This was an amazing experience. Ive been on a few other boat tours around the bay, and this one is my favorite so far. It was very relaxing and low-key. The captain played music the entire time, rather than playing a site-seeing recording. If you prefer to hear information about the various places the boat travels, they provide audio cassettes for you to listen to. My boyfriend and I chose to just lay on the nets and enjoy the music/views. Although beware, you will probably get splashed a little if you lay on the nets. We did, but it was sort of fun!
Great looking boat and fun crew. Had a great time sailing on adventure cat recently and thought they deserve a two thumbs up. I like this one compared to the others out in sf because their boat also has a indoor portion if you want to get out of the cold
We had an amazing time on our speed boat ride, especially because the driver made it so exciting for us. We were able to connect our music and monitor it on our own. He named different islands we were passing and houses of celebrities. He also stopped the boat so that we can see the dolphins and to take pictures of my friends and me. Most important of all, We saw beautiful views while on the water. I definitely recommend using this boat rental.
Nice place priced normally
Great staff, they were very friendly and accommodating on our outing
Even though I didn’t rent a boat from them he shot me straight and told me that if i wanted to snorkel I would need to rent somewhere down in the keys. This is after i had payed him to rent a 20 foot boat. Money was refunded.
Decent price, good service
My go-to for boat rental in Miami. Great service, boats clean and in good repair, options at multiple sizes depending on how many I have on board. No way is ever own a boat with these guys a few blocks away.
Called a number of times. Left messages. Never a call back. Couple of times voice mail is full. Their message advises to book a boat online. That sounds like a great idea since I can never speak with anyone. (NOT.) Because this place is nearby to me, I went in person. Theres a business sign on the fence so they are located where their Google address says they are. Theres no body there. Place is a dump. Ask around and no one knows anything about them. But, you can go online to their website where it looks like theyll be glad to take your credit card. Nothing here adds up to a business that genuinely rents boats. If Im wrong about this place, Ill gladly take this post down. Someone will have to respond to it.
Liked their services. Recommended
We celebrated my moms 60th birthday on their 50 boat with all her grandkids. We did a sunset cruise and dinner around the bay for 3 hours. We were thrilled to have a great captain, Captain Alex, that was strict with the rules but at the same time kind and fun with the kids. And to make matters even better, the first mate was also a trained paramedic! This mommy was relaxed and enjoyed the cruise. The boat was gorgeous and clean, The staff was super helpful with loading and unloading the items. They even were happy to store my stroller in their office. What service!! Five stars all the way!
They were very attentive to me, in truth I enjoyed very much the service that they offered me, to the rest the price was really good.
4 hour rental on there 16 bay liner was great! Tried out other rental spots and hard to get in touch with. BRM was online booking and easy! Their return calls and communication could use a little improvement but compared to the others no comparison! The boat was clean and easy to use. Eddie is a great guy and provides lots of info. I will be back and recommend to everyone thats looking for a boat rental in Miami! Also read some reviews that they make up their own price on the spot, thats FALSE, all prices are on the websites when booking!!
We did a 4 hour boat rental. The check in process was easy. We had the boat for 4 hours. On our way back we broke down. We trouble shot the issue over the phone. Got going again and they called back to check up on us. We broke down again and same thing. We eventually ran out of gas. They towed us in. They care about your safety, and your enjoyment.When we got back. Without asking, they came up to us and said they would not charge us for the gas we used. They said they would take boat to get looked at. They didnt have to do that. We enjoyed the ride! I would definitely rent from them again!
We had an amazing captain (cant remember his name :( ) and a great time on the water!
Amazing experience! You have to see Miami from the water it is completely different then on the road. We saw dolphins, went snorkeling, and even went to a small island. Boat Rental Miami has the best and most helpful staff Ive had the pleasure of meeting. Thank you so much Boat Rental Miami, Eddie, and all the staff for a wonderful experience.
They give you a price and when you get there its a completely different story.
We have done jet ski tours before, and this one was great! Joe was our guide, and he was a lot of fun...very easy going and funny. They are all smiles, and they have some sweet jet skis. You get to pick the type of tour you want to do: sightseeing, fast open riding, millionaire row, etc. It was a beautiful ride with lots to see. I highly recommend these fellas.
Worse experience ever.- They got no price list, they make it up on the spot. Based on a feeling.- The lady at the desk, (I guess they hire everyone these days, no minimum requirements) was so far from being a lady.No smile, no respect, no service. Not a human being.- She lies and try to get the tip charged in advance, and days that its a must, this is how the guide get paid.BTW, a group that came few minutes ahead of us, went away yelling at here, and cancelled the tour. Shes a lame excuse for a human being.I wont send me enemy there.Waist of time and money, and will ruin your day.
Nice boat, expected more historic data, not just pointing out celebrity homes.
