This is the most awesome place! Their Customer Service skills and the way I was treated was extraordinary. Buzz, Julios and Shea did not disappoint. Buzz even helped me by delivering my bike to me. I couldn’t be more thankful to the knowledgeable team at the Bike Hub. If your looking for a bike with extraordinary service. Look no more and run to the Bike Hub in Jersey City.
Had an amazing experience at the Bike Hub. I walked in looking for a bike and Buzz was so patient and answered all my questions, even though there was a big chance I wouldnt be buying a bike from him since the last bike he had might have been a bit small on me. He explained everything to me and let me take it for a test ride. He even encouraged me to go to other stores and check out other bikes before choosing a bike (dont know many people that would be ok with you walking out of the store and potentially buying somewhere else). He suggested changing the stem on the bike so that it would fit my measurements and it made a big difference. I went to another store to try another bike, but ultimately came back to the Bike Hub and bought the bike (with the new stem) - and it is a perfect fit! The bike is amazing and I love riding it and I am so grateful to Buzz and Julius (if I remember his name correctly) who helped me so patiently with everything I needed. My next bike (which will hopefully be in a long time) will definitely be from The Bike Hub!
I really glad that I picked The Bike Hub to buy a new bike. I was one of the first one who was able to have the new Trek Checkpoint ALR 5. Buying a new bike is always a big decision and when you start your relationship even more important. I went back after a few miles to set the shifters and I got exceptional service.
The shop was packed and they were able to fix my tires and break within a matter of days. They were also very helpful in explaining to me what they fixed and why. They took time out of their day to explain what I can do to prevent my bike from constantly being in the shop.
Recently picked up my old bike I hadnt ridden in a few years and thought it would be wise to get a tune up. Found The Bike Hub online and based on the good reviews it was my top choice. First brought it in last week to fix a flat, which was done in less than a day, and I was happy enough to come back for a basic tune up. After a few days I got a call that it was ready and picked it up for a test ride. I could immediately tell the difference: brakes stopped on a dime (which Buzz did warn me about), gears shifted smoothly, and the bike looked as clean as the day I got it. Before leaving, Buzz told me my chain is still good for a year and I appreciated him not replacing it before needing to just to up-charge me. Highly recommend!
Love this Bike Shop! Nice selection of accessories at Great Prices. Just had a Full Tune Up on my Fuji Ace, and it runs so smoothly now. Really cleaned it up and have the Gears Perfect! Owner Buzz is friendly and really cares about his customers!
So so decided to get my Sons old bike back in to shape for riding. I realized that I need a few parts to make that happen. I tried a place in Bayonne but they already closed there doors, so I looked online and spoke to a few friends. The Bike Hub was recommended. I called to make sure they open, they were very polite on the phone unlike some other places I called in the past. I told them I needed some parts, then he asked me if I wanted to give him the list so he could check the availability. I thought that was nice but I said I would just go in. I wanted to check out the shop. I had a great experience, I got all the parts I needed, even though I know there is shortage on bikes and there parts because of Covid. I got good advice and I will be returning to get a few other bikes I have tuned up. I highly recommend this shop. Thank you for your service
I brought in a bike that I bought online and botched trying to fix myself at home. Brought it in and within 48 hours they fixed my bike!!! Its like a brand new bike, so amazing! Plus theyre the friendliest guys! I totally recommend going there if you need any bike help!
Really great atmosphere and supportive/informative staff. I’m new to biking and learned a lot in my brief interaction with Buz (so sorry if I got your name wrong!) and Julius. Definitely recommend!
Bought my bike from this shop 2-3 years ago and am a bit late on writing a review. Even so, bike hub really sticks their neck out for their customers and community. Bought my bike and through the servicing the shop has given me the bike holds up in excellent shape. Most shops usually forget their customers after an transaction but this shop makes you feel special through that process and after it. When I think of bikes I think of here!
Pretty cool shop, I get what I need done for my bike and Buzz the owner really makes sure he takes care of you. I recently got a montrose seat for my bike and Julius was very helpful with setting my seat up and assisting with any other questions I had. You get a great sense of community there too because of the location and the coffeshop across the street. You can grab a drink and get your bike set up all at the same time.
I can respect BIKE HUB’S honesty. He gets straight to the point. If something cannot be fixed he lets you know right there and then.
Buzz & Julius are the best! They gave my bike some much needed TLC at a fair price. I plan to come back to them for all my future biking needs.
Very helpful, amazing folks, the best bike shop around from my experience.
You can get a bike from a lot of places, but the service and experience is what sets this place apart.I live in Springfield but drove to Jersey City because I knew I was in good hands with Behzad and his team! I highly recommend the Bike Hub!
