Both the toy selection and staff are amazing!Tasha was so sweet and knowledgeable while helping me in find exactly what I needed... but just didn’t know it yet Looking forward to going back and shopping more of her recommendations!

Maria and jenny were really helpful and kind!! there was a great collection in the store and i especially appreciated jenny showing me around and maria helping me charge my toy. great customer service :)

Really great store. Good prices and incredibly helpful staff. Oscar and Tammy made the experience pleasant. Will visit again

Came in on 11/21 with my panther to buy some toys and Jenny was awesome I love her she was so nice and helpful even recommended additional items for me to buy and try thank you so much I’ll definitely be back to shop

Oscar was very helpful and knowledgeable, he was assisting with the utmost professionalism. We were gift shopping and looking for something specific and he had just the right knowledge and customer service experience to help it be a fast easy and enjoyable shopping experience. Oscar is the best! We will be back again.

Our first visit since the new remodel. Met Oscar for the first time and he was absolutely awesome. You can tell he truly loves his job and knows his product.Keep up the good work!!

Long time customer. Absolutely loved the renovation during COVID. The store looks awesome. The entire staff was great especially Tasha. We thank you for always being friendly and helpful.

The staff here are super friendly! Ty makes shopping here easy and comfortable. He is very knowledgeable with the different toys and knows the product very well. The store is very nice but the atmosphere Ty creates is even better. I will definitely come back again!

Besides from it being a nicely presentable store filled with fascinating supplies for whatever your needs may be, they have an amazing staff. On my last visit it was very pleasant and helpful thanks to a worker there named Antonio, he was very knowledgeable of their products and professional to me. Its those nice customer interactions that make me want to come back and tell others about this.

I stopped by the store on nov 3 to buy ONE thing lol. And ended up spending over $100 haha. Tasha was extremely helpful. She even let me know they they were hiring which I would totally consider if I didn’t already have a full time job. She made sure to check my items and let me know which ones had warranty and which ones were final sales. She even added a little freebie. It was a good experience overall and i will definitely return to buy more things.

This store is great! They have pretty much anything you could think of, and more. When we walked in, we were immediately greeted by Ty and he was so helpful in finding what I was looking for, plus helping my friend with some other products. When I started looking for a second item, Tasha was a savior and helped me find exactly what I needed! She was super helpful and very knowledgeable about everything there, and at NO point did I feel uncomfortable or awkward the whole time I was in the store! I’ve been to lots of adult shops where the people there make you feel almost dirty or gross for shopping there. Walking into Jack and Jill was a great success for me and I will definitely be back! Thank you Ty and Tasha!

I was helped by nice gentleman named Ty I think he was very knowledgeable and helped me find find what I was looking for. The experience was great! I’m definitely going to go back again!

I loved the customer service at this store! I was warmly greeted as soon as I walked in the door and offered help with finding what I need. All the employees where so insightful and made me feel welcome and comfortable! Thank you so much for all your help and advice Ty, Jenny and Tasha!

Tasha is the absolute best and she knows exactly what you want. Super friendly and understandable ! Would definitely recommend her to everyone !! Thank you so much Tasha ️️️

Very upscale place .Not a regular store, more a boutique type, refine and elegant.It was a great placer to buy again in this place that we prefer .Great selection and diversity of products for all kind of taste.Will continue shopping in there without even look further more around .Highly recommended.The staff is amazing and we will like to thank specially to the manager JENNY for making our experience an absolute placer !!!!thanks again Jenny,,, youre the best !! see you soon!!!

Last week I popped in to grab some supplies but I needed recommendations - Jenifer from Miami to the rescue! She was amazingly sweet, patient and very ready to help me obtain all that I needed. As a matter of fact, one of the items she recommended was so incredible - really amazing actually - that Ive already started recommending to my friends. Thank you so much guys! Ill definitely be back and hope Ill be lucky enough to see jenifer again!!

My husband and I went to this location tonight and had an awesome experience! We were greeted by a very upbeat and cheerful Sasha and then was taken around the store and educated by the very knowledgeable and informative Tasha! We were blown away with the information on the new toys and are excited about the additions to our bedroom repertoire!!

Ty and Jenny were the bessst. My friend and I had the best time in the store. They were both so knowledgeable about all the products and answered every question we had. Can’t wait to go back!

It was an excellent experience, being helped by Genesis.I walk in to looking for something to surprise my girlfriend and she was super helpful.Clean store.With exelent service.

