Skyline Hotel & Waterpark

We had the good fortune to stay at the Skyline this past weekend to celebrate my daughters birthday. Shanna who works the front desk had anticipated our every request. I am amazed with the amount of guests that go through the hotel she remembers every intricate detail. Shanna had anticipated our every request, which of course made things super easy for us. I want to commend and thank Shanna for her dedication to making our stay pleasurable. Her natural ability connecting with guests is admirable. Our rooms where set up just the way we like it and everything was spotless as usual. I want to take the time to recognize and thank Shanna for making our stay awesome. You truly are inspirational and need to be commended not only on your commitment to exceptional service but also on aptitude and capacity for excellence.

Skyline Hotel was a lifesaver for me. My AirBnB nearby turned out to be infested by centipedes, so I ran away in panic mode and checked in to this hotel at 11:45 pm at night. I was so relieved to find a very clean room and bathroom, and had the best sleep I’d had in a while. The complimentary bottled waters were helpful as well. Thank you, Skyline.

It was mostly making money

3rd time staying at this hotel and it is so nice, it is walking distance to pretty much anything and far enough away from all the noise. This hotel never disappoints.

We have stayed here in the past, but this trip was the best. The front desk attendant Shanna was wonderful. From the second we checked in to the moment we left was perfect. She helped us with a few things, that kept us enjoying our little break during challenging times.

Spent one night here with my family and it was ok. The rooms were clean but most of the water slides were closed due to COVID. May visit again in the future.

It’s a good hotel to stay if you have kids. they have a spacious courtyard where kids can play. also movies at the courtyard at nights.the rooms are all round the courtyard overlooking it.it’s a bit noisy as a hotel though. every time our next door room people open their door it looks like someone is coming in our room. but considering that you’re here for the kids to have fun, it’s not a big deal.the covered walkway to the water park makes it really handy to use it.when booking the hotel they said parking is included, but they charged us 22$ per night for it.

Our room was messy but only because we ended up getting there an hour early so understandable. They did end up giving us another room right away. The hotel is nice and quiet. Very close to the Falls and attractions. Customer service is very good. Very kind also. I would definitely stay here again when I come back to the Niagara Falls.

They don’t clean our rooms and they don’t even have free slippers and toothbrush. And the lobby was so crowded and saw an old lady lying down on the floor coughing so badly.

It was very clean and everyone was friendly. The waterpark was a great spot to spend the day. The hotel had a chill atmosphere and relaxing. Also had a beautiful skywalk to the pool from the hotel where you could see the city of Niagara. You could easily walk to restaurants the falls and any other amusements that are on Clifton Hill. The pictures on the site made the rooms look better than they where and the walls where not very sound proof. But overall we had a great stay and it was a very perfect weekend away from the business of life.

The worst experience ever! Don’ t book Skyline inn & Waterpark if you want to enjoy your vacation.Our family (2 adults, 2 kids) reserved this hotel in advance, we picked this hotel only because of the waterpark, I think most of families choose this place for the same reason. When we arrived, we were told that we are not allowed to use the “free” as it says on their website Waterpark even though the Waterpark was open and working. When we tried to explain at the front desk that at the time of reservations the hotel did not let us know that we won’t be able to use the Waterpark and that without the Waterpark option we have no reason to stay at Skyline inn, the manager told us that there was nothing they can do and that it’s up to us to stay or leave, so we left, we went back home. Our vacation was ruined.

Family hotel with Perkins breakfast restaurant attached. 3 minutes away from Clifton hill. Clean, good sized rooms, decently priced. I usually stay here because its more relaxed away from the excitement of the main strip.

Great water park access. Paper thin walls. Misleading Arcade City offer. No wifi provided (without explicit haranguing). Inexplicable traffic in the last 500m - add 30mins to your travel time.

