Love this place! Cant beat the price!
The place was clean and children friendly
The place has ridiculous rules and not enough activities in the facility
Took five grandchildren and watched them enjoy themselves for hours, without staring at a viewscreen or TV! Six enormous bounce house constructions and lots of other physical playhouses...very reasonable $8/kid entry fee! Well be back!
I took 6 kids here tonight and they all had a blast the place was clean and the staff was polite. My kids range from 13 to 4 and they all had fun. This is a great place for kids to burn off all that extra energy that they all seem to have.
Awesome place, very clean, must go places for kids. wana take these chairs home so relaxing
My nephews had a blast and for a great price. Really enjoyed being able to get them out of the house since its to cold to be outside.
Guy working the counter was less than friendly but the place was nice. Kids had a good time.
Good place for the kids to run out of energy has a place were you can sit and watch close by
The kids love it. Great place a for getting the energy out.
Such a great place for kids. We went to a party for a friend. Love
Have been here a while ago when owners were much kinder and not focused on getting more money out of people... kids had fun and it was nice to sit while they ran around, but not all the inflatables were even up, which made it not really worth the $8 per kid.
I was reading one of the comments posted .i was there at the same time not true they had all inflatables up but one was down enough for my two kids to play they had one down for cleaning the gentelman behind the desk told me.we We have been going to this place almost two years with my two boys every time I see they keep improving and this place is very clean and safe and the price u cant ask more.will surely be back with my boys thanks
Great place for younger kids to burn some energy. 12 yrs and younger. Must be two to jump on the larger inflatables. $8 for unlimited time, but they do have group discounts for over six kids. Socks are required, adults as well if youre monitoring your child under three.
Its ok and all. But the food prices are high. Not all the inflatables are inflated and its 8$ per child. Also not much to do for 2 and under. There is a inflatable bounce house for little ones but adults cant enter even to retrieve scared child. Pretty much all for big kids.
Its nice but pretty crowded.
It’s a very nice place and kids love it. I don’t really like that you pay by the hour. It makes it very expensive, unfortunately.
This place was horrible. I brought my son for his 4th birthday and they only had one thing up that he was able to jump on. Then when I was discussing this with the owner he continued to argue with me about how they dont for warn people on week nights that they take down half the bouncing houses that are in the arena. I wont be coming back and I wouldnt waste your money!
My son had the best 5th birthday party here. The staff was super friendly and helpful and the kids loved it. 10 out of 10 would highly recommend.
Good place for birthday parties, For young children.
I took my 2 and 4 year old here and I cant get on the blow ups bc Im not 12 but Im under 150lbs... so I wasted my money and I cant get a refund would not recomend at all.
Fun place! Weve been here for a birthday party and also walked in to play. Good place for kids to go (especially in the winter)to have some fun. Monday was pretty slow when we went. Good day to go if you have smaller children or shy children who need some space to play. Reasonable prices for entry and for snacks and drinks.
Place was empty. Had to leave. Because of a private birthday party was there for an hour and fifteen minutes and was charged 16.00 when entering the place with two childten. Was not notified that we had to leave early due to private partyAlso no signs in the vestabule. Indicating. That you have to leave because of a private birthday party. Bush League!!!
I am not gonna write any long comment .But i suggest you visit this place and make your own judgement, My 6 year old had a great party at this place so much fun very safe .Rooms are so clean nice decor our family and friends had a blast we had Awesome time love the new inflatables
Awesome! My kid ran around and I got to sit there and nurse my baby. It was perfect. The other parents were super nice.
Fun place to take the kids. But get your wallet out this kind of fun cost money. Its a clean environment and the kids will have a blast. Plenty of free parking. Available for a few or a large group. And its a safe environment.
We had a birthday party there and it was a lot of fun. Its a bit pricey but we found the service to be very good. The kids were 5-8 and they all had tons of fun.
Its a decent size room with 6 inflatable play structures. My two year old loved it. The inflatables do show signs of use but nothing concerning. They also have a few arcade games. Its a great place for two year olds +, dont forget to hand sanitize! However I think anyone about 9 to 10 years old, like my oldest, would be bored somewhat quickly.
Would give 0 stars if I could. Facility is fun for kids but a terribly run business. Have gone there multiple times during their posted business hours for them to be randomly closed. Customer service is terrible.
They do not allow you to bring water bottle in. Which if your kids want to drink water you have to buy the over price water from them. Owner is very rude.
