The black guy was so friendly, helpful, and knowledgeable of the fish. He told my son and I which fish could go in the same tank, and which ones couldnt. I walked out with about 7 fish and fish food. All the guys was so friendly I heard them with other customers. I only went in there for a catfish for my sons Birthday. Hes a great salesman!!! Love this fish store.
We came in with a general idea of what we wanted. The staff was excellent at making sure we understood the fish we were wanting to get, as well as making suggestions for which ones that would work the best together.They were very knowledgeable, and did a wonderful job communicating that knowledge.
The People Are Awesome there theyll answer your questions very knowledgeable and get a nice selection of fish tanks and supplies
Tanks always have fish with ick and/or dead fish so I never buy fish here. Thought I would be safe purchasing plants and doing a bleach soak before placing in tank. No luck. Now my fish have ick and I have to go back to the toilet bowl to get a cure. Last time I will ever set foot here. SPCA should really check this place out for animal abuse.
Never seen so much ick and dead stock in my life. Good selection but doesnt look like they are quarantining fish before they put them for sale. I wouldnt risk my tanks with their fish.
I can see how this place has been open for so long. They are very professional and helpful to their customers. Chris sat me down and explained what my fish tank needed to let my fish have a healthy life. Didn’t just try to sell me products he was very helpful and I’m very appreciative of him and this place. Will 100% get my business from here on out.
Nice variety of fish and knowledgeable friendly staff
The service was great, the reason im giving 4 stars is because I bought 4 koi and 2 goldfish and one of my koi died within 4 days. But the others are do good.
Terrible customer service. One of the employees was extremely rude. He is a really tall and skinny white guy and looked very odd (a nice way of saying something else). As soon as me and a friend walked in he basically told us we shouldn’t be in there. Then proceeded to walk away on his phone when we clearly needed help. Mind you we were the ONLY PEOPLE IN THERE. We stood by the service desk and he kept ignoring us when another guy walked in and before the guy even got to the desk this same employee asked if he needed help. It’s like we weren’t even there. I have never been treated so terribly. We ended up taking our business elsewhere.
Not handicap assessable is my opinion. Very cluttered. The selection of fish however was awesome.
Adrian did a good job greeting me when I first walked in and is very helpful, he should get recognition for that Im very satisfied
The taller skinny guy is extremely rude! A friend and I walked in at exactly 10 am when the store opened. I needed help determining which chemicals I needed for cloudy water. We were standing by the register when he saw us and says “I didn’t know anyone was in here” and turned around and walked away.Another customer walked in about 3 min after me. The employee walked up to him and asked how could he help him. Completely ignoring that I had been standing there needing help!!
Cool fish and good service, but some fish look unhealthy like some have black ich or look like they are dying
Ive tried a few different aquatic pet stores in the area and this one is by far the best. Amazing customer service and the fish are well taken care of. They definitely last much longer than other fish I have purchased from other sources.
I’m hooked. The is one of two tropical fish suppliers in Lafayette. You can find common and rare types of fish. The staff is knowledgeable and quick to help and answer questions.
I appreciate how broad of a knowledge base the staff has and always look forward to a visit to Tropical Fishbowl.
If I could give 0 stars I would. This is the worst customer service and place in Lafayette. Sorry but I will never step foot in this store again. The lady is rude, the tanks are disgusting, and overall the store is horrible. It’s honestly sad that people don’t care about their customers anymore.
Friendly, helpful staff. Healthy plants and fish
We like to sell our fish here!!!
They had a wide range of cichlids, which was very impressive. almost all fish appeared healthy. employee was very helpful and answered all my questions.
Good place, friendly people, good selection. I like them. Good service. Wilson Varghese.
Good, knowledgeable staff, great selection.
They have the worst customer service ever. The employees are very rude. I have spent over $1500 buying things from them. I spent $600 buying a light and all the things to put inside a sump. I bought the same exact sump online but for $50 cheaper and they couldn’t tell me what kind of water to put in it because I didn’t buy it from them. However they told me everything I needed and what to get before I even bought everything to build the sump. So they basically said that after all the money I spent with them and countless things I have bought, including everything that goes inside the sump, that they couldn’t tell me what kind of water to put in a damn box with dividers because I didn’t buy it from them. Yeah not spending my money there anymore.
