Have had a couple of birthday parties and regular kids days out here.Its a pretty decent location with an OK selection of games for kids, and on the opposite side some for the older kids-adults. All games are typically in good working order.It doesnt get overly packed for the most part which allows for a more personal experiences for the kids.Prices are in line with the chain, food is mediocre as is most Chuck E. Cheese food, but, kids dont mind either way.Staff is patient and friendly with kids, and Chuck E Cheese comes out often to interact.Fun family environment and one of the only good things left in Richland-Mall.
Our local Mansfield Chuck-E-Cheese came through in a huge way!!!! They helped my now 7 y.o. be able to have a Chuck-E-Cheese birthday party during this pandemic!!!! I cant Express how grateful and appreciative we are to all of the people working at Chuck-E-Cheese tonight!!!! You all made his day!! Thank you!!!!
Typically our visit to Chuck E Cheeses is a blast and an enjoyable experience. Today was NOT the case. We loved that it wasnt overly busy today but the STAFF left so much to be desired in the customer service aspect. If you arent good with children then you shouldnt work at a KID Themed establishment. The staff was too busy hanging out with their friends to take our initial order. Any time we needed something we were treated as though we were a burden to them. Then when it came time for our little ones to cash in their loot of tickets we went through multiple associates and none of them seemed patient with our 5 year old who couldnt make up his mind. In past experiences the staff was great but this experience leaves me wondering if a drive to Dave and Busters would be a better option next time.
My friends and I are nearly all seinors in highschool. We really want to make our last year something to remember so we all decided to take my 4 year old sister to Chuck E. Cheeses to win her as many tickets as we could. We took turns taking her to the different rides and near the end smashed it as hard as we could to get her the tickets. We ended up with enough to get her a unicorn plush and cotton candy for the group. Im happy to know that its still a place where a bunch of (barely) kids can still be kids!
Was dirty. Ordered a pizza because buffet food looked old and dried out. Made it wrong. Asked if we wanted the wrong one or want new one.. of course we want what we ordered... took another 45 minutes after waiting 45 minutes for th he first one. The kids had fun running around playing on climbing toys and playing games.
We took my 4 year old and her sisters here today for her birthday. You can get unlimited passes for the kids to play as many games as they want for the party package, kids loved it. Pizza was not bad at all, but the kids were more interested in playing. Staff was friendly and genuinely liked (or seemed to) working in a kid-friendly place. Will definitely be back with the girls.
Kinda over priced and about what you would expect from a childrens party/fun place but they are clean and curtious. They should promote their deals and promotions better especially for new customers
Good food, great atmosphere. A great place to take the kids.
We has a family had a blast having a birthday party there
Chuckie Cheese is definitely the place where kids can be kids! Endless, interactive games for schoolagers & fun climbing areas for those who may be smaller. Pizza is usually the favorite for kids and its good with great alternatives for that adult desiring something different. My only concern is the changes from tokens to cards for games. It seems that this change leaves a lot to be desired as far as actually being able to play? For example, If you have a timed card, you never know How long youll wait on a busy day to play Those favorite games!
Awesome customers service most love this place the kids enjoyment for them especially the birthday party
Was my first time taking my daughter she just turned 3 and loved every minue of it! Using token was the best way to go with her being so little she got to do things at her own pace. The food was good and the staff was nice and helpful.
Not a bad Chuck E. Cheese, very large but not nearly as cool of games as the one in Toledo.
Fun place and best time on weds. 15 dollars for all u can play
Daughter loves this place!
The kids had fun. The games are always working fine and updated regularly. The food is decent compared to other similar places and all of the employees are friendly
Its good to go during a rush
Such an amazing place for kids to be kids! Lots of smiles and excitement!
Wish it was cheaper in price! But great place to take kids!!
Great place for kids to play n some adults, fun place to go and have fun while playing games
Ty our waiter did his job professional great job
This is the best Chuck E. Cheese Ive EVER been to by far.It is very well managed and employed by young adults that seem to enjoy their jobs. Its a breath of fresh air in that regard. Also, the food here is surprisingly exceptional. The salad bar is kept super clean and the pizza comes out actually looking like the picture! Hot and delicious.In short, I cant recommend this place enough. Give it a try.
Kids enjoy their visit, most staff is friendly and patient considering the atmosphere. Its easy to overspend if youre not mindful, my kids can go through $30 playtime cards before our food gets to the table.Speaking of food, weve waited up to 30 minutes for food on the weekend, but your food will be nice and hot when it arrives if youre not full from the fountain drinks.The pizza is satisfying while hot and the cheesy bread is amazing.
We did a double birthday party for our girls. Party host Shawanda did a great job. Kids and grown-ups all had fun. Chucky interacted alot with the kids. Totally worth the money to have a kid birthday here. It was pretty affordable compared to other venues/activities we looked at. We will definitely be there next year!
Awesome place. My boy had a blast. Wouldnt recommend going on Sunday though. Bunch of B-day parties.
My daughter has a blast here and we get a good deal on food everytime weve been in
Great place for your whole family.
Love the games they are my favorite!
