Be careful where you park, or you will be towed away. If you park in the west lot, you may get a notice on your windshield that your license number has been recorded and on your next theatre visit you will be towed. Management cant know if you are a theatre patron or someone just parking there. The assumption is made that you are parking illegally, without thought that you may be a theatre patron. This is very poor public relations on the part of theatre management.

So glad this place is open again, the new manager is doing a great job with all the new covid guidelines. Support you local businesses!

New manager very rude, bossy, and intense. Me and many others will now drive farther away to a different theater from now on

Always a great time! Clean environment and friendly staff.

The manager at Big Wood Cinemas is so friendly and enthusiastic about film. Add to that, that she always greets us with a big smile and a warm welcome and well, you just cant beat it. It makes me happy to be supporting a local business.

Best cinema and only one in town! Absolutely comfortable seating and nicely set up. Highly recommend

It was great!! Busy but employees were nice, courteous and helpful.

I love our local theater. Its is always clean and well kept. The entrance showcases our local school kids artwork which is something I wouldnt otherwise get to see. The restrooms are always clean and well stocked. Kudos to the hard working cleaning crew. The staff is friendly even though it rotates often. Great movie selection always. Pretzels and nachos and chilled junior mints are always a favorite. If I could change one thing.... it would be to offer a late night movie showing maybe once a month. Many times we dont get to go because of the movie schedule. Plus a late night movie is lots of fun!

This is a wonderful cinema. I particularly appreciated that I was able to use their headphones to assist my hearing and that what they had for me to use was absolutely top quality. Thank-you.

The current manager, Amber, has done an amazing job turning this place around! Just a couple years ago it was a dump, with a careless staff, and a plethora of technical issues when trying to watch a Picture show.Now the staff is attentive and friendly and I haven’t had a bad viewing experience in a while!

Best movie experience! Friendly helpful staff, exceptionally clean and nice everywhere in the building, and great snacks.

This movie theater is great,me and my family love it because it is clean the staff is nice and the theater is never packed, And it is very comfortable!

The staff was so friendly!!!It is rare these days to get good customer service!!!And the theatre was so cute

Great service good place for movies is affordable and people are friendly

We love our local theater! The employees are always friendly and respectful. The premises are very clean. We prefer this theater over the ones nearby - and - they take credit cards and offer good admission fees.

The movies look good and they come out on time. But the popcorn is $5:50 so make sure you bring enough. It is usually not crowded unless its opening night and the seats are at such good angles the person could be wearing a top hat and you would not notice.

Great friendly staff, clean and good movies

Its got a small selection for movies showing but overall its a decent theater. The rooms seem well cleaned, the stadium seating means there are good views for all, and its not often crowded. I am happy with our local cinema

Very good place good selection of movies very clean employees friendly and very good service at a very good price

Great local theater. Always clean. Doesnt offer a huge line up of movies. But to be expected for a smaller theater. Great place!!

The theater is old, but the seats are still comfortable, the picture quality is always great, and the sound system is good. The staff is always friendly and the manager is pleasant and quick to solve ticket problems. The theater is always clean and the bathrooms are normally clean as well.

Its the only theater in Hailey, but its a nice facility with a current selection of films.

It was amazing and I love the movies

Very good service

Im not the type to go and complain publicly but I am currently sitting in the theater for IT. I am quite annoyed because this is a R movie and yet there are a bunch of teenagers without parents watching this movie. I went to go get a refill and simply asked one of the workers I thought this movie was rated R and by law you had to have a parent purchase tickets or with you during this movie? He claimed that if there wasnt a lot of nudity and violence in the movie they were allowed to sell tickets to under age with permission slips from the parents. At this time he was telling me this the female supervisor on staff simply just asked two more under aged kids if their parents were okay with it and they said yes. I am now sitting in a theater watching a movie I paid for with kids hopping seats, yelling at each other and just being plain rude. I find this odd they can just simply ask a child if their parents say they can watch it and allow no parental supervision. What child wouldnt say yes? Ive always enjoyed coming here but this just changed my mind. Id rather go somewhere the law is being applied like Twin and enjoy my movie then listen to children ruining it. I hope you guys change.

Very friendly staff. Love the free refill of large popcorn. Comfy sests.

So thankful to have a theater like this in our small town. Growing up, we had the Liberty which only screened one movie at a time. I love that we have options!

To good to be real

Always have had a great experience there.

A nice little theater and pleasant staff

Theater is very nice and clean but one of the staff members was quite ride the last time we went..

