Amazing quality for all their products! If you arent sure of what you need, they are more than happy and qualified to answer any questions you might have. Just dont be mean or they will ask you to leave. Actions are important so dont be rude and you will be treated like royalty.

I’ve been to this store a couple times and I will continue to shop with them. Every time I have been there the customer service is excellent and very friendly. I had a hard time deciding what battery to use and the girl suggested this one and it’s been perfect!

My boyfriend and I stopped in for the first time recently. When we walked in, we were told that the store was at max capacity. We were told to wait outside until 2 people left because they take their covid precautions seriously. I really appreciate that about them, and we didn’t even have to wait a full minute before we could enter. They were really nice about it, and the staff helped us find exactly what we needed. I’d love to shop there again.

Very great service keep it up! And also great suggestions on Pieces and mods

Double check every single piece l very carefully cause i didn’t and I got home and I put the glass on the glass make part and it broke of course they cant do anything. I buy a 200$ piece that’s garbage now and they said there’s nothing we can do. Horrible service. Smoke dale is way better

Good customer service. Pretty small selection compared to dinky town hideaway. Its more lower priced stuff

Everyone is super helpful and chill. Very aware and safety is first here. I feel unsafe with covid-19 but hideaway assured me that they require everyone here to wear a mask at all times and was told they sanitize doors and glass frequently. Hideaway is positive vibes very helpful workers! :)

Awesome place to get tobacco products and the people are very friendly and very helpful

The staff was really friendly and nice, they helped me out with information and recommendations, overall great experience in my opinion, I would recommend this shop!

Hands down the best chain of head shops I have ever been to! Great selection, knowledgeable staff, fair prices and best of of MN Legit Glass!!

I was refused service because of a medical condition!I asked all five that were there If they would serve me and each one said they would not help me. I even informed them that it against the law ( Americans with disabilitys act or ADA )To discriminate like this.I think it goes without saying that if they choose to practice discrimination like this I will be taking my money elsewhere. I encourage everyone to do the same.It is a sad day when a group of five individuals will gang up on someone with a disability. The hurt and pain you caused me and likely others is sad.I will pray for you all that you never have a disability and are required to go through this type of treatment and discrimination.I recommend finding another shop. I know I have.

Great selection of glass pieces! Overall great prices and their staff are very welcoming!

Love Hideaway! Place has such a great vibe, great people, good music, fun atmosphere. Found my next go to smoke shop!

They were very friendly, they also had funny signs about covid and the store.

Staff is very friendly. Big selection of product with great prices.

Great excellent service. The employees were very nice and were helpful when I needed to find items. I overall this place has great fast service with a great staff.you do need a mask if u dont have one they will provide one.

Unreal selection. Will definitely be going back

First time coming in today. Was told needed to wear a mask. Told them I have a medical condition, and was refused service. That’s fine. I’ll make sure to let all my friends know, and bring my business some place else. Don’t recommend this place at all.

Love the service, the atmosphere and selection. I found my new place to go when Im adding to my collection

Darrien is the best! Super nice and helpful.

Far from amazing.. but better than smokedale

Reliable, great variety, but another of repeats, and prices arent necessarily better than elsewhere

Love this place but most of allLove the signs they have about being on phone while buying stuff

Had everything I needed and! more. very helpful AND chill staff.

Awesome place to get big bags of tobacco at a decent price very good tobacco also lasts a long time

Good service, quality glass

I have gone here a few times to buy stuff but they never have what Im looking for in-stock. So I ended up buying something else or having to settle for something else.

Would have thought theyd let me buy a single 50 nic juice but I guess you absolutely gotta be 21 yeah okay I know so many other people that have bought stuff from here that werent 21 so whats wrong with me of course I was nice about it

I like this store but I but a flo battery that doesnt work with anything then I try to call for the warranty but the company that makes them pulled down the site so now Im stuck with a broken battery that cost 30 dollars what an awesome deal huh?UPDATE: it works perfectly in the garbage very pleased fits nicely in my trash can

Good service. Didnt have what I wanted but still got something.