You can get a bike from a lot of places, but the service and experience is what sets this place apart.I live in Springfield but drove to Jersey City because I knew I was in good hands with Behzad and his team! I highly recommend the Bike Hub!
Friendly, knowledgeable people. Julius took great care of my needs - quickly and painlessly. Thanks, guys!
Buzz helped me fix a broken wheel and all, but the biggest takeaway was how he treated everyone the same - whether you are an experienced rider or have never stepped into a bike shop before Buzz will help you and treat you the equally.I have another shop closer to me in Jersey City, but I will gladly take the hike up the hill - great attitude, fair prices, nice shop. Will be back soon.
Outstanding bike shop .. Bro helps everyone . As I hung out checking out the inventory Lill kids, older gentlemen ..telephone ..i saw it all ... Awesome shop .. my 2nd visit in 9 months .
Best customer service I ever had.
The best bike shop ever, great service with very courteous and friendly staff. Would 100% recommend it!
The best bike shop hands down!Customer service Is excellent!!They just don’t want to make a sale. They truly loves bikes and want to make sure you love your bike as well.Turnaround time on any order is phenomenal!Super friendly*****Very professional*****
When all bike shops were full and busy The Bike Hub tuned my derailleur as I waited. Fast walk in service!Thanks Buzz.
Always a great experience at The Bike Hub. Behzads expert knowledge was so helpful and he worked with me to get just the right bike for my son. I absolutely recommend this bike shop!
I really like this spot!Great customer service, super knowledgeable.Definitely deserves a spot amongst the big bike stores!
Just got my bike all fixed up and ready for the street again thanks to these guys the service was top quality and the time it took to get my bike back in order not even a week I’d like to advise anyone who has or might want or just thinking about getting a bike go check this place out first you won’t regret it ask whatever it is you wanna ask and they got you
Had a great experience here. My boyfriend and my brother purchased a bike here on the same day. Buzz is busy but definitely knowledgeable and worth the wait! I highly recommend going here.
This shop, it’s crew, and Bez are the best! Have no fear coming here with your bike, or to get a bike. Everyone at the shop keeps it real.
Buzz hooked it up and really took care of me when I purchased my new bike. The man is busy, but for a reason..very knowledgeable and friendly staff, takes the time to answer and explain everything. No up-selling, just genuine bike enthusiast and mechanical genius
WOW! This Owner really knows his stuff! Hes passionate and knowledgable of his trade. Hell match you with the perfect bike based on your size and cyclist needs. As soon as i got my bike i couldnt stop riding. This is probably one the best cyclist shops ive ever been too. Its comfortable to be in and the guy is just a plethora of great information on bikes!! go get your bike!!!
Awesome And friendly guy aka BuzzAssembled my brand new bike, took it to Buzz He adjust brakes and everything for a reasonable price. Now I am riding happy. Would visit again. Would recommend. Thank you for serving the community️
The staff is so nice, helpful, and attentive. even offered a part that I needed for free. (It was a pair of metric nuts but still!) Highly recommend this place!
Great neighborhood bike store! Buzz was very generous with his time and knowledge and helped me pick out a great bike. The service is also excellent and thoughtful. Highly recommend!
Quick turnaround even though they were very busy, reasonable cost for a high quality tuneup, and very friendly owner/employee!
Great service! Bought a bike during this pandemic, they gave me great adviced on what type of bike should be the best match for me given my budgten. They brought it to my house in perfect state. I totally recommend them.
Great experience here very friendly and on time I enjoyed it a lot great guy working here way better than grove street bikes highly recommend to anyone looking for a bike shop.
Just purchased my first Aventon Cordoba and I love it, great customer service thank you so much!
The owner of this shop is the most honest guy in the business. Went out of his way to help me and refused to take extra for his efforts.Would highly recommend them for all your bike needs.
I live in Fort lee and had to take a trip to Bike Hub yesterday because either what the shops around me had way too expensive or not what I wanted.After patiently waiting to be let in due to current pandemic, owner Buzz helped and explained in great detail as to what he had and not. I was looking to get 2 bikes, for me and my son, found one for me and unfortunately, my sons choice was not available and perhaps another day.In the meantime, if you see a negative review from a woman around the same dates because she was waiting to be helped and got kinda out of line but the owner handled it graciously and tried to reason with her, she stormed out of the store, Buzz went after her to try and help her, but no use.Im only writing this because I have reviews for my businesses sometimes from people who feel like royalties and entitled and the whole world should stop and cater their needs. This woman was like that.Anyways, this shop is operating with diminished capacity due to current situation but we were happy to be able to get atleast 1 bike (one of the ones I was interested in atleast) .Well be back although its out of our way for us.
