I called to reserve a bounce house for my daughters birthday two weeks ago. I called today to make sure everything is set for the date. I was informed that the bounce house I ordered wasnt available and had to be repaired and that I could purchase another one for 50 dollars more. No one called me to let me know this i had to call them. The lady proceeded to send pics of the new house I responded 5 mins later letting her know that I wanted it and to book it. After waiting for a response I called back. This time a guy answered that I had never spoken to and informed me that the bounce house she just sent me was booked. Wth . This is horrible customer service . He informed me that its because I didnt put down a deposit. Huh I was never asked for a deposit. I found another reliable company. If I wouldnt have called them we would be without a bounce house for my daughters birthday. Shame on you guys. Im looking and seeing other people had the same issue. Stay clear!!!!!!! Frauds!!!!
They are really nice people and excited to help one out when short in time. I called them with little notice and was able to fulfill my needs for my get together. Residential, but superb customer service!
Excellent company to rent table and chairs, you pick them up a day before you need them and returned them a day after your event for the same price. Very flexible.
Rented a bouncy house water slide for my girlfriend’s birthday party, they were 3 hours late with no explanation other than truck trouble after we complained about an hour and a half for being late.
No star rating isn’t available. We ordered an advertised slide and the guys who delivered showed up with the wrong slide claiming insurance doesn’t cover. This cash-up front business seems pretty fishy and $172 for only a few hours not even overnight sounds like someone running a second hand business. I will follow up Monday.
Good place to get extra chairs or tables for any occasion, cheap too
I had a last minute function and bounce house was delivered on the same day. Thank you!
Excellent company to rent table and chairs
Horrible experience with these guys. We ordered the bouncy house they canceled on us at the last minute and lied to us saying somebody was injured. They refuse to pick up their stuff and threatened to keep charging us if we dont deliver the tables and chairs when they specifically said that they were going to pick them up. Avoid them at all cost they are very childish they wont answer the phone when you call them to pick up their equipment
Awesome people
I have never had a problem with this company love their services
Friendly service. I rented a bouncy house with slide delivered on Easter. The kids loved it and had much fun. The price was good. I will definitely rent from them again. 2 thumbs up.
I booked a bounce house on the 3rd of the month for June 15th. I checked back with them yesterday (June 13th) to make sure everything was a go for this Saturday and was told that the bounce house I requested was no longer available due to repairs. Now had I not confirmed they would not have said anything and its 2 days until my childrens birthday party. I asked them what else was available and they sent me a picture on some little slide, (mind you I have 2 bigger kids) then they sent me a picture of a bigger slide which I would have been ok with, but they want to charge me $90 more than what the other bounce house was which was $180. Due to them not informing me about the other bounce house not being available and potentially ruining this day they should have compensated me the big slide for the same price because it was their fault!! Had they made me aware in respectable timeframe I would have been able to find another bounce house from another company which was more in my price range. But now everyone seems to be booked and Im having a hard time finding something suitable for my girls. This is bad business and is not acceptable.
They are very reasonable
I order a bounce house with them and it rained heavy in the morning and never one received a text or call stating they was cancelling all services! I didn’t get notice until I called them 30 minutes before my daughter party! I was highly upset and they could have potentially ruined my daughter party!!! I WILL NEVER ORDER FROM THEM AGAIN!
Everything was clean but I had to load and unload the table and chairs but they were nice people
Its hard to communicate with this business. No answer when I call and theres no one at the office, half the time I go there, its frustrating especially when your hosting a party . Their prices are good, but obviously theres catch, they arent professionalMy first and last.
So disappointing!...We had a wedding this weekend and we rented a lot of things from Happy Face. Three tables out of 12 were broken, a few chairs where broken when they were sat in. Every time I called them to add things to what we wanted to rent from them the lady would just tell me call me before you come to tell me which is fine but they were informed we would be there early morning on Friday to pick up. When I called on Friday morning her daughter answered and said she wouldnt be able to met us at the property till 11 and that her Mom was out of town but they had everything ready for us. Not true when we showed up NOTHING was ready and they were missing one of the fans we asked for. We had discussed earlier that everything would be brought back to the property on Sunday but when we showed up absolutely no one was there and we tried calling several times. We ended up leaving everything in the drive way. I should have known better when every time I called to ask for more things and to confirm the lady would just say call me before you come and wouldnt take a deposit. Also they would not take a credit card only cash! There is more I could say about this business but its already too long of a post. Just be warned they are NOT professional at all!!!
Awesome place for rentals
Family owned
Great prices!!!!
They are very reasonable
Awesome company!