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Cinemark Louis Joliet Mall
3340 Mall Loop Dr Suite 1382, Joliet, IL 60431, United States
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Mi
Review №1

Great reclining heated seats with food tray (all the seats in the theatre recline). The heat did wonders for my back while watching the movie but you dont have to turn on heat if you dont want it. Theatre and concession areas are very clean and covid-19 conscious. The isles are much wider and the seating selection menu automatically blocks two seats to your right and two seats to your left from being selected by other patrons. This made social distancing in a movie theater reassuring. Going back to the movies during these uncertain times felt safe, clean, and comfortable. A big kudos to Cinemark for the great improvements theyve made during the covid-19 pandemic.

Le
Review №2

Great sound design and comfortable large seats

Ch
Review №3

Lets support our local theaters people. Cinemark employees and staff are trying their very best to follow all of the covid guidelines. Employees at this location were very courteous and happy to welcome theatergoers back.

Sh
Review №4

Good movie. Comfortable seats. Great popcorn

TA
Review №5

Love the Theater. Cinamax has the best selection of movies. The most awesomest seating with reclining leather heated seats. very cozy atmosphere. AND it really is all about location location location before going to the show or after the show youre right in the mall. It truly is amazing!

Bl
Review №6

Very clean. Happy staff and managers. Following all covid protocol. So glad the theater is back open after so long.

al
Review №7

Very clean. Great prices reclining seats

Ka
Review №8

Location of the mall is very convenient. It is easy to maneuver their website and order tickets online. Staff is typically very friendly. They did a really nice job with designing this location

La
Review №9

I took myself and three children to see a movie tonight. Paid over $40 just for the tickets, but that wasn’t the issue. I also purchased a large popcorn and a medium drink that cost $14, $8 for the popcorn and $5.50 for the soda. With the three kiddos the soda I purchased went quick and they asked for more. I went to get a refill on the popcorn which was free for one refill and I also refilled the soda. I didn’t think anything about the refill b/c it cost so much I figured you would get at least one refill. I went through to hand the attendant the ticket for the refill on the popcorn and she asked me for $5.50 for the soda! I had a exchange or Q&A with her to understand why I was being charged for the soda. Basically, there are no refills on the soda. My eyes ‘bout popped out my head. $11 FOR SODA! Being that I have been a restaurant manager and I know what it really cost to make those drinks! I will NEVER go to this theater again or any other Cinamark.

ji
Review №10

Very clean and tuesday is special deals night

Ja
Review №11

This movie theater used to be alright. Then they installed new seating which nearly halved their capacity. Ive only been able to get tickets here twice since then and the theater was an absolute mess each time. I would suggest going to a different theater.

ph
Review №12

Great theater. Very comfortable clean go to the matinee to save money and have a less congested experience. My only grip is that they should have my personable people at the ticket booth and not wet rag type dead zombie type employees with no personalityOther than that it would have gotten 5 stars...plus I like the free refill on large popcorn and drink...kinda makes you feel a little better about the prices.

GA
Review №13

I just recently downloaded the Cinemark app on my phone and it is definitely worth it. If I was you guys I would download it because it saves a lot of money on tickets and we all know how much them can be and snacks also... Check it out and download it and see for yourself......

Er
Review №14

Very nice theater. Large recliner seats with power foot rest, heated seats. A tray for your food and beverage. Warm temperatures,not chilly.

Ma
Review №15

Great place. Luxury lounger heated seats. Top notch concessions. And location accommodates semi truck parking at East end of mall, not a long walk from the theater.

Ch
Review №16

Different atmosphere since the pandemic startedDefinitely not as exciting

An
Review №17

Best popcorn! Love the reclining seats. The staff are amazing. Definitely recommend getting the movie club app.

Jo
Review №18

Great mall so sad to see many of its stores close:(

An
Review №19

Recently went to the upgraded theater really enjoyed the new seats. The recliners are so relaxing and the ability to reserve your seat is a great bonus. The staff is always friendly and I like the snack selection.

Je
Review №20

Great movie theater. Love the new heated leather power reclining seats with tray tables and stadium seating. They now server adult beverages. Dont forget your ID, They card everyone, no exceptions.

Gr
Review №21

Ordered a pizza that was to be brought to my seat. 2 hours later I went to look for it and the new crew had no idea what I was talking about. The manager was very nice and gave me a refund and two guest passes. She was great but it shouldnt have come to that for a pizza.