For almost $800 2 rooms and water park, its way too much money. The water park is full of smell of chlorine. I had chlorine in my system till next day eventhu we spent only 2 hours of play time. Next day we did not go at all. Rooms are exactly like any other Motel in the region. Nothing special. Location is good and walking distance to major attractions. If you really want to save money, rent somewhere else for cheap price and use one day water park pass. To be honest Great Wolf Lodge is way better water Park. From experience. Parking is not included. Extra $22 for parking alone. They say kids eat Free but good luck. Final thought, do not waste your money here. As I mentioned, rent your hotel somewhere else and use their one day water park pass.

Good place for family. You can find the package (hotel + waterpark) in a lot of website, they provide a lot of good deal. Skyline hotel is clean and tidy. Staff are nice. I only dislike the hotel charged the parking for $22 + tax (2 days 1 night). Location is amazing, close to a lot of sight-seeing and game place.

We come here with family almost every year during the winter for their water park package. Based on my experience falls view water park is the best here. I love their easy access to water park straight from hotel. Hotel is well maintained, clean and the services are very efficient. Another big plus is the family friendly atmosphere, you know what I mean by that if you have stayed at other place around niagra

The room was ok and the front desk was ok. However few days after saw some charges in my card that i dont know what it is for, been calling the hotel for the whole day no one is answering the phone (Dont you guys have any receptionist to answer phone inquiries). Been trying to reach them tried email also, got a response that they will get in touch with me as soon as possible. Its been so may hours already and still havent receive any response from them. I cant even say if this is poor customer service or NO customer service at all!!!

Our room was spacious and had storage for clothes if we needed it. The bathroom was clean and nicely stocked with towels and wash cloths. That said, sheets on the beds were thin and the carpets were dirty - Noticed the bottoms of our socks were quite dark. Overall our stay was good and we would consider skyline again.

Not the best experience. Although one of the one of the biggest perks was being very close to the falls and all the “action”, the hotel was not well equipped for its guests. The room smelled musty, the bathroom wasn’t clean (found the root of the problem, toilet had not been cleaned properly), 1 out of the 4 outlets worked in our room, we were told there would be a microwave, but it wasn’t there, we asked for a kettle, they didn’t provide (apparently they said it was due to COVID; however, other hotels I have been to in the past couple of months have offered all kitchen essentials, and kettles or coffee makers are the bare minimum). Don’t recommend.Edit: Just found out they charged us $100 for parking that we NEVER used. We didn’t even give them our car details. Had to call and dispute. Imagine if we had not noticed...deeply dissatisfied.

We used to stay here, probably 10 years ago. The price is good, but the years have taken their toll on first impressions. When you open the door, the gold coloured throws at the end of the bed immediately make you feel that your in a cheap run down facility. I would suggest the hotel makes a simple change to black covers.The beds were comfortable, the room was clean, the staff were pleasant. The price looks like a good deal at $62, but you have to pay $30 resort fee and $26.50 for parking, bringing the cost to over $116.Having said all this, the hotel is much better than most of the hotels on Lundy’s Lane. It’s close to all the action. It’s attached to the Fallsview water park, which is still closed due to Covid 19.

They need to invest in insulation. You can hear everything happening in the courtyard and everything above and/or beside you. Really no amenities as the waterpark costs extra. Needs to be updated. The room was clean tho and well stocked with towels, soap etc.

Was greeted by the most friendliest staff member (Shanna) and from the start of the “hello, can I help you” line was very friendly and welcoming. Room was clean and tidy, and beds are super comfy. The only weird part is that the washroom is on a step higher to the floor with beds/tv/entrance (never seen a place have it like this). Over all, really good deal and would recommend.

Great place to stay with kids, with option to go to waterpark.

I enjoy my experience every time I return to this hotel. The rooms are clean, easy to get too, staff are courteous and overall a great experience. I love the location of the hotel, lots of choices for restaurants and entertainment. And of course we love visiting the waterpark. The walk through the tunnel is an extra highlight of our trip. Highly recommended.

Everything is fantastic! Staff is spectacular, very friendly, the rooms are clean, location is awesome and you get a few good deals for attractions in the area. The waterpark is 100% family oriented. Absolutely no complaints. Will definitely come back. May become regulars.

Excellent service, clean rooms, very comfy beds...great overall experience!

