I went to this range for the first time during the week. It was not busy at all. The staff was very friendly and helpful. I received a military discount and I was surprised that their store was well stock and competitive prices. Their prices are reasonable. I will definitely come back again.
I bought a CZ P-07 from them a little over a year ago! I still love the gun and the best part was they had the best price on the gun of any place in Odessa/Midland by a large margin! Will do business with these folks again in the future!
The young man working the counter is one odd duck!!!!I pad went down halfway through the waver and he handed me a paper packet. I grabbed a pen to fill it out and he jumped all over me for “REACHING BEHIND THE COUNTER IS STRICTLY PROHIBITED”I was planing out utilizing the facility to shoot during lunch as I work 0.7 miles away.Nice facility spooky front desk help.
I had a good time at the range everybody very helpful and extremely friendly Me and my son love it here
As a beginner, felt very welcomed and the hands on experience was tremendous! The staff took their time and really focused on the safety aspect. Will give ALL my business to this establishment. Thank you!
Had some difficulties in a transfer process, but they helped with my situation as much as possible to get it fixed. Frustrated, but thankful for their assistance.
Staff is always friendly and courteous. Range is clean and tidy. My wife and I love taking our Thursdates here.
Had a great time shooting, staff was very nice and helpful, will be going back.
Usually a decent place, but I took my wife in to function check a new (to her) pistol, she was shooting and I was there to help her get oriented with it. They charged me $10 just for standing behind her in the range....I guess the almighty dollar is more important to them then ensuring safety. There are plenty of ranges in the area and they just lost a customer over $10
Very nice place with friendly staff. I brought a new handgun in to zero the sights in and forgot my tools. The staff let me borrow tools so I could continue. Thanks for a great time. Will be returning...
As long as you are shooting your own irons the place is par for the course. Renting however was a very, very poor experience, with the weapon misfiring and still being charged for the rental since you were able to fire the 10 free rounds that came with the rental, 20 dollars to fire 10 rounds is a terrible deal. I doubt I will ever go back. **edit** As the owner came on and replied, I will add in the details to the situation so that customers can make their own decisions. The rented firearm went through ten rounds plus a bit less than half of my purchased ammunition (40) for the rental (you buy their ammunition for rentals which is fair), before it began misfiring. Happened twice, and they decided to test fire, they verified it had an issue, and then began to take it apart. After perhaps 30 min, after they decided the problem was carbon built up on the carrier bolt, and an employee came in to offer to switch out to another rifle, as we were leaving in the next few minutes to get something to eat and it was nearing closing time, I declined. We finished up, I paid for everything including the rental, left the unfired ammunition with them as I have nothing chambered in it, and left my review to what I considered a very poor experience. I can very stringently say that I was not rude, as in point of fact the customer facing employees were themselves professional and polite, and I have zero doubt they were following store policy. The owner never spoke to me, though I suspect he was the gentleman that told the employee specific parts on the rifle to check for the cause of the issue. In any case, my one star review still leaves you at the 4.7 mark, and you are free to ignore my poor experience as you will, though it sounds like I would not be welcome back regardless.
Nice clean range with super friendly and knowledgeable staff. We have a membership and go shoot several times a month. Their prices are very competitive and they have a great selection.
Extremely friendly... Really good feeling while I was there... Everyone had no problem answering my questions and or helping me.... Price is a but high but I definitely will return...
Most of the staff was friendly except for 1 young female. She was not “family friendly” at all. We came with friends to shoot, & in an effort to keep the kids out of the way we took turns sitting in the classroom. They were not being loud or unruly. She came in and informed us that to sit in there we would need to rent the classroom for $60. Seriously? There was no one else there. We paid for 4 lanes and 10 people.My family & I will not be back to the “Family” armory.
This Range has great personnel that provide helpful and knowledgeable input. The other day i went tot test fire my AR pistol and had an issue . They immediately helped to narrow down the issue and allowed me to fix at minimum cost. Thanks again.
Won’t be shooting or purchasing anything here ever again. Background check was delayed on Black Friday and when going to pick up the firearm the price wasn’t honored. Nowhere on the Black Friday ads or in the store did it say “only applies if taken home that day”, the staff didn’t say anything either when the delayed response came back immediately.I am someone that will alway try to support local business and have really enjoyed doing so in the past in many other places I’ve lived, but I can’t support places and people that are dishonorable and won’t support any type of customer service.
This place is really nice and safely managed. Everyone working here is really polite. I go mainly for the shooting range. If you dont have a gun to fire or just want to try something new, they have guns that you can rent from them to shoot at their range.
Excellent staff and facility! The staff is very helpful, encouraging, educated, passionate, and friendly. Visited this past weekend for my boyfriends birthday, and being first time shooters we were not the least bit disappointed. The owners and their staff made us feel very welcomed (unlike another range in the area) and they were knowledgeable. The instructor was very patient and encouraging coaching us through the process of shooting, and never was overbearing or negative. The facility itself is very clean, they provide a safe environment (with many safety measures), and it was great to be able to view your shots with the target retrieval equipment. Prices are reasonable as well. I definitely do not have any complaints. Although we are from Seminole we will definitely be back! Family Armory and Indoor Range has bought our business!
