Re lining seats the parking lot is empty, The way they do their seating so this way during the virus you keep apart from others. 2 people could Take up a whole row of seating. But I guess its better then not being open in paying rent on a place that you cant use. This theatre is our new go to for movies but you definitely want to use the app to pick your seats
First time here after the remodeling and my favorite is the reclining seats. COVID-19 precautions are being followed and masks are required. Prices arent too bad either. I will definitely return.
It was so awesome to actually go to the movies. It is our favorite theater. We love the reclining seats. Always clean and staff is friendly and helpful.
The Northwoods Mall Movie Theater staff and Management are very unprofessional.Due to COVID-19, movie theaters have been closed, however, the guidelines for theaters are to check the temperature of the customer and advise them about how social distance before entering the theater room. I arrived on September 11, 2020, to watch the 915p.m. New Mutant movie. No employee had taking mine or anyone temperature who enter the facility at the same time as I did and never address social distance. People were walking around with no mask and this is way movie theaters had a hard time reopening due to a lack of social awareness.The New Mutant starting run time was at 9:15 p.m. around 9:50 p.m. I left my seat to use the restroom, however, since I was the only one seating in that theater room, returning to my seat, the staff decided to shut down the theater room. How can anyone shut down the theater room if the movie was playing just for 20 mins? I asked the staff member why did they shut down the theater room if the movie just started? I was told because they didnt see anyone in the room and shutting it down will make them go home early.When I address the situation with the manager, the manager did not show any disbelief or remorse as to why the staff would conduct an act like that. Since the employee was never professional from the time I enter the facility I just ask for a refund.If this movie theater is going to stay open doing this pandemic. Then the management and the staff need to take everything seriously, be professional at all times, and never make a decision on shutting down a theater room while the movie is playing. That is highly rude, disrespectful, and makes the business look bad.
Comfortable leather recliner seats. Reasonable price
We always go to Northwoods Cinema when we see a movie. We normally have a wonderful experience. However, on a recent visit to see a 6:30 pm movie, there were about 15 kids running around being disrespectful, entering and exiting movies they had not paid for. We could tell they had not paid for a ticket because they were walking in and talking loudly to each other about what seats were open after the movie had started. They were so loud and disruptive, an employee had to come in and attempt to have them leave. This continued throughout the movie and one kid even let another in through the exit during the movie. Another employee attempted to make the kids leave the theater all together and the kids (all were roughly 10-13 years old) were yelling and being disrespectful to him. I applaud the employees for trying to do their best. This situation could escalate very quickly if it should happen again and I assume it will because aside from calling the police, there isnt much an employee can do when kids refuse to listen. This made not only our experience miserable but I could tell others were bothered as well. There has to be more the employees are able to do in a situation of this level. Most customers come and pay a decent amount to watch a movie and not have this level of disruption. I will most definitely be rethinking where I go to watch movies in the future. Northwoods has good prices, great seating and their employees are friendly and accomodating. However, if this is the norm for going to watch a movie lately, I wont be going here.
Theater clean .concession staff very friendly and helpful.
Conveniently located with plenty of parking. Good surround sound/audio/visual and super comfy touch button reclining chairs.Facilities themselves could really use some love.. everything was pretty sticky & carpets kinda stank.. bathrooms really needed a good scrubbing.. but it was Christmas Eves Eve so perhaps they were short staffed and super busy and just got way behind.
Northwoods Stadium Cinema on Northwoods Boulevard in North Charleston is a great place to watch movies. They have well managed facilities and everything enhances the moviegoing experience. This is a perfect place to relax and get away for a little bit especially on a hot or rainy day.
Really love the recliner seating, you are well spaced, its clean what more can you ask for
In times of covid, this is a place sanitized and follows social distancing properly !
This is definitely our preferred theatre. The reclining seats are amazing and the food is good. My kids love the salted pretzels. The bathrooms are even nice, except they really need new toilet seats. The bathrooms look recently remodeled, but the toilet seats are yellowed and kind of nasty looking.
I always enjoy coming here. The recliner seats are a good touch and the movie selection is on point. Id give it 5 stars but my car has been broken into on multiple occasions while in watching a movie. A few extra cameras or some security would be a appreciated.
The theater itself is awesome, super comfy reclining seats and all that. But more importantly every time Ive gone there, even on busy nights, everyone working there has been amazing. It takes a LOT sometimes to keep a smile going and be extra helpful when youre being slammed at your job - ask me how I know. :P But every interaction Ive had has been so great, and I seriously applaud the staff here.
