This was such a great little museum!! I liked the guided tour part of it because it kept my attention and he basically summed up all the things I could have read about in the pictures and news clippings and things on the wall. Each video was informative and to the point which I also liked and our tour guide was AMAZING! I liked his voice and he was very informative and knew his stuff! I was with a small group of less than 10 people, everybody wore their mask (correctly!), even the tour guide, and we were able to space out nicely in each room. I thoroughly enjoyed the history given and to me it was cool to see how/why some places had gotten and still have their name in the town!! Y’all gotta make it a part of your stay!!

If you love the history of old school gangster/mafia. This is a great place to see. $15 per person, guided tours through the museum that take a little over an hour, to about an hour and 15 minutes. They discuss well known mob members that frequently came to the area and there are short videos in every room. At the end there are 2 Tommy guns that you can hold that are blocked and without a firing pin.

It is a nice museum. It is not big or has as much to see as the Mob Museum in Las Vegas, NV. However, it is worth the visit for a couple of hours. I recommend that you go see the place with a tour guide that there. Your guide is very informative and has a great sense of humor.

Guided tour, dont pay for parking till you know your time slot on a busy Saturday!More about Hot Springs history than only gangsters, but good lots of fun facts were shared by the guide.Plenty of seating for all the videos shown, each gallery you walk thru had things to see and videos to watch, about an hour.Colorful host and museum curator.

The gangster museum was fun and very informative. The hat shop has a huge variety as well. Our tour guide was funny and very knowledgeable. It was interesting to see the artifacts and learn the history of the gangsters, politicians, outlaws, etc that had lived and passed through hot springs. We would recommend taking the tour if you like History. You will watch a short video in each room explaining the theme/person the room is attributed to.

Interesting tour and information, but its primarily watching videos in several different rooms with minimal time to look at items on walls. It would be nice to give guests a few minutes to look around before starting the videos. It would also be appreciated if guides kept masks on properly and encouraged distancing by spacing chairs apart.

The exhibits inside were pretty cool, but I really felt as if we weren’t given enough time to browse at our own pace. The tour is okay, but it’s going from room to room and watching a video in each room, quickly being rushed to the next room without much time to look around. It’s worth a look, but I really wish we’d had more time to browse at our own leisure

Our guide was very good and they have a good selection of information. Theres also a gift shop where you can pick up a souvenir. There is some seating throughout. There is a movie at the end and a baseball room. It really is an educational experience. I took a ton of pictures but they are spoilers so dont look if you dont want to ruin the tour.

We enjoyed the tour very much!Learned a lot of history about Hot Springs.You go room to room and listen to the guide and then watch a short video. The guide gave a lot of quality information.Needed more chairs.Nice gift shop.

It was cool to see some of the history but the majority of the museum is just watching a couple videos you can likely find on YouTube. Recommend either letting patrons walk through and learn at their pace or actually lead a guided tour.

Had a lot of history the staff was very knowledgeable. The issue I had was that there was so much history to look at and read, but every room you were moved to a video was played that told about the history of the theme that was being show cased in that room. Once the video was over you were moved to another room. You didnt have any time to look at all the history in the room. Also the groups were fairly big so if you are trying to social distance, it is really hard to do there.

I enjoyed the history down the memory lane of Gangsters Paradise. A group tour of 45mjn to 1 hour with lots of small videos and halls decorated with historical pictures and articles. Kids might be bored and make sure you do have an interest in mafia before you go. Very sweet elderly couple running the business

Videos were slow, though informative. Displays were great, well done. Learned a lot about the area. My biggest issue was the lack of limitation on the group size. A couple of rooms were small and people were forced to stand close together. While the guide did a great job and kept his mask on the entire time, masking was not enforced once in the museum and on the tour. One person removed his mask and was sneezing and coughing during the tour. We actually thought about leaving and asking for a refund.

It was a lot of fun historical place to visit wish there were more room for people to sit during the videos. While in the small room glad everyone had there facemask on and respected everyone around them.

Our family really enjoyed the tour. We loved looking at all the pictures and memoriabila.Loved our little tour guide.

It was a good $15 spent (per person). We were able to walk in and pick a tour time and pay. We had time to grab a bite to eat next door, but when it cutting close to our tour time with food not being out yet, we were able to easily call and change our tour time. No rush, no fuss!I had no idea of the history of Hot Springs. Well used space with a litany of information!