My wife and I stopped by. Had a great time, staff was awesome. Jennifer was very knowledgeable and extremely professional. Be back!

The employees are all very nice and helpful. They have a beautiful set up inside the store well displayed products throughout.

First time going to an adult store and I completely loved it. Génesis was very helpful and gave me lots of recommendations that I didn’t even think about; I will definitely go back to her in the future.

Wow! This store is truely great! They have a lot of products to choose from and the staff is amazing and friendly. Special thanks to Jenny for helping my wife and I find everything we needed! Thank you again Jenny!

My first time going to jack and Jill great customer services from Oscar and genesis answer all my question they are awesome I will be coming back soon

Sacha took care of me. She was very helpful and personable. She was knowledgeable about all products that I had questions about. I will be coming back.

Jenny was very helpful, extremely knowledgeable and awesome!! I highly recommend seeing her and having her assistance!!

Great place and awesome staff. Especially Jessica, she’s is very knowledgeable about the products. She was a great help. I’m looking forward to stopping by again.Wonder what am I getting next

The store was very clean and products easy to find. The staff put my mind at ease and taught me a little more about tea tree oil and its disinfectant properties. Thank you Jessica and Jenny. Im forever grateful!

Jenny was awesome! She was SO comfortable to talk to. I LOVE the store but Jenny made me feel really good to be able to go there again. She was relatable, friendly and personable and I highly recommend this store. Also if shes there ask for her! Shes a great asset to the store.

The store looked amazing amd thanks to a young gentleman named oscar i was able to find what i needed and check out with no problem

Tasha was so helpful and amazing. Will definitely be back for more toys!!

Its been two years since ive to jack & jill and Today was my first time back The remodelingturned out amazing and the two sales associates tai and oscar showed me excellent service and im very pleased with the toy they choose for me

Everyone was so cheery the moment I walked into the door but Jenny was the one that was so helpful! Very informed and I can tell that she enjoys what she does. Wonderful experience, will definitely continue doing business there!

Genesis was nice and helpfulDefinitely coming back for more products

Always has an awesome and welcoming experience when entering the store. Jenny gives me the most knowledge on everything thing Ive been interested in or have purchased, make sure to ask for her whenever you have the chance to visit!

So this was my first time at an adult store. I was very nervous for some reason but once I walked in I walked around a bit and then I was approached by Jessica. Very nice gal. She made me feel very comfortable and secure. I didn’t expect to buy something but I did. And I sure did like it!

Had a blast visiting the store yesterday with my girlfriend but what made it very enjoyable was Jenny. She was very friendly, knowledgable and a go getter. She went above and beyond to help me and my girl out. We must have tried on over 20 different outfits and she was patience enough to put up with us and help find the right out to fit our curves. After yesterday, she deserves a raise or to be promoted. Looking forward to coming back and seeing her beautiful smile! :)

Jessica and Jenny were very professional and super friendly. They answered all mine and my friends questions and they were super knowledgeable. I will definitely be back. Great service!!

Friendly people and good service. Upon entering I was greeted by Zoila, who helped me find just what I needed. She made good suggestions and answered any questions I had. Great experience and will be back.

A big thank you to both Jessica and Jenny in the Naples, FL store. Such excellent customer service. They both went out of their way to make sure I found and or was educated on anything I wanted to look at. I highly recommend this Naples, FL Jack and Jill Adult Store.

Stephanie was great. Super attentive and very nice. Had a great experience in the store. Everyone was super helpful I will definitely be back !

Love to shop at jack and Jill! They always bring new products and have a large verity of toys!My relaxation time is when I go there once or twice a week!Highly recommended

Great customer service provided by Jessica made my shopping easier. Was greeted by her once I walked in and she helped me with my purchase really great fast service.

Danielle was so much help, made us comfortable and joked and laughed with us the entire time. She was very knowledgeable about the products and offered additional info and products to compliment what we purchased! Definitely will be back to see you girls!

Shout out to Tasha! Thank you for making my experience so wonderful. She is so knowledgable. The store is clean and staff is very friendly! Thank you Tasha! Ill be back!

Jenny and Jessica both are super helpful, and knowledgeable! They carry smoking products even the smoke shops don’t carry. Great place with perfect hours!

Had an awesome experience with Jenny & Jessica. Made us feel welcomed and offered their help for anything we needed. This store has a better selection than anything we’ve been to from Cape Coral to Miami.

I love this store! Jenny helped me with everything that I needed. She had patience and best of all she knew actually what I was look for. She is definitely the go to person!

