We had a great time. We arrived way before check-in time and the wonderful woman at the front desk gave us an upgraded room for free because it was clean and ready early.The room was nice; not glamorous or anything, but we had no complaints. The free breakfast was good. The hot springs were delightful.We also accidentally left a piece of jewelry behind and, after calling the lodge the next day, the man offered to mail it back to us.Overall, we are very pleased.

Amazing! This place is adorable and must visit! Really enjoyed talking with staff. They were all courtesy and very open ensuring we felt at home. Definitely would visit with your partner, good friends, or even the family. Glenwood has so much to offer! Dont miss out!

Great place especially if youre going to the hot springs pool. It was included in our room rate, also came with breakfast. The hotel is right across from the pool and is just a short walk to get to. They gave us a wrist band to get access to the pool and breakfast. The room was clean with a good amount of space. Two queen beds and good size bathroom. TV, fridge, microwave, and safe. Lots of parking on the rear. Covered parking comes in on level 2, and out door parking comes in on level 3. Staff was friendly, helpful, and professional. I will definitely be back.

Pretty decent hotel, pictures are a little deceiving but besides that it’s a good stay. The only thing that sucked is the front desk didn’t have access to the blankets so my first night I was freezing. Also the hot springs are across the street, I recommend bringing a robe because the hotel does not have any. Their Covid Percautions were pretty good and everyone respected that. The guy at the front desk was very kind, one of the girls wasn’t as much. I would stay here again, especially since you’re usually not in your room a lot.

We had canceled our Disneyland trip so this was a perfect staycation. Young grand kids loved it. The water chute was awesome. Walking distance to everywhere. Super clean, food lines can get a little long but they had another food truck option to help relieve the wait. Great for young and old.

My boyfriend and I stayed at the Glenwood Springs Lodge for his birthday. We expected a nice hotel for the price and also chose this hotel because it was attached to the hot springs. What a mistake!!!We arrived at our room and was immediately disappointed. Despite being quite outdated, we tried to keep a positive attitude. However, there was nothing but problems with the cable tv the whole time we were there. We would start to watch a movie and the channel would stop working. We called the front desk four times before deciding we will never stay here again.We chose to go next door to the Colorado Hotel for morning coffee and later for a sit down breakfast. There was no comparison! It was decorated and so inviting when you walked in door. Breakfast was delicious. We discovered later it would have been cheaper had we stayed at the Colorado hotel and paid for admission to pools.Also on our first evening they decide to do a fire drill in middle of COVID and everyone was forced to use stairs for over two hours. No social distancing!!The hot springs while appearing dated were amazing as always. We will be back but not to this hotel. If you want a nice couple of days in Glenwood springs, take our advice and stay next door.

During Covid-19 the lodge has essentially become a motel you check in and get the keys, when you leave, you leave the keys in the room and go. There is no interaction, no room service during your stay.Everything seemed cleaned and guests were wearing masks outside their rooms.They do offer a grab and go breakfast over at the Hot springs Cafe, but you are given what you ask for, a egg/bacon/ham biscuit, banana, pastry, coffee. Etc. After a few days, its not worth the walk over to get it.There is a village inn about the same distance from the hotel, after 8am lots of places in town were open.Hot springs access was included in our room rate and although the springs were busy, keeping 6ft apart was easy.

Beautiful and spacious hotel rooms, and you definitely got value for the free unlimited access to the hot springs pool. Some important notes for COVID: their large pool and medium-sized hot pools are open, all others are closed. Also note they stop serving beer at 3pm and food at 6pm. I would recommend getting something in town rather than the hot springs. The pool has a long line by mid day - try to get there early for good photos and more spacious swimming. If you have your lodge wrist band, note that you can bypass the lines and go up front (this was not clear when entering the pools).

Great hotel. I really recommend staying here due to the proximity of this hotel to the Glenwood Hot Springs Pool, great pricing, and great deals. When you stay here, the price of the pool across the street is included in the price, and the restaurant in same building as the pool (As of writing this, it is not on google maps) is included too. Drive up here and stay the night, then in the morning go across the street and get some amazing breakfast from the restaurant, and then come back to the hotel to get your swim-clothes, and then go to the pool for the rest of the day! There are a lot of other cool things to do in this neat town. Again, highly recommended that you stay here on your trip to Glenwood Springs.