One of the best shops. Always very helpful staff and great products. I love the wide prices ranges as well.

Not a hideaway at all, super easy to find.

Great prices, always friendly and helpful staff

Great products. Helpful staff.

Staff was incredible. Helped me find everything I needed!

Friendly staff. Really cool stuff they sell!

Super friendly and great selection!

Sold me some counterfeit nicotine disposables. I checked online after they weren’t working properly and brought them in and got a refund immediately!

Friendly staff, they always help me find what Im looking for, never had a bad experience going into the store

It says youre open online AND your open sign is on and flashing inside the location itself, but no one answers the phone if you call and the gates behind the windows are pulled down. So obviously youre not open and no one is there.Ive learned to call ahead of time because youre somehow always lacking the same 2 products I come in for (despite them being common/popular items, if theyre common/popular why dont you keep them stocked?) and the phone just rang off the hook. A friend drove by and saw the rest.Products arent cheaper in price here but theyre almost always significantly higher quality items here than other places.

Huge variety and great prices!

Very helpful staff

Just make sure if you buy anything from them demand to know that the product works before you leave. Bought a vaporizer pen from them. Tested it with a spare tank. Didnt work out of the box or even after I charged it. They wouldnt exchange it for a new one 2 days later even though everything in the box was in brand new condition. They will sell you faulty products and not make it right.

Great selection. Helpful staff and good prices

I love hideaways. Great staff, great products; chill environment. Im so happy to find one really close to home. Stopped in before government closes eveything to quick give them some buisness; i needed some supplys. Stay strong! Ill definently be back once everythings back to normal.

The customer service was excellent, selection was incredible and pricing was awesome!! Definitely recommend!!

Store has a nice layout and plenty of friendly staff always willing to help out and make recommendations. Large selection and something for every budget from cheap to high end custom made products. Definitely worth checking out if you are in the area!

So great spot and good selection, unfortunately the staff yesterday (6-16) dragged their feet when it came to helping me with my purchase. After 15 minutes of standing around waiting to be helped they finally decided to come talk to me after other customers had entered the establishment. Being that my girlfriend and I were the only people in the store besides the staff prior to these customers entering, I told the staff member who came to assist me that he had lost his chance at a sale because they dragged their feet. When a customer enters your store you should be talking to them almost immediately especially when they are the only people in the store. All in all 3 star, staff gets a F but the store was clean and easy to shop with great products lining the shelves.

Great staff cool stuff

Large selection for good prices

Absolutely love this place. The staff are always friendly and helpful. Very clean and professional store layout. I go there for all my smoking needs. I would definitely recommend to anyone.

All the staff are really nice and helpful. Im in there weekly. Laurie is the most helpful and kind person that works there! Shes awesome.

If I could give zero stars I would. DONT SHOP HERE! Bought a carb with a dip on the end for my water pipe and it ended up breaking plus it also didnt fit so I brought it back and they hesitated on replacing it but did for a smaller one, then find out this one doesnt fit either. I went back to get a refund or even a store credit and was told by two very rude employees that I can only get another carb. I had already found one that fit so didnt need it. One of the sales people even told me I could get store credit then went back on her word. In the past Ive had problems with this store but gave them another chance, MY MISTAKE! They even kept the $12 in loyalty points I had and wouldnt even give that back to me, really?! Rude, unprofessional, shady, and all and all just plain bullies! Dont shop here!! Theyll pay in the end cause you know KARMAS A B#*$@!!!

Always glad to go here, and currently they couldnt have been a more of a lighthouse on a stormy night. BTW still open

Great selection, beautiful store, incredibly welcoming staff

Seems like new ownership, tons of cheap glass these days. Nothing like before

Love this place. Rewards program is awesome, this location is more relaxed than the Minneapolis one, and I feel more inclined to take my time. Staff is always helpful and patient. Love the MN Legit stuff.

Amazing service

Welcoming and wonderful staff and an even greater selection of wraps, e-cig rigs/juices, bong/hookah and so much more.