Great.. love the movie, no greet at the door but!! Very Good tho it was fast service. I would like to feel welcome and at home, so I can bring other. Other than that%91
Ive been here since I was 5. Will be ANGRYY if it closes!!!! Ok MWUAH
After the renovations to the theater, its a pleasure to kick back and enjoy a movie here! Theres no more purchasing tickets and hoping to sit with your family and friends anymore now that theyve gone to reservation seating - which I love! Refills on popcorn and drinks are free making prices more reasonable compared to other local theaters. You also pour your own drinks, without having to wait in line. Theater seats are large and comfortable with automatic reclining. Bonus: Theres enough room for people to pass down an aisle without disturbing anyone. My only complaint is cleanliness in the lobby! Although I realize its probably impossible to keep clean with popcorn.
Every seat is a recliner. Dont worry, theyre clean. I wish I lived closer, I would watch every movie there. Ticket prices are very reasonable and the concessions are typical compared to other places, so they dont drop the ticket just to jack up the popcorn. Dont get me wrong, its still movie theater prices, but not more than others with higher ticket prices.
This place has large reclining seats and the most affordable concessions. $10 for a bag of popcorn and 2 medium drinks, known as the adult combo. Plus the butter and shaker flavorings are free and self serve. They also sell alcohol but I am not sure of the selection that they have. The only downside to this theater is the size and age. The important parts, seats, screens, and bathrooms, have been updated but the concessions were overwhelmed with customers and so was the house keeping crew. The trash was overflowing and the bathrooms needed a refresh.They dont play as many previews as other theaters so we missed some if the movie because if the long concessions line. The shuttle design in the carpeting definitely makes the decor feel dated but thats a small gripe. I would certainly return to this theater for the reasonable ticket and concession prices and a nice comfortable seat.
Very nice movie theater. The reclining seats are awesome. You have lots of room and they are very comfortable. Got to a matinee and its actually quite reasonable.
Quiet but staff and theater clean and movie rocked
Super comfy recliner chair seating, not too crowded, very friendly staff. Pricing was drastic, like every theater, but this one was worth the price. Truly a great experience aside from distance.
Love it here. Cheap prices both on food and tickets. Wont ever stop going. Shows new movies soon as they come out and you can see them for $5 on weekends in the morning.
I enjoyed the overall experience. The seats were the best part other than the movie. Snack selection good as well.
Love the ability to choose your seats at the moment you are purchasing your tickets. Awesome seating with leather reclining chairs. Abundant room for walking, gone are the days of having to stand up to let someone at the other end of the row, out for a break!
We love this theatre, it has new large reclining seats which I find to be very comfortable, more so than any other theatre in the area. Affordable prices on snacks and tickets, cheaper priced tickets before 6pm and they have remodeled most of the theatre so carpets and tiling are new. This is the only theatre we like going to. Restrooms are usually pretty clean too! You also get free refills on the popcorn and drinks, including the icees!
Theater is clean always. Service is fast. And the seats recline to your liking. The best theater ever.
Always clean and decently priced for a movie theater. The reclining seats are amazingly comfortable!
Kid at the snack counter was killing it! He was taking twice as many guests as all others! Movie 1917 was awesome. Restrooms are beautiful and clean!
Very largw movie theater with a lot of movie options. It seamed reasonably clean and all the lines moved at a decent pace. Its higher priced than some other theaters but with its extra showing times and large selection of concessions its worth it.
Clean and safe theater.
Bought tickets on line, easy as can be. Recliners for seats and not bad priced snacks. Great option for a rainy afternoon
The theatres are always hot. No AC. I was sweating in there today.Our normal movie had a narrator for the blind talking the whole time.Seats are good, employees are always nice and popcorn and soda are free refills.Ill be trying other theatres in town.
Reclining seats! Beer & wine sold onsite! Snack bar with great prices and multiple options! Definitely becoming my go to theater!
Its extremely filthy. Top heavy on the staff with no one cleaning. When we walked in there was sticky floor, smashed popcorn EVERYWHERE. The bathroom had no paper towels and wet stuff all over the floor. Not sure what the wet stuff was. Toilet paper everywhere with stalls that needed to be attended too. I saw 2 staff walking with a broom and not attend to the mess that was ALL OVER the front entrance. I wont be coming back...i think they put recliners in to make up for the lack of cleaning. Just gross.
This movie theatre is off the chain!!!! Finally went to watch Godzilla and the movie experience was SUPERB!!! The price for the early bird is very reasonable and cheap. The concessions was also priced fair and my soft pretzel filled me up. It made me so full I wasnt able to finish my lunch after the movie. The reclining chair was awesome and very comfortable.I thought it was cool upon paying youre able to select the seats.I know where Ill be going to watch movies! This place earns 10 stars!