The room didn’t have a main source of light and only one of the lamps that were there worked, the “balcony” was covered in trees and was barely off the ground, the towel rack was broken, and the beds were uncomfortable. The customer service is excellent but overall In my opinion it is over priced.

This place was so nice and clean and the food as amazing! The staff was extremely friendly and polite, though the check in process took forever!!!!! I recommend staying here if you are going to go in the hot springs.Staff: 5/5 (personal attention with each customer)Products: 5/5 (hotel in hot springs were awesome)Health: 5/5 (The water in the hot springs is supposed to be great)Facility: 5/5 (facility looked clean and neat)Location: 5/5 (easy to get to and there is parking good in the back)

I absolutely adore Glenwood Hot Springs. The warm pool is great for the kids and plenty of space to roam around. The hot pool is so relaxing and healing. Highly recommend!

Clean rooms, very friendly staff! Will come back here again!!! Breakfast was great, included and hot springs were included as well!

Great location, impressive free breakfast too. The best part of this place is the location and closeness to the Hot Springs. The rooms are fine, maybe a little dated. We really loved the Hot Springs.

Weve had fun in the pool before (its awesome), but this past weekend we were going to stay the weekend in the lodge. Due to the fires we werent able to make it. I just figured the money was gone due to the cancelation policy, but they did right by us. Excellent customer service!I just saw a note that they are also giving free pool access and showers to the fire fighters. Good on you! I am impressed and looking very forward to coming back.

Excellent hot springs pool that is very large and therapeutic. Check in was quick and staff is very friendly and helpful.It was around 10 degrees Farenheit outside so the hot springs pool felt very nice. The minerals in the water definitely makes a difference in texture and smell and made our skin feel silky smooth after.Definitely worth the visit and hope to check in again in the future!

Great place to stay. Right across from all the action. Walking distance to downtown.Clean and well cared for.I left my favorite orthopedic neck pillow.. yikes!! But once I reached the right person, my pillow was home with me in a matter of a few days.Great Customer service, will I ever stay again? U betcha!!!!Need I say more after my pillow service. Happy Lady! Its why the hotel receives a 5 star.

Convenient to the hot springs and down town. We stayed 2 nights and no one came and emptied our trash, not a big deal but I would have done it if I would have known.

Great location. Pleasant, knowledgeable staff. Reasonable accommodations.5 Star Hotel Rates for a 3 star experience. No food available IN the hotel.Remember you are coming here FOR the pool, not the hotel.

Absolutely love the pool and breakfast. Rooms are ok. My biggest complaint is trying to get ahold of anybody. I have called for 2 days now and simply have a question about our upcoming reservations. It stinks when your trying to plan and nobody seems to answer the phone. You cant wait on hold it goes directly to a machine.

Absolutely amazing lodging. If youre visiting Colorado, even if its across the state, you must at least give this place a try.My wife and I stayed for our honeymoon, and the staff at the resort made it an amazing experience with all the little odds and ends they did for us.We booked a mid level room and it was more than enough. It was clean, spacious, and cutely decorated with that mountain vibe youd expect from a old timey Colorado lodge.The two hot spring pools are large and we had no concerns with COVID or social distancing. The food and drink options on site were excellent as well, considering the COVID circumstances. The breakfast that is included is absolutely amazing and Id go for the breakfast sandwiches even if I wasnt staying there.Theres a foot bridge that goes to the downtown area, lots of food, drink, and shopping options conveniently located nearby.Finally, my wife ended up realizing that she left her Apple Watch in the room about 4 hours after we left. The next morning we were able to talk to someone at the lodge, who offered to ship it to us at no cost to ourselves. The watch was in our mailbox before we even got home from our honeymoon.Long story short, DO NOT HESITATE to book here, you will have an amazing experience.

Loved it! We got the classic room, with no balcony or so, which was totally perfect and wonderful for two people. Everything was clean! No daily room cleaning throughout Covid though. Breakfast was a nice add-on. Having the hotspring close by and easy entrance to it was just perfect! We had a small issue with the bathtub, but it got fixed in no time after we mentioned it. Dont forget to visit the steam caves right next to the hotel - a natural steam room in a cave - awesome stuff (not part of the hotel).