Da
Review №22

I love this theater especially since the new remodel. Great seats and great concessions!

Ga
Review №23

New reclining seats are a welcome improvement. They dont lean back as far as some other theatres, but much better than the older style seating they used to have.Aside from that, theyre all beef hot dogs are DELICIOUS.

Hi
Review №24

I come here often...no problems. Of course we can all agree food and snacks in movie theaters are high. Thats my only complaint though lol

Ma
Review №25

Ever since the refit, I can enjoy the movies in a theater again. They keep things clean, the concessions have plenty of choices and easy to get around.

Ti
Review №26

Love this mall. I can always just go in and get what I need pay for it and get back out with no drama. Love it

Dr
Review №27

I absolutely love the new remodel! I love the fact that we can now pick our seats when we purchase the tickets (yes I washed my hands after picking my seat). My husband had a good point though, what happens if you get next to a screaming baby or a stinky person? It is a bummer that you wont be able to change seats because of this....but the seats are comfy and far enough away that someone would have to try really hard and initiate GoGo Gadget legs to kick to your chair.

Do
Review №28

Great place to see movies. Employees very friendly. Many.stores and food areas nearby. Plenty of parking.

J
Review №29

Saw Harriet Tubman. Excellent movie. Havent seen anything this great since Black Panther. Movie of the Year!

sk
Review №30

Very nice,clean theater also comfortable seating but the prices are very high except tickets on tuesday but concessions still are high unfortunately. This place should run better deals then i would give it 5 stars lol.

Ar
Review №31

Love this theater. Staff is always very friendly. If you go alot you tend to recognize the usual same workers that are nice. Good to no they have dedicated workers that stick around. Place is kept clean and even recently got new sitting which is a pleasant change. Currently still adding updated everything so be patient if your new to going here.

Na
Review №32

Great movie house!! So relaxing, seats recline! Great popcorn and treats!!

Br
Review №33

Very nice theater!! The staff is wonderful and extremely helpful.

Du
Review №34

The new recliner seating is awesome! Im a bigger guy and I had plenty of room. (I didnt realize they had a heat option lol until my butt was getting warm) definitely makes seeing a movie super relaxing.

He
Review №35

My son went there last night and took his aunt who is disabled. He bought the handicap seat and the guest seat next to it. They made my son move and sit in a lawn chair that they brought him. Because a family of 8 did not want to split up. And no one in the family was handicapped. They told my son they can move to two upper seats. But his aunt can’t walk far and no way go upstairs. So instead of having the other family move. They make my son move out of the seat he purchased. NONE of our family will ever spend one cent at a Cinemark theater ever again. Horrible horrible service.

An
Review №36

Great movie going experience. They have really done well with keeping the facilities clean and up to date. If ticket prices werent so ridiculously high these days, Id give five stars

Bo
Review №37

After not being here for some time I was very happy with my last visit. My handicap wife and I were let in the theater first so we didnt, and couldnt, go through the rope maze. The seats are super comfortable now and just an overall nice theater

Ry
Review №38

Always clean, love thats its in the mall. Great seating as well!

It
Review №39

I havent had a bad experience here.

Ka
Review №40

Great movie! Tom Hanks was Mr Rogers..I didnt know where the movie was going at first, but was soon sucked in.Theatre has great comfy, over-sized chairs. However, the remote for chair was on my ledt side. I am right handed with issues with left hand, made getting seat set to my preference a little awkward. But, theatre was clean and the staff friendly znd cheerful.

wi
Review №41

A clean theater, but concession line was a bit slow. They have new style seats with heaters that were comfortable

Mi
Review №42

Great place to go see a movie with the family after shopping

Ty
Review №43

Rudimentary service at the ticket booth, place with neglect as lady continued to check her phone instead of letting us pass. Continued to let younger compliance’s see a movie without an ID, when showed up I was rejected along with my significant other. Employees should be more lenient and less provocative to customers.

Be
Review №44

I just bought popcorn with butter. It smelled too good!!! I could not just walk pass there. I had to buy some!

Ge
Review №45

Im loving this theater even more with the new motorized recliners. So comfy! The little table in front is also a welcome addition especially when the theater is packed. You hardly ever notice the seats are nicely spacious. Very clean. I hope they can keep it clean. The popcorn and drinks are good too. Free refills on the large sizes. However it is right near the food court if you want to save some money.