Good place to take the grandkids
Kids had a blast but the bathroom was outdated and dirty and latch didnt work for the stall the prices are just a little ridiculous for the prizes
My 4 year old always has a great time here.
Nice place, the staff is helpful and curtious.
Cant go wrong with chuckee Cheese ever, my only wish is that the employees were more energetic and excited. But my kids didnt seem to notice lol they were all over the place! Food comes hot and they say any kind of cake is ready when ordered so thats cool!
We had our son’s birthday party here and it couldn’t have went any better. The kids had a great time and it was surprisingly a stress free/great experience for everyone. Our host was perfect (Skyler) and the manager was awesome too.
Great place to take the kids and the staff was super nice and helpful. The employee that took my order made sure to give me the best deal for my demands! All around a great visit
A fun place to take the kids although it is a little pricey
Fun and great for kids to burn off energy. Foods a bit pricey but playing bracelets are reasonable.
Good service and good pizza
Its a nice fun place to take your kids so u can be a big kid again.
Always fun but one of our friends got his tickets stolen.
I always have a great time when Im here.
Had a great time with the grandchildren
Clean safe and fun. Great service and food.
Love this place lots for kids to do clean great food pizza awesome everyone is so friendly Id recommend taking your kids or grandchildren they get a lot of tickets which they can trade for cool stuff
Great place for kids
Games are great but do you reuse your pizzas?
Good service, great staff, my kids always have a great time there
It is fun if you can get there early
A good place to take my granddaughter to.
My daughter enjoys playing here. Food is subpar and little overpriced. There are some hours with a pizza and salad bar that is more reasonable. Credits for games go fast but they do have an unlimited timed options as well. Tickets are awarded on some games, daughter likes the little trinket rewards but they are cheaply made and in a dollar value (you could buy points) they are very overpriced. Overall kids like it, parents endure it.
Great for kids but does need to clean tables more often but over all good times
Kitschy and fun as one can expect.
Its good to celebrate your birthday
We had a great time with my sons school. The staff went above and beyond. Awesome place
This place wears out the kids while you enjoy pizza, what more could you ask for.
A place the kids will love. On another note the food is way over priced and is mediocre at best. The game selection is so so and the play place us sub par. They do a decent birthday party for way to much money though.
Hostess Prince very good overall The Establishment has a musty odor
Leaps and bounds above other C.E.C. locations! Clean place, friendly staff and minimal non-working games!
Good ol family fun for everyone. Dont like they updated to the card system but love the environment. Staff isnt very friendly and shows favorites to the kids but overall a good place. Once you get the staffs attention they at respectful and empathize when games mess up. Need more coupons available
I cant comment on the pizza, but their arcade isnt up to the standard we like. The most tickets you can earn is 100 and the prize options are seriously lacking compared to other arcades. Oh well, such is life.
The place was awesome your place were really nice the one thing I had trouble was doing was trying to beat their jump rope game
It was nice not packed at all.
It is frustrating that they allow new workers to handle money and cards for play. Ours was 100% messed up & the girl basically didnt listen she just took our money and did as she wanted with our order. EVERYTHING was wrong. Put time on cards instead of tokens. Manager fixed the problem but it took a good 20 minutes out of our play time to fix all of it. Games will allow you to swipe 50 times even though games are not working. But its the only thing like it around.
Clean great for kids parts kids had a great time
In a great spot. Great customer service.
It was fun. Nice people, kids always enjoy.
.would have a 5 star rating but the restrooms are not centrally located.
Kid had fun...I didnt...Saturday afternoon and Im pretty sure firecodes were being broken lol...probably was like 200 people in there. They do serve beer so 4 stars
I love they were really great to us for our sons birthday
Im 30 something and I still love Chucks. Thanks for always being there for me, you big scary looking mouse.If this reviews helpful please let me know by giving me a thumbs up.
Great place to run out energy for kids. Staff very friendly and helpful
Grandkids love it. I love skee ball.
Was great the little ones enjoyed it tremendously. The only downfall was took about 45 minuets for my food and then they didnt know what I ordered.
Always a fun time, but always the same experience. Great times with the family and the kids. But theres always someone elses out of control kids. Lol
Took my kid there. May have had more fun than he did!
I love the pizzzzza i looveeee chuckie cheese and gammmmes i love ticketsssssssand coins
Have my kids bday parties there. We have so much fun.
Always clean, good food, great staff!
Great ticket machine is a great addition girl at door super helpful
Great place for kids birthday parties. Staff very enthusiast and professional
Decent selection of games. I have to say that they had probably the most rinky-dink selection of prizes I have ever seen at an arcade.
Love this place, very kid friendly. Do miss the tokens though and not play cards.
Fun place for the kiddos, but expensive... bring your bank card. Pizza is not very good & it is overpriced.
Absolutely positively the worst place you could ever imagine..its like when you open an abandoned building on The walking Dead and see a bunch of zombies standing around or the equivalent of Hillary winning president. Smh
It’s Mansfield so this is probably the best place to take your child to because what child doesn’t love chuck or cheese. Everyone there is always nice and there are even a few games for us grown ups to play
Great time. Love the by the hour payment!