Amazing service. The place closed at 4:00 pm and he stayed till 4:45 - 5:00 helping customers out.
Great work and service! I bought and put together myself two bikes and they were more or less a mess. the guy make them flawless and perfect in half an hour, they now ride great! very professional, knowledgeable and fair price, this will be out bike shop of choice for the future - hugely recommended!
Excellent service. Not sure of his name that helped me but he was quick and helped with other things that I didnt notice. Highly recommend
Helped me out when I really needed to fix a flat and also had an emergency with my seat and they helped me out when it was difficult
I got a used bike given to me for free through a client of mine. It needed work. I turned it in to Buzz to do some work on it. Buzz is amazing! He made my bike feel almost like new! He’s very patient, friendly and knowledgeable. The price was also reasonable. Having a bike shop close by with a owner that is community oriented, is the best.
Amazing shop, amazing owner. The short of it is that there is a reason he has more reviews and a higher rating than any other shop in town. So if your short on time just go there. For the details, read below:You always pay a little more when buying from shops than when buying online ... but the advantage here is tremendous. The difference in prices at this shop is surprisingly miniscule and the advantage is you get great service, and support an awesome resource for the local cycling community.My first experience with this shop was when I first got into cycling. I bought a used bike and took it in for a tune-up. The guys were fantastic. Got everything working butter smooth even though it wasnt a great bike. They fixed my stem the way I wanted even though they thought I shouldve tried something different. I always felt appreciated and well taken care off. Best of all they did a great job, and I left the shop with a real trust in my bike. All of this was for the best price in town!Now fast forward a year and I really got into this cycling business. I got my own stand and started doing repairs, tuning at home and then got a new used bike that I worked on at home. I started ordering parts online because it was cheaper and did everything at home by myself ( I have since decided that I will on purpose buy from the bike hub instead so long as the prices remain at least similar to online.). Then COVID came around and getting stuff online started to take forever. I had spare time because my schedule was changed and started a big project where I tore my bike down to pieces, cleaned up everything, and changed my derailleur to a mountain bike derailleur, my chainset to a triple, and renewed my cassette and chain. During this process I ran into several issues and needed parts and help. Unfortunately my trusty Bike Hub had shorter work hours and me being the impatient person that I was I rushed to another store for repair help. Oh my god let me tell you the experience there was so different from my experience at the bike hub and really helped put things in perspective!. I came in because I had a click and intermittent loss of the drivetrain while riding in addition to a brake squeal. Long story short I ended up spending a lot of money at this other bike shop and went back home with the same issues unsolved and feeling a little disrespected. At home I put my bike back on the stand and figure out the problem in less than 2 hours. I had several damaged chain links and a new chain should fix the issue.The next day, I called my trusty old friend and asked about chains. Sure enough he had the right one and gave me the best price in town! I loved going to get it because even though I can buy it a little cheaper online, its nice to know that you can deal with a local shop and get a fair price and good treatment. Im happy to pay a little extra and have a resource like him around. But the extra here is super reasonable/ minimal unlike the other shops. And the owner is super friendly and welcoming. And the treatment you get when you walk in is beyond exceptional.So lesson learned. From now on, any part I want I call him first. Any mechanical help I need ... this shop will be the first in line. So long as he continues to offer this combination of great service and great price, I will be a returning customer.
Best deals ever. Got the bike I was looking for for 15% lower than a nearby competitor. No haggle. No stress. Thanks again!
I went it for a skateboard and I know nothing about skateboarding, the guy inside was super helpful and pointed me in the right direction for everything I needed! Im going back here for all my bike and skating needs
Amazing staff & amazing service!
Buzz listened to what I was looking for in a new bicycle and helped me select something. He was very patient, fair and honest-- I never got the sense that he was trying to rip me off or make me buy something unnecessary in any way. He even called after I picked up the new bike to ask how it was. I really appreciate this level of customer service and care. Would definitely recommend--as I already do to friends and family.
Went to get my sons mountain bike service. Staff was very friendly. They fully explained the issue and fixed it nicely. Service price was very reasonable. Highly recommended.
Amazing staff. Def go see them for your bike repairs!!!
I know geeking out on the mechanics of the bike is something people are into. But I just want to ride - When I had a serious issue with my crank set, the owner was extremely helpful: procured the part, kept me informed at all times and tuned the bike for me. Straight shooters and very helpful.
The best in town, I was treated so kindly by the stuff.Ask about the fat dude who I forgot to ask his name, He is a Master and so experienced.