Clean, fun and well run. If you or your kids can’t follow simple and reasonable rules, you aren’t going to like it. However, if you want to have a safe place for your kids to get some exercise and make friends you will most certainly enjoy Jumpin’ Jax.I think the gentleman who runs this place gets a bad rap for being mean or rude. He’s not. I’ve only seen him get after kids who weren’t following the very simple rules. He was not mean at all, just firm. For me, it’s a nice change from places where the staff is afraid to crack down on reckless behavior because the parent may be upset.We love this place!
Great place! Brought my kid and they had comfy chair for me i finished my homework when my kid jumped.
We had a birthday party here for our two kids on Saturday. The kids had a lot of fun but the owner was rude. We booked a private party from 6 to 8 and he started getting annoyed and telling us we need to leave at 7:45. We got to the place about 15 min early and apparently he started the party as soon as we walked through the door. Most of the guests hadn’t even arrived at that time and the kids didn’t start jumping until 6 so I’m not sure what the thinking behind that was. Some of our guests reached out telling us how unwelcome he made them feel. I assume he was mad that some of the kids were going in and out of the party room after the jumping time was over. It’s pretty hard to keep 15 little ones in a small room with no door. Plus the bounce houses were deflated so it wasn’t like they were still trying to jump.
I am not into review writing thing but my experience @ jumpin jax made me do so, Me and my kids went to this place yesterday upon check inn guy told me it is $ 32 for 4 kids and i did not have enough money for my kids to play i have been off work for almost month now due to shutdown, But my kids want to go some where so we decided to come to this place so i told the guy behind desk i dont have enough money will you give us some discount i have been off work. He told me how about this you keep this money and let the kids have fun they can stay as long they want and ask my kids they will also have one snack and one drink and there mom paid it all, i was just shocked and in tears i never had this kind of experience in my life i cant express my feeling but i want to say god bless you and your family and thank you so much for making our day.we will never forget this experience.
Do not take your child if under 3! Went to go take my son today who will be 2 next month, and the person at the counter laughed in my face and was extremely rude. He said children under 2 are no longer aloud, even though their website says they are. Definitely will not waste my time checking this place out again. I took him to the bounce place in Meridian mall when he was 18 months and he had a blast. Will be going there instead.
I would have not asked anything more for my child who is suffering with autism the place where he can play and interact with other kids, I recently moved here and someone told me at work about this place great setup we had blast you guys are just Awesome Thanks
My kids love the place. Its great for winter, and you want your child to burn off some energy.
Our two year old grandson thought that this was the best experience ever. Some activities were to advanced but all he wanted was to bounce.
Dont stay on lake Lansing Rd to get there like Google maps tells you to. The entrance is on the other road off the roundabout. Seems like fun for kids. Nice chairs for adults to sit in to talk and keep an eye on kids. Nice small room for birthday parties.
Fun for the kids but the birthday party rooms were very small and it smelled like poop in there
Went to my granddaughters bday party here-what a great place!! Nice party room & the kids LOVE it
Great place to bring your lil one to get them nice and tired. Went here for a co-workers daughters birthday party and my son had a blast. Some bounce houses do have age limits that may prevent your child from going on while others theyre allowed on with supervision.It can be a little loud so if your kid screams already, you wont be surprised. :-)
Lots of jumping, running, bouncing fun for the 3-6 year olds we brought. Can bring your own food. If you purchase food there, the minimum for card payment is a $5 purchase. No bars in bathroom stalls for those with mobility restrictions and no wheelchair stall. Also, there are large ladders in the area between the bounce room and the restroom hallway in such a way that they look very appealing to kids and keeping some children off of them would be very, very difficult.
Grandson had fun. Reasonably priced. Clean. Free Wi-Fi.
My little brother has his 2nd birthday party here. Even if you have a party no adults can jump on the bounce houses. The arcade games are all broken down. They had nothing but $5 in quarters to play the couple games that did work. The chairs for the adults are getting torn and not so comfy. Youd think since the adults cant jump they would have a little more to do for the adults so they can make better money. And come time for the party to come to an end which was 9:15 at 9:00 they were flickering the lights to tell us to leave. And the guy working at the counter was being mean to the kids as we were leaving and my step brother was crying because of him.
Nice place. Feel like some of the bounce house are getting a bit worn. But kids love this place!
The kids really enjoyed the experience. It was clean and comfortable.
Nice clean & very large space
My kids love this place, but you cant trust the hours off of Google. I suggest calling ahead to save yourself a drive and some disappointed kids.
My kids love this place and so do i, very nice setup for kids to play and parents to relax .The place is very clean, there is no time restriction you can stay as long as you want, Highly recommend this place we will be back thanks
Awesome place we had great time very very very clean my kids love it
Great place for birthday parties or just to let the kids have fun!
