Its a fun place to shop if you like arts & crafts and decorate your place for the holidays or for anytime. They have a great selection s of picture frames too

Always pleasant spending time at Michaels. Lots of crafting supplies organized well to spark whole fams imagination.

Fun place to shop for hobby supplies. They have tons of fun stuff of all colors and shapes for beginners, intermediates, and pros....including lots of holiday decor etc. Good store to get new ideas for new crafts. Kind of expensive, but inspiring. Spent a long time there. Highly recommended.

I love Michaels but this is probably going to be my favorite branch now in Monrovia (even if its quite a hike from Pasadena. All the associates are polite and helpful, most especially Jackie when she really went out of her way and offered to assist me in finding the ribbon that I was looking for.

This is where i get all my paint .Paracord. For the work i do they come in handy.All my paint comes from Michaels in Monrovia.

Found everything I was looking for, great selection of items,good discounts and service was very helpful.

Super friendly staff at this location. The store is wheelchair accessible and has pick-up parking spots right out front for those who want their order-ahead items delivered to them at their vehicles. They have a great selection and are super helpful when items are out of stock and will help you locate it at another store. I love that despite covid, the staff is still so eager to help and chat about projects. This place has been a haven in the chaos!

I found a large yarn skein with no label and there was not another one with a label because it is discontinued. When it comes to yarn that has been discontinued and has no label it’s a hassle. I had a picture of the same yarn to identify it with the UPC code and because the yarn upc scanned for .99c the employee could not believe it was the actual price and called her Manager, Patrick. With Patrick the same thing he couldn’t believe it either, therefore, he would not honor my proof because him and other people could lose their job. He says he would go to his office and find the number. I told him I am telling you the truth. This yarn color is no longer on the app it is discontinued and you will not find it. Whatever happened to “the customer is always right?”. I feel he gave me a hard time. I happened to have a receipt from a week ago for the same yarn in my car. I went to go get it and only THEN I was able to purchase the .99c yarn. What an ordeal I tried to help them by providing a picture of the label with the same yarn color and they didn’t believe me. So dissapointed. What will corporate do?

Friendly staff, pretty clean, they were pretty low on yarn materials for blanket crocheting but its understandable; EVERYONE is crafting right now.

I visited the frame area looking to frame a picture. I was meet with a very unenthusiastic employee. It was like pulling teeth to recieve any support with ideas on what would look nice or when the individual made suggestions it was as if they couldnt be bothered to personally show me what they meant. Needless to say I took my business else where. What a shame for this company at a time when every sale counts.

Pretty good food at inexpensive prices. Drive through during Covid-19. Handicap parking available.

I had a bad experience at this Michaels. I wanted to buy infusible ink markers which I know how expensive they are, but I saw them on sale. When I pulled them off the peg where they were it was $39.99. When the cashier Hallie had finished ringing them up, I asked how much they were. She then told me they rang up for $49.99. I told her that the peg we pulled them off it said $39.99. At this moment she asked us if she wanted for her to check. I said yeah because it was a $10 difference. She asked us to wait to the side, while she finished assisting other clients. Not a problem, during this time my spouse went to go check and he took a picture of the peg with other products nearby. We got back in line and showed Haille. She saw the picture, she stated she had to go verify this. She went and confirmed that is where they were ALL located on a peg that said $39.99. She then proceeded to try and ask someone if they can do a return and process it as $39.99. At this moment a guy, I didn’t catch his name, he is tall blondish/brown hair, had like a man bun. He asked the cashier Haille what was going on, she explained what happened, also explained she went to go check. He then proceeded to question if they were really on the wrong peg. He went to go verify himself. He then came back and sort of whispered to Haille that the markers where on the wrong peg. She still didn’t have confirmation to issue them as a return and give the products to us at the price. This very same guy went back and was asking the Haille for the skew of the markers. At this moment I let her know if she can just return them, it would make it easier for everyone. She then got confirmation to issue us the markers at the price. I proceeded with the return. I felt this situation was handled very badly. They’re MARKERS. I used to work at Target and I used to do advertisement and price change in general. I know that when a customer finds a product on a wrong peg we honor that price. We didn’t have 2 three people checking the price. A customer photo/ one person checking was enough. I’m not sure if they doubted us due to race, as this is a predominantly white area or whatever it was. It just didn’t feel like management trusted us and doubted the idea that their product was placed on the wrong priced peg. I normally travel far to come to this Michaels as it is always stocked, I know I won’t recommend this store anymore or be coming here.