Good fun. Boat was a little tired but good deal for the price. Will definitely repeat if we ever get back here.
Im giving Boat Rental Miami 2 stars based on their customer service. The boat ride itself and the captain were great and it was a fun day. However, the office staff is highly disorganized and renting the boat was a painful and unnecessarily long process.Get it together Boat Rental Miami!
The manager named Vergil was very rude and unprofessional. 0 stars for customer service! We love renting boats but wouldnt rent from here ever again!We called ahead, and were told that they had the 20 ft boat available at 1:30 pm. We got there at 12 pm to book it and were notified that someone had booked the 1:30pm, online 5 minutes before we got there. We got put on the waiting list in case the didnt show. Which seemed fair.We were told by one of the staff members that their policy is, that you could only be late 15 minutes late and the boat goes to who ever is next on the waiting list. We waited until 1:45, and were told by the guy who claimed to be the manager that we had to wait for another hour. We waited for another hour until 2:45 and the people who had booked before us never showed up.We got the boat and noticed on the paper work, that our 4 hours started from 1:30pm, and we had to have it back at 5:30. Even though we only got it at 3 pm. We approached the manager to address it and to ask if we could have it until at least 6pm or get a discount and the managers reply was yea Ill just charge you $75 if you arent at the dock at exactly 5:30 pm. And walked away to help the next customer.We couldnt cancel either because there would be a fee. They close at 7pm, so they could have gave us the extra 30 minutes or at least politely said no.He had an attitude towards us since the minute we got there. Very unprofessional and rude.
It was goodnot great
Recently rented here again, with good results. My recommendations:1. Book online if you can to hold the boat you want. I imagine they may not hold it unless you guarantee with a credit card deposit that you will be showing up.2. Show up 30 min early to get the paperwork out of the way, as there will be other people showing up as well.3. If you rented there before and happen to have the marked up navigation map from the prior visit, that may get you going even more quickly.My prior review is below:I am prompted to write this only because I was looking to rent from boat rental Miami this weekend and happened to see a review giving the place one star. I have no affiliation with the place, I am just someone who has had nothing but good experiences there. For that reason, I feel compelled to actually say something. I recognize that things happen, and if the one star person truly had a bad experience, then by all means you should say it and give the review which you believe reflects your experience. The thing about reviews is there are always nut jobs with emotional issues who run hot and cold and are pre-disposed to going off the deep end with vindictive reviews if they feel slighted about really the stupidest matters. God bless America. We live here and it is certainly your right...but let me give my angle for anyone who reads this stuff.I had very little boating experience when I tried Boat Rental Miami for the first time a few years ago, but I was careful going in, and I used a marine chart app on my phone to make sure I was clear of any underwater surprises. Thats just background to give you a feel. I had never rented a boat before, but the guys were cool and it meant I was as well.I do not remember the names of the folks there, but I have dealt primarily with a guy on the phone on past on the 4 or so occasions I have rented there. In each instance, I had a great experience. The guys were very friendly and helpful. Its a business, and it would be stupid for a business to act any other way if you want to be successful, but whatever the motivation, they were both laid back and professional. They got me going in a boat and on the water in easy and straightforward fashion, which is what anyone would want I think. Bringing it back in was also simple.As far as the time to get out onto the boat, if 5 people show up to pick up boats at the same time, it is going to take some time to get people processed, as you cannot reasonable expect these people to just drop you in their boat and say toodleloo without getting some paperwork signed to protect themselves and to at least ensure the renter knows what he is doing. It is why there is a suggestion that you come 30 minutes early to get the paperwork out of the way. It is not unreasonable and I suspect you will encounter such issues no matter where you go. If you have been there before it can go more quickly - that has been my experience. So I recommend to anyone that you show up 30 minutes before your start time. You dont get short changed on time in any event - again, my experience.The boats were all great. My first rental was the 20 (with 3 people - but can probably handle 6 -7 well). I have also rented the 26 with a total of 9 or 10, I think, and the 16 a few times.I have never had any issues there, and I have recommended this place to my friends, all of whom came back happy. I would also recommend this place to anyone. I am not saying other places are not great as well, just that my experience here has been such that I have never felt any need to go anywhere else. The prices are on par with everywhere else and it is not far from me (it is at Bayside), so it is perfect for a day in Biscayne Bay or if you get for a period of time that allows you to venture a little further south.To anyone that reads this, while I cant speak for the person with the one-star experience, my experiences have always been great. Have fun!
Great service and the boat was perfect! Live in the area so definitely will be back!
Very smooth easy going and professional operation they got Going - we had fun for a very reasonable price ... They explained everything clear and with a smile.
Great service and boats are like new. We had a great time i would definitely recommend them
Excellent boat rental. I suggest it
Very convenient and price was best i could find for similar boats
Good buissness well rent again from u!
Best speed boats!!
Good job
Good place
Perfect Service