We love this place. Learned so much about the mob

Good info cute museum and our tour guide was very knowledgeable. Thanks for the cool tour.

Such a cool experience! We learned so much about the history of how Hot Springs came about, and what caused the ending of the gambling and gangster era. The tour guide, Josh, was what absolutely MADE the experience authentic, interesting and fun!He had such a wonderful personality. The tour was about an hour long, and he had everything memorized perfectly. He never slipped up and tripped on his words, which means he did alot of practicing and takes great pride in his work! He had the coolest purple gangster getup on, with a matching purple mask! He made funny jokes, and got the crowd into it. This crowd we toured with was kind of quiet, but i laughed at every joke he madeWe loved it, and would recommend asking for Josh if you go! He would be the reason we went back!Thanks for a great time!-Ben and Katie from Lafayette, LA

This was actually a planned destination during our stay. I was a little disappointed. Its a timed, guided tour. We didnt have time to really stop and check out the exhibits. Wasnt impressed with the tour guide. Im handicapped, so it took me a little longer to move on to the next room. He usually started his spiel before I caught up with the group.

Definitely NOT worth the time or money. Fifteen bucks just to be herded into one room after another. In each room youll be shown a short video pertaining to that particular topic with little time to observe the photos.

What a Gem of a Museum!I go to Hot Springs, AR often but I could never find the time to visit this museum. Well, with the Covid-19 virus, there arent as many options to choose from.But dont make the mistake I did. Dont see this as an if I have time place to visit. If you go to Hot Springs, AR it should be on the top of your list.I was truly shocked and amazed at the degree of history and research found in this museum. Dont let the small storefront fool you. There are rooms and galleries inside to rival any major history museum. Theres even a secret wall and a movie theater inside.I knew some of the Gangster and Gambling history of Hot Springs but none of the details of how it existed so long in Arkansas. The Mob Museum in Las Vegas has a gallery dedicated to Hot Springs Gangster and Gambling history but it pales in comparison to what is located inside this museum.Did you know that Hot Springs has a Major League Baseball history that aligns with its Gangster and Gambling history? Neither did I. Visit the Gangster Museum of American in Hot Springs, AR and learn all about it!

Visited on 9/18/20. Staff was so great! The tour lasts just at an hour, and I discovered so many things about not only the life of gangsters, gamblers, and ladies of the night, but a lot about the history of Hot Springs that I did not know!! A must visit!

Super cool place felt right at home from 1 G to the next go here go there now if you like anyting about gangsters

We had a BLAST at this museum...a really great way to start your trip in Hot Springs...you get the history of the city.....so FUN and VERY informative....also great suggestions for other things to do while in HS....thank you for a GREAT TIME!!!!!

I was really looking forward to this museum. It consisted of an hour of watching mini vignettes. They did has some pictures and items in the different rooms but no time to really been looking at them. I cannot see it was worth the money.

Great learning experience. I had no idea that Hot Springs was once a hot casino city. Very interesting city with great activities.

Loved it, great tour and history. Guide was very knowledgeable and enjoyed what he was doing.

Ill be honest, I thought this would be boring and uninteresting. I was definitely wrong. I enjoyed this experience and learned so much through this guided tour about Hot Springs history.

Awesome Guide in information of the museum so vivid check it out if youre in downtown Central Ave.we visited from Fort Worth Tex.

Was a cool place to visit and guide knew his stuff...

In all seriousness the call service and carefree attitude from the older gentleman on the phone was truly awesome and friendly when everyone else would act the opposite. 100 stars out of 100 if possible on google maps.

Great tour of the history of Hot Springs and mob relationship. Interesting facts, keeps you entertained, and informed.

My family and I were visiting from Rhode Island and found the Gangster Museum of America to be excellent. Fred our tour guide knew so much about Hot Springs, and hearing Freds personal ties to the history made the tour even more interesting. We had a fantastic time. Definitely worth every penny!

Good guided tour with personable staff.

Cousin, Charles Arthur Pretty Boy Floyd was a Hot Springs, AR regular.

I loved it! Lots of interesting people were here in hot springs. 10 our of 10 would recommend and go again.

This is not a museum! They take you from room to room and show you a short in each one about the history of the city. It was very informative but it is not a museum!