One star is too many. Dirty room, rude staff, loud guests waking you at all hours. Check in and check out was a nightmare. Staff is unprofessional and lied about charges and frauded our account at check in. The water park is awesome that I recommend.

Overall it was a good place to stay at, the staff were friendly, they play a movie nightly in the courtyard. The rooms didnt offer any real view of anything, our room window was the view of an AC unit on the roof. The enclosed bridge to the water park is nice but dont expect to use it to get to anywhere other than that as it goes directly into the water park.

Dated rooms. Funky smell. Carpets need to be shampooed in the rooms. Carpets need to be vacuumed in the halls. Cleaning staff are non-existent. 2 kids including a baby in diapers and not once did someone come to clean our room, refresh our towels or empty our diaper filled garbage cans. Room key stopped working 3 times in 2 days. $600+ for 2 nights? Not worth the astronomical cost.I will definitely stay elsewhere next time.

Firstly I didn’t see anywhere that the water park was close. Secondly the room was so dusty btw they changed us to another room.

Hotel is fine, and its attached to the water park so you never have to step outside to get to it.. if you plan on spending the night dont forget to pack toothpaste and conditioner..the hotel doesnt provide it in the bathroom.. they do not have a gym. And the restaurant attached to the hotel is Perkins and its a bit pricey for the basics but kids eat free per each adult. So if you have three kids you will have to pay for the 3rd child unless u have another adult with your family

Our family loved! We enjoy a lot! We got a deal with Hotel and Waterpark that was just perfect! We already booked a return!!!

The worst blankets. We thought they were rugs and put them on the floor they were awful the colour was awful they feel was awful they were not comfortable at all nor welcoming. When you pay a certain price for a room you expect your bedding to be a little bit more higher quality I think when you leave your home you expect that the bedding will be better than your own house, or else why would you not just stay at home.

The hotel is unique because it has hangout area imside in the middle. I liked that place a lot. It like a big family room. Kids can play around, others can have late night discussion.The water park is also really good. Well maintained. But needs more area for shower. Only 2 showers each is not enough for men or women.

Waterpark is awsome for all ages, hotel is a great set up with court yards outside rooms for kids to play, short walk to waterpark, plays a movie at night for familys. Provides cribs, rooms are clean, but very noisy at night. Will stay again!

Our room was a good price but a bit dated, not an issue but had a very musty smell. We were in a room on the indoor courtyard which had a family movie night which was fun. However, the courtyard was closed at 10:00p...there were people talking loudly, children yelling and running past our room well past 11:00p..a shrill little girl scream woke me onece Id finally fallen asleep.

We like the fact that it’s close to everything.. However our bed didn’t have an actual blanket and it wasn’t properly made. No fitted sheet

The room was nice and clean. The staff was never at the reception. We were surprised to get there and find out waterpark tickets were not included with our stay and had to pay $30 per person. We also got charged $22 per night for parking. Not a good experience for us.

Great place for a quick getaway. Only downfall is there are no microwaves in the room to heat water up for baby bottles. Makes it difficult at 3am to go down a floor to heat it in a community microwave.

Great hotel stayed before only a little misleading when after purchasing the room we were advised the waterpark and pools were closed, website never mention it made it seems like it was so my son was very disappointed as well as I. No microwave in room.

Yes this is the hotel we stayed at while we went to the water park! I really like the fact they gave us 2 days at the waterpark on a bracelet. They hotel was clean, staff was polite and helpful, and they had a movie on for the kids the 1st night we were there which i thought was fun! I most definitely reccomend this place!

Basically an overpriced motel. The rooms are extremely dated and small. And is extremely loud no matter the time of day. I have 3 kids and love family friendly hotels but the walls and doors are paper thin and it was impossible for my kids and I to sleep. The only good thing was the proximity to the water park, but would definitely stay at the Crowne or Sheraton instead. The prices of the other 2 hotels are pretty much comparable to Skyline but they are much much nicer hotels for the price

Awesome place. Enjoyed with family. Excellent service.

Best place to stay and enjoy the largest indoor water park.