Easy access to the hot springs was great! Hotel staff was so wonderful! We had to cut our stay short due to the Grizzly Creek Fire and they were very understanding. We will definitely be back!

A nice room and trips to the hot springs is included. The only bad side is if you smoke there is absolutely no smoking on the property you have to go across the street.

Best hot springs pool in this part of the world also staying in Hot Springs hotel is convenient and pool entrance is free

Terrible room, not like described, out dated, falling apart, ac didnt work properly, no view couldnt sit on patio from smell of sewer gas. Pool is overpriced but was included with room and was why we chose location at first, front desk refused to get a different room and didnt offer any compensation (We canceled our remaining days and went next door and got twice the room at half the price) Then in the middle of night I was bitten by spider and couldnt go back to sleep. Manager (only after I asked form discount) finally said theyd refund half the rooms price, but as time of this post I have not seen it credited to my account yet.Update- I did finally get money back after 4 days

This was my 2rd time staying at Glenwood Hot Springs Lodge.. and I have to say I am not that impressed. Yes, it is nice to have unlimited access to the pools and walking distance to restaurants, BUT I dont think the price is worth it. I paid $300 for one night (with military discount) and was only there for 16 hours. The rooms are outdated and the carpet throughout the hotel gives it a musty smell. For the price they charge per night youd think they would be able to shell out some money for remodeling. I really want to love this place but I just dont think the price is worth the experience. Next time I think Ill stay at an Airbnb and just pay to get into the Hot Springs. However, I will say that Pre-Covid I received the best massage of my life at their Spa, so kudos for that!

Even dealing with C-19, well organized & staff is very friendly & helpful. Masks still required except when in the pool. Pool does have an occupancy limit, so Id call before trying to get in.

We choose the wrong one in the entire motels in and around Glenwood Hot springs. They will rob you with a lot of money and wont provide any decent suits and not able to proper answers when we asked any questions. More over service was too bad and worst. I wont recommend this one now or in future.

The rooms arent the nicest kind of small but it is over 30 years old. It was clean, friendly and you can go to the hot spring price included which are GREAT!

Great location, great amenities. There customer service and kitchen staff are extremely unpleasant, while taking the order the lady rolled her eyes and had a horriable attitude.

Place was in disarray. They state they are remodeling in phases but I saw zero remodeling happening but the wallpaper is falling off the walls in the hall. Otherwise the room was OK. Sort of run down. Still had a nice cozy patio room so that was cool. Customer service was great.

Incredible mountain views as you soak in the Therapeutic hot tub or swim in a humungous warm pool feed by a underground hot springs-amazing!

This place is outstanding! 5 Stars - 5 Stars - 5 Stars all the way! The drive is beautiful, the service is awesome and the Hot Springs pool is amazing! We visited while celebrating a friends recent divorce. It was perfect for all of the ladies. We really enjoyed ourselves. The breakfast was included with our room. They had good portion sizes and lots of options to choose from.

Traveling during a pandamic is always challenging but we had a great time at the hot springs. The Grill was open for breakfast and we were able to get as much food as we could all morning :) The Lodge was helpful in getting us checked in early in order to get to the hot springs pool!

Pool admission comes with the room making it a good deal, esp if youre staying multiple days.

Bedding was great. Convenient access to the springs.

A very nice place to stay, very clean, bedcan be a little hard, but pillows are plentiful!

Very nice. Clean and comfy!

Always love the pool here all times of year!

Hot Springs were fun. Hotel staff is friendly, and rooms are nice. View is awesome.

Save your money. $300 for one night, and they expected us to wait in the mile long line to get in the hotsprings even though we had our hotel wrist bands. Give me my $$ back and Ill happily get in line.......The locker room was a mess as they only had 2 stalls open due to Covid, so the result was women packed in waiting to use the restroom. Only 2 sinks were open but they werent working. I had to get a lifeguard 3 different times to ask that they tell people to stop eating their food in the pool. Would never stay here again.

Terrible room for the price.... its very pricey and staff is very rude. hardly fit for 4 people. beds are full size and they want 2 people to sleep in it ... not recommended for this place...

LOVE THE HOT SPRINGS! The beds were good and the staff was really friendly. It’s an older hotel so don’t expect perfection but it’s charming and you get free admission to the springs. Do it!

