Very nice people that work there they did the store did not have what I wanted cuz it didnt carry it the other stores do you would think the most of the Michaels craft stores would carry all the same thing but the one in Manchester doesnt have the space at the one in Salem does thats about it but the people are supposed to the employees are organ Manchester or exemplary they did an amazing job they told me where she thought I have had a question told me where stuff was and they were awesome you know pleasure to talk to everything like that you know just absolutely awesome the employees who wrote great and the store was rather busy and they took the time to show me where some stuff walls and everything else that they didnt actually a job if you get a raise
I recently went in to have some custom framing done. I have to say that Lainey is by far the most helpful, knowledgeable, respectful person I have ever dealt with. I have worked with her on a number of projects and it’s always a joy. She offers great advice and is very nice. I can’t say enough good things about her!
Extremely poor customer service I had to search for a staff member ended up finding people that worked outback. The new store manager is awful. He is rude, has poor communication skills and forget about customer service. I went in for a few items to complete my daughters birthday gift. They confirmed they had 28 in stock of one item iIwas looking for non of the employees could find it. They had something kinda similar but it was $2 more I ask the manager if they could match the price because they couldnt find the ones I needed. He rudely say NO. When I explain that it says they had them 28 to be exact on hand and staff has looked found he said well we dont have them and Im not given them at that price. I immediately checked out with what was in my basket and left. I ended up down the street at Hobby lobby. Friendly staff and the products I needed to finish my daughters birthday gift. I will not return here again.
They always have a ton of cute decorations and crafts. You can never leave this place without having to buy something you found. Great place for teachers and people that love to craft!
Awesome store. Well organized and categorized. A person could spend so much time there.
Michaels has a great selection of Cricut vinyl of all types! Its a one-stop shop for my crafting needs!
Always nice and clean, but always a bit pricey. Best time to buy holiday stuff is the day after
Staff at this store are so friendly. Masks and social distancing abound. Go and have some shopping fun. Oh yes, 70% clearance sale this week.
This location consistently disappointments me. From lying about their price matching to refusing to do a even consider doing a return to help me out I will avoid the manchester location going forward
Good store. kinda bummed that i haven’t met michael himself yet tho :/
Dee was such a pleasure to work with in framing! She offered great suggestions, had a great personality, and made the experience quick, easy, and fun. 5 stars just from working with her. Thanks!
Wonderful!! It has a good product to make different crafts.
Always have what I am looking for and their shelves are fully stocked which is rare in this area.
Showed up at the Manch location at 8:20PM and it was all closed down, despite online hours updated by the business saying they close at 10PM. Even signs in the windows said they close at 10PM...
They are not following or enforcing the Covid guidelines. They have store clerks walking right up to you while youre waiting in line to scan items, no one is following the six foot distance recommendations and the store isnt enforcing it. No wonder NH Covid numbers are rising!!
Lots of craft ideas and rigbt now there is sooooo much Christmas stuff to choose from!!!
I would give them 5 stars but they have no fabric at this store.
Being dedicated to crafts, it has what you need and both top brand and lesser brands to meet your budget needs
They have a great amount of stock AND LOTS Of air filters.
Nice store, very friendly and let me bring my dog in.
Dee was fantastic with helping us pick out a frame for our painting!
Great local craft store would recommend
They have everything n then some!!! I love this store!!! So many awesome crafts and projects to do...
Although they dont carry as much yarn as they used to, you can buy online and ship to store for free. They have designated curbside parking for a fast pick up!
Vast selection. Decent prices and lots of coupons. Sometimes lines are a bit long but service is friendly.
Great store with friendly staff. It has a good selection of crafting materials but their clearance section is a dysfunctional mess. Everything is tossed into bins along a wall. The way that they are stacked make it impossible for short people like me to sift through all the items.
Many amazing selections, well organized and friendly staff made my trip better than ok. I saw that the Halloween trinkets were already out!!
My home away from home; have everything I need other than Arteza.
Huge selection of items. Some are pricey but most are reasonable
Loud and disorganized. Register line was too long. I put my items back
Nice people good customer service
Great paint, art supply dept, and good prices for canvases of all sizes
Always clean and have a great staff. The rewards program saves me a lot of money.
Went in to get some clear coat spray paint, waited 5min for someone to unlock the case, wouldnt let me look at the can, rushed me, and then asked for my ID.......very dissatisfied and disappointed.
I love this store. They have the best stuff including the best yarn but they are RIDICULOUSLY EXPENSIVE!!! They need to lower their prices.... you can get A LOT of the same exact yarns at Walmart for a much cheaper price.
Love this store. Decorations are my go-to. Gorgeous setup since store remodel. More of a selection at this Michaels as opposed to others in the area.
Michaels has GREAT coupons and sales. Especially 50% any regular priced items!
Its ok no big SALES
Cool stuff, nice people, but they didnt have what I came for
Excellent customer service. Wonderful location. Everything you could possibly need Under One Roof.
With all this going on..they r still open an willing to go out their way to assist u by bringing ur orders out to you
Love getting good deals
There tends to be a lot of things to buy, but most of them are not useful. Very few 8.5x11 frames.
Great place for craft lovers. Varied crafts represented; almost anything you could want. Pleasant and helpful staff.
Just picked up some things I ordered online for curb side pickup and the lady that brought it out to me was so rude!! She gave me so much attitude and walked away from me when I was trying to explain my order to her.
