Took my son here with my parents and my husband and brother. This location was decently clean. The staff was generally helpful and nice. The bathrooms arent very well kept. They did get our order wrong. All in all, I rate this place very decent for prices being reasonable for games and food. The food is actually amazing.

I take my reviews very seriously. I have tasted wings and pizza in cheap buffets that have tasted better than the pizza and wings i recieved today from this place.

Decent place for a kids party. Can rent a row of chairs that sits about 20-30 people, but they have about 5 or 6 in a line so if multiple parties are happening at the same time, it can get very busy. This location has a good variety of games. They have one game there that gave about 500 tickets in 10 minutes so the kids liked that.

Very fun!! After a long time of not going and finally got to bring my son

Love this location it was very clean inside&out. Good costumer service, all employees were kind and did a good job running this place! Salad bar was full and kept up& food was yummy. So most def going back!

Well,The food was 3 out of 10The service was 1 out of 10So I went for a Birthday party,The sound/ music from the Birthday party section was so loud, we nearly had to yell at each other just to have a conversation,We asked if the staff could turn it down just a little bit,They said they couldnt, and we were welcome to go somewhere else if we didnt like it.WOW !I COULDNT BELIEVE HE SAID THAT.So heres your review,If we ever set foot in another chuck e cheeses,It wont be the moreno Valley location, if ever.SO THE SAYING MUST BE TRUE,GOOD EMPLOYEES ARE HARD TO FIND.

It was closed after being advertised as open. Just left.

This is a great place to let the kids release energy specially on rainy days. They have lots of activities for them to do and what kid doesnt love pizza. One thing I think that should be mentioned most places we go to like this the staff is kind of nonchalant but the staff here at the Murietta chucky cheese is great.

Had a unreserved party on a sunday,not to crowded. They were out of a few drinks at the fountain. Most of the employees were helpful. The person playing chuck e was just sad,barely had any dancing moves,no personality at all. But all the games were working and that was nice,if the games ran out of tickets they immediately corrected the problem. Pizza was very good and hot. So overall the visit was good not great but food.

For a $1 you got a small drink should of went to McDonalds for the drink you can get a large for that price. The pizza and cheese bread was good.

My Son like this place.chucke made lots of good memories

The place to go and play games with your children under 7 is great. When I go, we dont eat there, just play the games. So not sure about the food, but a good place to take your kids and distract them for a bit.

Geat on time management

Kids love the games. We just watch them enjoy while sipping a beer...

Great service from management and cast members. This specific location has a huge game room, great live show, great food and the awesome ticket per token ratio so your kids can definitely win some big prizes at the merchandise section.

I remember Chuck E. Cheese pizza being gross even as a kid but after going last night for my Nieces birthday party I have to admit the pizza was actually really good, Better than most deliveries.

Pretty good place. Been here several times for family stuff. Haven’t had a problem.

Wasnt too bad. Place waa pretty clean. Like the new play cards where u can buy minutes verses tokens. That was pretty cool. Make sure you look online to grab a coupon before you go to save yourself some bucks

My kids just have a blast if they can go everyday they definitely would

Fun for the kids but it gets pretty crowded on Saturdays of course. A lot of the tickets get stuck in the games but if you tell a worker they are good about helping.

Its a fun place to have kids birthday parties. They will have a really amazing time if you have at least $40

Okay so there are the usual things you ignore for your childrens sake. Terrible food, not that pizza is terrible food, just that their pizza is and the staff is always fairly busy.Grouped up four birthday parties in one, my two year old daughter was pretty much just overran and terrified.Really dislike this Chuck E Cheese and if the others become like it well not be back!

We had a birthday party for our 8 year old. The party hostess was so wonderful and so helpful. She really made the day special. I wish I remembered her name. Thank you for making the day special.