The name brings you in..but once I was in, I was not excited as I was hoping to be.Nothing really gangster in there except a few fake machine guns, and some old liquor.Tour guides are nice. Rich in knowledge. If you think you will see a bunch of gangster memorabilia...think again!Tour guide takes you through 6-7 rooms and you watch TV for approx 12 mins each room.Just was not what I was expecting it to be.

A nice little place with some good information on the criminal history of Hot Springs Arkansas. I highly recommend this place.

It was very interesting to learn about how many mobsters vacationed in Hot Springs. Even the police were in on some of the underground activities to protect their businesses. As long as they didnt conduct any killings in the town. Great place to see especially if youre from Arkansas.

Fun little museum on bathhouse row! Fun, and quick history lesson on Hot Springs history! About an hour tour!

This is a neat little place. But arguably worth 15 bucks. Its basically a small number of rooms with repro pictures on the wall, and a TV that shows a short video. As a museum, its pretty sparse in terms of unique items of actual memorabilia. Nice people running it though.

Well... it was an ok basically virtual history of Hot Springs. It was a few different rooms, filled with a very limited amount of memorabilia. The guide walks you from room to room and turns on a video for you to watch. He was very unsure of himself and contradicted himself most of the was through.

Very interesting information and the guide was very nice and knowledgeable

Great guide and very interesting. Learned a lot about the history of Hot Springs!

We enjoyed the interactive guided tour. It was fun to learn the history of Hot Springs. Our tour guide was very good and you could tell he enjoyed doing the tours.

One of my favorite museum experiences! Great staff, history, and gift store. I bought a hat and I love it! I may move to Hot Springs someday. It was impressive!

Guide was very entertaining and knowledgeable on the subject matter

If you want to know the truth about a few Gangsters visit this museum. Take the guided tour & you will not be bored at all. When it first kick off you are like okay but then the next minute you want to know more. The gift shop is very nice & the husband/wife are very nice people.

Pretty cool stuff and good storytelling of Hot Springs past

Really neat place and knowledgeable staff

Its ok over an hour of history.

Should have been better wasnt work the $

This was the worst museum I have ever been to. The only gangster activity I saw was the $15 a person they took from me! Warning there are still gangsters in hot Springs Arkansas.

Almost everyone in our tour would have preferred it to be unguided, although the gentleman leading the tour was very nice and knowledgeable. The videos are a little old, and not edited very well (it’s US Marshal, not Marshall). We were pushed to keep moving past some of the more interesting exhibits, and overall the museum would be cooler if the videos played on a loop, and the guides were stationed about to answer questions and call attention towards artifacts, with the museum patrons being able to move about the building freely.

The tour guide (young lady) was fantastic. She not only knew about what she was presenting but she also cared about it. My only suggestion would be to have more genuine artifacts. That said we had a great time.

The tour passed through each of its sections too quickly. It didnt leave much time to read or look at the memorabilia.

Nice, little tour. Very informative.

Awesome little spot to check out

O this is a must visit..learned alot of gangster history

Some neat facts regarding the gangsters who frequented Hot Springs. Pretty much enter a room and watch a video, enter another room watch another video. A little pricey for the experience at $15 per adult. If I went back to Hot Springs I wouldnt need to take the tour again.

The gangster museum was a cool experience the workers even dressed like the old time gangsters... it had some cool memorabilia from the old days and its crazy that this small town in the backwoods of Arkansas was the hotspot for gangsters to go vacation lol if you have the chance to go I recommend it highly

Loved it. Had no idea about the rich history of Hit Springs Arkansas

Great museum & alot of very interesting history

Hot Springs has an interesting story. The Gangster Museum tries to tell that, but they miss some details.

Very informative and fun museum.

This place was a very neat place to visit. It gave a little bit of interesting history of Hot Springs. The young man doing the tour seems to really enjoy what he does. His family has history in the area. If you get him as your guide you will find out the significant role his family played in the area. Very neat tour. There are videos but I rather enjoyed them. Im eager to bring my husband.

Decent tour, call ahead to find out your times

Nice history lesson about the gangsters that visited Hot Springs

I love this place. It was fun unplanned Date Night!

Bob Graham was our tour guide. He was VERY knowledgable and relayed stories with wit. We enjoyed our tour SO much!!!

Nice place. Guy that gave the tour seems very knowledgeable about happenings of the times. Would go again.

