Upon enter it smelled horrible. Cant even to describe the overwhelming stench throughout the building. Management more concerned about yelling over PA at customers who left dinner table to use restroom and forgot mask at table, 3 times, or used vape to try to cover smell. I dont like vapes but smelled way better than restaurant. Half of games were unavailable. Sat at table for 30 minutes before approaching manager to get a waitress to greet us and take order. Waitress Amber was great. Better off to buy $200 worth of steaks, fire up grill and put to xbox up on 2 big screens and stay home.
It wasnt necessarily a bad experience. The food was a little cold when we received it. But the waitress was very nice and the bartender made a really good drink for us. But the experience wouldnt stop me from coming back again.
There was a very strong smell of sewage in the building. They clearly have a plumbing problem they need to fix. There were also many broken machines. It sad they dont take advantage of this big nice facility. It is not managed correctly. It could be really great if some simple things are done.
They denied service to my friend because his ID was 2 days expired and we were going to celebrate his 21st here. The governor even said we cant just walk in and get an updated ID. I would completely understand if he wasnt 21 but how is that a good for business to deny and ruin someones night when they just wanted to have a few drinks to celebrate turning 21. I would love if corporate reached out to me. Because I was able to walk in and buy alcohol with an expired ID so why are they discriminating???
Had a really good time for my childs birthday party. Had a blast playing the games. Food was great and alcoholic beverages were on point.
So much fun lots of awsome games and great food and drinks prices are a little high but well worth it highly recommended
Total fun, Wednesday, games half off. Good food and fun for all kids. Covid 19 messed it up for a while. Cant wait to go back
First time there. It was nice and big, game area was bigger and better than expected, although lots of games were down to social distance. The food was good and the prices are average. I had a chicken alfredo dinner for 13.99.. And u can actually win good prices for the amount of tickets u win unlike, say chuckie cheese lol will go back, on occasion.
Terrible customer service.. rude staff in dining area I dont understand for the life of me why do people work in customer service and they dont like people or have a bad attitude you know what you signed up for smh
It was ok, kids were able to do some of the games, do social distance. And the menu seemed like it was limited on food choices
They were every rude especially the manager. It took forever for someone to come serve us we tried to get the managers attention and he kept going. I bought a groupon not to long ago and I tried to use it they told me the don’t do those anymore he claimed they stopped a year ago. When I showed him the groupon and he said that’s not our website I said yes I know he said yes but we been stopped doing those. Very unprofessional and rude.
Always fun. Nice social distancing policies set up here.
My son and I drove two hours to get here. We had heard a lot about this place so we decided to check it out and I am so glad we did! What a fun place! They have very video game you could imagine. It was fun and the food was good too. The meal prices were reasonable, much like you would pay at Applebees. Every kid will want to order the glowing slushy drink. Never fear mom and dad, they have drinks for you too with a full bar and a wide variety to choose from.
Came tonight to celebrate my sons birthday and got a couple of the Eat and Play specials which were very good and allowed the kids to play a bunch. (Good value) My daughter also met up with us and ordered a steak which came out rather undercooked. The management got wind of the situation and immediately replaced her meal AND removed it from our bill to make up for the hassle!! Most places would have just got her a new one but D & Bs went over and above! Great time was had by all!! Looking forward to coming back again soon!
This is such a fun place for a date night or even just a family night out with the kids. Weve done both and have had so much fun. The food is good, their sliders are my absolute favorite. They have fun cocktails too. It is a little pricier but we expected that going in.
It has a foul odor from their pipes bursting while they were closed. The smell is strong even through the mask.
We had alot of fun playing games and winning prizes!!
Ive only been to one other D&B and that was when I was about 13 I think. I really expected there to be more and cooler games but there is surely something for everyone here. Love my Sonic the hedgehog head pillow I got with my points! The food was really really good. Dont think I could have asked for better. The staff were very nice to us as well. Thanks for making my 1 year anniversary a blast! Hope to come back for year 2!
Wish they were more upfront on the change in their promos! We had just saw a promotion for the $20 unlimited wing and play deal and we were super excited to check it out since we both had the day off Monday (the deal was for Sunday, Monday Thursday)My dad called to see if it was still going on and it wasnt at the Wyoming, MI location but they responded at the Livonia one that they did still have the combo going. Turns out the eat and play combo was different and not what we were looking for. The game selection was nice though and the beer was still good... wish the deal was still valid though!
Lots of fun, can feel like a kid again. Will take you back to the good days if you havent been to one in a while go for it! Always something to play if your favorite game is being used. The food is great, always something available for your needs.
Good food and affordable. Many screens, but all of them were showing the same game. I was not able to see the Miami Heats game that I was looking for.