We brought our mountain bikes here for servicing and it was done well and at a very fair price. (the bikes felt better than new when they were done!) So then we bought our teenage son a bike here. They gave fantastic service and he LOVES his bike. And since then we go whenever we need service or help with a flat, etc. They are great!
Verry good service
I hit a pothole the other day and popped the tube in my tire. I called this shop and the owner told me to bring it in the next morning and he helped me quickly and efficiently and I was back on the road in no time. This guy really cares about his customers satisfaction. He is very friendly and is doing a lot for his local community. I highly recommend this shop!
The owner Buzz is VERY generous with his time and advice. Ive had work done here to my utmost satisfaction, and recently bought a new bike through them and Im so glad I did! Reasonable prices and Ive never been upsold there, in fact Buzz leveled with me when he thought I didnt need something even though they sell it. Really a great place!
If youd like a truly great experience Go See Buzz At The Bike Hub! They have great bikes at a good price and they do honest repairs that dont rip you off... I brought my wifes bike for a gear adjustment. The cables were a rusty mess but, they figured out how to free them up and adjust them to perfection. Thanks Buzz!! Be back with my bike next week...
These guys are the best! I was staying in New York for a week and needed to purchase an adventure bicycle as I was moving overseas, so looked up these guys online and went to see them in Jersey City, am so glad that I made the effort, was totally worth it.Buzz gave me tons of different options, was super helpful, professional, down to earth and friendly! Larissa was also super helpful. They then helped me send it overseas through UPS.Cannot recommend them highly enough!!
Bought a bike here and a few months later had a flat (ran over glass). I said I could drop it off and come back the next day since they were busy but they were able to fix it on the spot since it was quick. Thats really great service! Definetely reccomend here for all your bike needs.
This is probably the best bike shop you can go near this area. Had a problem with my thru axle and Buzz fixed it and tuned my bike amazingly and fast. It rides like a lambo now. 100% recommended
Just went there this morning! I havent rode my bike since last year, so it needed a tune-up. Had the pleasure of talking to him during fixing up bike, he was a very down-to-Earth guy and knew what he was doing.He was very generous and offered me $25 plus tax for the tune-up when its originally $45. After my bike, it was a lot easier to ride around and control the breaks. If I wasnt moving, Id definitely go back there again! :)
Buzz is without a doubt my bicycle-guardian angel. Has helped me out time and time again - from finicky pinhead locks to replacements after part-theft. Wildly thankful to have him and the Bike Hub close by!
Great place of business. Staff was very helpful in buying my first road bike. I will be back soon...
This place is a Jersey City gem. Friendly, knowledgeable owner and staff.
Beautiful place. Great Prices and to top it off amazing owner very patient with the clients
Really surperb experience! Clearly a local favorite! Buzz and Olivia really took the time to figure out what was going on with my bike. They were honest and up front the whole time. I wouldnt consider going anywhere else and would recommend anyone stop in there for all of your bike needs!
We rent A bike here in march. The bikes were Great And the owner was really flexible. Hè gave us Some Great tips About where To go. You should go here!
Very knowledgeable and fair.
This place was phenomenal! The owner was really knowledgeable and had a great attitude. He explained what was wrong with our bikes and gave us a fair price. If youre looking to get your bike fixed by an honest person that wont rip you off this is the place!
If you are looking for a great bike shop for all your cycling needs, look no further! The Bike Hub is the place to go to. The owner Buzz is honest, soft spoken very knowledgeable. I got my mountain bike tuned here and he did a wonderful job. My wife got her new Road bike tuned at Bike Hub. This was the best decision ever. The bike runs very smoothly as the gears and breaks were set professionally. Buzz gave us some very good advice to maintain our bikes. We are very satisfied with their services and will definitely visit again in the future.
Really great experience with this shop. The owner buzz is very nice and knowledgeable. Larissa working at the shop was also! I recommend this shop to everyone interested in bikes. 5 stars! :)
Very great experience here. My bike is now better than new. Buzz even helped me walk my bike out and get it into my car. Definitely my go-to bike shop hereUpdate: Buzz thank you for doing a house call on my bike and for a six star experience. Really appreciate your customer concern and care for your work
Buzz and the guys at the Bike Hub are absolutely amazing! Even though its a family bike shop, these guys can do top-end builds. I had them build out a very expensive mountain bike for me and the workmanship was top notch. Their communication is amazing! I was missing two parts for the build and they were completely on top of it. If youre near Jersey City, this is the place to go!
I went in to grab a seat post after not riding my bike a few years after college since the other one was broken. Buzz, the owner, took care of replacing my seat onto the new post after making sure everything was greased up. He even took my bike and put it in the stand for a quick wipe down and chain lube! We started talking about the local trails and he signed me up for the stores mailing list for when they do rides together. Will certainly be coming back here!
