Lots of inflatable bounce equipment, my 2 y.o. was only $5.50, and the manager seemed nice.Otherwise, it smells stuffy and their is little ventilation (there were regular box fans on a table blowing). The toddler area included a toy box with baby toys that look like they have never been cleaned (visible dirt). I cringe to imagine the condition of the sofas underneath the sofa covers. I would not go back.
We had a birthday party scheduled in one of the back rooms. My wife spoke with the Manager and he said that we would be able to stay in the room longer than the usual allotted time, since it was the last party of the day.A young male employee came buy about 40 minutes prior to the end of our time block which was two hours. He said that we need to start cleaning up. Me not knowing what was going on, I found my wife and she said we have the room for almost another hour. I went back to the Young Male Employee and explained that our allotted time (not the extra time the manager Tommy said we could have) was not up for another 40 minutes and that the manager told my wife we would be able to stay longer, past the time frame.When I told him that, the Young Male Employee said he didnt care, that we needed to get our Sh!* out of the room because his mama was coming to get him and he needs to go. I was then told by the Young Male Employee to go F myself after I explained to this young 16 or 17 year old that he cannot speak to people like that because his job is a customer service job and he really needs to work on that.I guess he didnt like the fact that I was not getting as upset as he was because he became very loud and cursing while walking around the establishment. Many families were picking up their kids and leaving quickly. I walked outside and called Tommy and told him what had happened and that I was standing out front and his employee is inside acting crazy, cursing, yelling. Tommy just said okay, Ill speak with him and not sure what got him upset.I was never offered a refund because we only had our room for an hour which we paid for two. The birthday party was ruined, my kids were upset because their friends had to leave early due to this employee cursing, yelling, and acting crazy. We never received a phone call apologizing for what happened. I want a full refund and that employee terminated.
While the bounce inflatables are great for the kids, the setup is a disaster. Power area barely locked, no divider for supplies for the location and the general public and they have lights on the ceiling that are installed but not working. Location needs some TLC.
I only give it a three stars due to their bathrooms and cleanliness. The bathroom had a huge thing of soap, yes, but not anything for children to get it out with. Also the trash, in the girls bathroom, had about two inches of water with old trash in it and no bag. After I discovered this and then realized all the kids that were running into the bathroom, with only their socks on, I wasnt too impressed about the cleanliness of the whole facility...considering the kids jump in the jumps in those same socks and dirty hands. Other than my cleanliness concerns, my two year old had a BLAST in the jumps and no, you cant beat $4 for her to play unlimited!!
Super awesome place for the kiddos. Very pleasant guy at the entry. Big sofas throughout for parents to sit while the kiddos play. Clean jumpers. Also, saw a review pulling the race card. I am Hispanic, tan skin and all. Had NO PROBLEM AT ALL. The reviewer stated kid...using exits as entrance. Well, come on guy...follow the rules.
Super Fun every friday at Game Day!! And they have pay once play all week. Super amazing and affordable.
The games are together to the guard chairs that can have accidents my girl has had an accident two girls pushed her and did nothing. I do not recommend them
We had a party for my daughter on Easter Sunday, and I was amazed that they were even open. I saw someone pull the race card, and Im calling bull crap. The staff, while a little vague and disorganized, were polite to us without being fake. Our daughter and one other kid were the only white kids in our party and we had ZERO RACE-BASED ISSUES. Finding the place was difficult, but the blame for that lies on the GPS service. A bit pricey, but worth it; our daughter had a great time.
We went here on Halloween day manger was so nice!!!! There was free face painting,music the staff was very friendly I will absolutely be going back soon!!!!!!
Staff was awesome and great with children! Thank you, that is the reason for the stars. Equipment and actual area were dirty and unorganized.
You get what you pay for. Saturday afternoon was $4.50 for my son. This is a decent bounce house place but definitely need to replace or add some blowers on some of the bouncers. I know this is a business and here to make money but all the video games distract from kids bouncing. Ditch the games add another one or two bouncers. The bounce house place in Lynnhaven Crossing shopping center is 20 times the place this is, & for the same price. Update pics! The mushroom house bouncer isnt here anymore.
$16 for both my kids to run and play their hearts out, Ill take it! It was fairly clean. Been to the one in va beach and here, they are about the same. There are more places to sit for parents here than in va beach. Bounce house is a great way to spend a Saturday with no plans, my kids cant get enough they would come here every day if they could.
Took my 20 month old here and she had a blast. Only 4 bucks for kids under 2. Parents get in free!
Wasnt too bad. Fun place to take a couple kids to blow off some energy.
This place is nice and clean. There are leather couches for the old people while the kids burn energy. Plan to go back.
I want there yesterday and I was very disappointed. Particularly with the customer service the lady at the front seemed unprofessional and unfriendly. I went to the counter to ask a question and she was on what sounded very much like a personal call and answered my question with a nod. The place smelled awful. The bouncer are very limited. I will not be going back there.
My Kids 5 and 8 had a Blast running around. They had a great time. On the other hand the other parents that were there OMG! you need to take control of your mouths you have kids all around you all i heard was A**, F***, S***, MF, B****. Really why do you need to do that so the kids can hear you. OH and Watch your Stuff not because of the kids because of the Adults !!!THE EMPLOYEES need to take control of that !The Bounce House was so much better when it was in the other space at its to crowded now.. So Sad ... i hope the one in Va Bch is Better because I or my friends and Family will NEVER go back to the bounce house in Norfolk
Kids love it here. Great place to have a birthday part.
Fun, priced well, but pretty noisy and crowded. Birthdays are fun here, but they dont provide people to run the party.
Needs some updating.. This place looks rough.
Not very clear
U can take all your kids here
It’s 10:20 on Wednesday, 5/30/18. I have to assume this business is no longer open. Although the website and a sign on the exterior indicate it opens at 10:00, the doors are locked, no lights are on and the phone goes to voicemail. I saw a person enter the business just before 10:00 but no one responded to knocks on the door.
Kids entertainment! !!!
Fun for kids
Need more lighting
My son loved it
Zs
Good for parties
Awesome
Almost everything is deflated and the lady in the front seems really rude