Super fun. Food is really good and my kids and I love the games. We had a great time
I cant access the link in your response so here it is. We went there for a party I reserved and put a deposit on. When we got there we were rudely told there was no table. When I showed the manager the agreement we had he acted like he did me a huge favor by getting me a table for the party that was now waiting for seating. Dont remember an apology or anything other than him looking for a thank you. Thankfully the server was amazing but then the manager decided to settle the rest of my tab (for the game cards) while we were eating. Even though the contract said to settle once the party was over. Once we settled the rest of our food bill at the end of the night I noticed that they tore off the survey part on the receipt. See pic below. I will never again book a party with Dave and Busters again and advise others to do so. This whole thing was extremely stressful, from planning the event with your confusing broucher to dealing with the rude manager at the day of the event. I hope you decided to make planning an event a stress-free process and train your managers to fix the situation properly not rudely. I also filled out a survey that was emailed to me and did not get the coupon that was promised.
We had a great time using a groupon here last week for my sons birthday. I was there with 6 kids and I sat and read at a booth. Every server was fantastic and the pizza pretzel bites are popular among the 13 year old boy crowd! We were there for 6 hours and had 3 servers. I cannot remember the first ones name, but she was great. As were Danielle and Kelsey. Nicely run business, clean bathrooms, great day.
The head tech is a great guy who is receptive to reports of game malfunctions.
Horrible experience due to COVID can’t renew drivers license. This is BS I’m over 21 clearly and won’t serve me. I will never return here after today.
I love the atmosphere, thats why I visit so often, the staff really know sports and I always enjoy talking with them about sports!
They have a great menu, fun games to play for all ages, and lots of parking. Reasonable pricing for game cards.
I came here to celebrate my little cousin’s birthday. The food and drinks were decently priced. The arcade games they had were amazing. This is a great place to spend a few hours with friends and family. I will definitely be back!
Nice and friendly.Ill visit again.
Love this Dave and Buster’s- we travel from Ontario, Canada frequently to this place and we have never been let down. Friendly staff, great location and ample parking. All of the employees here are helpful and happy to serve the customers. Can’t wait to go back!
Decent food and atmosphere was comfortable and relaxing.
Ok. Smelled funny. No place for parents to sit while watching kids play.
Went for a friends daughters birthday party. The staff was incredibly nice and helpful. Our waitress was especially pleasant and went out of her way to make sure we had everything we needed. Despite the large crowd that was there on a Saturday all of the kids had fun and enjoyed themselves. My son wants to have his there now and I am highly considering it.
Cost way too much really. Security was very resist to my 16 year old sons.
Best place to go for a night out. Drink prices are affordable & friendly staff. Love that the bar is in the middle opens up the place. Nice Atmosphere. Best place for Game night with the guys.
Called Them 2 days prior To our visit for a birthday party they said there is no reservations it’s first come first serve, we get there with a party of 7 and stood for 4 hours with no service or help then the staff was so rude when we tried to get any clarification. Then we asked about reservations again and was told then we could book a party, so I was lied to and had to end up waiting 4 hours and was never served and was treated so rude we left and went to another establishment. The worst Dave and busters around easily you all need to help your staff understand the reservation process
Very fun date night place, food is usually good (can be hit or miss though) the drinks are amazing and the games are fun (atleast the ones that are actually working!)
Had a great safe and fun time
Our media team had our outting here. Good Food, Good Times. Note the VR ride is cash not tokens
Good time every time. Good selection of games. Food is pretty good. Only complaint is the portion of fries they give you with your meals are equivalent to an Small
It was so much fun!! I had never been so my boyfriend took me on a date there, it was amazing. Food was really good too and so were the drinks. The Frozé was super good! Definitely gonna go again .
Can be very costly. Food is okay. I love the atmosphere in this location. Wish there was something for children under five to really have fun with. Wait time wasnt great to get served nor seated. Sitting anywhere near the doors, you get a horrible draft anytime people are coming/ going... the walls dont block much when it was cold. Restrooms were pretty clean. Ticket redemption area is VERY small. Decent parking. Go on wednesdays for more cost savings however pack your patience.
Food is really good surprise me. Clean safe place for the older kids to have A party or just for something to do. It can be very pricy if your not careful. I suggest to look for the deals before you go. Always A good time
Came to celebrate my nieces 21st birthday here. Drinks were a little pricey, but the arcade games were very affordable to offset the cost. Our group had members aged between 15 and 64 and there was something for everyone. We all had a blast!
Hosted my sons 8th birthday party here and was very happy! The manager, Doug, did a great job of correcting an issue with a delay in getting our party platters. And our server Chelsea was awesome! She was available to help and offer anyone anything they needed. Food was good and the room for the party was perfect!
