My event was on the Friday before Halloween and the night before the owner, Ladia, was to have her Halloween party. The space and location was great, but the customer service was horrific! When I booked, I booked the entire venue, but there were so many people walking in and out of the back that it seemed like another event was going on at the same time. I tried calling and texting Ladia to see what was going on, but she never answered or returned my calls like she did when I was in the booking stage. Close to an hour later, Ladia and another person came through my event pushing a Kroger shopping cart full of things for her party that was the following night. When I saw her and the cart, I was immediately embarrassed and frustrated. I paid her contracted fees to have the building to myself and definitely not to have someone roll a shopping cart through, park it in the middle of my event and unload groceries. When I expressed my concerns to Ladia, she told me “It’s my building and I can do as I please. I have an event I need to get ready for but I will talk to my sister and her kids in the back. “ True enough, it is her building, but I believe that she shouldn’t have rented the space that night in preparation for her event or she should’ve handled her business another time. She stated that her sister was there to “keep the building” and had lost the key to the back door. Again, I understand the reason for her being there, but no one should have been allowed to walk through my event and in and out of the doors all night. There was also more than one woman and two children going back and forth. Even after she “spoke with them” there were more people coming through the door, walking through my event and going to the back room. Ladia also stayed close to an hour talking about my complaints to a few of my guests that she knew. Initially, I’d booked until 11pm, but paid for an extra hour so we were to be out by midnight. At midnight, Ladia walked in, shutoff all the lights and was very dismissive. When asked if I could do a walkthrough to ensure I indeed had everything, she told me that I couldn’t. Her contract stated that there would be a fee for every minute that I went over the booked time, but for some reason, I was denied that privilege for a walkthrough that would’ve taken less than a minute.I would rate the space and location a 5, but the lack of customer service and the owner’s attitude superseded everything else.
My family rented the Venue and it was super nice but my only complaint is, we werent allowed to touch the Central Air Control. The owner had it taped up with Do Not Touch. It was HOTTER THAN FISH GREASE! We had to stand outside in the pouring rain to cool off. We had one big fan by the DJ booth....that was the only negative thing.
Halloween Party was awesome for the kids.... See ya next year ️
I attended a private event and the facility was very pretty and spacious!
We used L.Y.E to hold a lash class. The space is great for.any events holding up to about 120ppl. They also have several dance classes to.offer as well
Its a good idea to have a wonderful time with your family and friends and I are going to this place is nice
Very fun and nice
Awesome place for kids to learn hip hop dance
Its so much fun! Classes stay upward and motivating
Beautiful experience, very Friendly, Professional, and Family oriented Business.
Great for any kids that are wanting to learn to dance and actually get booked for videos and shows....
My granddaughter go to lye and its a very good academy for the children they have a lot for them to do...
Great place! Awesome business!
Great dance instructors!
Im a dancer there and I get Alot of technique and discipline there #WHOGONESTOPUS
You can take trips from ages 3to18
Great place
This was a fun place