If you cant shoot outside then bring it inside and enjoy good people with knowledge. Its fun and safe
Very professional friendly staff lots of options fair prices very good time very safety conscious
Very helpful and friendly. Also very knowledgeable and up to date on all their information. Have a great time everytime I go and not bad prices on equipment or activities
Knowledgeable and friendly. Decent prices . Been to a couple shops in Odessa/Midland and sometimes (not always) you just dont feel welcome. More so in Odessa but these guys and gals are great. Ill keep getting my rifles and accessories from them.
Great place! staff is very helpful and knowledgeable this was my first time at an indoor range. I had a great time lots of different guns to choose from rent or purchase. I will be back for more fun....
First indoor range experience. Well organized shop and helpful staff. Range was clean, no excessive build up of brass. I dont have any other indoor ranges experience to compare pricing with. They have a one gun per bag policy, so youll be making a couple trips to your car if you plan on shooting a variety of firearms. They have the option to purchase targets and ammo as you use the range, which is very convenient and accommodating.
One of my favorite places to shoot because lanes are clean and work as they should. Staff does a great job of providing table space and checking on things in the lanes.
I went there last week to buy parts for an AR build. Nice place, friendly staff, looked like a pretty nice range. Ive read reviews about the price being to high for range time. I am from Arizona and most indoor ranges there charge $15.00 per hour. $27.00 to shoot all day is really a deal to me. Will go back to shoot some time for sure.
Today was my first time coming in and I have to say the experience was phenomenal from start to finish. I was out and about looking at guns all day and I had just left one place that was entirely rude and unprofessional towards me before coming here. When I came in I was not only greeted, but asked if I was looking for anything in particular. I am really bad with names, but fortunately its on my receipt as Carson C. He was absolutely amazing to work with, cheerful, knowledgeable, and he showed me and my husband several hand guns, one we wanted to see and ones he thought we would like as well, all while doing my paperwork for the gun I purchased and informing me of the social media pages yall have! I actually felt like I was chatting with a long time friend the entire time and not waiting in queue with a associate that didnt want to deal with me. I am beyond thrilled with my purchase and because of Carsons positive attitude and enthusiasm I will definitely be back for my next gun purchase as well as recommending Family Armory to all my friends and family. Thanks! Ill see yall soon!
Fantastic staff that have always been courteous and helpful! On separate occasions I have taken three family members who dont shoot often, and the staff members bent over backwards to make us feel welcome and comfortable with the facility. I could not be more pleased. Keep up the good work!
Every time I have gone Im always greeted by the staff. They help you out with suggesting new guns to try if your looking for something new. They have no problem helping you out at all!
For me hand gun concealment target practices its a good place to go or to buy what you need
Informative employees that are unpretentious. They are willing to let you handle all the guns you want even after you make it clear that youre not looking to buy. The indoor range is first class which matches the customer service up front. Also Ive found that if their prices dont match online gun sales (including shipping and transfer fee), they beat them.
Been going here for about a year now! Great people that work there and dont have an RSO breathing down your neck about every little thing
This is like the place to go to, even when youre german like I am. Staff was really helpful and patience with us explaining everything. We really had a blast and stayed way longer as planned, but worth every minute of it! Thanks again yall!
Very nice range. Decent prices. Very friendly and helpful staff. And a good selection of pistols. I didnt see a lot of variety in the rifle section though. But they have all the popular ars and a couple of aks. Will definitely be back soon
First range that doesnt allow to pick up brass that we paid for so we can reload and save a buck. Not a fan. Ill take a empty dirt pit any day. And take my sweet time police calling my own brass.
Pew pews & bang bangsGreat location; extremely professional and friendly staff
Helpful and friendly. Definitely care about safety which i appreciate. Enjoyed our time here.
Love this place. Everyone is so friendly and they really know their stuff. I would so recommend this shooting range to all my friends and family.
Great place to hang out if you enjoy your 2nd Amendment rights. The staff is very knowledgeable, professional and very friendly. This was my first time there, and I will be back.
I really enjoyed coming to this indoor gun range. Clean facilities. Professional staff. Weather dosent affect ones ability to practice with your handgun to stay proficient. Reasonable range fees.
Im giving 5 star price is better than most and its a good place to shoot my new pistol as I rented it first then purchased. Rental was well priced and staff was quite friendly and could tell what i was interesred in right away with handguns.
It sucks, my friends recomended the place, but I went in b.c. and tried to rent a gun, and they said, they dont rent them to walk ins, because there have been too many accidents, so, whats the point of renting your hand guns???
My husband and I enjoyed ourselves there and had some on hand training and great advise to better our Shooting! Nice, friendly staff there! You guys are awesome!!
This is a friendly professional and convenient place to shoot. Safety is there top priority and it shows. The prices are decent and Im looking forward to taking advantage of there Tue ladies night specials.
Very helpful, great prices and all around family oriented place to go
Well run indoor shooting range. The only place we go.
The indoor range is great, the staff is friendly and helpful and have tons of good knowledge on firearms. The shop floor is clean and well lit with tons of stock at good prices. My favorite range!