Really busy. 1 hour wait for booths, waitress was prompt with orders. Saturday evening crowd definitely for adults. Left at 7 since a more lively crowd stated coming in
So much fun! I absolutely love coming here! Just be warned, it is super easy to lose track of time here. Cannot wait to go back.
Great fun for adults & kids, food is like a 5 star restaurant!
Everything from the wonderful games, great food and staff were completely perfect. The children enjoyed the plethora of games and the wife and I enjoyed the nachos and Philly steak sandwich (try it). We will definitely be going back.
Good but little expensive place. If you like to gather information about Birthday parties then you might need to look online because people at the front desk does not have any knowledge of it. They dont know anything and have told me if I need to find about birthday party or any other event I need to come at 10 Oclock in the morning.
My wife and I went in a Wednesday (half off games). There was a nice crowd, but things flowed orderly. Food service was great and so was the food. Portions were big and food delivery was timely.
Table behind family is not taken, people there left half and hour ago, won’t clean off table to let my other family members sit down.. beyond frustrated
Games were great, service was great. Food was disgusting. Everything had salt on it. Way way way to much salt. Idk if the cooks were trying to sterilize the food because of what’s going on around the country but it was just awful. Please use less salt. Still, I recommend this place. Just tell the server to watch the salt.
The games are fun, but almost all the stuff that you can buy with the tickets you win are for kids. While they set themselves up as an arcade for adults, it doesnt feel that way at all.The food is not great, and not at all worth the price. Stop in for only an appetizer or dessert, and eat your meal elsewhere.
Had fun with my wife until we were asked to close our check and give up our table in the bar, even though several tables were empty in our area. We would have been completely fine with closing our tab 1. If the bar was busy and they needed seats. 2 if we hadnt planned on continuing to order drinks and appetizers once we had finished our next round and buy another 75 dollar card. Will probably drive to the one in Troy next time if we decide to go to d&b again.
I take my children here very often. My children really enjoy Dave and Busters. The food is good, its always clean and I like that they offer a variety of different games.
Fun for young and old alike. Unlike many arcades, the tickets required to buy items is reasonable. Great selection of games. Good place for parents to eat and watch spring events while kids are entertained in arcade.
Good food. Very slow. Could use better cleaning. Games are always fun a d if you have an issue they fix it.
Waited an hour to be seated. Upon being sat at the table it still needed to be cleaned. There was no silverware on the table or condiments once the food arrived. Food was brought luke warm and the appetizer was inedible. The appetizer was sent back with no recommendations on another appetizer to try. The server was not attentive to the table during service after drinks arrived. Asked for condiments and everyone seemed to have terrible attitude. The bathrooms were filthy as well. Very upsetting for the family restroom to look the way it did with paper towel and tissue everywhere. Not sanitary at all for my child and self. Not sure if my family, friends, and I will patronize here again. Use to not be a bad place to go to until now.
Fun times. A bit pricey, but not surprising if youre familiar. If youre going with little little kids (
The girls love it and its a great way to killer 2hrs and 50.00 never ate there though. Games are fun if not confusing. It is too bad they dont play arcade rules and let you keep playing if you keep winning.
Had a Blast celebrating my 50th Birthday with my daughter, sister and niece! Sipping on them Tequila Sunrises Oowee! Food was good Chicken and Shrimp Stir Fry.
Wowsers! Adult fun at its finest. You can bring the kids, but be sure to take one night alone for yourselves. Then play until you drop. Food was awesome.
Currently here and the staff are completely incapable of doing anything... Machines are all broken and the staff has been nothing but disrespectful and given attitude whenever a question is asked... I would give them a pass if it was busy but we got here when it opened and there are not many people...very pathetic!
I have visited this location a handful of times with my travels to Livonia, the first visit I complained to the manager bout the mens restroom smellsing like raw sewage, he said theres not much I can do Ive done everything I can do, its up to home office. I visited a week later and the issue with the bathroom still remained. The bar staff is friendly quick knowledgeable the food is well made high-quality hot and fresh. But Im now here a third visit several weeks from my initial visit and the bathroom smell still exists. Please fix the sewage smell in the mens bathroom.
Service is good and place is great. Food quality is below average, actually well below average.I would still go there again, but only for drinks and not food. If you are hungry, you can skip it. I would have only gave them one or two stars but the place is happening.
Service was very slow. Took forever just to take our order and bring out waters. Food was good and served hot when we did get it. Kids always have fun and dont mind the waiting. Games are nice but some are really overpriced per play. Place was clean and environment was great. Just need faster food prep and getting out drinks.