Love it there, Friendly staff with great customer service!!!!

Had everything I was looking for and more.

The best customer service Ive ever experienced at a smoke shop. Theres unique merchandise and prices are fair. Im going to make Hideaway my shop now.

Great place for your smoking needs

This is my new favorite vape shop if your a vaper and want to find a fast stop get what you want and need shop this is it.

Used to be my favorite shop. Crazy how one bad experience can think it forever

Great store!

Have a nice selection of stuff for everyone and staff is helpful prices are good but not great still one of the best places in the metro

Neat place! big selection. I love the varieties of CBD they have available as well.

Friendly service...wide array of products

The ONLY thing I didnt like is thier return policy. You have to go through the manufacturer. They are really friendly. And thier prices are reasonable.

Great place toget pipes bangs cigarettes papers hemp oil, hemp buds

Love this shop. Everyone that works here is awesome. They are friendly and personable and always willing to help. Its a relaxed atmosphere and in a great location. The prices are reasonable and refunds/returns are easily done. The establishment is very clean and the products are organized and easy to find. If you cant find what you are looking for the staff helps. If they dont have it for some reason they tell you where a good alternative location would be or have suggestions for a next best product that they do carry.

Good atmosphere good customer service

I have absolutely loved this store for years now! When I decided to stop going to that horrible smokedale shop, these guys have come in the clutch for me as far as my tobacco needs. The store is always clean and the vibe is always upbeat and natural. The staff are just amazing! Helpful and funny! Satisfaction guaranteed.

Staff was incredible, so friendly, helpful and just very nice. Hard to be crabby or be in a bad mood after leaving there.

The staff isnt very friendly and always seem in a hurry, even if its dead.

If you want outstanding service, excellent products and a vast array of choices, go here. Not only are they knowledgeable in CBD, they offer non-herbal remedies for needed relaxation,pain relief or fatigue. Dont miss this amazing shop!

Lied to on the phone and in person

What more to say, its the hideaway!! Wont buy my glass pieces anywhere else... Definitely worth it, an the rewards make it even better!! mnlegit all the way!!

They have everything you need and great prices.

Excellent service always

Great Workers Just Prices Too High

Great place to get a nice piece at great price

Waaaaay better prices on prices than smokedale. Friendly staff, cool stuff

I came in on the day the vikes are playing for the nfc championship game wearing my vikes Jersey and the lady wrote this on my bag. Not going to give them any more of my money.

I wish they were a little more knowledgeable in regards to what strains/forms worked and in what potency for what ailments (Kratom & CBD). They were really friendly and have a really good variety though. Well be back.

Rude customer service and everything is OVERPRICED

This was the place to go for all your smoking needs for quite a few years..Now that theres a new manager in charge in 2019, youre lucky if you find anything you need thats in stock

Good deals on black friday

Had an awesome experience! Theyve got an excellent selection to choose from. Ill definitely be going back!

Very friendly and knowledgeable staff. Magnificent selection of MN LEGIT pieces.

Excellent selection, fair prices, and friendly, knowledgeable staff. Whats not to love?

Im in recovery but its cool there

Cbd brand euphoric was sold as 7g but only had 4.5. After calling to tell them they said come in to get another 8th for free. Great customer support and better prices than everyone else by far on CBD.Well that sucks looks like only 1/2 my visits are going to be successful. Bought an 18mm glass Banger, doesnt fit they wont replace it or refund my money. Wasted $20.also the employees give me such a bad vibe now. Like completely opposite from my first trip here.

Great shop. If you buy a cheap piece though make sure it’s good and all holes are through and through before leaving the store.

Big and have everything you need

Friendly and knowledgeable staff.

The guy was super helpful and didnt seem to mind explaining what he had on the shelves

When it comes to all your smoking essentials this is definitely the place to go. The staff is friendly as well as being extremely knowledgeable.

AWESOME PLACE but my only complaint is they need more of a selection of e cigs and what they do have tend to be quite a bit more than anywhere else.