Na
Review №46

Love this theater! It is super clean, the staff is always so nice and attentive . I love that we can pick our seats and the seats recline and are heated !!!!

I
Review №47

Saw a Scary Film I really enjoyed it and the Theater itself was nice, clean heated seats I never experienced that before it was nice. I thanked the manager afterward. Great experience.

Je
Review №48

Nice movie theater. I love their new seats very comfortable. Food is on the pricey side but thats all movie theaters

Ma
Review №49

Upgraded, seating is amazing. Try to always purchase tickets online before.

Ju
Review №50

The theaters are clean and well designed. We paid a bit extra to sit the the new reserved seats. However, little did I know that the seats are programmed to choreographed to move with the activities in the movie. It was a fun treat for my kids but not necessarily worth the cost. Additionally, the concessions areas is set up very poorly as large crowds cause the line to bottleneck at the drink and checkout areas.

le
Review №51

I love the malls New Edition into their seats that have a cooler a table and a footrest and it also lays their head back the specific movie was playing with fire it was the greatest movie and I laughed a lot this is my official review

Ri
Review №52

The movie was good the only dislike I had about my experience was the popcorn stale as well as all the commercials in the movie didnt have audio in it. so then I told one of the employees about it.they were trying to fix it and didnt start working till the movie started. So overall..just ok

Ja
Review №53

The seats are electric, recline and heated. each seat also comes with a tray now, its way better than it used to be.

AJ
Review №54

Great! Especially now that they made their chair very comfortable.. it reclines!!!

Li
Review №55

It was great. Star Wars in comfort.

Ge
Review №56

I guess nowadays things worth having come with a price tag. I remember back in the 90s a movie ticket with only cost $5, you would be able to take a date and it would not leave a large hole in your pocket afterwards, but due to the times and the economy I understand the price of a ticket has increased and I am now very impressed with the quality of seating. I remember when I would sneak in my own food and nowadays I wish the price at the theater wasnt three times overcharged the price a candy and popcorn. I would have given it a five stars if it hadnt been for the overpriced candies and popcorn, great job to Cinemark but I know you can do better.

sa
Review №57

I love this mall. Small and easy to get around, plus puppy shop!

Su
Review №58

Comfortable seats and great movies. They have a d-box section it does make you feel like you are in the movie. It really added to the experience.

He
Review №59

Excellent place. Went to cajun restaurany.....excellent good and service. Loved it and highly recommended

Od
Review №60

Nice and clean movie houses and a variety of stores and food court too!

Co
Review №61

They had some nice options for movies.

Ke
Review №62

Good experience at this location. They are undergoing renovations, so will be much better when their done with new seating. Enjoyed the movie and received good service at the concession stand.

La
Review №63

Never going to this theater ever again. Went to take my boyfriend to see It Chapter 2 to ask him to homecoming and got rejected to go into the theater. Never wasting my money here ever again

An
Review №64

Comfy, heated lounge chairs are pretty awesome.

L3
Review №65

Great upgraded reclining seats with heat option and I love that I can reserve my seats in advance!!

Ch
Review №66

More clean than most cinemas. Pleasant staff. Extremely comfy seats.

Ju
Review №67

Show very clean and staff nice. Enjoyed the movie.

We
Review №68

Very clean and seats are so comfortable and cozy

Al
Review №69

Love the theater seats. They have buttons you can push to keep your seat warm . They also recline.

Ev
Review №70

Nice seats

De
Review №71

Movie time anyone;This is a comfortable place to watch a movie, their getting newer chairs in,More comfortable, leather, with heat & massage added. Any later night movie watching, we will be sleeping in these chairs. Sat in tester chairs when was their, nice.. I would recommend this place for movies.

Th
Review №72

Nice seats. Nice Art Deco decor.

Lo
Review №73

Every once in a while you get a theater full of punk kids who dont know when to put their phones down or be quiet, but management has been very cooperative when it came to making sure we had a great experience!

Re
Review №74

Nice theater. The recliners are big and comfy. It was clean both in the theater and the bathrooms.