Went to see a movie today with my girl Sam, and we decided we were hungry for a snack. So, we approached the concession stand and waited in a very long and chaotic line. When it was finally our time to order, we decided to go with the salted pretzel and cheese instead of the traditional popcorn choice. The pretzel and cheese tasted like actual sh!t. Like for real not good. So I don’t recommend that anyone gets it unless you are fond of gross food. Other than that, the experience was great and we’ll definitely be back lol
New seats are great but you cant use THEIR gift card on THEIR website or over the phone. You have to buy them when you get there for the movie (good luck with that) or make a separate trip ahead of time. Weak.
Seats are comfortable. However they do not allow outside food in to the theater. I would understand if I wanted to bring in my own candy and soda that the theater would have. However I would like to bring in my own food, Healthy options to snack on while watching a movie here. If the theater offered fruits and veggies and sugar free items that’s one thing. I would buy here. But If they don’t offer it they should allow you to bring in your own items. Get items you can sell to everyone if you won’t allow outside food. Also while buying a drink I noticed the food stand is unsanitary. Attendants will handle dirty cash and turn around without washing their hands and handle food.
This place is a great place to watch a newly released film. Nice big recliner seats. When purchasing tickets you have the opportunity to pick your seat.
My experience at this movie theater was the best, because I had someone take my seat in the theater and I asked for a manager. The manager Tara helped me get my seat back and tell them the correct seat.
Love this movie theater!! The employees are very friendly. The recliner seats are super comfortable! The price is just right.
Amazing cinema experience! I dont know why weve never been her before - its our new go to place for sure. The extremely comfortable seats are the best!
Really the coolest place I’m going to go on a date with my girlfriend when it’s open
Nice clean place. Very busy. Glad you can do seats on line. Wish online took gift cards.
Polite employees clean atmosphere and comfortable I love the new chairs I even fell asleep during the movie I was so relaxed
This is the only theater I go to now and I live almost 45 minutes away. The oversized reclining leather seats just make for a so much more enjoyable movie experience and makes it worth the extra drive. They have a great concession selection with beer and wine now too for a decent price.
Fun place for the whole family. Plus early morning weekend prices are great.
Let me preface this by stating that I take responsibility for my actions and know I made the mistake. When we arrived at the movie theater I had the ticket barcode pulled up from where I purchased them online and was a little confused on how to proceed. I realized the kiosk was how I needed to get my ticket so I scanned my barcode and it kicked me back out to the main screen. After the 3rd try it did something different and I was still ticket-less so I proceeded to the clearly overwhelmed kid at the end of the line and explained that I was having an issue. Without barely looking at me(because he was rushed with the influx of customers and being the only one there) he directed me to another kiosk and told me to use it. Well that didnt work either so I then had to go back to him and he was not any less busy then. He reluctantly came to assist and could not get it working either so he went back to what he was doing and told us to simply go to theater 5 and pointed in the general direction..... Well I had the info and my screen shot so we went and sat in our seats which still had napkins and straw wrappers in the cup holders. Then some people came in claiming we had their seats but were willing to sit somewhere else so I reviewed my screen shots and realized I had the wrong date(the day before). I immediately told them I had made a mistake and went back to the young guy in the still overwhelmed line and ask for a manager and he paged someone. A lady came out to assist us and already seemed frazzled. I explained our situation about my mistake which she did not seem to empathize at all with. I asked if there were any other seats available(highly unlikely) for this movie and she reluctantly went to check. She showed us that there was not so I asked if there was any way to get a credit for my mistake for another day to which I was informed there was nothing she could do. Again I know the mistake was mine, I am fully aware that there is most likely a policy to not award a credit after the original showing, however this review is from the perspective of a first time customer to the establishment. The only thing impressive was the reclining and spacious seats. The staff we did interact with(the only 2)seemed overwhelmed and unconcerned with the outcome of our business.
The floors were filthy, and the staff was swamped with customers. I kind of felt bad for them. Was visiting the area and the theater is very dated and milkshake tasted like water.But the movie was good.
It was nice and chairs were comfortable. When they were busy they had a very hard time get food prepared at a reasonable rate.
Nice theater. Nice not having a bunch of inconsiderate imbecils using their cell phones. They have the recliner seats and security in-house which is nice. Very close to shopping, food and hotels.
Great place to see a movie, the concessions are very pricey and arent all that great, the audio and video quality are great though.
The seats are so comfortable. Like watching a movie at home in my cozy recliner. Always enjoy going here.
Great price for the matinee. Recliner seats are great. However, there are spots on the screen in theatre 12.
Matinee prices are good. Clean facilities. Yummy popcorn!
The theater was filthy. Popcorn everywhere, drink machine was overflowing with ice and stuffed with napkins, and the movie theater hadnt been cleaned before our movie started. Id forgo the reclining seats for a better managed theater.
