Had a great time at Downtown LA Paradise Resort Suite. This was our first time staying at this particular resort and it is beautiful.

Wonderful place to stay. Great location, easy to get to. Private, free parking in the building’s garage.Apartment was very clean. Nice balcony to enjoy the outdoors and watch the NYE fireworks.Only complaints is the Roku TV setup had no instructions. It works, it just takes a while to figure out.Bathrooms are dated, but the kitchen is nice.Lots of security.Check in process was a breeze. Staff was very professional, courteous and helpful.I would/will definitely stay here again.

We stayed this apartment from feb 1st to 7th for vacation. check in starts 4pm. they dont have front desk but we get personal concierge(i didnt know this until we arrive 2 hours after in LA). once we met up with this guy, he never introduce himself and start walking to the room that we were staying. we got to the room, room had NOT been cleaned yet. looked like people just left, kitchen was dirty, used towels were still on the floor and bed sheets were messed up. i asked to have a clean room to relax and we can start our vacation. with no explanation, we were moved to another apartment. he arranged uber and this car came to pick us up (which he did not inform us the address), it was compact car that did NOT fit 4 adults and 4 big suitcases. so, mu boyfriend had to walk to the other apartment... this concierge did not even tell us this place was temporary so that we need to move to first apartment that we showed at first time in next day. thats already 2 hours past and ruin our evening! this concierge guy didnt seems to be care about us or anything so, i asked him for supervisor to talk to. when i told this story to this supervisor on the phone for an hour(there were more terrible thing was happened that i could not write here...), she promised to have us better concierge and refund for cleaning fee. a week past, i have NOT get refund or even apologies letter. i am very very disappointed this service. never had this kind of experience before.

Not a hotel, is someone’s appt. and is was not welcoming.

Awesome

There was no toilet paper when we got there and the staff was still cleaning when we got there

TRES JOLI APPARTEMENT, TRES PROPRE, UN PEU DE BRUIT CAR DONNANT SUR LA ROUTE.