This one was really clean and there food was good. No lines at all. There prices are good to. I really like the buy the time and play as much and what ever you want tottaly worth it. Did i mention they have beer =)

Horrible Service, I call and no one answers the phone, spoke to the manager Martin on duty and he couldn’t be anymore careless. Absolutely the worst Chuck e Cheese I’ve ever been to, no wonder Johns Incredible’s business is booming, Chuck e Cheese doesn’t even seem to be trying to put up a challenge against them. Oh and I ran into a guy trying to make a delivery in the back, and he said he has to walk to the front of the place to tell them to open the back because their Buzzer is broken and had been for about a year, and he doesn’t bother knocking or calling because they never answer anyways... Wow!

For a chuck e cheese, this place is pretty great. Some of the games were covered in pizza grease, but that can be expected as it is a pizzeria and arcade marketed towards children. I come here for parties for my cousins at its always a very fun experience. Staff was very diligent in their work.

Terrible the manager was useless he couldnt fix a simple mistake, said we should of have dealt it with the Employee. Terrible customer service, same goes with some of the employees that stand behind the counter. They just want you to hurry up. They dont know how to promote their specials to customers. Also the pizza I got was super thin, crunchy and burnt. This place needs new management,one that makes his/hers customers a priority. With out customers they wouldnt have a job.

We love the new token system, card instead of coins.

Most of the staff was great, friendly, and funny. The manager seemed to have a very tight leash and had kind of a bad attitude with his employees in front of customers is the only reason for 4 stars. Other than that, clean place and pizza was delicious.

Great family place. I travel from corona to this location.

Glad to have seen a person wiping down games and equipment... And it was a nice time with minimal crowds...

My daughter had lots of fun

A rude male customer was given the cashier gentleman a hard time as I was waiting in line to getting in, and as I was exiting out a rude lady customer was giving another gentleman I hard time both men handle the rude customers with a humble heart from what I saw my family had a great time and the pizza was hot and the salad bar was well kept. Restrooms were clean as I walked around the place from what I observed.

This place is so trash now. The customer service has always been bad I think because its in Moreno valley and good customer service is rare.. but the food is disgusting too now recently went and the salad bar looked old and gross like theyve just been recycling it all week I complained about something being rotten theyre response was they did a taste test and it tasted fine. Im sure they just put it in the back to serve another day. Theres a reason its so empty dont bring your family here and risk getting them sick

I havent been here in years and the pizza was so dry and practically ate just cheese bread with pepperoni. The lady was helpful she tried to get me a better pizza but whomever was making the pizza didnt follow instructions cuz my pizza was still dry.

Horrible place. Unsanitary. The floor was sticky. The mens urinal overflowed and the surrounding carpet was wet. Place needs to be cleaned.Sorry unable to access your link. The day I went and made these observations was on July 13, 2019. So whomever was in charge and working is who you need to address the aforementioned issues with.

I visited this place on a Tuesday night. We enjoyed our time there and I really like the fact that one can pause the game play card. For example, if you want to eat or go to the bathroom simply take the card to the machine, select paus card and thats it. To resume playing simply start playing. The prices for food and games are very affordable. The customer service is also good. Thank you ChuckECheese.

Its a fun place for the kids for sure. Food and pizza has gotten a bit better than in the past. Literally, in the past, like 3 years ago the pizza was so bad that I did not even consider it eatable. But now its alright. They also let you buy game cards by time which gives you unlimited plays for any game till the time is up. Pretty nice. For a family of 4 it costs around $80 for two Pizzas and an hour of games so yes, 2 hours including eating and playing is not too bad for that money.

Good family fun. Clean environment and safe.

Fun fun! My granddaughter loved the games and everything was operational. Pizza was great!

My six year old loved it pizza was better then expected

Not the same ole CEC from the 90s. Games are a lot better and the new card instead of coin set up is convenient. Overall its a nice place when it isnt completely packed with Bday parties.

Toddler Time is the best! Arrive soon as the place opens and enjoy a $7.99 buffet (not a big selection), spend time with your kiddos with out a large group of kids, parties, and craziness!