Floors are a bit dirty, but great customer service and high quality screen.
I consistently choose this theatre over any other! Seats are extremely comfortable. Theatre is always clean and staff is friendly!
This is an amazing cinema! I come here a lot I would only and forever pick this cinema. Best experiences!
Even tho it was a full theater the movie was still very enjoyable and the food was amazing like always.
Love this place. Excellent prices and clean comfortable theater
Great price, comfortable seats but loyalty program not really promoted. Must pick up loyalty cards outside.
The website listing its times was inaccurate. So, I got there an hour and a half early for the time it was ACTUALLY showing at. So I figured I would go inside and sit on a bench in the lobby, as it was raining outside. I was told I cant, because, people sitting on the benches is a fire hazard. When I asked if he was serious, he doubled down on this excuse and told me to wait outside. I then had to fight my way through a line that was crowded into a small enough space to legitimately be a fire hazard to go outside and wait in the rain. I gave it two stars, because they did show movies, they just didnt know to advertise the right show times. And, I know thism seem like Im reading too deeply, but they seem to roll their eyes when provided with proof, so,..... Id just assume drive and pay the extra for regal cinemas.
Expensive but what movie theater isnt? LOVE THE CHAIRS. They have reclining chairs and its not cramped. You choose your seats and they are labeled which makes going with other people easier because you dont have to worry about where youll sit.
Fantastic. Free refills on drinks. Icee machines. Seats with the electronic recline feature.
My son and I refuse to go anywhere else but this theater. The prices are so much better, the seats are comfortable, the staff is normally pretty friendly and it is usually an enjoyable theater experience.
Reclining seats are great..but had one trip where the seat didnt work, which sucks - they push you too upright if that happens. Concession prices are cheaper than most, though the containers are smaller than some places. They still have refills so it all works out. Recently went there during a weekday, and was pleasantly surprised to find the popcorn fresh. Thats not always been the case in other places.
Love every time. The Atmosphere is nice and welcoming and the service is kind of swayed watch your pricing bc they try slip the total a bit to get extra cash in their pocket.
I DO NOT recommend going to this theater, me and my friends were chilling watching star wars yesterday, and we WERNT loud or getting up much, and this VERY RUDE women walks up to me and says you got a complaint get out. So rude! will never spend my money here ever again!
Great service. Quality theatre, seats are very comfortable.
Very nice theater and nice comfy seats I almost thought I was going to fall asleep but no I didnt I was just happy and comfortable
Great Place to watch a film. You can purchase your tickets and seat before arriving. No more standing in lines.
What I like about this theater is the reclining seats and space. You can be comfortable while watching a movie.... What I dont like about it is that no one cleans lobby area. There was popcorn everywhere, wet towels on the corner where drinks was spilled or someone over flowed their cup. It wouldve been a better experience if it was cleaner.
Always a pleasure, If you go on Mondays-Wednesdays youre likely going to be the only people there.
Icee machine produced melted icee. Butter was empty, no ice for sodas. Only positive is the seats in the theater.
Nice theater seats but the entire place was a mess. Trash everywhere.
Saw Doctor Sleep. The cinema was nice. Chairs were comfortable. No complaint.
Great prices! Love the seats. Fire alarm went off in the middle of Movie but was able to go back in to Movie after the sexy fire man left! Hot!
My all-time favorite movie theater to go to I love this place
Love the reclining seats. Always super clean
This theater is Awesome! I love that the seats recline. Also the prices at the concession stand are very reasonable!
New boards are nice, but exposed wires and electrical outlets with no covers is not
Nice plush seats to watch a movie but the concession stand area was a disaster needed to be cleaned up badly
It was pretty nice, the seats were comfortable. The place looked clean but it was also dark so thats why I say it looked clean. Had already eaten before going there so cant comment on any of that
The only thing I liked there was those leather reclining seats. It was like watching a movie at home. Most amazing experience ever. Everything else was blah.
Nice theater, clean, comphy reclining seats, reserved seating, great concessions.
They have reclining seats like what you might have in a home theater. Beyond comfortable. My only complaint is that they have Pepsi products vice Coke products. My soft pretzel was great!
Great place to watch a movie! Recliners and reserved seating is the best. The seats were so comfortable I almost feel asleep during the movie.. lol !
Lots of space and showings every ten min of the top movies on Christmas day!
Good seating, not crowded! Phone malfunctioned and did not display the ticket. Phone malfunctioned and ticket was not available to view, but was easily retrieved from the kiosk.
Reclining chairs. Fresh popcorn, bought tickets online. Friendly staff.
Easy to get tickets. Assigned seating. The seating is amazing. Gigantic. Comfortable. And reclining. The prices are great as well. For tickets and snacks.