This Novi Michaels is well stocked. You will find most likely what you are looking for especially Christmas decorations. However, there was only one cashier at the time I was there which resulted in a long line. Customers were patiently waiting.
Moving everything around to make room for Christmas things. Love Michaels. But only negative for me today was the single cashier working hard,but they needed a few more registers open. Long line today.
My experience at Michaels was great. I purchased in store and picked up an online order. There were plenty of cashiers and I was in and out of the store within 10 minutes with my purchases in hand. Associates were friendly too.
Its a good place to get tombow ink markers.
I was able to get some lovely reasonable items. Especially the yarn I was looking for to purchase.
Today they have REALLY GOOD FRAMES, buy 1 get 2 free!!
Manager was very friendly. Completed my online pick-up order very quickly! Fast and efficient. Pick-up was a breeze too. Would recommend this location.
I love Michaels I have been to 3 different stores, we really like the Lapeer and the Novi stores. They have had everything I was looking for.
Last weekend Kayleigh helped me find a specific wreath that I found online, but was in limited quantity. She went way above and beyond to find it (only 1 in a box in the warehouse!) And made my whole day. Thank you Kayleigh!
Great varieties of art supplies, 20% offers running on all items...friendly staff...highly recommend for all art enthusiasts....
All craft/art supply under one roof at reasonable price.
Kathryn at checkout is amazingly friendly. So helpful!
Very hellpfull staff. Clean. Well stocked
Never enough people working at checkout. But today was fast and the cashier was very nice.
The place is a great place to purchase craft and holiday item
It has all types of supplies. Great store.
Out of many items. Hard to find anyone in store to help. The people at the registers are very nice though.
Always something cool and inspiring to be found
Clean abd organized.
Very unfriendly place. Unhelpful as well. As a first time customer, I was very disappointed.
My favorite location. Friendly checkout ladies and always well stocked! Im going back tomorrow
Very nice store and friendly customer service.
They are only letting 10 people in at a time right now. So be prepared to wait for a bit. But at least theyre open :)
Best Michaels ever, great customer service
Good crafting things
Various websites suggested that Michaels was pet friendly. I was initially surprised but so happy to take my bernese with me.. But the instant fear of the cashier was surprising and they seemed very unkind. I guess Ill just buy yarn online.
Place to go for arts and craft supplies. Have been shopping here for.more than 5 years now. They are little overpriced but they always have some kind of sale going on. They do carry multiple craft items for kids too and hence my daughter likes it.
They have really nice deals on seasonal items. If you stop by make sure to check out the clearance in the back of the store. Staff is also friendly.
70% off Christmas stuff... Everything was neat and easy to find.. I love this place
The store is very nice and clean and filled with lots of interesting things
Well stocked MichaelsStore was clean and well stocked. Cashier was very pleasant. Register 4 has issues printing receipts, and ours only shows the far right side of the receipt, all other info is missing.
Always a fun place to shop!
Nice Michaels location, good customer service and I can find most of the stuff Im looking for.
This place has exactly what you are looking for in an easy to find location. Download their app and save even more. The young lady cashing me out asked to scroll through the app I had up and just started scanning things, next thing I knew I paid less than half of what I was expecting to pay. Awesome service here.
Wow this place is dangerous. Went in looking for stuff to make Easter baskets, found exactly what I was looking for and a ton more. It feels like if you want to decorate or have any fun with your house this is a must visit. The picture frame selection is great as well.
Amazing deals!! 50-70% off! Got all my kid shopping done there...great day!
Its always a fun time going to a Michaels.
You may want to have a sign in the front informing your customers that online pick is in the back by framing. I stood in a long line to be informed I had to go to the back once I reached the cashier.
This is a nice craft supply store. They have a big selection of products. The only area in which they lack is fabric. They have a really nice unfinished wood section. They have great prices and a lot of good coupons. The Holiday decor / products has always been really great. Everyone at this particular location has been friendly and helpful.
Cashier was so kind and sweet
It was great I love shopping at Michaels
Some items are way overpriced
Very helpful salespeople. Told me where to find the items I was looking for. A smile and thank you when I checked out.