Was able to get everything I needed even when they were out of the product on the shelf! Very pleased!!
Michaels is a craft store which sells a lot of stuff for home decorating and seasonal decorations. They have everything from fabric or paint supplies to precision woodworking tools.
Employees couldnt be bothered helping me, but store is stocked up and organized
No items...... rude staff....
Nice ppl who work at the manchester location, yo. I bought 2 colored pieces of paper. Valentines stuff is on sale - go wild, yo.
I go bankrupt every time i go
It was ok employees seem a bit uptight
So many things! I was a wonderful way to spend an hour or so walking through their large inventory of crafting supplies.
Ive loved this place for years since I was a kid, they have everything a crafter would ever need.
Love this Michaels location in particular, they are always super friendly and helpful. A few weeks ago I had a last-minute framing emergency for a company project and Taylor was able to assist me in record timing - Thank you for this amazing experience and fantastic customer service, Taylor!
I think that this craft store has everything you will need to do any craft. The only problem is the prices. Prices on beads are crazy, I mean $8 for a short string of beads is crazy. but other than that its a good store
Good for many things
Huge selection at reasonable prices, plus knowledgeable staff, so I am a regular.
Pleasant staff, large selection of crafting supplies. I am seeing less and less selection in yarn, which makes me sad.
Always have what I want in stock
A craft store with almost everything you need for art and crafting.
Always has whatever craft supply needed with the nicest cashiers!
Very helpful staff. Nice store location.
Got canvases on sale, buy one get one free and also got baking sheets at a great deal!
I love Michaels as a whole but, the Manchester NH store could use some staff with more knowledge and less attitude. Including the manager!
Great selection. Friendly, helpful staff. Over all fantastic shopping experience.
So when i was sble to find an employee, they seemed irritated by my questions, which they couldnt actually answer! Its a craft store and its employees know nothing about yarn...so not impressed!
Always find just what im looking for at amazing prices! The staff are always helpful and friendly!
I love Michaels! Always so helpful and nice! Great customer service
Michaels framing department did a wonderful job, on framing my official document; taking the time to make it look spectacular. I am now having another document and canvas framed. I also appreciate being asked by another associate if I needed help finding anything, very courteously. Nice job
Great selection. Wish it wasnt so expensive
Disappointing. Ive been to other locations and loved them, I would look forward to a visit. The atmosphere in this location was simply depressing. It had the cavernous feel of a warehouse store. Employees were hard to find and the individuals that we did interact with were less than helpful. We purchased art supplies and gift bags that were so flimsy that they needed to be reinforced with tape at the folds.
I very much enjoyed this Michaels in Manchester NH as opposed to my local one. Much more variety of craft items, friendly staff, and ease of navigating the store. Excellent layout.
Very well organized and great variety of items. Had a picture framed and the staff were wonderful!
Great store for different kinds of crafts, nice and helpful employees and reasonable prices
Do you need craft supplies? Do you detest the religious nonsense of hobby lobby? Michaels has nearly everything you need. The layout is pretty good and I can find things quickly. The staff are pleasant. They also have a fabulous selection of photo frames.
I like going there for the deals. Staff are very nice.
Check sales paper, great deals.
Pleasant shopping experience.
A quick trip never...store is always difficult to get around in. Tight isle space... can never find what Im looking for.
If your artistic then this store is like heaven on earth. They have so many art supplies to choose from its impossible to not go through every aisle. They have everything from painting to sewing to cooking and decorations for every type and themed party. I gave 4 stars instead of 5 because there was an item I needed and have to go back because they didnt have it on hand.
Product schema and inventory are delightful, but I cannot find a culture or personality to this business. Aside from corporate marketing, there are no tangible Alternative options, such as demos, classes or something other than standard retail model of shop-checkout-leave could make this more than just not Hobby Lobby
Nice clean store. Price are average for retail location. Staff is friendly and welcoming
Its great to be able to get the stuff I need and to find different things to do next!
Food was good, I found the place a few years ago.
Always have the best selection and Coupons!
I like Michaels because of their selection of frames. Way better than Target or Walmart or anything. Ive only been in a few times but Ive found what Ive wanted every time.
This was my first visit to the Michaels in Manchester. I was searching for Easter decor and faux spring flowers and there was a nice selection of each. The cashier, Corrine, was very personable and helpful with coupons!
Its a really fun and cool crafty place. Whenever my children have school projects, Michaels is the first place I head to. Overall its a great store
Sometimes I find something... Other times I walk out empty handed.
I love going to Michaels because it is always an adventure in creativity. The workers in this location are fantastic: knowledgeable, helpful, and attentive. There are always great deals to be found; something is always on sale. The only negative I have is that because it is a smaller place, their selection of certain things, like balsa wood and model kits, for example, isnt that great. Otherwise, awesome place.
They did not have any seasonal crafts that were worth buying to do with my son. This was not the first time Ive been very disappointed. Pretty much if you dont want to spend $30 on a Disney craft, youre out of luck.
Accepting of all people and colors, fantastic selection, and a welcoming atmosphere unlike hobby lobby
Love Micheals craft they always offer a 40 percent off coupon and the store is huge and clean. Great customer service:)
Needed some craft supplies and had received a great discount coupon in mail. Score
Always has what Im looking for. Love order on line (and on sale) and pick it up in the store!!!