Pools were beautiful! Its under construction right now but it wasnt too obtrusive

What an amazing place. Just look at the puctures.

Very Nice Hotel located directly across the street from the hot springs. Great Staff... the Best place to stay if youre going to the Hot Springs. The main Pool is HUGE. 1,078,000 Gallons the LARGEST in the World. The hotter pool is also .... HOT =)What a great experience. This is one of those places for the Bucket List.

This hotel was just ok, especially for the cost. We spent the weekend of July 17 th here. Unable to control air conditioning in room. Difficult to sleep because it was too warm. Only places on site for food are across the way at the pool. Not convenient if you aren’t spending your day at the pool. Who wants to go through the hassle of going to the pool at 9 am for a grab n go breakfast. To do just that grab and go. The pool it self was great.But it would have been a lot cheaper to stay somewhere else and pay for the pool separately.

Really nice and decently priced other than their advertisement of extra clean rooms during the pandemic... Proved to be untrue when we found chewed gum stuck to our headboard upon arrival. Tried to call lobby to tell them and they didnt pick up, we just dealt with it.

Our stay was pleasant at the lodge. The staff was friendly and welcoming. The ease of going to the pool was great and awesome that it’s an included cost in the room fare. I do think I would suggest adding an entrance for hotel guests closer to the hotel like the exit. I only say this because it was a very cold night walking over to the pool and back. It would have also been nice to have robes to wear back and forth to the hotel but these weren’t in our room. I think we would’ve gone to the pool more if this would’ve been the case. I also wish hotel guest pool towels were a little less scratchy and luxurious than the ones provided if robes aren’t provided. Ice management was great around the lodge. Also, water in the vending machine was $4 which is a bit high. We didn’t take advantage of the breakfast but nice that they include it. The smell of the soaps and lotion provided was pleasant. The amount of towels provided in the room upon checking in was more than adequate which is a plus. I loved the older photos of the pool lining the halls of the lodge. We visited in the beginning of December and the Christmas tree in the lobby was gorgeous!! The room was lovely minus one little hiccup...Our only complaint was there was hair in the shower when we checked into our room. We did not mention this to staff, though. Other than this, our stay was great and we will definitely stay again.

Very crowded on Saturday. Dont feel safe with covid going on.

Very clean. Good service. Love the hot springs!

An average lodge doing its best during COVID. We appreciated that the Lodge, unlike the pools, worker in social distancing and the first seemed to follow the rules.

My family stayed at Glenwood Hot Springs Resort during the 4th of July week of 2020, and we had a mixed experience. We paid $300 per night for our room, which is a fortune to us, but with COVID 19 this was a close-to-home trip we agreed to risk instead of our usual flight vacation to Cancun. We checked in around 9:00 pm and were told at the reception desk our room would have a `view of the mountains but we were put in a corner basement room with a view of a brick wall. We have stayed in hotels in Vegas and Cancun which actually offered luxury for this price, but we were really disappointed with the size and quality of this hotel room. My wife complained and to the hotels credit, they agreed to move us on our second night to an upstairs room with a balcony and more space (which is what we had initially booked) but for the price, even this room was a disappointment. The advantages of Glenwood Hot Springs Lodge are the access to the hot springs pool (included in the price) and an outstanding hot breakfast menu (also included in the price.) We were very happy with the amenities but seriously let down by the room quality.

Beautiful hotel. The pool is amazing, so relaxing.

Very pretty, priceless pictures!! A lil pricy but worth it

We loved it here. Cost might seem high but what you get included is a great value. Rpm includes hot springs admission all day, free breakfast meal (hot food not continental breakfast - but that too). Close to downtown just across the foot bridge a coupe hundred yards from the hotel. Free pickup from amtrak station. All great. Rooms were nice and comfortable

Clean with A LOT of sanitation measures in place. No food delivery :(

Staff was friendly, and the breakfast that comes with your room was fantastic, but of course its all about the Hot Springs.

Great package, free searved to order breakfast each morning, relax in hot spring pools, lovely clean rooms, we got caverns package, I loved it, cannot wait to go back,

Comfortable & clean. It was nice & quiet. Loved the breakfast! Nice to have unlimited access to the pools which are just across the street. Excellent value for all the amenities offered. Within walking distance from restaurants, shopping, etc.