Jenny help me like no one help me before she is amazing and she make me feel comfortable, also a great sales person don’t loos her

Jessica the first time I went in was awesome the second time with my wife we had Jenny and she was just as amazing would highly recommend this knowledgeable staff in their welcoming knowledge and expertise.

The store is very clean and professional. They don’t make you feel weird for the stuff you buy like some of these other places. Thanks to Jessica for helping me find what i needed.

Love this store! Great selection of products but most importantly the staff was very helpful and made you feel very comfortable during your shopping. Very willing to show you different options of products and what works best. Glad we made the stop in this store.

Cici From the Jack and Jill store was very Hands on with me and my Roommate she was very comfortable asking him any questions and he’d answer them with personal Experience and getting her ready for her first time. he was very friendly Funny and open about anything, I went just to show her around I didn’t plan on buying anything until I met Cecile Thank you from the bottom of my heart I’m definitely coming back for more Rate:1000%!!!!!

Cecilio is amazing and he is very helpful recommend him when you come here. Makes me feel very comfortable every time i come here and very energetic and patient!

Decided to stop by since in the area and was quite nervous to be honest. Within minutes Jessica made me feel like she really wanted me to be comfortable and not embarrassed. She showed me all the new toys and my wife loves it!! A++++++ Ill be back soon

WENT IN THINKING I WAS JUST GOING TO GET SOMETHING CUTE FOR VALENTINES DAY BUT CAME OUT WITH NEW & FUN ITEMS TO TREAT MY HUBBY TOO. ALWAYS A PLEASURE SEEING JESSICA & HAVING HER HELP FIND THE BEST STUFF!

Yikes won’t be going back here. Can’t try any bottoms on at this location but every other location of Jack and Jill that I’ve been to they have no issues with it.

I love this place!!! As you walk in you are greeted by the best. Jessica was very helpful and she was very knowledgeable. She helped me pick out what I needed for my special night. Thank you Jessica.

I visited the store for the first time last week and I had a great experience! Ben was very knowledgeable and I was comfortable talking to him and asking any questions. He helped me pick out the perfect item for what I was looking for and he considered my budget as well. Jenny checked me out and she was so friendly and a pleasure to talk to. I will definitely be back!

Jenny and CeCe are amazing!!! They were easy to talk to and had us laughing from time we entered to the time we left!! You will definitely be seeing us 2 drunk girls again

Jenny and Jessica were amazing. Couldnt be happier. Great job guys!!

Great one stop shop. Water pipe selection is dope, and the staff is beyond awesome. Jessica & Jenny are helpful and funny.

CeCe was incredibly friendly and has awesome customer service! He made us feel very comfortable and gave us great recommendations for first time here! CeCe is awesome and highly recommend this Jack and Jill store! Thanks CeCe!

My first time in & Jessica was very helpful and made it such a fun experience; will definitely be coming here again!

CC and Tasha are the best! Very helpful and professional. Highly recommended!

First time in shop, immediately greeted by a worker named Ben. He was so helpful and welcoming! Gave me a tour around the shop and really seemed to be very knowledgeable about all the products. I didn’t feel a tad uncomfortable and will not hesitate to come back. MEANT A LOT. THANK YOU

It hits you when you walk in the door that Jack & Jills has made our pleasure their business. Yes they have quality products offered in all price ranges in a very clean environment; but its also their top tier staff, who put you at ease, inform you of your choices or possibilities, and then explain how to use, to best purpose, your purchase.Everyones great on staff; however Ive been lucky to have Amy, whos extremely bright and personable, guide me through my pursuit of adventure. Each of her suggestions was spot on and much appreciated.Today I had another gratifying purchase, so Ive decided to rename Monday, Moanday.Thanks for everything,Sir Loin aka Josiah

CeCe made me feel so comfortable and has excellent customer service skills. He was a top shelf kiddo

Love the store very helpfull staff jessica is great shes the definition of service with a smile

Had such a wonderful experience here my first time. The staff is so helpful and comfortable to work with. Jenny was absolutely amazing and knowledgeable with all the questions I had without making me feel pressured whatsoever and even suggesting alternatives. Thank you so much Ill definitely be back!

Jessica is awesome super funny super smart love having her help us if i had the choice id make her manager

Thank you Jessica you were helpful and curious with what i needed.first time ill be back!

Amy was absolutely amazing. Knowledgable and very helpful. Ill be returning because of her.