The concept of this place is wonderful. However, the party passes we received (and were paid for by the party parents) expired only 2 weeks after the party.We went to use our passes and arrived at opening time to find the place completely closed with no notice on the door/website. The man (An owner?) arrived at 10:30 and spent another 10 min. setting up before kids were allowed in. We used the time to use the bathroom that was very unclean/sanitary (and I have low standards for public bathrooms) and had trash thrown all over.As we were leaving, I asked him if they were compensating for the inconvenience. He was very rude when telling me no and explaining why. I said I understood, but asked again if they were compensating for the 40 min I had to stay with kids in a coat room. He literally laughed at me, and never once from 10:30 to our leaving did he apologize. I would say that it is a place that will entertain most kids for roughly an hour. After that the few dozen kids seemed to be bored by the 6 inflatables.
My family and I have been going to Jumping Jax for about a year now, and I have never had a problem with staff or other families. My kids love it, and they get very excited about days off when we are heading there.The only problem (which didnt effect me personally, or my family) was just before Christmas two cars had been broken into in the parking lot, and the women had personal belongings stolen. Both cars where parked in the North West Corner of the lot, right next to the corner of the building, and right along its face. Maybe security cameras would help!
Good place for kids to play, reasonably priced. Definitely will return.
Clean. Reasonably priced. About an hour before my 4 year old got bored. If you get there early enough you can get e comfortable chair to sit in. Bring your own snacks and drinks. They have a handful of items you can purchase there. Great place for birthday parties.
This place is one of the must go places for kids, very clean and great setup we were here for a birthday party they do such a great job rooms are very nice well decorated, and they take care of everything Very reasonable price we will be back Thanks
Nice place to bring kids to burn off energy.
Ok.. not as clean as I would like it . kids had fun
My sister n niece went to use the bathroom n my niece was so DISGUSTED because there was Urine everywhere n the bathroom was so filthy n gross. Floor was wet n stunk of urine n baby changing table was filthy n had fecal matter on it.Never going there AGAIN she said...Dont blame her.Other then the bathroom issue, she had a fun time...
My grandkids liked it, however I do not want to go again
Good healthy fun for youngans. Parent rest/watch areas. Birthday rooms. Great way to spend a cold winter day.
Attended a birthday party, party rooms felt slightly crapped especially for larger events. Kids play areas are clean and all in working order. Good place to let the kids let loose their energy buildup
Great place to go to have kids burn up there energy. If you dont have children under the age of 12 there isnt much to do.
Pretty simple setup. The kids always have fun. Wish the furniture was a little cleaner sometimes, but the last few times we have been there it was new or replaced.
Staff is not very friendly not very helpful I wish I had early morning hours for children I didnt know that the children had to be a certain age it will be nice if they could give me advance notice rules and regulations grand kids had a great time and I do think they need to update some of their material
Always a lot of fun for the kids. Make sure to bring snacks and that your kids have socks with some kind of grip on the bottom.Updating review after some bad experiences. Depending on who is running the desk you might have an okay time or a terrible time. Last time we went they told us they were closed right as we were walking in even though it was only 5 and they are open until 8. Kids were very upset. Probably not coming back.
The people are nice and not super nosey. But the signage and toys are confusing - the sign says no one under 2 beyond a certain point, but then there are toys for toddlers to climb on behind that point. I love that they allow outside snacks and have snacks to buy in case I forget.
I wish they had an early morning reduced rate for kids under 5. It would be nice to just be able to have then play for an hour because thats all my kid were good for. Kind of expensive if they just want to play for 1 hour. Also, I noticed alot of bugs on a couple of the bouncers.
We have a good time
It was a safe fun environment and the kids enjoyed it immensely. Lots of bouncy house options. And even a place for parents to sit and relax while watching their kids.
They are under new management and sadly it appears the new owners have no desire to be there. I have gone twice in the last 2 months and both times I had a negative experience due to management.First time that I was there we went at 6pm on a weekday, they are open until 7 however the owner decided at 6:45 to turn off all of the bounce houses and asked us to leave. Had he informed me they would be closing early when I showed up, I could maybe understand this but after taking someones money you cannot just decide to close 15 minutes early. Trust me, I am extremely understanding, it would not have been an issue had he just made it known. Instead he was extremely rude and acted as if we were a burden. (Their were 3 other families there at the same time)Second time we were there I had my 4 year old and my son who is under 2 (Under 2 is free w/ a paid admission for an older child.) I used my punch card which I purchased sometime ago to pay for my daughter. The punch card is $50 for 10 admissions so you save roughly $30 by purchasing ahead. Anyways, he informed me that if I used my punch card I had to also use it for my son (who again should be free) because it was not considered a paid admission since it was pre-paid. This is honestly the most ridiculous thing on earth. I understand he wants to make money, but then dont sell the punch cards. Either have a deal or dont have a deal. Anyways, sadly to say once I use up all my punches I will no longer be going here. I wish that the owners actually enjoyed the business they purchased instead of just trying to find ways to make more money/work less. I am super sad, however I will gladly drive to Grand Rapids to the jump houses there to support a business that treats its customers with appreciation.