Very clean and nice. Go early

People should know that, this place is unprofessional. Waited 1 hour for a large pizza and 2 orders of wings, which came out cold. Management said quote, wings are too expensive to just throw out I needed to feed my 8 year old and 4 year old children. Did not give any kind of sympathy, very unprofessional! Wings cost $12.99(one order), refunded me $11.99, did not give me tax, said tax was not included for some reason. Only refuded me one order of wings and took away both order of wings. Maybe they were under staffed, if so, they need to address it. Was not happy at all. Doesnt not stand up to their standards of being such a Fresh place. If there was a no star,Ill give it that.

The sun was coming in through the windows. I asked if they could lower the shade and they said the manager doesnt allow it. Bad customer service and the machines are always breaking down. I never come to this one I only went because we were close by. Just reminded me to choose another place next time. Not coming back. Also I had to sit in the sun because alot of the tables were disgusting.

It was ok. The pizza made us all sick that night. The chucke was very sad looking. It was very clean though. And they made sure to shut off the rides and games off precisely at 9 like no one was there.

Man what can i say .....the best for the fam bam

Took my God kids and they had a blast!

The one pizza we ordered took almost an hour and a half. Tasted slightly better than Little Cesars but wasnt worth the wait. Game prices were good though, but best to go when its not too busy. They have a decent variety of games. Probably the worst CEC Ive been too but my kids loved it.

Clean fun and enjoyable place.. Seems to be updated and I liked it. My granddaughters loved it there.

Been here several different times, your experience can be hit or miss. Keep an eye on your kids because the parents with the baddest kids WILL NOT keep an eye on theirs.

Employees very helpful and friendly. My grandson lost his placard. And they replaced it with a extra 10 mins. Salad bar was fresh and delicious. It was clean. Didnt have cups advertised. Had plain ones. Unicorn churros were yummy.Had to return pizza because it was half covered. Then it was good.

Love the pizza. They keep everything very clean. Nice for the kids.

One of my pizzas were different shapes one was longer one was shorter so I don’t know if they actually reuse the pizza but it’s really fun for the kids and great child hood

This place is still very fun for little ones, its renovated and a great place for the family parties

Horrible customer service! Employees are rude and unapproachable. Most of the games are broken and the ticket machine eats your tickets. I couldnt even get enough tickets counted so my son could get a prize. Had to count out just enough and ask if we could plz just trade them in. No, it was not busy. There were no more than 5 customers, but apparently the manager didnt know what she was doing and the tech was busy in the back. Oh yeah and they also dont check hand stamps when leaving.

My family had a blast my niece enjoyed it very much

What a horrible experience! I wish I didnt even have to give 1 star. Me, my son & daughter sat down and had a few slices of our pizza, salad bar & drinks, well we left our unfinished stuff on the table to go play and when we get back its all gone. One of the workers cleared our table so the rest of our pizza, drinks & salad were gone. Well I didnt pay $60 for 3 slices of pizza, 2 small half drinkin sodas and part of a salad just for it to be thrown away. So I go let the manager know & about this time my 2yr old is having a melt down so I just wanted to leave. Anyway I asked the manager for a partial refund because we did eat some of it but she acted as if I was speaking Chinese to her when I asked for partial refund. Anyway she was arguing with me about it and as my 2yr old kept throwing her fit and manager acting like a complete idiot I was over it so I told her nevermind I dont have time while u scratch your head not knowing what to do, so I just left. She didnt even apologize or offer credit for when I come back next time. It was complete bullshit the amount of $$ I payed just to be treated like shit. I wish I had gotten the mangers name but she was a blk lady with a nasty Mole on her face. These managers need better training, she was sooo rude!!

Fabulous! The only place where you can take kids to eat and play games comfortably and not have to stress over where they are because you can see them from where youre sitting!

Love chuck e cheeses! My daughter loves this place so much . It is close to our home and I love their weekday deals and the play card option vs. Using all the tokens. This is a really great spot for birthday parties and just a couple hours of inexpensive fun with the kids! They stamp your hand to make sure your child only leaves with you which is really convenient and they actually check each hand as you leave! Lots of fun games and little rides and also a tunnel w slide .