Received help by such an attentive young man! He really went out of his way to explain every option and was very helpful in making sure I found exactly what I was looking for. Such positivity and comfort will keep bringing me back into the store! If you go to this location, go with the young man (dont remember name) he is the most attentive associate I’ve met.

Ben and a girl at the front (wish I got your name!) were extremely helpful and welcoming! They have great suggestions and information and were very knowledgeable about their products.

Jessica was awesome super knowledgeable and helpful!!! Thank you so much awesome employee

Jenny cece and Tasha were really helpful and nice,especially jenny

I’ve spent a crazy buck or two there with the help of Jenny. But the whole staff Jessica, Tasha, and Amy are all so nice and knowledgable . Honestly this store is probably the reason I’m pregnant with my third child. Can I get a discount....or child support? Lol

Love love love this place. Tasha, Jenny, and Amy are all so wonderful, Im pleased with my purchase and my experience in this store!

Wonderful selection and Knoledgeable staff! Best adult store in Southwest Florida. I was shocked by the quality of service as well as Ben Lee’s knowledge on every product. Thank you!

Love love this store! Went in and was immediately greeted by Jessica who helped me pick out a toy ! You have a amazing person working for you and she is very welcoming and knowledgeable!

EVERYONE at this store in Naples is incredible! They are all so helpful and extremely open minded. Amazing store, love it!

Jenny was super nice and knowledgeable about the product I purchased. She basically made it a done deal

Tasha and Erica were soooooo helpful! they’re awesome and hilarious and answered every question that we had. totally recommend

Ben and Jenny were always available to answer any questions. Very helpful and knowledgeable

Best adult store in Naples. I went with my mom looking for a dildo and we ended up buying more than that. I got helped by Jose, he was very helpful and knowledgeable about all the products. I received a really good customer service from him. Stefanie and Dominique were helpful as well. The store in general was very organized and had a wide verity of products. Best team ever. Definitely going back for more shopping.

This establishment is a one-stop-shop for a good time! Beyond the breadth of product lines, you are privileged to be waited upon by the most easy-going, fun and KNOWLEDGEABLE staff. These three ingredients are an absolute essential asset to be employed in an adult superstore, such as Jack and Jill.But every once in a while I get a chance to try something new. Something that if it hadn’t been recommended by another person, I more likely than not would not have tried the product nor even known of it’s existence. Tonight I was rescued from my domain of ignorance by an attendant, called Sammy, who turned me onto the new silicone pipe. Just...Just don’t even question me. Go to Jack and Jill’s and ask for Sammy. She helped satisfy twice today and turned, what I thought was going to be a face blushing experience, into a really fun transaction. I will most definitely be back. And if you ever read this Sammy- for real, THANK YOU! ;-)

Super nice place, Ben was so helpful and respectful. He took his time and answered every answer I had!

Staff made “us” feel very comfortable! We were looking for some outside of the box fun and we’ve had lots of fun exploring our limits!

Stephanie was super helpful and made me feel extremely comfortable in the store. The Womanizer worked perfectly and I loved it. She was exceptionally knowledgeable and she knew what she was talking about! I appreciate her patience and all the time she took with me. Awesome service and awesome product! ! Thank you!

I have never visited any place Better jack and Jill, here in the heart of Naples. Sammy whos the assistant manager is so genuine she knows her stuff very well, the way she acknowledged every customers as I was checking out the store. I strongly recommend this place to anyone new in Naples.

Stephanie was super friendly and a great help on Friday. I was having issues and she was more then willing to help find a solution to fix my problem. Thank you Stephanie for being so great and your customer service was excellent. All your employees should take a look tonsee how it should be done!! Thank you again.

Very nice costumer service!, i went back to return something and see if i could exchange it but they had the item out of stock.And as a cortesy they offered me a free item.I will definitely will be coming back for future purchases.

So much selection and Ben is SO HELPFUL!! I’ll be going there from now on for all my needs

Plenty to look at Jenny help us make the right choices, great service, cleam store

Gary is fantastic- took the time to give me a tour of the new store and products. I cannot wait to come back !

Jenny was a good sales person, she helped me and my boyfriend pick out exactly what we wanted !! Thankyou very much and I really recommend Jenny on main register ️

I love this store!! Jenny is a sweetheart and extremely helpful!

This store is great! My girl was nervous about going to an adult store but the girl at the counter made my girlfriend feel comfortable which was really cool! By far the best adult store in Naples. Also biggest store Ive ever seen. Next time my girl is bringing her friends in also hahaha.

Jessica is the best!