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River City Gymnastics Inc
7995 Stage Hills Blvd, Memphis, TN 38133, United States
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Mo
Review №1

My girls love taking gymnastics here!

As
Review №2

Great optional gymnastic program . Preventative conditioning is utilized to prevent injuries as much as possible. Good form is taught while building up strong minded athletes. Gym has very good business ethics and you always know what your bill will be.. no surprise billings. Coaches care about the athletes ... quality over quantity. When choosing a gym.. consider River City.

Mo
Review №3

My daughter has been going to this camp for 2 years, and Ive been paying tuition every month. She was just asked onto the competitive team this year. In the process of moving we apparently missed the camp payment. Ive called the office for days with NO ANSWER!! But I get texts from Erica still about camp. I ask her to call me, but she cant. I ask what I should do and she says theyve called and told me to call them this week. I tell her Ive been getting no answer THEN SHE SAYS THEYVE BEEN CLOSED but offering no further resolution. How much sense does this make to tell me I should have called then say I wasnt getting an answer due to today (Thurs) being there first day back!!??? Then they turned my daughter away today as if she was a stranger or as if I havent been paying all this time!!! Very DISRESPECTFUL AND UNORGANIZED AND NOT THE CHRISTIAN ORGANIZATION THEY CLAIM TO BE. Not to mention a few weeks ago a lady upfront basically insinuated I was a liar not wanting to refund the $10 they incorrectly charged me for an extra practice day when the entire facility pretty much knew it was makeup for a canceled practice due to one of the coachs graduation!!! Glad we are moving and my daughter can take her talents elsewhere!!! Wont get another dime of my money. I wish I could call my bank and get the rest back.

Sa
Review №4

The manager was disrespectful to me and made disparaging comments about my child.My child started attending gymnastics classes on Monday. At the end of the class a coach told my wife that she was out of shape but would do fine. On Wednesday, my wife received a call from the manager of the establishment stating that our child had been disrespectful to coaches over the past three days. The manager also stated that my child should not return. When asked what this disrespect looked like the manager stated that my child rolled her eyes, refused to do what she was asked to do, and said she wanted to do things the way she did them at her old gym. This was very confusing to myself and my wife because this is the first complaint we have ever had concerning our childs behavior from any teacher or coach. I spoke to the manager this morning and she repeated this. When I asked her whether they communicate with parents when they have problems, she stated that they do when the parents come in. My wife watched part of the class on Monday and saw our daughter doing what was asked. When I asked the manager to describe what the disrespect looked like she said Im sure you have seen it at home, and it is what it is. When I asked to speak to her superior she stated that the owner of the establishment does not deal with day to day operations and there is no one above her.

Ci
Review №5

Party rental facility is NOT accessible for the disabled. Was not told in advance of this issue. On Saturday, November 23, 2013, I rented the gym at River City Gymnastics for a birthday party for my son. When we arrived and started unloading our cake and food supplies we were told that the party room was up a long stairway and that there was no other way to access this party room but via those stairs. I am severely disabled with a spinal cord injury and unable to climb stairs per doctors orders. The 2 workers on duty offered to bring 2 tables down from the party room and set them up in the reception area by the front door. This was very inefficient and crowded. With 15 children in attendance, there wasnt enough room for the food and everyone to sit, much less for everyone to see my son blow out the candles on his cake. Our party was forced to scatter about on the floor and various chairs in the reception area. This was not how I envisioned my sons party to be after spending $200 on a space. When I booked this party, I even informed the person taking the reservation that it would be for special needs/handicapped children. So not only could I not get up the stairs, but several of our party members could not either. No one ever mentioned that the facility was not accessible for the disabled. It is my understanding that it is against federal ADA laws to rent out a facility that does not provide disabled access to all parts of the facility being rented. I sent an email to the facility explaining my situation. I never heard back from them. I followed up 2 weeks later by phone and spoke to Erica, the manager. Basically, I got the run around. I called back again and she wouldnt take my call. I left a message that I would be contacting the BBB, and not surprisingly, got a call from the owner within 4 minutes. The owner had nothing but excuses and wanted to talk around the matter at hand. He never apologized and never offered to make the horrible disappointment right in any way- refund or other. I have since filed a report with the BBB and I have also sent a complaint to the US Department of Justice Civil Rights Division so that this facility can be investigated. I am very disappointed in this experience.* After I spoke with the owner, they have now added the information to their website that the party room is not accessible. Unfortunately, this does not help our experience.*

Ar
Review №6

I love this gym soooooo much it is life to be here

Kr
Review №7

My sister loved it there had to stop going but well be going again

Ja
Review №8

I think my daughter really loves this place

Ja
Review №9

Well i dont like their party at gymnastic

An
Review №10

I was in level 1 for a month and i went to wimbton and auto magically went to level 5

J
Review №11

Our 3 children love Rivercitygymtn!

Ka
Review №12

Very clickish group. If you arent in the IN crowd you wont be asked onto the team.

Information
3 Photos
12 Comments
3.4 Rating
  • Address:7995 Stage Hills Blvd, Memphis, TN 38133, United States
  • Site:https://believegymnastics.org/
  • Phone:+1 901-388-3737
Categories
  • Gymnastics center
Working hours
  • Monday:Closed
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:9:30am–12:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Planning
  • Membership required:Yes
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