We’re back to swim class and our little one couldn’t be happier! I know it’s scary to get back indoors, but we have had a great experience. The team is always cleaning, sanitizing and full of PPE to ensure everyone’s safety. We’ve started going twice a week after the experience of the precautions the GF team is taking.

Awesome place! My family and I are really big fans. The kids always have a great time at their classes and during family swim. The place is clean and the heated pool is a big plus. Their staff is very courteous, friendly and professional. Keep up the great work guys!

Excellent staff and facility! Clean and safe environment for kids and families!

This is the BEST place for swim lessons. Period. This is the third place my kids have taken lessons at. Goldfish blows the other 2 away.

We really love coming here! The staff is always so friendly and cheerful. My daughter always leaves feeling happy and proud. The best part is that in just a short amount of time she is now swimming on her own. Watching my daughter have fun while also learning a critical life skill has been such a lovely experience overall. I cant say enough about this place!

We joined this place since July. My son loves it. All the instructors are awesome and they are very patient with kids. I would recommend this place 100%

It is a clean and safe place where my daughter feels comfortable trying something new. The teachers are fantastic!

Joey has been a great instructor. Our daughter gave him a hard first 3 classes and then suddenly on the 4th class she wanted to off all the skills Joey had been teaching her. He has a ton of patience and works very well with the little ones.

I have watched on a number of occasions my grandchilds swim lesson. As a former swim instructor I am truly impressed with the caliber of their instructional program.

The whole place is so cute. The front desk staff is really nice and helpful, theres plentiful, large changing huts (some with Bumbo chairs so you can set baby down safely), hair dryers, swim suit dryers, and thoughtful touches like extra diapers. The whole place is themed in a very fun Hawaiian-like way. My daughter is usually scared of new places, but she smiled and immediately ran up to the paintings on the walls and pointed out the fish. For parents who observe classes, the observation area is large and comfortable. They will come to get you at the end of class so you can interact with the teacher. You can also sit on the pool deck but its really warm in there!As for the lesson, mine was a parent/child class (my daughter is 2.5). The teacher was very friendly and bubbly. The activities were very gentle and gradual. I cant speak to the older classes, but they were using a lot of neat equipment Ive never seen before. When you get out, theres a wall of showers for a quick rinse or theres a few bathrooms with showers. Overall, a wonderful experience.

I would like to take this opportunity to appreciate for all the positive changes and improvements brought in by Lynn Deffendall (New GM) and her team of swim teachers to Goldfish Swim school, Norwalk. I would like to thank Louis (Floor Manager) and Lindsay (Swim Teacher) who took extra efforts to teach my daughter dolphin kick swim style. My daughter loves to go to Goldfish and we as a parent feel happy and satisfied with overall progress of my daughter at GoldFish Norwalk. I would like to specially thank Lynn and her staff for being efficient, competent, friendly and professional at the same time. Lynn will listen to your feedback, takes it positively and incorporates required changes and improvements and provide you with results. Keep up the good work!

Great place clean, instructors are good & very hands on with the kids!

The manager was very rude and unaccommodating when my child graduated from a level and didn’t offer any classes or flexibility for the same day/time to accommodate us. They gave no forewarning or ability to be sensitive to the needs of working families. My husband and I tried for a week to communicate with someone about the class, thus showed up on the day of lesson in expecting that he would be able to return to the same class and have a slight leeway or transition to the next class/level, instead they filled his spot without informing us.....Furthermore, there has been multiple lessons without the same instructor, and lacks consistency. In addition, if you need to do makeups, it’s very difficult to find spots and only allows you a week in advanced to find a makeup spot. I don’t recommend this program if you want to deal with unaccommodating, insensitive, and inconsistent instructors.

The staff has been great. They will make necessary adjustments to accommodate the needs of my daughters - from scheduling, assigning swim instructors and making a smooth transition whenever they level up. Lynn, Caitlin, and Luis leadership shows how well they strive for great customer service and this is evident on how the staff conduct themselves professionally while making it all fun. Jessica has been exceptionally great in coaching and showed so much caring behavior that set up my 7 year old Amiya for pro-1. Yuliana encouraged and pushed her to give her best and that gave Amiya all the confidence to swim away. Catherine, Cristian, Geraldine and Jonathan are pillars of safety to the younger swimmers. Their smiles are contagious that makes Ava comfortable in the water. Overall, the staff in Norwalk Gold Fish Swim School are well trained, and they showcase world class professionalism.

Very friendly staff, great hours.

E V E R Y T H I N G ! You guys are amazing, from friendly staff to an amazing facility, clean, beautiful and inviting, so accommodating with scheduling and all the wonderful events you offer! Most of all my child is happy and safe and that to me means the world ! Thank you

Place is very clean and organized. We are enjoying the baby class

I am extremely disappointed with the service I received at the GoldFish Swim School located on Main st in Norwalk. I do not want to drag out the story, but I also do not want to over simplify the fact that they completely ruined my child’s birthday. I get a call 3.5 hours before my sons birthday party telling me that they had to cancel due to a child “not following the rules.” Although their was absolutely nothing I could do at that point the manager Lynn was less than accommodating and certainly never had to deal with irate customers. I was extremely upset, as any mother of a 5 year old that has been waiting for his birthday party would be.When I told Lynn that she had to find another way to accommodate us, even if that meant just utilizing the space and not the pool she denied my request and told me that I needed to just calm down. I had over 25 people that were due to show up and I had to figure something out. I had given them more than what was required as a deposit, considering you don’t have to pay the full amount until the day of the party. I asked Lynn for a refund and she refused to give me my refund. I told her that was unacceptable that over $500 was spent on this place, with $175 still needing to be owed to them, and she was not giving me my refund. I asked her when she would be available to speak in person for me to receive my refund because I had to get off the phone to figure out a plan B, and she took it as a threat and replied with I was not going to threaten her and that I was not “privy” to her schedule.Mind you Lynn is the General Manager of this place! I asked her for her boss. She refused to give over the information. I asked her for a corporate office number, she stated there was no corporate. Fast forward, she tells me that she cannot show me my contract because it is shredded after it is sent to the corporate office. Yeah…..This led to me having to get police involved and subsequently the owner was contacted 2 days later and we received a refund in the form of a check. The owner then states that the General manager did not know that she was authorize to process refunds. The owner offered me a complimentary swim, but that does not make up for my childs day. He was COMPLETELY heartbroken. His party was scheduled for 2PM which gave no other place enough notice to host a party. He received no gifts on his birthday, no cake, because Goldfish were to take care of providing the cake, and I was out over $300 in decorations, thank you gifts, etc…The place in general is BEAUTIFUL and I really wish this did not go the way that it did. Honestly if I would have received my refund the day of without the hassle of having to go down and get police involved I would be MORE than willing to go back. Hell I would even apologize to Lynn for being so angry. But this place does not deserve ANY of it. The people running the place have no sense of what it takes to run a business. All of the bottom line employees looked confused and sounded confused when I asked them questions regarding the refund policy. Lynn was so concerned with being right that she completely removed her customer service hat. TERRIBLE!

Excellent place to go and enjoy with my kids, it feels like a home ..

The staff is very knowledgeable and super friendly! My children enjoy going every week and have learned A LOT in a short period of time!

The setup is just perfect for kids to learn how to swim in a comfortable, safe, and CLEAN environment. The staff is friendly and warm.Stay organized, clean, and friendly; and you’ve got a winning formula!

Very friendly great coaches and friendly environment.

Awesome place and our instructor, Lindsey, is fabulous!