Great experience at this armory, my GF and I went to plink a few rounds...they wont let you shoot metal based ammo, but they sell ammo that is allowed and it is comparable to Academies ammo in price...so if you are thinking of grabbing ammo to take with you Id suggest you just buy it there if you are in doubt...maybe spend your money on targets instead...
Loved it! Staff is super friendly and helpful.
Absolutely the best place to purchase a gun!!!! The staff was so inviting and answered every question me and my husband had! We will definitely be back!!!!
Nice place great staff very helpful not like some other places and they have just about everything you could want
Friendly staff. Never been to a shooting range so unable to compare it to anything. Liked we had to watch a safety video before shooting.
Friendly knowledgeable staff, look foward to being a repeated customer
I came here quite a bit and really enjoyed it. Be warned you cant draw from a holster, so you will still have to find another range to actually practice. Which is unfortunate because everything else from the rentals, to the price of range time, to the people is great.
Not sure what to rate the place really. Gave it three stars because the place looks nice and the lady I talked to was nice, but for some reason they wont rent a firearm to you if you havent brought one. I wanted to shoot an FNX-45 because I was interested in buying one. The only firearm I own is back home, 600 miles away. Soooo...when I finally do get to spend some time with one, if I like it, I wont be buying there. Im sure there is a good reason for that rental policy. I would hope. I in turn, have a good reason for my buying policy.Update: I just left Tejas. They have the same policy due to gun range suicides. Nice of them to explain it to me. They also offered to rent me a rifle and then a pistol. I was actually thinking about trying a rifle out anyway, and that would have given me a good excuse. Would have been nice to see the same effort from Family Armory instead of just letting me walk out the door. In the end, Tejas didnt have an FNX-45 or an HK USP 45, so it would have been a waste of my time and money.Dropping from three to two stars for effort.
Membership rates are great! Nice staff and a great place to shoot when you don’t want to be out in the West Texas sun.
Really Really Liked the place, the girls were so helpful.. Great prices on ammo and other gear..
Great experience with great service and a great facility, only down side was the ammo price was pricey.
Absolutely best place around, staff made everything extremely simple and were very welcoming! Can’t wait to go back!
Love it. The hubby and I really enjoy our time there. Everyone is so pleasant and helpful.
Love love love this place! They are knowledgeable with thier stock and super nice!
Enjoyed my time .vary helpful
Great place friends knowledge helpeful, some are priced a little high but its cuz they sell really good guns and all.. will be going again and always recommend them to anyone who is interested in buying a firearm weather rifle, shotgun or pistol
Great gun store and rangePrices are just right
Customer service is great, and it wasnt too busy to get individual attention.
Super friendly staff, range prices are great.
Amazing staff and great experience will definitely be coming back more often! Probably the best experience I have had going to a gun range and have very great prices.
First time visiting. Staff was very friendly ad helpful. Great selection of rental firearms.
I would highly recommend this place to anyone one I like it a lot
I love it it was a fast first time video i had to watch i was in the range in no time
I love this place. The best prices, but they need more selection on rentable guns
Always a pleasant experience. Nice and helpful employees.
The most friendly and knowledgeable bunch of folks of any establishment I have seen in a long time
Been here twice their customer service is amazing and eager to help with anything from buying a gun to getting set up in the range.
Very friendly and ease to talk to about the guns they sell.always helpful and its always a hi as soon as you walk in.
Great place! The people are very helpful and they have good pricing.
Great place to go shooting...been a member for 2yrs, friendly staff and great location!
Family friendly environment with clean restrooms, helpful staff, and a place to shoot out of the elements. We sell and rent firearms and offer a classroom to promote firearm safety and education.
Bought a gun and ammo here recently. I asked if I could shoot for free since I had just spent over $900. They said no because they were just starting out and needed the money I guess? It was middle of the week during the middle of the day and only one other lane was occupied. So it was $27 for me on the lane and then they charged me another $10 to have a second person join me. Not very customer friendly...So you would give a discount if the gun were purchased at the same time?(This post was written on a friends accounts, therefore its not under the purchaser. But the response proves they are not customer service oriented as obviously someone was disappointed and they dont try to reconcile it.)
Knowledgeable and friendly staff. Always feel welcome and safe
Great place to blow off steam. Women friendly, very well ran.
Just bought my first gun there.. ordered it and got it within 3 days!! From their web site FYI!
Friendly staff, felt right at home. Ill definitely be back
Great range with a friendly staff. I know I will be back when I visit Odessa again.
Staff is better looking than the guns. Oh yeah!
Very knowledgeable employees helped me with an AR 15 issue and the problem was exactly what they said it could be.
A great place to practice . Doesnt get better than this ...
Great place to get in a little target practice. Very friendly staff
Great family place both staff and members.
We had an awesome time at this place.
Great place to shoot, with a friendly and helpful staff
Nice staff good service
Awsome range! Awsome people!
Had a great time, everyone was very friendly and helpful
Very nice facility, great staff, and I had a great experience there. I will go again and again.
Love them the best place you will go
Amazing range and great selection of firearms and other related merchandise
Great place to buy and shoot