Very knowledgeable and helpful for a first timer. Everything seemed priced competitively. Popped into some of the other stores in the area, this so far is the only store that has clean tanks, people that know what theyre talking about, and a very wide selection. Probably will do most my business with them once my tank is cycled
Awesome selections but service sucks. Went there twice and never could get help from anyone. Also tried calling and the guy was rude.
Had everything I needed in stock.
Friendly and very helpful staff. Process of fish are reasonable.Edit: 5th star earned by replying to reviews!
Great service and huge selection.
Outstanding place and they are all extremely knowledgeable! if youre in the saltwater hobby you definitely need to stop here!!
This is the coolest fish store in this area. Great selection of fish! The tanks are clean and the fish look healthy. Love to shop here
Great local fish store!
Great selection of tropical and saltwater fish and supplies!!
Horrible customer service. Took a while to help us. And didnt educate us on our fish now its dying. Only had our fish one day.
The folks at Tropical Fish Bowl are a great help to fish bowl novices like myself.
Very friendly staff, they are knowledgeable and give good advice. The offers is somehow limited, specially regarding medicines for aquarium fish.
This place is 1 of Lafayettes Gems. Great shop with great people. The workers are amazing and very knowledgeable. They gain a customer for life. Service is astounding. They also call and check on you to make sure that everything is going well and to make sure that you are absolutely satisfied. Thank you guys .
Staff was very helpful and knowledgeable. Got what we needed. We called first and they put what we needed aside for us!
Great place for any of your fish needs. They have a good variety of both fresh and salt water fish. The staff is very knowledgeable and have a good attitude. Highly reccomend anyone in the lafayette area to give them a visit .
Too much going on, poor customer service
Lots of fish and the staff was so helpful. First tank so they helped me get things set up.
Great service
Good people, friendly service
Small place stocked full of beautiful freshwater and saltwater fish and plants. Knowledgeable and courteous staff. It was my first visit but it wont be my last.
Very kind and knowledgeable staff. They are always willing to help answer questions about issues with tanks, water quality and fish.
I love the variety of fish and customer service. The fish are always healthy and the staff are great about answering my questions. In fact, I drive all the way from Pineville I like The Tropical Fish Bowl so much.
Very helpful curteous and knowledgeable
Very knowlegable, helpful, cares about the fish to the point of not selling them to you until youre ready. Great product too!
They are so knowledgeable, helpful, and friendly
Very knowledgeable about any type of fish.
Great and friendly staff. Ive been here many times and everyone is very knowledgeable and kind. When it comes to aquatic life, they are hands down the best in Lafayette.
I have tried many different stores in the past but find my wife and I keep going back. Their knowledge patients and friendship make this our go to store and looking forward to many years of the same service. Thankyou Chris.
Bad service. Rude people. Unhealthy animals.
Better price than amazon for my tank and a lot of options for fish
Very nice place, fish are pretty too
Really helpfull
Friendly and very helpful, will return very soon.
Locally owned, these people know and love all types of fish! Very easy going people, happy to answer questions.
The best place to buy all of your fish and supplies, very friendly and knowledgeable staff
The staff is friendly, helpful, and knowledgeable. They have one of the best selections of fish in Lafayette.
They had the tools my husband needed for our fish tank and they were very knowledgeable on everything we asked
Down to earth people, the elderly woman in tyhe place was very knowledgeable and also very hip. Lol
Great people to help you with all of your aquarium needs. They also track your purchases to help with your set up and issues
I went into the shop to get technical information on hardware, and all the guys jumped in to help. We had a great brainstorming session, and I feel much more informed now.
I use to buy a number of items from from here (blow fish things for my tanks and ponds). But I usually order some maintenance gear from amazon and I have a pretty steady ecosystem so I havent needed to come here in more than a year. But after my experience today I will never buy from them again.We bought a 60$ filtration system for an 80gal tank (one of 2 filters we have on the tank rated for 100gal tanks). After 1 week the filter motor burnt out (it was never run dry and I know what I am doing....I have 1 pond and 3 tanks). I dont know if the filter was defective or if they refurbished an old filter and sold it as new....but either way when we went to return it they basically accused us of running the filter dry or not knowing how to set up a filter and tried to get out of replacing the filter.Note Im an experienced tank owner with multiple tanks and even the same filter used on a tank....these people were insulting and shady. ...do not buy from them
Wish I would have went elsewhere. Paid over $1000. They set up the tank. They didnt worry about getting the ph right or setting up the $300 filter right. Started dealing with the pet store in Scott. Guy came out to my house for free and fixed the filter and got my water like I needed it. Very disappointed.
