I dont know how much more I could complement the place but Jeff and Company are just best in the business well worth the wait and the attention you get when you pick up your bow is second to none.Top Notch equipment excellent prices best in the business service.An expertise and caring of his product and Sport is second-to-none to these folks
Jeff and his team did an awesome job through the entire process of purchasing my new Mathews Compound Bow. I highly recommend Niagara Outdoors. No pressure whatsoever and very knowledgeable in what they do. I can’t say enough. Very satisfied.
Jeff and the team at Niagara Outdoors are the best! Jeff worked with me step by step when it was time for me to get a new bow. He made sure I got the perfect bow for me and that all my questions were answered. The entire team is very friendly and truly cares about the customers. This is the only place I will ever go for any archery/outdoor needs. Thanks for all the help Jeff!
Jeff is a class act. When I had issues with my bow many years ago I called every archery shop around and was told that it was so close to archery season that there was no way they could look at my bow. Jeff stayed open after business hours and spent the entire evening troubleshooting my bow and when we couldn’t get it to shoot right let me shoot a bunch of bows and had me back in action with a new bow in time for the season. He has my business for life. Just bought bow number 3 from him.
Great place for hunters jeff is very knowledgeable and helpful took the time show me a couple things I was doing incorrect if you are a bow hunter this is the place for you
I’ve had several bowls set up recently and without a doubt anyone serious about archery needs to visit Niagara outdoors hands-down best boat shop western New York
Jeff provided me with incredible customer service and individual attention throughout the entire process of purchasing my first custom fitted bow. From the first time I spoke with him on the phone, he was honest and direct on what I could expect from Niagara Outdoors. I called several shops around WNY price shopping a particular bow I had settled on. I could have saved a few bucks going with a different shop, but it was clear to me that Jeff doesnt just do transactions, he builds relationships. Making an investment in your equipment such as this, you owe it to yourself to go with a professional who is willing to listen and work with you as if youre their only customer and take the time to make sure your equipment is perfectly fitted to you, and that was certainly my experience at Niagara Outdoors. If you take bowhunting and archery seriously, or if you are looking to develop a relationship with a pro shop that can guide you through the process of becoming a serious bowhunter then give these guys a call, you wont regret it.
Theres no one better in the business than Jeff and the team at Niagara Outdoors. They dont just build better bows.....they build better bowhunters. Simply the best!
They lies,they delay, they do not respond to calls, very bad experience.
Jeff and his team have tremendously helped me become a better Bowhunter & Target Archer over the years. Jeff is honestly one of if not the smartest person I know. When it comes to Archery, Jeff is the expert! For any questions on archery, Hunting, etc, go to JEFF!
Niagara outdoors is the best shop around, handsdown. I have been dealing with Jeff for a number of years and he has been an amazing help in my archery passion. His bow tuning skill are amazing, his knowledge on new and old bow is incredible. He carries all the top brands for both bows and accessories, he won’t carry a product or company that he would use on his own bow. His staff is always friendly and willing to help. His willing to answer question really puts a new and seasoned shooter at ease.I now live in the south towns and still drive up there and recommend this shop to everyone I can..
Incredible customer service. I am a beginner-beginner bow-hunter. Jeff talked me through all of the nuances of the bows he has for sale vs the big box stores. It feels reassuring to know I bought a bow from a bow hunter. There are bows for all levels. He sets it up and helps you sight it. If he could just put the deer in front of me real still that would make it even better. Customer for life. Thanks.
I have been going to Jeff for years great service quality products great staff!!I broke a piece off my crossbow last season,and I realized it was broken few days before crossbow season this year and I called Jeff, he wasnt there,and I told Earl my dilemma, he found what I needed and he installed the parts within an hour, I was good as new!!One shot.one deer in the freezer.awesome service again!! wouldnt go anywhere else!!Second to none!!Thanks Again ️️
EXPERT !That is the only word to describe Jeff.I have always bought my hunting and fishing equipment from Niagara Outdoors.Today my wife and I bought her a new Hoyt Power Max bow with the Vicxen package. She is so excited to be starting her new sport of archery hunting.Jeff has always set up all of mine my brothers and my Dads bows for a very long time.He has the best suppliers and accessories.He takes the time to walk you through the selections, and once selected, sets up your bow, tunes it to fit you, and teaches you how to properly shoot. Anyone wanting to really enjoy the whole process and not regret your decision, be sure to visit Jeff at Niagara Outdoors !His experience of years in the field and his love of the port make him by far the number one expert in this area.Thank you Jeff for helping my wife get started, and years of support for my whole family.Rick Lent
Best bow shop in wny hands down! Very professional, knowledgeable. Had an emergency bow issue, they got me in and out in 40 mins thank you! First time ther and I will be back. #1.....
Great service. They took the time to answer all of my questions. Each time I go back Jeff continues to be friendly and helpful.
Over 27 years as a customer of Jeff. All class, top notch service.
Cool boutique hunting and fishing store. Very high quality items and reasonable prices.
Amazing prices and selection. Outstanding customer service!
Jeff has exceptional customer service. Ive been bow hunting for 20+ years and left there feeling more confident than ever
Great product selection, expert advice and fantastic service. One of the best
Niagara outdoors is the only place i would take my archery equipment to be worked on . Jeff is the Best!!!
Terrible service,must be nice to watch a thousand dollars + walk out the door.
Jeff and his employees have always been helpful, gracious, and professional, 5 stars
Purchased a high end bow in the summer of 2015 and was given the red carpet treatment. Was given one on one service. They spent probably an hour or more with me while i was deciding which $1,500 bow i was going to buy. fast forward to September 2016. I accidentally dry fire my bow 2 weeks before the season starts. (not paying attention while shooting with a friend, talking, my turn to shoot, pull back, let go with no arrow). luckily the bow only needs new strings and cables. I ask if they are backed up due to the proximity to the season, was told no, we are getting everything done by weeks end. one week goes by no call, I call them and they say the strings havent arrived. I was assured that it would be done that week. I double check because a job opportunity arose and i was moving to ohio the week after. Yes the bow will be done this week for sure. Receive a call the morning before im scheduled to move saing he is starting my bow right then. I call in the afternoon to confirm pickup, states he has not started on my bow he got busy. I again state that i am moving the next day and was assured it would be done, was told dont worry it isnt going anywhere it will be here whenever you come back to NY I say nevermind i will pick it up now and have someone else fix it. Was told he does not feel comfortable giving my bow back bc it is unsafe to shoot. My bow is now being hostage and i have to make a 5hr drive for no other reason than to pick up my bow. Since then i have not received a call saying sorry for the inconvenience, or your bow is now ready. nothing. Great customer service if he knows youre spending a lot of money, couldnt care less once he has you trapped. might know a lot about bows but doesnt know a thing about customer service.
Owner/employees super friendly and knowledgeable.
Best bow service in the area.
Jeff is an excellent bowsmith and instructor.
Very helpful
I wouldnt go anywhere else
Great service
No prices on any bows takes for ever if there is anyone else there with u.. Smart employees but slow