Great place to see a movie. Love the pretzels

Definitely do TRY, anyway, whenever Im visiting Hailey (usually every other week) to see a movie at the Bigwood Cinemas---which feature A+++++ picture, seating and sound quality, and also similarly-stellar customer service as well. And I know for a fact that my longtime b/f, John, CONCURS WHOLEHEARTEDLY (since, even though he lives in Ketchum, he verrrry seldom ever goes to the movies THERE). --Joannie H. (Eagle, ID) :D :D :D :D :D

Cute little cinema, I expected the floors to be sticky but everything was clean and the people were very nice. My family had a great time.

Great little movie theater. Very reasonably priced.

I love it it is worth going back for

Hot tip: Tuesdays all movies are only $5!

Best theatre in the valley! Enjoy stadium seating and a nice snack selection. The theatre is clean too.

Its very fun to go to its conventional, clean, and has a good amount of room.

I had a fun movie going experience. It has a small town movie theater vibe.

Clean and staff was nice,but movie goers were rude

Its a great theater. Nice folks. Comfy seats. Current movies. Hailey is lucky to have it.

Lots of fun for kids and qurps big screen an HD

Small theater but quaint. It always did the job. Prices are the same as anywhere else.

When I call I cant even talk to a real person!! The automated machine only gives movie times and I need other information. Seriously!!! Ples let us talk to real people!!!

Star Wars was the last movie Ive seen here. Was a great movie. Only problem were other people there kept making a bunch of noise. It sounded like some man was unraveling something two seats over for the whole move.

Great theatre and great prices. Way cheaper than the fees you see in boise.

Very nice place and service!!

4.50$$$$$$ for a small bottle of water! Thats insane! We felt so upset and taken advantage of! Yes when I go out to a movie I expect to pay 6 to 9$ for popcorn and 4$ for candy. Its a given. But over 4$ for a small generic bottle of water sold to me by a smug kid ... Not okay! Im very disappointed...

Theater was nice and clean good seating but rude staff doing the tickets.

Great theater comes out with movies day early most of time love poster giveawaysmy only complaint is the price of popcorn should lower price i love seeing movies but i cant most of the time due to money problemslease lower pricesoverall great theater

So Ive lived here all my life pretty much and I always go to the Ketchum theater because they have very comfortable seats! I dislike that both theaters never had the good movies on!!!! its so annoying having to wait and travel all the way to twin falls to watch the Ouija #2!!!The seats are not that comfortable, everything is so expensive!!! for my boyfriend, my son and I its $35.00 ( my son is 2 ) !!! my parents came as well and paid $65!!!!! WTH! (brother sister dad and mom) the service is good but, there is always teenagers talking and its so annoying and frustrating when trying to watch a movie ! I COME TO WATCH A MOVIE NOT SIT THERE AND HERE PEOPLE CHIT CHAT! This happens every time I go and its annoying thats why I try to avoid the Hailey theater as much as I can. I go to Ketchum because its small comfortable and its not pricey like HAILEY! (which is weird considering its Ketchum) There isnt loud teens at all !if you can wait till its on DVD or redbox please do so, because you end up wasting money to hear people talking for the entire movie!

Always friendly staff and delicious popcorn.

Nice clean theatre

They have the best service people, not like Ketchum.

Staff was nice. Theater was clean.

Great theater

Staff extremely rude and unprofessional. Not accommodating, snapping their fingers at customers to get their attention, theater not cleaned before showing. Very bad experience.

Haileys only movie theater. Its clean, comfy stadium seating and great movie selection.

Very nice theatre

Little messy.

The people here are always lovely!

Staff was not nice, theater was not clean before showing. Staff was outright rude and made for a very bad experience

A pleasant theatre in Hailey.

Very entertaining...very friendly...

Great theater

Cozy comfortable charming laid back.

Nice movies

Stadium seating! Friendly crew. Parking lot in the back of the theater!

Clean. Friendly.

Good place to watch a movie.

Expencive, but worth it

Good movies

It has a cool arcade to play!

Best movies in town!

Love the seating:bar:and:movies

Chain theater trash billing itself as a pillar of the community.

Service animal friendly

Movies all the way...

Movies

Service was horrible, was not treated with respect by the employees. They were very rude and disrespectful!!!

Good little theatre

Nice clean and comfortable

Nice theater with friendly staff.

Great theater.

Expensive. Last time we went the heater was broken.

Best theater in town

They show movies here. It may or may not be air-conditioned. Popcorn goes pop-pop-pop in my mouth

Great for date night