The staff couldnt be more rude. I was there Sunday Sept 16th if management is interested
My kids love this place. I have been going there for 4 years and never had a problem with staff, management or anything else. The party rooms are a bit tiny but its not meant for a huge gathering, just something simple. I am planning my daughters 4th birthday there in September and it is ideal for maybe 10 kids.
It was nice price just a lot of rules
Went there for a birthday party and very well organized. The kids had a wonderful time.
The service was horrible and the staff very rude. A few families met up and took our kids. Some family members baught gifts for my son as his birthday was the week before. The staff told us that his gifts were not allowed in the building and he would have to open them in the parking lot unless we paid 70 dollars to use their party room for an hour. We had already paid nearly 60 dollars to get in, we wernt having food or cake, all the kids were playing and they couldnt let one kid sit and open a few gifts in the building. When we questioned the policy the staff member took us to the shoe room, pointed to the walls and said to read the signs before we came back in, then he walked away. Later on i went to buy 2 waters and handed him my card, instead of saying we have a 5 dollar minimum on credit card purchases, he stated that I must not have read all the signs and aggressively pointed towards the credit card sign. Very rude staff, bathrooms were filthy with poop on the seats. There were 5 families that all came to enjoy the day. None of us will be back.
My son was there for a party and everything was fantastic! All of the kids had a great time, the person working there was very courteous and attentive, and the place was CLEAN!This was our first time there and was beyond my expectations. We will be going there again.
We just moved here and this is one of our familys favorite places. It is set up really well and give the kids just enough freedom while keeping an eye on them and making sure they are safe. They have an area for two of our children under 4 so they dont get run over by big kids. The staff is very friendly too. I wish the bathroom was a little closer but it is ok. Thanks for all the fun times and more fun times in the future. PS the frequent jumper card is so worth it.
This is really a nice place for kids. My two daughters went there twice for their friends birthday, and they had a lot of fun. The space is big, and the facilities are plenty for many kids to play at the same time. The staff are nice and very helpful.
WE LOVE THE NEW LOOK LOOKS GOOD NEW INFLATABLES LOTS OF FUN THANKS AGAIN We have been going to this place for a while now. Only place where i feel my kids are playing safe and in clean environment my kids love this place very affordable for every one, Love the new look
Its advertised that they have a 2 and under area, that is in fact a lie. If you have a child under 2 just dont waste your time.
Love this place! Comfy chairs for parents to sit in, and you can bring your own food. Kids always have a blast!
I have been taking my kids to this place for a while now and also done birthday parties there. We love this place and never had problem with staff. Would love to take my kids again and again.
The kids had a great time! Lots of fun running, jumping and bouncing! Great party location.
Great place on a rainy day
One of our friends told us about this place, i tell you this is a great place for kids especially in winter time, we had a blast very clean and you can stay as long as you want, highly recommend all moms to check this place
We went there today for a birthday party. While my daughter loved the bounce houses we were completely dissatisfied with the way we were treated by the staff. They confined us to a small overcrowed room and we were told the kids were not allowed to play anymore. I stepped out of the room for a moment and was rudely told to get back in the room. On top of everything we were rushed out of the place and they started taking everything down before we could even gather our stuff. I would never book an event here
Great Granddaughter, had a great time playing. She met two young boys that was very respectful.Jumping Jax was clean, friendly.
I love being able to let my son run around in there and wear himself out This is the only place i feel comfortable let him play with other kids while i enjoy free internet. Ive never had issues with the staff or facility. The price is better than the other places around, they never change there price i have been going this place almost 3 years now Thanks Jumpinjacks
Just want to thank you all for making my daughters birthday the most memorable one, very clean and safe place will surely come back we had great time
Had an absolute blast! The staff was amazing, Let me clear this up for everybody. This place is clean, organized, safe and above all, FUN.Really a 5.5 star to the staff and management, . The kids loved it great for adults too very nice lobby and free internet, I can assure you that we will be back! and let our friends and family know about this place
It is simple but my 3 year old son loves it!!! Great for a rainy day!
Manager almost ruins our time, EVERY time we go. He walks around with his arms crossed, yelling at kids, telling them to keep moving, hurry up, don’t do this and don’t do that. No idea why this guy is managing a place for KIDS!!!Edit; last time he was a bit better.