Ive spent about 3-4 years here, and I wish I could say it lives up to the resort title, outside of being a last resort. Recent changes and non-supportive staff, especially at Pinnacle, have me on a consistent edge. I am not alone in this, and given the reviews I am seeing, Its prompt to tell my time at Blue Ridge. - The pictures may speak more clearly as to the issues Ive encountered. A parking sticker given to my brother for parking in a spot, despite having a pass and given no instruction. A water heater, which, not properly maintained, exploded. Piping in the interior wall which also ruptured, causing a hole in my wall for over a month, uncompensated outside of an increase in rent and free mildew, the video is distressing, not even sure what is happening there. The maintenance staff seem good, but the management is uncompromisingly bad. Rent increases while features are taken away and added - Ive been paying 8 dollars a month for parking, which I shouldnt need to, but Pinnacle isnt answering questions.Yes, its pretty, and yes, it is gated, but there have still been car thefts and constant honking by the more privileged populace. If you love someone, look at other options before considering this place for them or yourself.Thank you,Another Note: I was overcharged around $400.00 for my renewal, which wasnt refunded, auto-drawn and caused an overdraft. Embarrassing yes, and completely avoidable on their part.
Wow the people who get to live here are lucky. I visit my mom here she has everything . Beautiful open grass areas, playgrounds, 5 pools, Tennis courts, you name it. Great area. Expensive!!!!
Staff are of a great help. Sometimes one has to be patient and considerate to their hectic workload
Very nice place for family get togethers..