While a little dated, we loved how everything is connected and/or very close to Clifton Hill. The waterpark was the perfect size for us. Wouldnt suggest eating breakfast at the Perkins though; I know its Niagara, but very pricey for breaky.

Closed right now. But great place to stay when it opens back up

Beautiful clean place to bring the family. Lots of slides great wave pool and lots of lifeguards always on the watch for safety reasons. Oh and did I mention theres a beach bar?

Loved this hotel. Thought it was awesome that if you have smaller children that starting at 8pm In the little area outside of the rooms they set up movies for kids at 8pm with popcorn then u are pretty much outside of room after movie so easy to get the kids to go right to bed after.

Easy covered access to the water park. An economical alternative to the other hotels. Staff was great. The hotel is showing its age. But is in a great location and very family friendly

Loud all the time. Being attached to the waterpark is awesome. The hotel feels like a motel with the courtyards and small, dated rooms (pictures online are better than in person...at least for our room). The courtyards make it so its extremely loud...all.the.time. Makes it hard for little kids to sleep. Even the walls seem paper thin as we could hear everything in the next room. Not the cleanest hotel, an nobody ever came to clean our room...not even the garbage changed...and we have a baby in diapers. The location is great and staff are friendly.

The registration is always a long line. The rooms are clean...but not really. Bathroom smelled like urine, the shower head had one setting...drizzle and the beds are old making slightly uncomfortable. For the price of the room it was pricy but expect that for Niagara falls in the summer. Expect lots of noise with children ;)

My experience was good. The staff could be a little more friendly. The hotel was nice and clean. My room was nice and clean also. The water park was the best. My daughter loved it. My husband was very excited about the slides. Would recommend it or come back again

Too many people reviewing the waterpark, would not recommend. The hotel is shabby: room smelled bad, kids in the neighboring room kept rattling the adjoining door, carpet was worn/torn, mattresses are super old/cheap coils with no padding. Soaps in the bathroom are commercial style dispensers. Also, your shampoo is also your body soap now.An armchair in the corner from the 1970s. The desk and armoire were updated, but everything else is worn out and needs to be updated. The courtyards looks nice, but I cant understand their practical purpose.Parking was another $22 per day. Id say just gamble with some parking tickets if you wont be there more than a day or two. Then not pay them because why would you ever come back?

A bit oldish, but clean. You need to ask for guidance since it is a maze to go through. Narrow parking in front of the reception. Decent mattresses and spacious room, but only a shower head available in the bathroom. The hotel has only a few rooms with window outside. Convenient indoor path to the waterpark. Just ok for a weekend getaway.

Great experience and a lot of fun! Slides were very fun and a lot of cool activities to do with friends and family! Hope to come again sometime soon. The only thing we didnt enjoy was that my daughters couldnt get to go in the hot tub. The hotel was very nice, yet the heater was very loud.

So the location, service and set up are great. I was surprised when we arrived that this is an older, budget type of hotel. The bathrooms and furniture are definitely older and you can tell. In the bathrooms, the soap and lotion are dispensed from a wall mounted dispenser like you would find in a public bathroom. It feels more like a motel than a hotel. That being said, the staff is super helpful and friendly. The location is fantastic, right next to Clifton hills (fun for kids) and attached to the water park. The hotel is super family friendly with nightly movies in the courtyard. Tip: find a room on a high floor and offset from the courtyard if you want a quiet night rest.

Exceptional service from beginning to end! What started out as a nightmare at the sunset inn turned into an overall good trip all thanks to the skyline hotel! We came in upset last minute, and we were very quickly reminded what a vacation should be like, outstanding hospitality and service. Its a family based hotel but the rooms are quiet and comfy, beautiful courtrooms thru out the hotel to lounge and entertain the kids... Looking around I cant actually find anything to complain about if i wanted to... Will definitely recommend this hotel in the future, and will definitely be back,cant wait to try out the water park!