Great for kids. Pull up coupons on your phone!!! I was so exhasted so I like that they put the numbers on your hands so your children cant leave without you. The pizza was good. Got the stuffed crust for both pizzas. Ok so the coupon is $39.00 for 2 medium pizzas and 4 dinks with some play time or points. Then I use another coupon for 100 points and its $20.00. Also if you upgrade your drink or just purchase a kids cup, you can take it back on every visit. Doesnt matter if its 3yrs old!! Sometimes you get the coupon for tge sakd bar .

Smallest chuck cheese ever. Even tho the girls that work there are really cute.

Great service. Pleasant atmosphere on a Monday evening, not to crowded at all.

The food is great and the staff is always so nice

Well for being a place for children to run and place I guess its great. Food is just really mediocre. The staff is overworked in my opinion. They run around trying to make everyone happy, it just seems like they could hire a few more people on their busy days like today. I was a little confused today we were at a birthday party from 3-5 but we had to move the party at 4:20 to a different table. The tables were paid for from, 3-5We were told there was another part coming at 5. But when were left at five there wasnt another party there and the table hadnt been decorated yet either. It just seemed rushed and un necessary.

Used to love this location. Supposedly either mine or my wifes card was used twice to purchase beer. One of us was left without our drink. Basically they allowed our information to be used to purchase someone else a beer. Who knows could have been a minor. We talked to the manager.she was very rude about it.

I took my family here for lunch today. Spent quite a bit of money on food and games but we also ordered bone in Buffalo wings which weve had here before. However this time the wings were cold right out of the kitchen, we decided to power through the coldness because we were craving wings. Unfortunately, the wings turned out to also be pure fat. They tasted like cold Buffalo flavored blubber. This was very disappointing so we threw out the entire order, which when you look at how much we spent is a shame.

Super clean and friendly staff...

A very nice location. Really appreciate how there was only 1 game that didnt work and the staff made sure all the games had tickets and right away attended the ones that didnt. Best Chuck E cheese Ive been to so far.

I aways have a fun time with my daughter and family good food a lot of great games and music with Chucky

They have coupons online . That you can use same day .You get way more play time.

Pizza was good my little brothers bday was fun for hin

We celebrated our baby girls 4th Birthday party the kids had a blast my Hostess (forget her name) was sweet & trying to be good at her Job. In that area for we went 45 without the drinks that come with the party package the kids were so excited playing games and running around Im greeting our guest didnt even realize until I got thirsty. I rated 5 stars because they did make up for it chuckee gave my baby girl and extend Birthday song ️ and even the manager made us feel special things happen as long as you can recover and redeem Birthday girls happy then Mamas happy!!! Thank you Chuckee cheeses Mo Val

I will never have a party here again. Hostess never around, orders took forever, we paid for two hours rushed out are tables at 4:15. Are party started at three. She move are gifts cake to anothet table. Thumbs down. So disappointed. Never again.

Pizza its delicious and the sample platter its great too

The Male Manager gave me a Horrible experience after I spent over $100. I have been a fan of the whole Chuck E. Cheese experience for over 30 years. This location in Moreno valley on Sunnymead Blvd, Me, my family, and friends will not be going back!!

Really nice and patience workers everything pretty neat only thing is the on the food on busy days but it happens... Other than that my kids and myself enjoyed our wonderful day at this place.

This place was super dirty and I ask to please have someone to help me clean the table and they said yes, but not when so we were waiting for like 30 minutes waiting I wish I can upload a picture so you can have an idea of what Im saying

While the place was clean and staff was friendly, the lunch buffet was a huge disappointment. The salad looked and tasted like it was a week old, and the pizza had a paper thin crust with very few toppings. LOTS of room for improvement there. Probably will NOT be returning. Will go to Johns Incredible next time around.

Basic place, doesnt have much, not very clean but.. Okay.. I guess.

Very Nasty, Most of games are broke down, and smells bad.

Good place for kids.

When we first got there the 1st hour experience was horrible. Customer service was bad! Last hour there after several people complaining staff turned it around.

The customer service was very poor the machines doesnt work I lost several hundred tickets without a refund I sure wish there was another place other than that Chuck-E-Cheese

My son love this place. It’s my favorite place too.

