user
Michaels
10828 Sudley Manor Dr, Manassas, VA 20109, United States
Appearance

Comments
Ju
Review №1

Im pleasantly surprised! They have lots of cute things for decoration this Christmas at 50% off. I was looking for flower wire, and they have it in many colors. Yay!

Ga
Review №2

What can I say? Good seasonal prices.. quality good.. If you want discounts start taking notes of what is in sale because at the register they start saying that they do not know about it and charge you the complete price... at least the cashier that I got that day probably got a very bad day.. he was not so happy to work or help me... i ended buying things that I needed but i just wanted to leave the place without buying anything...

Ka
Review №3

Always something to see and buy at Michaels! Went for a specific yarn which was not there but found other treasures. Looked like they were stocking shelves and changing seasons. Sales people were helpful and pleasant.

Li
Review №4

Very kind and helpful employees! Some nasty old witch was making a nuisance in the checkout line because she had to wait for a minute or two, and they handled it respectfully and professionally. 5 thumbs up!

Ca
Review №5

Great store with great price! I love the fact that the store is always nice and clean. I could spend hours there. So much crafts to choose from. I buy anything from wedding items, to flowers, to frames and so much more. I enjoy shopping here and the best part is when you become a member (no charge...just sign up) you can save so much money. They are always having a great sale. I brought this 16×20 picture frame and it was $17.99 and I used my 40% coupon and paid only $10.79. Cant be at that!

Lo
Review №6

This store has so much to offer the crafter, & diy-er. Their inventory is much more vast than my local store. Well worth the drive. Would love to see deeper discounts for small business owners like myself.

S
Review №7

=While at the Manassas Va store today 5/5/2020 with my mom, outside we see one of the employees handing what I think were online orders to a couple of customers, we head for the front door, the employee stops us and tells us there is a 10 customer limit inside, but we had seen 4 people walk out already, anyways, we get behind lines they had set up on the sidewalk, another customer asked if the store was open, she said yes, but he had to wait behind us.the employee goes back inside the store, and we are still waiting, 2 more customers come out of the store, and then one more customer walks right into the store, and nobody is there to tell her to wait outside, so we get a little upset and decide to go into the store, I see the cashier and say to her how we just saw one customer walk right into the store and nobody stopped her, the previous employee comes to us and say there are too many customers inside and we needed to wait... I said she needed to be consistent and keep better track.

Al
Review №8

The young lady that was at the front register deserves a raise she was handling the registrar the phone welcoming folks into the store and cleaning her and helping to clean the adjoining register all while be the most upbeat and friendly person Ive met in a while.

Ch
Review №9

Personally i love Michaels as always, if your into crafts then i recommend Michaels 100%

Ch
Review №10

I love that store. The staff are friendly and efficient.

Ma
Review №11

Nice supplies and they have bathrooms open

me
Review №12

Michaels is a fun store. I can see someone getting lost and losing track of time while there. So many great things in there

Am
Review №13

Out of stock consistently on several items, but friendly staff!

De
Review №14

I was very disappointed in the curbside pickup, waited 40 minutes after several calls. I was ask to come in store to pick up on Isle 6 and I said I wait..she said be 10 minutes...was 25 minutes later. I have Lupus and a high risk. Another car came and their order was taken out right away. But it was clear the girl had a attitude because I didnt come in. This was Manassas Store arround 145 to 230..the cashier was working form Isle 6

Be
Review №15

Excellent crafts store. They have something for everyones skill level and need

Mi
Review №16

Staff, in particular Paul, outstanding service & knowledge! Very helpful & very nice!

Ro
Review №17

My favorite place to shop when your cravings for create, build, paint and organized. Beside buy all the things i need I just like to walk around, is very relaxing for me. I LOVE MICHAELS

Sh
Review №18

Store closed with no notification why; not a sign or nothing. There were customers waiting. Unprofessional. Not supportive of thier community they are in. Was told by Manager H. Pugh and Regional Manager C. Cookson decided to close the store with no warning. Manager even tried to tell me that they were open until 7pm when I told him there was no way when I was there. Then he changed his tune.

Ma
Review №19

The store is fairly well stocked considering all the places that are short on supplies due to COVID-19. The store was neat and appeared to be clean. There werent many customers which may be due to the Phase 1 so there werent any social distancing issues. However, that made me think to look around and, so far, it is the only retail location that I have been to that does not have any signage about social distancing nor do they have the floor markings. Not that it is necessary. It is the individuals responsibility...it was just interesting since most places have it. The cashier was friendly. But the plexiglass barrier they have and the length of the hand scanner became a bit of an issue. I bought two fairly large frames which could not be go through the bottom of the plexiglass and the cashier struggled to get enough length on the scanner to turn it to scan the frames. Honestly, it may be better just for the customer to hold up each item and place it in a bag themselves while the cashier uses the hand scanner to scan all items.They are doing the best they can in the new normal. At least the cashier was friendly and we found what we were looking for.

