Excellent experience from start to finish. I needed a custom frame for a panoramic puzzle our family completed during the pandemic. Melissa quoted several options in record time during my first visit. I returned with the puzzle and had a professionally framed piece the very next day! When I returned for pick up, I spoke with John who was just as friendly and helpful as Melissa had been. In my opinion, the premium cost is worth the superior product quality and fantastic customer service.
Melissa is so friendly and knowledgeable. I told her the approximate size I needed, brought in a paint swatch and photo of the room. She found a beautiful print and made the frame that goes with it perfectly. The whole process was fast and easy. I love it....so happy!
Knowledgeable people and fair price.
Fast good selection
I was able to purchase the broken glass on my wall picture to take it home and install it myself. They cut it right on the spot so no need to come back to pick it up.
Went in and truly had an amazing experience. John was very helpful in getting me what I needed and was very friendly! I am going to keep going back for my future framing needs!
Fantastic Service. The attendant was so helpful in helping me select the frame that would make the puzzle I was framing look so great. The store did a super job of meeting the date they had set to finish the framing and contacted me promptly. I was a very satisfied customer.
Amazing and helpful staff! They do fantastic work!
I was new to getting anything framed but was happily astonished with the speed of service and beautiful end product! Jon was amazing with helping me understand the options and provided wonderful suggestions, thank you!
After a bad experience at JoAnns frame shop I stopped in here. Both employees where professional and most of all friendly! They helped me pick out a mat cut it and added the hanging wire in no time at all! It was professional and cost the same as the value prices at other places. Go here for all of your framing needs!
I have had three pictures framed a U Frame It (West) in the past month. I dealt with two different staff persons. Both were very helpful and easy to work with. I felt that the price was reasonable, too. I gladly recommend U Frame It West to friends and anyone looking for quality framing.
Ive been going to U Frame It (West) for several months now and have not been disappointed. I very much appreciate Johns friendliness and expert opinion on framing aspects. The entire staff has been great!
Excellent, timely, and knowledgeable service provided by polite and professional staff. That being said, it *is* expensive. Worth it, but expensive. If you have semi-valuable/valuable posters/paintings, this would be the perfect choice to get them framed so as to best protect the investment.
Great selection of frames & matting for custom framing.
Fast and friendly service.
John did a fantastic job with customer service and bringing my concert poster into something I can be so proud of! Thank you U-Frame-It.
The service is excellent. The prices are comparable to other places, not cheap, but the real advantage is the fast turnaround.
Quickest turnaround time in town and excellent quality work
If I didnt have something to frame, I would miss them
Overnight turnaround and quality work.