Er
Review №75

Always interesting to go to movie theater thats actually in the mall. So many places the theaters around the mall or near the mall but you dont actually go into the mall to visit the theater. Nice seats friendly staff whats there to complain about. So Im going to be nice sound system and clear picture. Hot summer day in nice cool theater with Frosty cold drinks and some popcorn. Yum yum

Jo
Review №76

This place is dirty AF. The staff is mentally challenged at best. Last time Im wasting my money here.

Ha
Review №77

Great Movie theater

Me
Review №78

Chairs are comfy prices are good

Bo
Review №79

Great seats now with plenty of room

Gr
Review №80

This place is not all bad seats are nice and the place is clean but prices are out of hand high and we had 42 min of previews and commercials AMC did not have that problem nor did Hollywood Blvd and lot of people talk they movie and they do nothing about it and I did go out and tell staff to control the theater and they where mad I asked them to do their jobs

Ge
Review №81

Fantastic theater but the popcorn and pop and candy if you have kids will break your paycheck

Me
Review №82

Ive been here many times, and its seemed like nothing has changed. Its not bad at all, it just seems like nothing has been updated or modernized in the 6 or so years Ive been going to movies here. The staff is always pleasant and theres a pretty regular collection of food/drink. Prices are crazy, but I guess its always been that way.

Sa
Review №83

Love this placeClean handicap rest rooms and restrooms in generalGreat staffSome showing rooms could have more handicap seats for disabled people in the front area rowsOther then that I come here often and i love itI think they should have the AC temperature little under normal for people like myself with MS.70° medium high cold air will feel amazing the heat makes it harder for me to sit through a movieI love to enjoy like normal people without my condition with that being said I hope theres arrangements Im unaware of or recommendations for my next time visiting hereLove this theatre cozy and great job staff

Ma
Review №84

I loved the comfortable recliner chairs I felt so laid back like I was at home it was so clean and staff was very nice and professional. I went to see the movieLittle it was a great movie popcorn was hot and very tasty I will be back soon.

Je
Review №85

It was awesome great movie great staff enjoyed

To
Review №86

Movie. Popcorn. Soda. All good.

Ma
Review №87

Comfortable seats can recline. Ticket line is very efficient.

Da
Review №88

They have pizza but no cheese pizza annoying shet

Wh
Review №89

New upgraded seats with heating, great snacks, cafe and alcoholic drinks, friendly staff!

L
Review №90

I loved the new upgrade the seats are amazing annnd its very spacious. They service wine and veer which i didnt know! And the seats are organized so u go in having your seat saved and know if its gunna feel crowed or not. And the popcorn so fresh. Should have tried the delux nachos and had the cinnamark rewards app. They give u like free popcorn and nice points.

Ch
Review №91

Very good movie Knives Out

Ma
Review №92

Friendly service updates seating and easy automated ticket purchasing. Kid friendly.

Le
Review №93

Comfortable seats..they recline and heat up. Good service

Na
Review №94

Great experience, besides the concession prices, theater was clean, spacious and enjoyable.

JB
Review №95

The manager there is so nice! I love that we can choose our seats ahead of time as well.

Co
Review №96

The seats are pretty comfy and they heat up too. Rather pricey but we still enjoyed!

De
Review №97

Nice mall...movie theatre inside..great for rainy days with kids

Sh
Review №98

Only giving one star because they are going back on their advertising of Tuesday’s being a $5.50 day. Charging regular price because it’s a holiday (Christmas, the giving day), but evidently not for the show. Make the most you can off everybody who wants to see a movie on their day off. For shame Cinemark! Here we come Cinemark Seven Bridges!

Re
Review №99

Awesome upgrades to the seats and able to reserve your seats ahead of time. Seats recline back and they are heated also.

Je
Review №100

Love the reserved seating. Now serving alcohol.

Information
73 Photos
100 Comments
4.3 Rating
  • Address:3340 Mall Loop Dr Suite 1382, Joliet, IL 60431, United States
  • Site:https://cinemark.com/illinois/cinemark-louis-joliet-mall?utm_medium=organic&utm_source=gmb&utm_campaign=int&utm_content=GMB_listing&y_source=1_MTc0OTMxMjMtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 815-267-8832
Categories
  • Movie theater
  • Snack bar
Highlights
  • 3D movies:Yes
  • Active military discounts:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Food:Yes
Amenities
  • Good for kids:Yes
  • Stadium seating:Yes
  • Toilets:Yes
Crowd
  • Family friendly:Yes
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