Worst customer service I have ever dealt with in a hotel. I booked with our hockey team and the entire weekend there were parties until 2am 4 feet from my door. Despite multiple complaints it persisted each night. The courtyard was filthy and the lobby had a mouse scurry by!!! When we notified front desk they told us that they tend to come out this time of year! But how could we be surprised when every hallway seemed to have one piece or another of garbage. To top off my amazing sleepless stay(which by the way has no a/c), I discovered at check out I was being charged an additional $100 a night!! Total of $250 a night... more than that of my hockey team group because our room was actually in a different courtyard than our team due to a complicated booking situation. Peter had raised his voice with me several times. Never been so disappointed with a hotel in my life!!

A great family property. It is a little noisy but if you stop and listen to everyone having fun, it all makes you smile. Great access to the Falls Avenue Waterpark.

Very bad hotel, if I could give it zero star, dirty sheets, the rooms do not have air conditioning, and the service staff does not solve anything, the rent is very expensive, I do not recommend this hotel to anyone

The rooms are very clean and well organized, the swimming pools and the entertainment variety there are so nice.

Interesting hotel layout with rooms facing interior courtyards. Rooms are clean but a little small and cramped. Washrooms are small but functional. I found the beds very bouncy, lumpy and uncomfortable. Beware that the 2nd level hallway/balcony is metal and that you will hear and feel the thunder of kids running around and jumping above you at all hours of the day and night. Parking is across the street and a long walk to the hotel entrance.

Seams like they go out of their way to make things overly complicated for no good reason. From book the trip to Getting a locker. Almost impossible to get a straight answer, and if you do it turns out not to be accurate. The only saving grace was the amazing front desk staff. Multiple out of order signs everywhere you turn. And staff gets irritated with you when you cant use out of order machines. My daughter was playing for day and a 1/2 on the slides before they told her that shes not allowed and may be too small. Yet nobody measured her until that point.

Id give this hotel a 3.5 -its a good hotel interms of service, location and family orientation. The issue is the hotel itself being deemed as a 4star hotel when it is not. The rooms and veds need upgrading- our room was cute and a bit more renivated but the bed quality wasnt great. I dont care that there are pumps for shampoo,soap and body wash but all ours were empty and i was forced to use soap on my hair which I didnt like. What I did like was the service. We had concierge bring my son a banner for his bday which was placed on our door - and smarties. The rooms seem to have thin walls and sound will get through. We went Sunday-Monday and it was great - when we arrived it seemed LOADS of families were leaving. I wish our room had a window lookig outside instead of a random courtyeard indoors lol but it was an okay experience. All in all -we will stay again for the convenience but the price needs to be dropped to match everywhere else that 3.5 star. We got the breakfast and waterpark package abs got a good deal -Perkins breakfast is massive. We had fun. Oh and lots of stairs at this hotel- Huge and a bit confusing

Hands down was really impressed with this hotel. Location is amazing to be able to walk to all the attractions as well as the water park. Rooms and hotel layout was great. Nice touch that this is geared towards familys offering a movie each night with popcorn in the courtyard.Staff was friendly and helpful at pointing out things to do while in the area. Also free WiFi that is included was not slow like other major hotels in the area. Be sure to check online at package deals when planning to stay here. Youll save and get more bang for your dollar.Will definitely be back again, thanks for a great stay!

In my own experience, Skyline hotel is definitely remarkable for family especially if you are looking indoor splash. Place is really nice, very quiet, movie outdoor with free popcorn, very clean and kind staff. For sure, we gonna come back.

Good place for kids to play and swim. Not for couples who want to escape from their kids or those looking for quiet time. Friendly staff. 4 out of 5 for the almost clean room because there was an area near TV that wasnt cleaned but it was easily accessible. Water park is good for 2 days.

Only getting one star because I cant do none gross DIRTY over priced and never again will we come back. This was our bedding after they said they just finished cleaning our room. Went to bathroom someone knocked on door, obviously as I was busy I didnt answer, get out of bathroom and a worker was wondering my room.