This is by far my favorite bike shop in Jersey City. I highly recommend you take your bike her to get serviced. Buzz and his staff are very professional. When he gave my wifes bike a tune-up, he charged us just a fraction of the regular price because the bike didnt allow the whole thing to be completed. We appreciated this!We bring our bikes here for all of our service needs. You will save a lot over places like Grove Street bikes! Most importantly, he is dedicated to the neighborhood and bringing your money here is a great local investment!
I’ve had a great experience! the head staff actually ordered a brand new bike just for me!! I wasn’t expecting that at all. They’re really nice people and I enjoyed my bike ride back home too! Great job
You cant call yourself the premiere bike shop in Jerery City if in 2019 you dont know how to change an Ebike tire.
Best bike shop in nj. Very reasonable prices. Fixed my bike in 15 min. And for really cheap. Highly recommended for everyone
Great service. Good prices. Nice people. They really stand behind their work too! 100%! Glad to see these guys opening up on my old street.
Outstanding service and excellent prices. Owner is very knowldgeable about bicycles and is very attentive to detail. Also, very efficient. He tuned up my bike in a fair amount of time and for a great price. Highly recommend.
I have been here two times.. The Bike hub owner is so obedient and loyal to customers.. the prices are very reasonable, and the services are outstanding. They will fix any sort of bike issues in very less time.. worth to visit this store..Thank you very much
Really satisfied with their service. My bike was not in use for more than a year, and had many problems with wheel alignment, brakes, etc. I went for a tune-up at Bike Hub, and main guy Buzz spent a lot of time to make sure every small detail was taken care of, and every issue resolved. My bike rides much better after the tune-up. Will always recommend Bike Hub to all bike enthusiasts.
I bought a Trek FX3 from The Bike Hub. From the day I went in to place my order to the day I got my delivery - I have had a really nice experience. I got my stuff delivered on time, exactly how I wanted that to be set up and even remembered to add a few add ons that I mentioned but forgot on the day of delivery (I even forgot to pay for them; I had to call Buzz to remind him about that and went back later to pay for them; there was no issue). I have not had to go back there for any kind of bicycle issue so far. Though Buzz has assured me that he is going to take care of any issue, should it arise, promptly. He is indeed a knowledgable and passionate person when it comes to bicycles and it was a delight to have done business with him. I highly recommend The Bike Hub.
Great experience! Communication was upfront and hassle-free, in addition to everyone being friendly, approachable and very knowledgable. This will definitely be my go to place in the future. Another plus for being a local independent business.
We had a great experience at this new shop. Bought my first bike in decades. The owner spent a lot of time talking me through various things to consider before deciding on a bike. I also took the opportunity to ride around the neighborhood first to see how it felt. Overall, the service was wonderful, a discount was offered, and its great to support local businesses. Bikes also come with lifetime tune up.
The best bike shop in Jersey City. Owner Buzz is such a nice guy.He has a great knowledge on bikes and is passionate about it.I just went to fix the rotating handlebars of my bike and he voluntarily checked every part in my bike and adjusted many things. Super Happy :)
Bike Hub is my go-to now. I recently acquired a used Gary Fisher and brought it in for tune up. The work performed on the bike was quality, and there was a gentlemen who gave me more information on the Bike and locks than i knew! Great courteous service, and at a convenient location for me.
Yesterday was my first time at The Bike Hub I love this shop. The staff is very knowledgeable, friendly, and super professional. Affordable prices, they make sure to take care of you. I will be shopping here for all my future bike needs, and I will recommend the shop to my family members and friends.
As the reviews state you will get good service for a great price here. This neighborhood desperately needed a bike shop. Buzz is a great owner and is for the people. As a small business owner myself I am proud to see others work hard and establish a name here in Jersey City!I came here twice now once for a tune up and another time for gear alignment. Both times I had no issues and was riding my bike out there feeling much better. I also purchased an elaborate bike pump for about 30$ which I thought was a good deal.The customer service and prices are definitely two reasons to come here.
I cannot recommend Buzz and his team at The Bike Hub enough. I was looking for a bike as a Christmas present for my husband. Buzz guided me through each step of the purchase; letting me know what I would get at each price point, what was worth spending extra on, and what I could do without. He even dropped the bike off to our apartment with a bow! His honesty and genuine customer service are a rare find. You will not leave there disappointed!
Buzz is awesome. We purchased three bikes and he has stopped by our home a couple of times to ensure all is well!
Quick service, great prices, and they fix minor problems without extra charge