Good selection. The only drawback is they have the slowest check out of any store I have ever been too. It take at least an hour to get in the store and out with one item.

Specially I visit the store for yarn and I did got it! I love it

Curbside pickup was great. Very nice, contactless, great service.

Needed Caron Latte Cakes Lovely Layers 5 ply yarn for some quick Christmas presents. Small sale on my fave yarn to use.

If you like crafts this is your store just a little bit of everything for anything crafters or scrapbooking

Customer service is non existent in this store. From management down the ladder, if you have an issue theyll multiply it by 10. THIS is why people do not frequent brick and mortar anymore. Also, do not under any circumstance order online to pick up, Amazon is easier and faster. This one star is not even deserving

The customer service was horrendous! The line was very long, with only 2 cashiers. They were handling it pretty good at first, but after taking care of at least 6 people in front of me, when it was my turn one cashier went to wipe buggies and the other cashier,who was a manager, decided the handbaskets had to be put back at that very second. I was not the only person in line. There was another African American woman and a Hispanic man behind me, with other patrons coming. They never said a word...just acted like we were invisible. Then the manager left, leaving one cashier to wait on, now, about 7-10 people. When I requested the manager and asked her about the issue, her excuse was they are required to wipe down after each customer. I had plenty of time to see that it did not occur with the guests ahead of me. Horrible instore experience. I usually order online for pickup. I guess its back to Amazon I go. I have no desire to even utilize their online service, if this is what this company condones.

Stock is low on some things but its always clean and the staff are always so helpful

Store has changed in the arts section but great overall.

I love this story. Always have a blast when I shop at Michaels.

Great art supplies. Very cost effective with sales and coupons

Way too pricey for my budget. Went in and came back out quickly...lol

Great for arts and crafts. This location however is low on staff so its hard getting help but they do a good job will helping when they can.

Usually a good place to look for deals. But depending on the time of day that you go there the customer service can very. The last few times Ive been here its gone downhill, Not very helpful in finding items even though you have the item number photos. They point towards the isle direction walk away.

Employees were friendly and ready to help store was clean and well organized

Every week they have a different coupon policy. Had to call corporate to tell on them. They should be price matching. Call if they dont. Got a free gift card out of it.

Good location, but they never have a fully stocked crafting section. I always have to drive to the next town in Rockwall, TX.

Had a sale. Kids loved it. Always a good place to go.

This is a very busy Michaels location. I see a ton of reviews saying that it’s always understaffed, as someone who has worked in retail before and has experience, some companies only give out a set about of hours and it depends on how much money the store makes to get more hours. The store is probably a mess most of the time because customers put back items wherever they want, and not on the correct shelves. And if you can’t ever find someone on the floor, the employees have online/curbside orders to do, assisting other customers and putting away items that don’t belong and trying to clean the store. I hope this review really makes you think about how hard they all work, especially during this rough time.

Worst pick up experience ever would not be picking up anymore checked in at 2:00pm and did not leave pick up location 45 min later wouldn’t recommend it

This store is Awesome! There are so many beautiful things everywhere you look. Its hard to leave without purchasing something.I know its early, but this Fall Wreath is giving me Life!!!

I like Michaels, I just wish that had more actual art tools. Not just hobby and craft stuff. Try finding a ceramic precision cutter, or a dremmel... you’ll see what I mean. Buy they have good things and this location has decent customer service.

Never again will I order anything from Michaels I order a curb side pick up they were taking forever so I called customer service and they told me I couldn’t cancel it because it was sent to the store already but yet the store have not pulled it I’m sticking to hobby lobby never again will I shop at micheals

Next to best selection of art supplies in Dallas. They also have a great selection of craft supplies, and craft kits for kids.

The online ordering and pick was a nightmare. I ordered my stuff on Saturday they had it ready five days later. When I went to pick it up the lady on the phone just ask for my name and what was I driving. She didn’t even want my order number and didn’t even asked me. It took 45 minutes to pick up my order at curb side. What a hassle I never had this problem before. It usually take one hour to order and pick up not 5days and 45 minutes wait.