Went to see a Buffalo Bills game and decided to stay at the skyline hotel in Niagara Falls. Had to change the room three times due to foul odors. The front desk staff were very accommodating and kind. Management has got to get involved with the cleanliness of their facility. The smells were terrible. We settled on the free upgraded room and there was popcorn on the floor. Our room was right beside a courtyard and the courtyard was very loud as was the family above us. Terrible night sleep and I would not recommend this place until they improve their cleanliness issues.

Great place for family. Rooms getting a bit worn out. Super easy access to water park. Must walk through waterpark to get to arcade area. Parking can be difficult but extra parking outside in front of casino

Conveniently located to water park and liked the courtyard setup. Unfortunately the staff were not helpful. The check in line took for ever, the door was locked to the water park 15 minutes late while 30 guests stood waiting. Rooms were fine for a budget hotel.

Thia hotel is rated for exactly what it is a place for families to go and enjoy some time away. They do what they do really well. Weve been to the two non-lupine water parks in the falls and this is by far the better of the two. The Water Park is literally one of the most streamlined and organized setups i have ever seen (indoor or outdoor). Our 6 year old told us that this is now a family tradition, so wr will be back.

Nice rooms but a long wait at check in. Very prompt service when calling down to reception. Clean rooms. Dirty carpets in hallways. Excellent walkway to pool. Cramped lobby. Parking not great

Good for groups, would not recommend coming with young children as the courtyards are outside of the rooms, full of kids yelling and screaming till 11PM. Parking is a mess, they have maybe 40 spots close to the hotel, everything else is in the parking garage across the street (15 minute walk at least). Signage for that is terrible as well.Not worth the money. Better off spending an extra $$ for Great Wolf Lodge.

Awesome experience! Made trip to Niagara Falls much greater, walking distance to the Falls and Clifton hill, nice place to chill inside and talk with your friends. A 3.5 star hotel which feels close to a 5 star hotel plus a water park. Rooms aren’t soundproof, but overall we had an amazing time there.

Rooms are very spacious. Customer service is top notch. All your needs are met by the friendly staff!

Enjoyed by daughters birthday over the weekend. I had great customer service, the beds were comfy and cozy and clean. My kids and husband enjoyed there stay. We will definitely be back!

Hotel was fine. Great location, didnt seem too dirty at all. The step into the bathroom was a bit annoying but thats just me complaining. There was a courtyard where all the kids from all the rooms were playing together which was really cool.The waterpark is a lot of fun, only thing I didnt like is that on the small kids side, you still had to wait for an attendant to let your kid down and there was 1 person for two slides so you might be waiting at an empty slide for a bit while the attendant works on the other slide.At the Americana they let you figure out the small kids slides, that being said, this waterpark is much better than the Americana one, especially if your child is 6 or older.

Be carefulThe ticket to water park not included in price.

Great water park, we had an awesome time. The only complaints are the late opening hours during the winter when we visited and theres no wifi. But the slides, food, activities and wave pools are great and well worth it.

I love how skyline hotel is literally right beside all of the tourist attractions and the falls the water park is great sometimes the staff can be a little un-friendly and the rooms are a bit crowded but, overall I think skyline would be a great family trip to go on together

The staff were cortious and efficient and we were even able to check in earlier than the stated 4pm, which was great. Parking is semi outdoor so its cold. The room was small, but quite clean and tidy. The problem was at night when you suddenly realise that the construction of the building allows for even normal level sounds to feel like they are right beside you. People walking in the room above ours, people walking and talking by on the courtyard walkway, that every room is facing with a glass wall. The noise level made sleeping there uncomfortable for a family with small children, which is why the three stars. But if you are looking to be in the middle of everything and need a quick place to crash after a night out, its perfect.

Hotel room was covered in dust. We could hear guests in the room next to ours all night. Included Breakfast was very limited as well.Waterpark is ok but the body slides need some serious maintenance as they’re pretty much a back scrapper...Staff operating the attractions (particularly combat cars) was rude and not friendly at all. The teenager addressed my kids in an angry manner. We stood in line for 20min until he finally realized we were there to use the attraction.Not impressed, won’t come back.Fallsview Buffet was the only good thing as the view was beautiful, staff super friendly and very accommodating. Not much variety but the quality is definitely there.