Been here twice. My first experience here was disappointing, I brought my children here for the lunch buffet but they stopped putting food out at 1:30pm despite the buffet not ending until 2:00pm, so getting there around 1:15pm didnt work out too well for us, as by our second trip to the buffet, pickings were slim, and to top it off, the salad portion of the buffet has nothing for toppings and the dressings arent labeled, so I put Ranch all over the salad instead of Ceasar.Those are my more minor gripes, my second experience was my sons birthday party. They demanded I give them a 10 star review on their customer feedback form before they would start the party, they didnt fix the diet Pepsi machine that drips water all over you from the front of the machine, which is probably a health and sanitary issue as well, when I won the jackpot on a machine with my son, it didnt pay out, so I went to get an employee and my son kept playing, since the last play wasnt a jackpot (only 70 tickets), they wouldnt do anything. They kept trying to push additional food purchases for the party despite me telling them on the phone before hand and multiple times during the party that I wasnt going to purchase anything besides the party and cake. My mom also felt that her grandson was ripped off because they grouped all the parties together for the birthday song instead of giving each party individual attention, but perhaps thats just the way that works. But then, after my son earned over 3500 tickets and redeeming about 3000 of them on prizes, multiple employees wouldnt allow us to save the last 500 for another trip and said we HAVE to spend them now, or lose them.My next party will definitely be at Johns Incredible Pizza instead, or Ill take the time to drive to the next closest Chuck E. Cheese, but I dont look forward to visiting this one again.

Fun, great family time, and the wait time was not long to order food and find seating. Pizza was very good!!

I brought my 3 children 1yo 2yo and 4yo to play i ordered 2 buffets management asks if my kids would eat i said no i fed them already they dont like pizza that much and the manager said in a harsh tone if they take 1 bite out of your pizza or breadstick or anything from the buffet I will have to charge you like if that was my intention. I make 70k a year i dont have to do any of that I can afford to pay for their buffet but im not gonna pay for one if they do not want pizza I bring them to play and take them to eat something healthy afterwards. My 2 yo was supposed to be free buffet but he did not want anything either. At the end we were trying to cash the tickets took a couple of minutes for someone to attend us and when she was getting the prizes for us the manager pulled her away didnt say anything to us she tried to get someone else to help and manager said no it will be a second only 1 question well it took another 5 minutes when she came back smiling and laughing left to attend the cash register and left us waiting over 5 minutes again until another employee recognized what happened and offered to help us out it took less than a minute to get our prizes while we waited about 15 minutes for them. Manager needs to improve customer service skills. I used to come here 3-5 times a week now i dont know if i ever want to come back. Too bad my kids really like coming here. 2 stars because the food was good and its clean only needs customer service improvement.

I always go in hesitantly to these places because theyre made to cater to kids. Theres usually more focus on the games and entertainment than anything. I was pleasantly surprised at how good the food was. Great place for kids and parents alike.

Impromptu birthday party. Kids had a great time

Love that the kids can play unlimited games with the play card. We had so much fun.

Terrible food but good times with family

Terrible customer service. I would not reccomend throwing a party here. When we arrived, the birthday tables werent completely set up. The party was suppose to start at 6pm, but the kids didnt receive their play cards until 6:30. The food came out late, and when they finally bought it out, it was the wrong order. I asked to talk to a manager, but he wasnt helpful at all. And they didnt accommodate us for anything. After paying almost $400, I would expect better service. I will never return to this place.

Great place to take the kids. If the menu is to expensive, I suggest splitting the bill or eating before you arrive. There is no cost to enter and use the arcade. When entering there are security measures to ensure only the parents leave with their child, which is nice. The food was ok, about what youd expect from a place for kids. Overall Id go again and recommend to a friend.

Went for salad bar and it opens at 100 and they werent ready till almost two. Pizza got cold and service was horrible. Two thumbs down

I had fun. I just didnt like how they increased the prices. For the low income families we want to be able to enjoy our selves there but also not hurt our wallets.

We went for a party and it was nice

The games are fun.

Good service, I would go on their website and grab a coupon code. They have good deals.