Cashier service was excellent. We went to the North Town East boulevard mesquite Texas location. It was very difficult to find a staff member for help their prices are difficult to read if there are any prices on their items at all! Store was not that neat or clean and had no pizzazz to their arrangements just saying. Their paint product prices are higher than most other stores. Ill continue to go to hobby lobby as my first choice. However they dont really have good paint selection. an asset to Michaels is they carry the brands of craft paints I like and especially the colors that I like. Store seems to be understaffed definitely.

Best place for home decor. Love this store

Found exactly what I needed and it was on sale!

I was disappointed this time around. I normally shop there for the Day of the Dead Merchandise and this time around they didnt have much.

Nice store. It’s a smaller store since they moved locations. However, I still love all the decor they have for Halloween and Fall.

Just picked up something my order online.

The staff was friendly and helpful. The store was clean and organized. I was able to find what I needed at a reasonable price. Ill be back!

Good variety of things for your creativity

Friendly people! In a very good mood! Makes the environment so relax and welcoming. Easy to find what I needed and had extra items I didnt know I wanted!

Noticed that people were wearing mask as were the employees. Nice safe environment.

Michael’s is one of those craft and home decor stores that i never walk into, until i got dragged in there by my girlfriend. At first the store seemed like any store, boring, not so interesting to me. But as i went deeper into the store there were so many cool different things to look at, decorate with, and craft with. Now i wont get upset if i have to walk in there again. if you want to decorate your home i recommend you to check out a Michael’s first and i assure you wont walk out the store empty handed .The cutest detail that I personally liked when i walked in Michael’s was that during pride month the store had many LGBT flags, and i thought it was a very nice way to for them to say that they are accepting of loving whoever you want.

Clean,organized and great customer service always

The employees are not very friendly I hesitate to ask for help because it seems like I could never find the one the store is a little out of order and its hard to find things

Kind of a mess and they only had ONE PERSON checking out the entire store and keeping the building from having too many people. Otherwise, it was good!!

Friendly Employees, Clean store, its a little cramped but you can still find what you want. They had what I needed and more. The selection was impressive for sure.

Great place for crafts,art and gift ideas! Super helpful and friendly staff. Military discount available.

The store was organized and the staff was helpful in searching for a product. Also at the checkout I was offered the club/membership and the lady was very informative about what I was signing up for.

Always liked the assortment, service.

Very clean store with a nice chill atmosphere. The employees were friendly, and helpful. The selection is always good. We got exactly what we needed for a fantastic Halloween centerpiece.

Fun as usual. Loved seeing Mindys face light up when she found something she liked

My daughter loves to paint so i went to mocj

I found some things I didnt even know I wanted. It is a great place to visit when you feel like being creative.

Very clean and nice staff

This was the messiest Michaels store i have ever seen! All inventory was mixed together and very difficult to find anything!

I hadnt been into MJDESIGNS in, well, years lol. I was shocked by all the little things you could by that I didnt even know I wanted. This stop was to pick up some canvases for a few pieces of wall art that i order online. They were buy one get two essentially free. It was a steal. Ill be going back for some more in a week or so

Michaels is always great. Has everything a crafter can need aside from by-the-yard fabric. IMHO the best part of this place is the super-friendly employees, and the pen/pencil section. You can get almost any kind of individual pen, pencil, or marker.While Im happy they have individuals, I do hope they get Posca pen sets someday.

Nice store and helpful associates.

Everything was a mess. So unorganized.

Love Michaels. Love their sales. Great variety of everything.

Staff was friendly and helpful. They even gave me a coupon since I didnt have one. And the store is clean and very organized

Nice and organized.

They had great disconts up to 70% off the regular price. I bought something I needed for my acrylic paintings. They always have great discounts. I recommend it.