Ive never had a problem here, although everything ive ever purchased from them has been relatively inexpensive and ive never had to return anything yet. Very helpful over the phone with minor fish ailments etc. Best in the Lafayette area so far, although i do wish the store itself was a little bigger :)
Very helpful people and great selection of both saltwater and freshwater fish.
These people know what they talking about!
Best place to go for buying fish in bulk great deals good quality fish. aquarium and accessories are slightly overpriced. staff can be snobby .
If your into fish this is the place to be
Wonderful experience!! Prices were great..fish very healthy...our place from now on...
Very nice selection of hard to find fish...they are experts on staff to give you great advice on fish keeping.
Has been in business for over 25 years. I have had many experiences here
Helpful friendly employees. Usually a bit of a wait.
Interesting selection of fish and knowledgeable employees.
Great service.
Great place to order fish from. They order like clockwork every week and the staff will work with you to find a selection of fish that will do well in your tank.
Beautiful & Colorful Fish
Love this local fish store, they are very knowledgeable on keeping fish. Just wish they carried a bigger selection of Cichlids.
So I have delt with this store a few times over the years. Difficult to work with, no returns and mostly an unpleasent experiance. I had a 40 Gal. Reef tank back then. I recently wanted to upgrade to a 65. I spoke with Bucky who seemed very helpful and eager to help. He answered my questions and this led me to research more on the direction I wanted to go as far as set up was concerned. I intially got prices from him that were in line with other Stores and higher than other stores. I was not getting the type service I expected from the other guys after doing business with them for years so I decided to try Tropical Fish Bowl and give Bucky a chance. He came down some on his pricing and knew I was shopping around on the internet. I Gave him a $300.00 deposit and asked him to order a new Deep Sea Aquatics 65 gal reef ready tank. He insisted on selling me the floor model (open dirty and had items placed inside) even after I advised him I would like a new tank in the manufactures packaging. I decided to do more research and ordered all other items for the build online due to budget restraints. When I arrived at the store he did not know who I was. The employees were arrogant and snobish. He came down on the stand wich had cosmetic damage on it. I decided at last minute to purchase. After learning that I purchased all the items on line he raised the price on the tank and the plumbing kit from his original quote. He was less than friendly and rude. I would think being a place of business he would have been happy to take my $574.00 more dollars (total purchase was over $800.00) and thanked me for the purchase and asked if there was anything he could do to help just come in or call. He was angry because I purchased other items online after he quoted me his prices. I never got the Tank in the manufactures packaging and dont believe he ordered it as he stated. The plumbing kit had a elbow with stripped thread. He said 3 weeks to replace. I have never been so angry and felt lied to. I told him to refund my deposit and he said there would be a 20% restocking fee....For what??? I had not taken anything out of the store and the only thing ordered was the plumbing kit which he said he needed anyway. I angrily and reluctantly purchased the tank, stand and plumbing kit. After Bucky and another employe loaded the tank and stand in my truck, They stated in a snobish condensending manner hope it works out for you. It will and has in the past very succesfully!! If Bucky would have been more understanding and friendly he would have gotten the remainder of my needed items....Live rock, water, macro algea, and whatever acessories I may have needed. NOPE!!!! I WILL NEVER DO BUSINESS AGAIN WITH TROPICAL FISH BOWL!!!!!!! RUDE, ARROGANT, UNPROFESSIONAl. THE STORE IS CRAMPED AND UNORGANIZED.HIGH PRICES. THE FISH LOOK SICK AND THE CORAL IS SUBSTANDARD.
Great selection
Very knowledgeable people.. Wide variety of fishes and plants collection.
Lazy help. They sit at checkout and talk. No welcoming or checking on you.
Nice and knowledgeable staff with fair prices
Great place and experience staff
Awesome
Very friendly
Customer service is horrible.
Great workers
Very helpful
Nice selection of fish and products
Had to get my fish a partner
Awesome friendly helpful knowledgeable service!
5 STAR...say it all
The guy was so helpful! Will be going back again!