Though they were going out of business due to the big yellow signs with a big black riding saying clearance 50 to 60% off turns out it was only on some items and they do that every certain time of the year so youre not going out of business. Amazing place to buy every type of Sharpie marker and many others.

Great store. Not too busy in the middle of the day during the week.

I love Michaels but this visit was a little disappointing. The store seem empty Or maybe they need to restock

Love the Michaels here. Workers dont bother you every few minutes about needing assistance. The store is clean and items are 99 percent in tact. When Im not expecting it, there are discounts on most items I buy. Customer atmosphere is also nice. Its great!!!

Very Organized and Clean, using excellent protocol. I was impressed that the cashier cleaned the credit/debit and surface around the checkout each transaction. I also commended her. Thank You. I was very impressed.

Associate(s) at the picture framing department are so helpful & friendly

Clean orderly a great selection. Customer service professional

The cashiers are so rude. One of them completely ignored me purposely and her tone was so rude. Another person there said Jesus Christ when I told them my name. Maybe they need cultural sensitivity training. Really just the rudest the past few visits. Overpriced anyway so I prefer to go downtown where I can spend 1/3 of the price for rudeness.

This place has almost everything youll need for your craft hobbies, but their prices are a bit on the higher side compared to other craft supply stores. But it is convenient to have everything you need under one roof.

Super helpful staff ! I think her name was Lena? Helped me find what I was looking for right away! :)

Great selection and excellent customer service.

They seem to have it all! So many materials for anyone to tap into the artist inside!

If you love crafts and decorating then you already know!

Very nice store.

Thank you for the exchange... Original sales person gave me the wrong Info and product to thank u manager for taking back and exchanging.

Monrovia store is huge! Wide aisles, great merchandise

Great place for arts and crafts. A bit pricey but worth it.

Easy to get into. Curbside service is friendly and efficient.

This store carries anything you can this of when it comes to projects, crafts or plan old hobbies. But some stuff is just way pricey compared to othe stores or online.

I can usually find everything I need for craft here. Very clean .

Friendly and helpful staff.

We called to check if they carry orchid paper flower. It didnt take them too long to check and they have it.Overall, satisfied with their customers service. Parking is available.

So many things to see alot of hobbies stuff to do when your bored

Although short staffed, service is almost always great. Very organized and clean in comparison to other locations. Usually easy to obtain a required item. Love the grab bags :D

I bought a hot glue gun and it did not work!!!!! Very disappointing and frustrating

This is a hidden gem in Monrovia!The store is clean and well stocked with all the crafty things you need...and some you dont but buy anyway because its so cool and you might need it later.

It very safe to shop around in store

Helpful staff and lots of sales

They dont let people got in just buy on internet and pick up by the curb I dont like that shame on them

Great selection of everything artsy related, good parking

Not like it used to be. But, I didnt find what I wanted. I did find,however, something Ive been looking for forever. Made it worthwhile.

Great Selection, Staff is helpful and friendly. Stocked way better than the one in La Verne, I actually drive 10 extra minutes to go to this store.

Great sales, lots of merchandise. Helpful associates

Need better customer service...seems like no one wanted to help me out

I like Michaels...however it was EXTREMELY UNCOMFORTABLE due to POOR air-condtion. I felt as if I would pass out, a few others had hand held fans. I plan not to return to Michaels soon. It was a scary moment for me.

Awesome location. Amazing store. Super Duper customer associates!

Would be five stars if the bathroom was not horrific. But otherwise a friendly staff and good prices.

Im usually just browsing but this time I was looking for something specific and the staff was helpful

It was a good experience there was no lines I went in got what I needed I was out in no time the negative part is I noticed that there was no hand sanitizers to clean the shopping carts as you enter the store

My go to craft store. They usually have what I am looking for. Lots of coupons offered online, and discounts in store. Friendly cashiers that are knowledgeable in crafts.