Really fun place. Has loads of games to play, and loads of stuff to buy with tickets! Would recommend this place to everyone.
Games are super fun, but I will never eat there again. They should allow the public to bring outside food. But how would they make more money? Right, so eat elsewhere and come out and enjoy tons of fun with friends or date night.Tip: you get more tickets playing the token games ;)
Clean facility, professional staff, great customer service. They went above and beyond. They had no problems answering questions.
Lots of fun with family. Arcade games, everything is by card now and you have to pay if you need a new card. Good food just expensive. I ordered the cheese curds they where the best.
Quick stop for cocktails & lunch. Every thing was tasty! Loved the huge rock em sock em game
A great place for family, friends and company team building. The arcade section offers something for every skill and ability level. Offers a good assortment of food and drinks. The massive tv screens are always a plus.
Had an awesome time tonight. Came to Little Caesars Arena tonight, for a show, from Saginaw! ( about 1 and a half hour drive ) Then drove a half hour after that to Dave & Busters for some fun afterwards. We had a family of 6 and it was packed. For as busy as they were, our service was exceptional! The bar/ restaurant was crowded and they also had a birthday party going on. We quickly grabbed a booth before it was even clean and our server had it cleaned and ready to order in less than a minute. Food was absoulety delicious!! We played for a bit, ordered, played for about 20 mins and food was waiting for us when we returned. I wish i remembered our servers name. She deserves to be praised! Short, blonde and has glasses! You made our night. Thanks Dave & Busters.
Its like a casino for kids lol I love this place. If you havent already, try the virtual reality. Worth every dime.
Really pricey. The cards cost to load, the games are expensive and some games are junk or very short duration of play time. Likely to stick with other venues going forward. Clean, staff at ticket center were nice, and the atmosphere fun.
Always a great time, enjoyed some good food and drinks. Fun for all ages from kids to adults. Will be a go to for sporting events and just leisure time
Okay food, but you want to come for beer and games.
They service is rude, employee cussed out my kids, and when I went to pay the lady was calling me broke
Went on a Saturday and it was very busy which meant there was a wait for almost every game. Lack of variety when it came to games. Great atmosphere
It was my daughters 10th birthday and she wanted to celebrate here. She really enjoyed herself.
New option to buy points for card to have more buying power in the gift area. Love that! Burger in the restaurant was pretty good as well.
The food is not worth the price by any means and felt horrible after eating. Definitely hasn’t changed since the last time I ate there which was a year ago and we had a reservation for my birthday and waited 2 hours for someone to honor my reservation. Only reason why we waited cause we had over 25 people and would have cost us just as much time trying to find another restaurant to seat us on a Saturday.I’m satisfied with the gaming area and so was my son. it was for the most part clean for how much traffic goes through there.
Service is very slow. Even if you go to the bar for food and drinks, you wait rather long. The food is mediocre.The game area and prize room is awesome though, and thats what its really about I guess.Be careful, some games dont automatically add tickets to your card, you have to tap it to collect them. My kids lost over 2000 tickets because of this. Beware!
The place is fun but waaay too over crowded and noisy. You guys need to limit the number of occupancy. I look forward to returning but please do something about people running in the building.
We have been trying to go here for months. And finally we made it. My boyfriend and I had the best time. And we both kept hitting all the jackpots we had over 8000 tickets together! The drinks and food were amazing! The place was huge! We had such a blast! I cant wait to come here for my birthday!
Great fun at this place. Good food as well. Got a great deal on the unlimited wings and play offer.
Today was my husbands birthday and he wanted to try out dave and busters. It was very crowded, but thats to be expected for a Saturday. For four people with the $20 play and 2 chicken strip orders and 2 basic not really good burgers my bill was $134. Thats about $34 pp it wasnt that bad
Ida was our server tonight she was very friendly and nice.
Love the games! Got the surf n turf pasta (not sure if thats the official name) but the steak is very low quality even though they did cook it correctly, medium rare. Other than that, I like going to D&B.
Great setup. Food and drinks we good. Might be the largest D&B that I have been to.
Never have been there before took our little one there and had an adult night as well it was very fun. Little bit pricey for family fun though.
Hi, to answer your question: get the virtual reality ride to work more consistently, maybe add more seats to accommodate more riders. Weve spent a lot of time in that line. Secondly, some of the prizes seem tagged a bit high in the store area.
Went for their New Years Eve celebration for the kids. We had a great time, but they didnt say upfront you had to pay for food. A lot of other parents thought too, that food was included in the package as well.
Lots of game options. Lovely place to spend time with family or friends. Fridays and Saturdays are very busy but you will still find something to play