The staff is always super friendly and helpful. They always stop with their doing and help you find whatever you need.
Clean and well stocked. Very nice cashiers
The store itself is nice. It’s smaller than other Michael’s I have been to, but not bad. They have a good selection of art markers. One thing I will critique is that they will not honor two 40% off coupons that are both valid and have different serial numbers. Joann down the street will honor both coupons in this situation.
I was clueless to what I needed for a project. They new and were very patient to explain to me how to do my project. Thanks Paul
Like any other place some wanna help some dont lol. Its always changing.
At the novi store very rude greeting from an employee at the door..unnecessary nastiness
Great help
Very clean and very professional
Are casher was great and thank you so much.
Staff is very helpful sadly their selections are kinda lacking
Had everything I was looking for and the registers were oren got out fast
Always very helpful and friendly at this store. They are very aware of the check out line at all times always pulling more cashiers as soon as needed. They are good about keeping stock current.
Good food, clean environment, friendly staff.
I dont go in here too often but its set up to find things exactly like the website shows. Also, the cashier who checked me out helped me by telling me how to use an online coupon for 20% off. Pleasant experience!
Stock low, no help, high prices,messy
Perfect store to find all your art solutions and products. Wise range of variety and cool staff.
Always loved this store, plenty of unique items.
Nice store with lots of home selections and other things.
Found everything great! Good service and the person who scans your items for a quicker checkout even gave us information about coupons on their website for the items we had!! Which we used
Lots of fun new stuff, decent sales, and friendly customer service. Store was well stocked and clean. Bathrooms were not gross at all.
For sale items it is easier to ask. I wanted the 70 percent off scrapbook paper which was in center isle on the other side away from the non sale paper. Check out cashier must have had a headache or didnt want to work, not friendly at all. My next trip will be back to the one in Commerce Two.
Smaller, older store but clean and friendly service
Michaels greatest nemesis is Hobby Lobby.Archangel Michaels equal nemesis is the great dragon.....
Got a great picture frame
I needed a nice picture frame and was blown away by their selection. They even have a custom made framing department. Super!
Favorite for creating
Great
This is not my usual Michaels go-to, but definitely same great service! The staff was really nice to let me and my toddler use the classroom for painting! Thank you so much!
Went right to what I needed & got it. Had a coupon from my email (there is ALWAYS a coupon in my email). Always helpful staff. Clean restroom. Always quick checkout.
Today they had a better selection of the items I was looking for and they had more help to help me find it. I love the change.
Great variety
Love shopping at the Novi store
Have everything you need for most crafts and activities
Michaels is the usual staple of craft supplies we all know and love. This one is no exception. The aisles were tidy, everything was in its place, and the staff were both knowledgeable and friendly.
Many different crafts to choose from, fair prices.
Nice clean craft store. They do not have material though which was disappointing.
MLK sale was fantastic. Service is always pretty poor. Products are always decent.
Being a craft store I wish they would brighten up their stores a bit. Very gloomy. But always super nice staff and always have what I am looking for.
Its really good and attractive.
Clean for the most part, but surprisingly low on stock. What craft store doesnt have crazy glue?? Perhaps I came in after a busy few days... Im willing to give them the benefit of the doubt. The cashier was friendly and pleasant. You dont really know you need so many things until you go in to just look around! Ill definitely be back.
Go to place for my daugters art and craft supplies.
Great place to shop, out browse u you find a new fun project.
Can find all craft items in just one place
Staff is so helpful and the store is clean
Lots of great things there
Every time Im at the register, I got to have their rewards card or credit card or whatever, constantly being thrown at me. A simple no does not suffice. Rather go to a different store. Also, prices change all the time. And not for the best. Never know what to expect here.
Its the endless product that they carry.
Always have great deals. Be sure to use competitor coupons on top of the michaels coupons!
Had a better selection than i thought it would.
Fantastic customer service. Much better than the telegraph and 12 mile location
All ways spend to much money on things