Large store.. lots of items.. lots of parking.. clean and organized.. quick check out

Good craft store. I head out here when my nearby Michaels doesnt have what I need (its a much smaller store than the Monrovia location.) Theyre usually pretty well stocked, and lines move pretty quickly.

Great selection. Sign up for email coupons

This store is always very clean and well organized. The staff is very knowledgeable about their items and I have recieved alternative suggestions if they do not carry a specific item I am looking for.

Convenient and friendly staff

I love it. They always have what I need. Staff is helpful as well

With the new restrictions you have to stand in a line, but very while stocked.

Great deals and so many items always on sale. My go to place when I need arts and crafts supply. The employees are awesome and always have a great attitude.

They have everything a crafter could want and for the beginner how to books and some classes...enjoy!!

The Monrovia location used to be a great craft resource...but even the much smaller Pasadena store has more stock and better customer service!

Everything is very neat and organized. Plenty of parking. Courteous staff.

Had a really nice register named Angela very helpful an had a very positive attitude clean store

This store has everything and great staff, really enjoy shopping there.

Fun stuff but a bit pricey.

Never leave empty handed! Did I find everything I needed? Yes and then some

Friendly staff and I can never go into Michaels w /o buying stuff. They awesome home decor

It has so many varieties of decorating and floral arrangements. .

Busy craft store that has a lot of supplies. I still like Hobby Lobby better. But a nice busy store so others must like it.

Love the beads, lots of supplies, coupons and friendly staff!

The best craft store for any craft

It is great to have a crafts store in the area. They were very resilient despite the fact that other shops closed on the shopping center theyre located at. Nowadays there are other business opening nearby which hopefully will keep Michaels open. They have a great selection of arts and crafts products. They also run different deals every week.

Loveit

For having so much stuff they never seem to have what I need. Asked an employee and she was less than helpful but the cashier was very pleasant and accommodating.

The donuts here are INCREDIBLE!!! would recommend to anyone

Love it. Clean

I tried to run in to buy one thing, but there is so much fun stuff I ended up looking around for an hour

Great selection and prices

This place always has friendly people that are very helpful. Always found what I needed and then some. I get my crafting materials and candy making molds. The lines move fast so there is no waiting if hour in a rush.

It has everything you need. The sale prices are great. I needed my art prints framed. They do an excellent job. Easy parking.

Checker wasnt helpful to Sr customer.

Everyone was very nice and helpful but they dont have a big selection on paper (single sheets).

Going back to painting and made wise choice coming here. If my knee didnt hurt so much would have stayed another hour. Gets you creative juices flowing.

They need more experienced employees on the floor to guide you to find what youre looking for otherwise youll spend hours and theyre looking for it. Turns out they didnt even know what I was talking about.

1 register open long line

Went with the wife. A little more interesting than clothes shopping. Lots of craft supplies.

I Love it because I find a lot of things, even the ones Im not looking for

I love shopping at this location. Staff are friendly and helpful. 4 stars because price labels can be difficult to read especially on the lower shelves. Tip: If possible go when they open. It gets busy fairly quickly.

I dont know whats worse..having no staff on the sales floor or having the staff you do schedule be all on their phones!I used to work at Michaels for 6 years, as a customer service specialist. Never, have I seen so many bad employees and no sign of any manager!Ive complained to corporate because the lack of staff, and the cashier was basically yelling at the woman ahead of me. Very unprofessional! Joanns doesnt do that!

They have the best prices on everything crafts

The lady at the counter was nice enough to help me discount an item after I just purchased it because my girlfriend found a coupon after. Very nice of her to do that.

Michaels is a great store but they need to do a better job on restocking the aisles, the aisle where they have the heat transfer vinyl always looks pretty empty and it seems like most of the merchandise is in plastic containers all the way up on the upper shelve were the customers can not reach it.Do a better job restocking the aisles!

Michaels is the best art and craft I went in with my mom for my science fair project

The people who work there are helpful and friendly.

The staff is knowledgeable and friendly. The store is clean and pretty easy to navigate. There was even a large info pad showing which glue is best for what I need to do.

The staff is very helpful and friendly! They always help me find what I need.

I just really like this craft store

Is a little bit Spence,but some things are very quality.

I Luv Michaels