They have everything I need and more

This is the best Michaels around.

It was my first time going to this store. It was well arranged with a variety of materials. It was very difficult to find an employee to assist you out on the floor. Had to walk around the store to find some assistance. Maybe they were short handed Im hoping

Very helpful employees, they went way beyond my expectations to find the product I was looking for.

Michaels is out of everything. I was there twice in 2 weeks and no luck.

Waited 30 minutes to come in. Finally went into the store and was asked to wait outside again. 10 minutes later was refused service after seeing multiple people go in with out masks. Calling CDC as well.

Because they have thing I need ! All the time and the cashier are nice !

Michaels is a craft addicts crack. It is not hard to spend hours inside Michaels, in fact it is hard not to. So many creations waiting to be crafted.

Always has best items/products for crafts and anything you can think of to make. This time I needed a large frame and back colored board to display a picture of our daughter passed away in June. The service was Excellent and her helpfulness put me at ease of my choices.

Didnt have much i was looking for and very limited on sewing supply

Good place. Good prices. 4 stars

Very helpful and nice people. Well organized store.

Fantastic customer service, you dont see that often anymore.

I absolutely love this store for arts and crafts and the customer service is always excellent.

Hope you dont get lost, its easy to get carried away. Lot of stuff for crafts! They also have good seasonal stuff!

They had a good selection of Christmas decor but not many options for outdoor decorations

I was looking for artificial flowers and greenery and found what I needed. They have a large supply as well as yarn, jewelry making items, frames and framing services, baskets, etc. My only complaint is lack of help if you need it.

Had a poster framed. She did an excellent job.

I’m a senior of class of 2020, I created a curbside pickup and Waited over one day for a pickup order, showed up and they told me to go inside cause some items weren’t available when I asked which ones they told me they didn’t know, terrible service

I found everything I wanted.

I love this Michaels store all the associates are very helpful. Store is well organized and clean...

I love michaels! My daughter introduced it to me since she is in to arts and crafts. We have a pleasant visit every time and employees are helpful and nice as well.

I love all the supplies they have for teachers and artist. I will definitely be going more often.

I could/have gone broke in this store. Everything you could need. The lines are always long, but the staff is very friendly and helpful

Great customer service and wide variety of art supplies, decorations, and more.

Nice, clean, well stocked store. Only problem is customer service. I have never been asked if I need help while in the store. Actually, I dont even see employees around except for the cashier. Framing department is rude and never available to either pick up or place an order. Love the store just not the rude/condescending employees. Will be shopping somewhere else from now on.

Well organized. Customer service was quick and my questions where answered. One item I was looking(wallpaper)for but they didnt have any, they suggested something else but I had to pass on it. Otherwise. Great.

Kinda hard to find certain things and i only saw 2 staff members the whole time with a very busy store. For a while there was only one cashier and the line was backed up all the way around the barrier out into the entryway. The store is well stocked and wasnt too messy given the circumstances this day

Awesome deals on items. Super friendly staff. Very knowledgeable.

The clerk was lazy and dont want to do his job.

This is a specialty store. People that shop here know what they want. I know because I went with my mom to buy yarn. Vanna White yarn.

Super nice staff and an amazing selection. Love the sales.

Need more happy planner notions and more inexpensive rubber stamps

Did not shop there

Always have just what Im lookn for..

They have a reasonable selection of artist paints

Every staff member is soooo wonderful!! I love going their every chance I can. Very helpful!

I love this place. The employees are always hwlpful. They have a price check that is very helpful to my budget.

Great place to shop. Love it.

This is a good place to buy crafts if you do crafts.

Great home decor and unlimited hobby supplies

Smaller store than some but full of good deals. Always use the app for great discounts to go along with the sales. Clean store but it was raining and they had a leak, I had to mention it as they didnt seem to know water was falling from the roof. Staff was pleasant, but checkouts can sometimes take a few minutes.

Great I love my experience here