Both of my children have attended FGTC at the under 5 age group classes. We have always been very happy with the instructors. Both my son and daughter loved attending and never had any complaints. The waiting room was recently redone and is much more comfortable. We often have to reschedule classes and the receptionist has always been incredibly accommodating. The owner, Abby is excellent. She is often at the front desk and always very friendly and interactive with the parents and children. I have heard stories about the difficulties at other gyms but never experienced any issues here. In addition, the staff has pretty much stayed the same the whole time we have attended- that’s a good sign!
Some coaches are not supportive, patient and encouraging . They need to remember that they are not just teaching gymnastics skills there. They are working with something far more important. They are helping shape how the child will see and feel about herself outside of the gym for years to come.
My son is 2 years old and attends the tiny tumbler class with Christina, and loves his teacher and this place. He at first was very afraid of the parallel bars and now actually enjoys doing the activity walk like a bear. I know that his confidence and coordination have improved tremendously. FYI, the place is always clean and tidy.
If I could give this place less than a star I would!WARNING* COACHES CALLING CHILDREN INAPPROPRIATE WORDS*my daughter was at gymnastics, and a coach ( not saying names) referred to my daughter as a female dog, my daughter who was 11 was in front of her face knew what that word meant and so did the people that were with her. She goes to practice in the middle of the day and at the end is being talk to by the owner of the gym(who is full of himself) and telling her she has to apologize to the coach mean while she was the one who called my daughter that...She came home crying for about 3 hours not stopping once, she couldn’t even talk. When she finally could she said do I have to go back, and I told her no. We took her to Tumblebees and she is so extremely happy there she’s learned so much more and loves it.WARNING* COACH TWLL MY DAUGHTER INAPPROPRIATE THINGS*one coach in specific told my daughter the reason he dumped his girl friend, cussed in front of her, and told her stories about his sex life(that weren’t age appropriate) and she would tell him to stop and he would continue and she couldn’t leave because she would get in trouble because she I didn’t ask permission, and he works with both recreational and team.. I don’t know about you but I don’t want a coach like that!But if u were to go there I would recommend Kristina, Mario, Tania, and Mayte they are all super nice!
This place is really amazing
Great place, Professional Trainers and very kind. I recommend 100%
Horrible customer service, i called looking to buy boys grips and at first they said they had them available but then asked if my boy was enrolled in their gym and when i said no they reply by saying then we wont sell you the grips... so went down the street to universal and purchased them and now thinking in joining their gym. Becareful with this gym, the professionalismprofessionalism by the front desk says a million.
Great place and they get to do a lot in 1 hr. Highly recommend!
Waiting area is overcrowded. Pretty sure thats a fire code violation the way its set up. Its hot. Went for intro class that we had signed up for last week. No one was at front desk when i walked in. After a couple of mins a young lady walked out. Attended another parent for a few mins. When she finished came over to help me... looked up my info and said my son wasnt signed in for the class but to wait for 430 when they would call the classes in. By 440 no classes were called by then the woman at front desk had disappeared so i had no way to ask where to send my kids, so i left. This place left a bad taste in my mouth. I wont be returning to sign up my kids here.
The worst customer service!! WATCH OUT, the new teachers for toddlers have no patience. Every single child cries ever since they got replacement instructors. They look like they absolutely hate their job. Im truly disgusted by the unproffesionalism portrayed in this place. 3 to 4 year old classes are not for 3 year Olds because they are too immature as the instructor told me. These classes are for 3.5 year olds to 4... like seriously who says that. When I asked for a refund, because clearly my child was not welcomed.. they simply said no. Theyd give me a credit. What will I do with a credit, where my child is not mature enough for any class. You guys are so petty.
I love it a great place