Visited twice!! Had a great time with the kids! Great during winter to be able to cross back and forth on the bridge!

Layout of the hotel with the many courtyards is great for getting out of your room without going outside. Good setup of kids. Room smelled very damp but since we could open windows, that was resolved relatively easily. Right at the bridge one end of the strip so easy access to all activities. Perkins restaurant attached is overpriced and poor service. Staff was pleasant. Waterpark was perfect for a quick activity each day.

Had to wait an hour for the room to be ready even though we got there quite past the time they said we should arrive. Rooms are small and it would have been better for my back to sleep on the floor because the mattress was terrible. The lobby smelled like weed and the entire hotel was poorly lit and dirty.

Great for kids/families with small kids. Not for couples/adults. Rooms are run down. Our room had an uncessary huge step to get in and out of the washroom.

It’s as advertised that there is a direct access to the waterpark. Inside the hotel, I’m pleasantly surprised to see the rooms organized to surround indoor courtyards, at night there is a projector playing featured film for guests, kids friendly movies. The room is sufficient size. The bathroom is quite small, about 3 bathtubs wide side-by-side. One unknown surprise for me is the fact that this hotel is a poke-stop!

Stayed from March 6 to 7th, 2 rooms for my family with kids. The bedsheets has blood stained.look at the photos I took. During a Coronavirus season. I need not explain about cleanliness and hygiene, everybody knows blood stains is not acceptable in any level. Discussing and dirty.I will not recommend this hotel to anyone!

Just return from my stay at skyline. The check in staff where amazing. Great personalitys. The room was clean. The location is fantastic its right in the heart of everything. The only reason I only gave a 2 star is because after a long day out with the family having a warm shower would have been nice. We had to put the water temp on full heat and yet had a nice unwanted cold shower. It wasnt easy to bath my kids with cold water. I was not impressed at all. I did like that they played a family movie in the courtyard at night. But the cold shower just ruined my opinion on the place.

Not at all recommended. The staff is not very friendly, parking was paid. I have stayed at Clifton Victoria Inn before, their parking was free. Rooms were better, staff for friendlier and breakfast was included.Skyline hotel is very old the rooms are pathetic. There was not hot water in the Tub which we had to get fixed, after that there was no hot water in the sink. Coffee Machine was not working. Hair Dryer was not working. The hotel itself is very old and has not been renovated.I will not go there next time!

Its a great place to go and stay!! Keep up the good work!!

Hotel and rooms very dirty. Hotel itself is very loud with kids running around and drunk folks.Waterpark was warm but pool was filthy with bandaid, hair and garbage.Hot tubs and outdoor pool was broken.Crown plaza is better by far..check it out instead.

Terrible experience, see trip advisor reviews. This should be a one star hotel. Can’t believe this is part of the Fallsview hotel group. Should be removed off the list.

My trip was booked a entire 2 months in advance. I’m coming from the USA so wanted a nice experience, first day check in I was greeted by the front desk clerk to say with a smile the water park is closed for maintenance will not be open until after my trip. How disappointed because the whole reason for choosing this hotel was because of the water park. No help the Manager Said best of luck you need to reach out to who help you book the trip Because it’s up to me to check the hours of the pool. Total feel like they took me for a ride. My best advice is do your homework work no customer service skill at all.

Lots of fun! Careful of the extra tax they try to slip by.

Beautiful city! Kid friendly hotel, not the cleanest, long wait at check in, extremely busy water park, long lines, good luck getting a chair everybody just claims a single chair but nobody sits in it LOL we claimed one chair as a family. Would not return but my Son would. I would probably try one of the sister hotels.

Water park Closed Monday. Was not advertised. Pool locates in different hotels. Front desk not friendly or even attempted to rectify my problem. I asked not to pay the optional tourist and they told me I had to because O booked through expedia. plus then charged me 22$ for parking. There are many options in Niagara I wouldnt never return here.

Outdated and a bit small. Parking charges extra. Better to get a PAC parking. Lobby small and busy time kinda cold since ppl keep opening up the doors.

Awesome. Simple awesome!