This resort is extreamly overpriced for how little they cater to guest. Food and pool are across the street. Doesnt open until 7 and closes at 9. Asking for extra coffee at 6 am was a burden on the staff. Very, very disappointed in this resort.

What a great time!I went for the first time with my boyfriend and we are complete in love with this place.The therapeutic pool was amazing. We felt so much better after getting out.Getting in and out of the pool in the cold is a little mission lol you’ll see what I’m talking about when you visit

It’s been our second year to come here for a week over Xmas and it is one of our favorite vacation spots. The hotel is clean and well maintained and the staff is very friendly and helpful. The rooms are large and well appointed.The stay includes free breakfast (wide selection and tasty) and all-day spa access. It is the height of luxury to go swimming several times a day in the giant natural hot springs.Restaurants and shops are a short walk away across the bridge. It’s a great place to relax and do your body good for a few days without ever getting into a car.

Fantastic staff, lovely town, and the water was a warm hug. I will never forget back floating as I watches the stars and steam rose all around. I look forward to visiting again!

Standard room was very nice, appears to have been updated within the last year. Clean overall and bathroom items included Neutrogena branded toiletries. Hot breakfast at The Grill was extremely good, one of the best made-to-order omelettes Ive ever had. Of course, the star of stay was the Hot Springs pool, have to see it to believe it. Claim of worlds largest is well deserved and a definite must after a long day of skiing.

Room seemed ok and awesome at first but then found plastic hair bands on the floor with hair still attached on them other than that room seemed ok. One pillow smelled like the pool which smelled like the pool which smells like sulfur. You will know. The pool staff was rude at the concession. To me and my mother. The pool itself is ok. Not worth all of the jazz it populates. The weather was hot and it seemed that they used the masks as a a reason to be ok with being rude to customers who were outside on the pool deck. I was not ok with this and humiliated. I would not go back again or recommend this place to anyone.

Great place to go to and have fun with family

So when I was there, have been before too, just saying there was feces my mother noticed in the pool, and the staff did nothing, they were more concerned about having to refund the money after having just gotten in the place. We had set our stuff down on the only 2 chairs left, started to eye a place in the pool, and she called out just in time. Kinda the risk you take in a public setting I suppose, like swimming pools anyways, but just my direct experience.

Older hotel but very well kept. The rooms are very clean and the beds are comfortable.. Premuim linens on the beds. As as guest you have access to the hot springs down the hill (about a 2 min walk right across the street). Bars, restaurants and shops are across the bridge (less than 10 min walk). Some rooms have a hot springs view with balcony.

Love this place. Comfortable beds and room

Stayed here and hiked hanging lake. Great hot spring to relax body after hike. Very nice room.

The location, the great spa & the very very large mineral pool.

Beautiful well appointed rooms. Breakfast is included with the room and it is excellent. You can use the pools any time you want to. Service is great. Very polite and friendly.

BETZI - love that !, my trip was amazing included betzi and also the manager DEENAs amazing hospitality which made the whole family plan another trip in the future ! THANK YOU !

We stayed at Glenwood Hotsprings lodge for two nights. We stayed in room 315. Everything during the stay was for the most part was ok. We enjoyed the hotsprings but were annoyed with some of the miscommunication from the front desk. When we got home and were unloading our bags and suitcases my son was complaining about bug bites. He had 14 bites that were in patterns of two or three. The rest of us looked and also had bug bites in patterns of 2-3. My husband talked to a lady at the hotel desk on the phone about our room having bed bugs and she became very defensive and acted like the bites were probably mosquito bites. We were just trying to give the hotel a heads up. Today while taking the last of our clothes out of the suitcase to wash, I found a bed bug. Look out for bed bugs just a heads up

Fun and cozy little town

Fantastic getaway, cant wait to go back!!!

We have stayed here a few times and it is nice. Includes a fridge and microwave in the room. And, is right across the street from the hot springs. We like that breakfast is included and access to the hot springs is also included for all day and night. My in-laws just joined us for their first trip and they now would like to go every year with the rest of the family.

Very welcoming staff, room was clean, although a bit dated. Even though construction was going on, it was not intrusive. We did rent a cabana which was nice to have our own little space away from everyone.