Ch
Review №20

The store is clean and the employees are very helpful. I like to go here and dream about all of the crafting that I will do in my approaching retirement. I could paint, crochet or even get super into Oragami. He head is spinning with all of the possibilities that retirement will offer.

70
Review №21

I like coming to this place it gets my creative juices going. The only thing I dont like is that every time I go in there I have a few employees always following me like Im going to steal something. I mean I get it I see stuff stolen from there all the time. Maybe I need to come in more often. Great place for arts and crafts supplies

Rh
Review №22

There are so many things here! All kinds of art supplies, art books, and crafting tools. Whenever Im up for learning something new, this is the first place I go.

Ka
Review №23

This Michaels is my go-to for almost all of my crafting needs. They are always clean, organized, and the staff are very helpful.

Si
Review №24

I love this store! Everyone that works here is friendly and helpful!

Ka
Review №25

The staff was really helpful and courteous, and facility was clean. I not certain, but it seems smaller than the Michaels in Woodbridge. If you have never been, it a store devoted mostly to crafting and art.

Ke
Review №26

Friendly & helpful employees

Ta
Review №27

Got really great deals and great service!

Da
Review №28

Big variety of trades, but very basic stuff for each. Its a good place for starters. But if you already have a trade, it wont fill your needs. Kinda pricey too

He
Review №29

Love this place but I wish they had more items and kept the items they do have stocked.

kf
Review №30

Great service. Had what I needed

EE
Review №31

Its good to have an art and craft store around since ACM closed but Michaels is not an art and craft dream store.Except a very few items everything is very expensive. The employees should be nicer and offer customer a better quality customer service. If you become a reward member they wont offer a coupon or a discount.Their teacher discount is 10% comparing AC Moore who is offering 15% ÷ a coupon and much more other discounts: the $ 10 Reward program, items are on sale all the time, the 40 or 50% one regular price item and they often offer the 15% or 20% coupons for the entire purchases for regular or on sale items, the family and friends coupons and other discounts.Thats why I cant rate Michaels more than 2 stars.

Ga
Review №32

Limited options for calligraphy, paper making, decent brushes and matting paper. For scrapbooking it has good items.

Mi
Review №33

The staff is really friendly

Po
Review №34

Its a Michaels... Its clean, well organized and stocked well. The employees are nice as well.

Ch
Review №35

Initially visited as the husband of a crafter to pick up some vinyl that was on sale. Ended up spending a lot more time here just captivated by all the neat things they have in stock, and even picking up some well-priced picture frames. Has overall better ambiance than Hobby Lobby, and is closer to my home. Will return.

Ca
Review №36

Their selection is extremely basic & customer service has tanked since hobby lobby opened. Prices have also gone up recently

Sh
Review №37

Just browsing for creative ideas

R
Review №38

Good place to get ideas for crafts. Youll end up spending lots if youre not careful- crafting can be addicting.

Go
Review №39

Its kind of expensive and there wasnt enough staff to help customers find what they wanted

5f
Review №40

Michaels is a good choice for arts and crafts items as well as more advanced art work items. They have framing choice as well and always have seasonal items for the holidays. They also have a public restroom, but it does have only one stall, but at least they have one for the longer trip visits!

Je
Review №41

Excellent place to enjoy with the family

De
Review №42

Love looking around at Michaels, it is always fun to just walk the aisles.

Ma
Review №43

Coupons are the bomb for this place. How can you beat fun crafty stuff for less.

Ca
Review №44

Well organized and has great items !! Me ans my kids love it

An
Review №45

They give you access to different types of crafts. Everyone needs to go here to bring out the artist inside of them.

Ma
Review №46

They always have what I need. Great coupons.

Th
Review №47

We were looking for jeans fabric but could not find any in the entire store. The staff seemed nice but being Michaels, things are of course a little bit overpriced.

Ji
Review №48

Large assortment of hard to find items. Most make great gifts.

ke
Review №49

DIY moms, art nerds, and dads trying to hurry up and leave... What more could you want. Scott back in framing is a tremendous asset to that company, Id recomend that employee get a NAM with a V.I definitely recommend this place for your arts and craft needs!

Am
Review №50

Always have staff readily available to assist you with any needs and I absolutely love the Halloween and Christmas discounts!

Ma
Review №51

Nice place to get art supplies. Everything is a bit more expensive though. Example; instax camera here is $65-$70, instax camera at walmart is $40-$50

De
Review №52

Love using my coupons for all my organization needs.

Gw
Review №53

One of my favorite stores. Love the coupons and deals that they have..

To
Review №54

Cool place bought 10 ginger bread houses for a Christmas party our friends like to do this after drinking all night we also got Christmas boxes for gifts they have everything you need must check it out

Br
Review №55

Its a craft store. It has pretty good prices and staff knowledge is hit or miss sometimes about HOW to do things. But they will eventually find you the thing you want if they have it. Id easily choose the store over Amazon or online shopping.

Ca
Review №56

Good customer service. Very friendly

Jo
Review №57

A very good place to find and purchase Arts & Crafts!