My boyfriend and I loved this place! They really explain the history of Hot Springs and how the gangsters came here for a fun and relaxing time. So cool to think this was THE place to go back in the day for some illegal gambling and alcohol! Haha! There isnt as much to look at as youd think. Its mostly videos and information about history.

This was a fun and interesting tour. If you go to Hot Springs, dont pass it up. My husband and I were visiting relatives in Arkansas, and they suggested we drive to Hot Springs. The decision to visit the Gangster Museum was made spontaneously when we happened to walk by. Even my relatives had not been there before. It was very interesting and entertaining. A young actor gave an oral presentation of Hot Springs history as a welcoming haven for some of the most notorious gangsters of the 1930s. Rival gangs could peacefully engage in gambling and enjoying the healing springs and services. Our docent then stepped aside to give us an opportunity to view the displays for several minutes before continuing the tour.I had my small dog with me and was welcome to carry her throughout the tour.

Learned a lot! The Host did a great job!!! Definitely a must see!!

Always a family fun experience!

This was fun and very informative

Awesome tour guide. We had a good time. Price is good for about an hour tour!

Its a guided tour located in a Historic Hot Springs building. For the most part the information is available online and through older newspaper articles. They tell you that you can look around while they talk. However, it leaves you feeling either rushed to look around or rude if you do look while they talk. You cannot look at your own pace unguided. The building appears small, but is much larger. The staff is friendly. The building is clean.

We were only able to go into the gift shop area. But we talked to the lady working there and it sounded really interesting we just did not have the time to go into the museum itself. However the gift shop had some stuff that was pretty interesting.

Worth every penny. Our guide was very knowledgeable and watched short video in each room. Fascinating and fun. I learned a lot.

What a fun and neat experience. Bobby was a wonderful host and tour guide!

Really enjoyed the tour. Guide was entertaining and knowledgeable. Learned a lot about the cities history as well.

I enjoyed the tour very much, and the guide was knowledgeable about everything. Yes, you do watch some videos, but it tells about the different gangsters. If people would actually ask questions, you might find it more interactive. My 8 year old loved the tour and was always asking questions about the different rooms. I highly recommend the tour.

A MUST if you are planning a Hot Springs vacation. It was so fun and informative, the guide was so knowledgeable and it really makes you appreciate the history of the town.

Loved our tour guide. He was very knowledgeable and lots of fun to talk to! The museum was very interesting! One of my favorite parts of visiting Hot Springs.

Mostly videos and a lecture by a hardworking tour guide in gangster garb. They had some artifacts. Personally I wouldve liked hearing more about the role of the railroad in transporting gangsters. I liked that the guide gave his full effort even for the last tour of the day. Books and memorabilia were available.

Must see. Go here first, then tour Hot Springs. Puts it all in perspective.

The gentleman giving the tours is very sweet. Hes passionate about his museum and sharing local knowledge with visitors. It took about an hour, maybe a little longer to go through. It is a guided tour through about 7 rooms that each have a different theme. For example, there was a baseball room and an Al Capone room.

Very informative and well-organized. A lot of interesting history. The only thing that I would like to see improved is to have more available seating during the tour and also be able to walk back through on my own without having to worry about disturbing a another tour group.

I wouldve walked out and not purchased anything had it not been for the tour guides personality. To the owner; I want you to know that your disrespect for our President of the United States is why I almost walked out. So I give 5 stars to the tour guide and zero stars to the ownership. I wont be back as long as you have your anti-Trump merchandise in your store.

Knowledgeable people and great artifacts to look at with short films

Love it! Love it! Love it! If your in Hot Springs this is a must go attraction of you have ever been interested in the gangsters of America. Almost every gangster, from Capone to Dillenger, spent time in Hot Springs. Learn the story and see actual artifacts and enjoy a great time. It is well with your time and money. And it doesnt really cost that much.

I love this place! Excellent service and friendly staff. Went to late to do anything but shop and look aroundWe will definitely return

Great staff, helped me pick out a great New summer hat.

They kicked us out because my son asked how much longer until the video was over. Both my boys have autism and adhd and the lady was very rude. My son was not rude and was simply asking a question. I dont recommend this place for kids at all.

It was get to hear all the storys of the times.

Very informative, would recommend it.

It is a very good place to learn about the history of out town of hot springs and what it once was