We spent the night here after a whole day on the California Zephyr Amtrak train and it was absolutely amazing! The actual Hot Springs is only a short walk across the street from this resort and its included in your stay which is a great value.. also a full breakfast is included with many options!5/5!!

This place is the best! We came for a special occasion and they had a bottle of champagne waiting for us in the room and bathrobes laid out for us! The desk staff is kind, you cant beat the included pool passes, and the breakfast is great!

+ Clean, nice staff great that spring access comes with the days of your stay, great breakfast, large rooms, quiet halls, free parking, baby friendly- you have to walk around the fenced pool to the front of the building to get to the springs and breakfast (not sure why they dont have a covered heated walkway or at least another entrance near the hotel), no heaters around the pool, no robes just towels - gift shop was expensive but didnt carry local items

It was one of the best trips we ever made, such a relaxing and refreshing experience.

The hot springs is across the street but well worth the effort. Soothing and relaxing, an amazing weekend

The room my wife and I shared was clean and comfortable. Our particular room had bad lighting but it didnt bother us. The view of the mountains were spectacular and the hot springs were awesome. The shampoo and conditioner, from their spa, were entirely useless. We drove to Walmart to buy shampoo so that we could wash up in the morning. But we werent there for the shampoo so Im still rating our stay 5 stars. I would definitely recommend staying at Glenwood Hot Springs Lodge.

I love going here when the snow is falling and theres not that many people at night. Gives a great experience. The fog makes it even better in the winter!

My wife and son took me there on Fathers Day had the best time its awesome

Mega convenient to walk around town center, back and forth to the hot springs, or to the gondola. Beds were comfy and the hotel was actually quiet. Breakfast had many delicious options, and a lovely staff. I would definitely stay here again.

Great room. Very friendly service. Free and easy access to the hot springs pool.

Amazing! What a place! Largest natural hot spring pool in the world

We had a great stay here. Check in was a breeze and the staff was very friendly and helpful. They were in the middle of a remodel (the entryway definitely had that new carpet smell), but it wasnt overly intrusive. The room was small, but very cute and clean–the shower was amazing, great water pressure and the soaps/shampoos they provided were nice quality. To get to the hot spring pool you do have to cross the street, though its not too far. Breakfast is also across the street where they cook to order though when I asked for eggs over easy they said they can only do scrambled. As a guest at the hotel you get into the springs for free, so if you visit 2-3 times during your stay you are getting a pretty good deal! All in all would recommend for an affordable and nice place to stay while visiting Glenwood Springs.

Rooms are clean and comfortable the amenities are exceptional you have free access to the hot springs giant pool and free breakfast, the price is really good

Had a very relaxing stay. The hot spring pool was great. Everyone was very helpful and kind. Breakfast, the hot springs and spa are right across the hotel, so it was a nice little walk in the am.Breakfast had good options, they made your eggs fresh any way you want. Bacon was really crispy.

Amazing place has everything imaginable!!

Unforgettable experience, you must do it. The pool was very clean with a great temperature

98.6% Perfect!!Wow, what a place! Myself and 3 other friends stayed here for 2 nights in early March. This place is amazing. The room was a bit small for 4 adults, but we made use of it. Included in our package was lift tickets for skiing, breakfast and use of the hot spring pools. The breakfast was honestly the best included hotel breakfast I have ever had. They had so much to chose from. You could order an eggs, pancakes, omelets, etc..they had donuts, cereal, juice, coffee, biscuits and gravy, I could go on!! The staff was amazing also, they were all so friendly and went out of their way to offer assistance if needed. The only issue we had was that the room was pretty hot for it being March. They didnt have any air conditioning available, but they did promptly bring us a box fan when we called about it being hot in the room We opened the window and put the fan next to the window to bring some cooler air in. All and all it was a very good experience and I would recommend this hotel to anyone that wants to visit Glenwood!!

Great hot spring pool, the lodge is still in its older style but had a good experience overall.

If you plan on going to the hot springs, it is always better to just stay at this lodge in terms of access and in terms of cost. The breakfast is served at the pool and is a really good breakfast for being included in your hotel cost.

This place is a very well known Lodge in Colorado. Very easy check-in, polite staff, directly across the street from the hot springs. Everything is close. Restraunts, gas, liquor store, river, everything is walking distance. Could use a little updating, but its all nice.