Ar
Review №58

I love this store. A rep helped me find what I needed for my art project. She was caring and interested in helping me. Awesome place!

Ti
Review №59

Does not seem to restock miss items enough some isle alway look run down and then you see boxes of items up top

Da
Review №60

This Michaels is the best! The people are very friendly and helpful here!

KT
Review №61

Always helpful with new ideas! Check website for coupons

Ma
Review №62

Helpful staff assisted with locked merchandise in a timely fashion. Never once complaining that I took them from a different part of the store.

Pa
Review №63

Found exactly what I was looking for & had a coupon for my purchase.

Re
Review №64

Needed light pink satin ribbon to match a graduation dress!! In and out in 5 minutes!! Found the perfect satin ribbon for my daughters hair!!

Ja
Review №65

Love to do Art

Mi
Review №66

Rather go to hobby lobby but this will do for now

Si
Review №67

As usual this is the best place that my wife loves to shop.

Ke
Review №68

Always easy to find what you are looking for and they have a great variety of things to choose from.

Lo
Review №69

The staff were very friendly and very helpful I would definitely visit again

K
Review №70

I don’t shop at Michael’s often, but had a framing issue and received the best customer service from Scarlet in the framing department. It was Christmas Eve and I couldn’t figure out or find a fix. Her suggestion and repairs were not only perfect and quick, so was her kind professionalism.

AA
Review №71

A place where pretty things are gathered.love craft!!!

Mi
Review №72

Received very knowledgeable advice on framing a special painting! Technician was patient and pleasant while navigating frame choices!

Ja
Review №73

My addiction!! I love going to this store they have great staff

Ai
Review №74

Its a huge fully loaded store. Its well organized and stocked. The clerks are cheerful and helpful.

Ir
Review №75

No much to see

Br
Review №76

Its not arranged like 75% of the other stores so that is annoying. The store is smaller, but they make the most of their space and still manage to have a good selection of items.

Sa
Review №77

Just a regular Michaels arts and craft store, it’s Usually quiet. The staff is always helpful and kind. I recently came in to make a return it went so smoothly. All I had to do was bring the item in and give them my rewards card number(without a receipt) and they gave me the money in cash. I’m glad this is my local Michaels

TJ
Review №78

They have a good selection of art supplies but not always the specific items that you need.

Fr
Review №79

Pretty much no help or knowledge of their products

Ju
Review №80

Always good lots for crafters knitters and so.much more wish we had one here!

El
Review №81

Love this Michaels. Staff is always super friendly and helpful

Sa
Review №82

I was very impressed with the variety available at this larger than average Michaels.

Sh
Review №83

Make sure you sign up for their email thingy. They always have extra savings.Very friendly staff and awesome sales. One staff member even helped me put together my door wreath and hucked me up with some coupons.

An
Review №84

Organized, store personnel available and helpful.

Mi
Review №85

Crafting heaven, better register and get some coupons

éc
Review №86

Good selection of craft items, customer service was ok

Ar
Review №87

Love this art store ️

Sa
Review №88

I always find something new, we love this store!

us
Review №89

This Michaels is very clean and organized. Good amount of in stock items. My wife and daughter love going to Michaels for their various arts and crafts projects

Pa
Review №90

This store is always clean and well stocked. The staff is very knowledgeable and eager to help you find anything.

Ju
Review №91

The store is no longer like it was.I do not enjoy shopping there it is trying to copy hobby lobby. Prices are very high.

ja
Review №92

Love this craft store. Everything you need in one place. Seasonal decor, canvas, scarfs, home projects, baking projects etc. Great staff too.

Mo
Review №93

Great selection but a little pricey compared to A.C. Moore & JoAnns

El
Review №94

Halloween selection is somewhat limited. Bathrooms were clean and staff were very friendly. Checkout line was long, waited 5 minutes to get an open cashier.

Pa
Review №95

Very let down. Had three things I wanted, they had none. Limited stock and way too high prices even with % off.

J
Review №96

Younger staff here is uninformed about where items are located. Many seem to be more interested in hanging out with friends visiting them. The store sells nice items for crafting though.

Xr
Review №97

Got a white table and chair for my 4 year old for just $15. Cant be more excited.

Br
Review №98

Great place to go for any craft accessories that you may need.

Cl
Review №99

Easy to find yarn for my projects and reasonable prices

Gl
Review №100

Typical Michaels, if you need any sort of craft or framing need, theyll have it. I am super impressed by the sprinkles selection at this Michaels in particular. They recently added a section to the store where you can get custom t-shirts and stuff made, which is cool. I did lower it to 4 stars because they always seem under staffed. No matter what day or time there are normally only 2 registers open so if you go on a weekend, prepare to wait. Oh! And download their app, theres always a 30-40% off coupon!

Information
74 Photos
100 Comments
4.4 Rating
  • Address:10828 Sudley Manor Dr, Manassas, VA 20109, United States
  • Site:http://locations.michaels.com/va/manassas/8801/
  • Phone:+1 703-365-2589
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations