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Michaels
2231 Willow Rd, Glenview, IL 60025, United States
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Le
Review №1

Michaels crafts is loaded with all types of craft categories. I especially like their beads, yarns for crochet and knitting, paints, markers, and picture frames. Its well stocked and well organized. Worth the trip.

Gr
Review №2

Thanks so much for all your help Mark, really made the trip quick.

LU
Review №3

Staff very helpful...the store as usual a dream for creativity, low stock on Wilton stuff...well, maybe just this day

Na
Review №4

We came in today for a pick up. We pressed the button for pick up assistance & waited for over 10 minutes. Several workers could clearly see us waiting to be assisted and no one bothered to come over. I glanced over to the cashier and see other costumers who were shopping in store, check out and leave faster than we did. I decide to just go to the check out lane. They finally gave us our order. However it’s obviously frustrating to order for pick up and have to wait that long, it kind of defeats the whole purpose of it. Won’t be coming back to this location. Next time I’ll have to drive further out to another Michael’s Store.

Ma
Review №5

Excellent

A
Review №6

Great selection of Halloween decor and crafts, decently priced as well.

ch
Review №7

Had everything I needed. Place is nice and clean

Ta
Review №8

I posted 5 stars when I went there on get help with a broken frame and the manager and associates were very friendly and helpful. Today I went and had the opposite experience. I purchased 2 of the exact frames ($50/each). When I got home, both frames had very different hardware on the backs. When I brought the inferior product back to the associate, she didnt try to replace it with an identical product sold to me, instead she suggested I purchase additional hardware to duplicate the other frames hardware. Didnt make sense and nowhere did she try to make an effort to see if there was another one. Wont return here ever.

K
Review №9

Im used to my Friendly Michaels store (Kildeer)But, I happened to be in the area. Not friendly, no greeting when I walked.. I guess Im used to a certain type of customer service.This store needs a refresher course on customer service, organization, and needs new flooring. Looks very run down.

Ja
Review №10

Great clearances, love using 50% Off coupons

So
Review №11

Although the prices may be high, the y have almost every craft supply you could think of. With their wide variety of paints, pencils, and pen, you can draw anything you want. There are many supplies sold to make crafted and build your own customized and thoughtful gift. There are kid friendly experiments and crafts in pre made boxes. Great Store!

Sh
Review №12

Great place very helpful people

Gb
Review №13

Really good customer service!

Wa
Review №14

Very nice place from employees to the store itself

Ti
Review №15

I can spend hours in here. Last came in for a frame and they have a great selection. I just love a their crafts and seasonal items.

Mo
Review №16

Clean and well stocked. The line was long and they have someone scanning your items and bagging them mid line. At the register, they scanned a bar code and you paid. So easy and convenient! Great customer service!

Yu
Review №17

Love it, have a lot of crafty stuff, pleasure to walking and buying there

Da
Review №18

Terrible customer service. Go somewhere else

bs
Review №19

What would we do without this place for school projects and those last minute needs for small businesses ! Love that I can order online and pick up in store.

Ma
Review №20

Michaels is always my go to for yarn crafts and more. I asked for a coupon and they gave me 40% off because I couldn’t locate it on my phone

St
Review №21

Great staff great selection incredible prices.

Lu
Review №22

Good time, great prices, got a beautiful frame for my new poster

Ka
Review №23

Very nice big and fairly new Michaels. Their selection keeps growing and growing. I like that I can order online and pick it up the same day.

ai
Review №24

Neat and clean. I found what I wanted immediately and they were in stock

40
Review №25

Staff is very nice and seem to genuinely care about their jobs. Very clean and organized with more-than reasonable prices. Would rate 6 stars if I could.

ch
Review №26

Good collection. You can install michaels app which can be used to get 40-50% off on an item

Sa
Review №27

Always have good variety of crafts 2 look at

Ti
Review №28

Great deals.

Je
Review №29

Great clearance deals!!!

Jo
Review №30

Great selection and friendly staff. Even on a holiday.

Ja
Review №31

Michaels is probably my daughters and my favorite store to go to together. Not only is the selection great but the staff is always so kind! So much more fun and friendly than other big box stores.

Ad
Review №32

Always very helpful! Glad they are still there...

Kr
Review №33

Great deals all the time!

Wi
Review №34

Michaels is great for your crafting needs. I personally am more interested in modeling supplies and things like that which they have less of then like a good modeling kind of store but for general stuff its a good place. They also have such a wide selection of items that its pretty easy to find substitute things you might need for a project.

Da
Review №35

Good selection, friendly staff

Va
Review №36

Great set up, well organized.

Ba
Review №37

Great store. Clean, neat and fully stocked. Very helpful sales personnel as well!

Pa
Review №38

There is a decent selection of crafts supplies available here. Always check and make use of coupons! We tried the Kids Club event yesterday. It was not crowded and my 3 year old seemed to enjoy it, but I felt the supervising employee could have managed the event a little better. We had to figure out what the steps were on our own, but it led to a better experience in the end.

Di
Review №39

Its always fun to browse through Micheals. Great craft store

Ca
Review №40

Michaels has every arts and crafts item you will ever need and is a good place for a DIY person like myself

El
Review №41

I like how they have all the isles marked and everything is easy to find! People are so much more helpful than Hobby Lobby.

Nk
Review №42

Horrible

Se
Review №43

Typical Michaels. Wide selection, stuff everywhere

La
Review №44

Lots of craft supplies to choose from, all stocked so you can try what you saw on pinterest...a typical michaels. Whats different about this one is how hard it is to check out. I have never just purchased my items, swiped my card, and been on my way in this store. Its always some major challenge for the cashier, and it can take up to 10 minutes to escape, not counting the wait in line.

Ad
Review №45

I specially love this location. They have everything and great clearance items

Na
Review №46

Heaven, for those who loves craft

We
Review №47

Excellent customer experience

Du
Review №48

Good selection, helpful staff that actually knows the store and products. Expensive, but if you cant wait for Amazon to deliver its a good place to buy supplies. They also have things youre not going to find online, and they have it all in one spot. Framing crew does a good job.

Sa
Review №49

Great selection of crafting materials ranging from papercrafting to cake decorating. The staff here are always helpful. I always come here for yarn for mt crochet projects.

Ro
Review №50

Interesting stuff!I found what I was looking for.

Ai
Review №51

They have a great selection of items and great prices

Ar
Review №52

Good, friendly staff

Ja
Review №53

Its my favorite store! My granddaughter and I had so much fun shopping for her first set of beads to create her own jewelry pieces.

Sa
Review №54

Its Pinterest come to life, but the slowest line Ive ever been in. Was I waiting to get on a ride at Great America?

Аф
Review №55

I like this shop. It is great place to visit if you are going to make a craft. You can find here everything you need, from small parts for your patterns to big and huge things for your home or garden intereir. If you do not know what present to make, you just need to visit this shop. Many things here will inspire your imagination! So you buy here everything you need for your handmade present, as well as you can buy something that you do not need to do. There are different prices, from really low one to very high. But anyway you will be very original, because many things are unique. For example, fowers composition. It is handmade composition! It is relly worth to visit! And you will see everything your own eyes! Super place!

ju
Review №56

A WONDERFUL new employee, Audrey, was incredibly helpful!!!! The loooooong wait to checkout was ridiculous!!!!!!!!!

Te
Review №57

Just went for a few things. Not a crafter but this place is pretty cool for the creative types.

Ka
Review №58

I like this location, they always seem to have a good selection and the store is clean. They make an effort to keep line times down, and if you sign up for the rewards program there are pretty good coupons

Er
Review №59

Prices are reasonable and they have a wide variety. I do wish they knew their area market more and had more Hanukkah decorations.

mi
Review №60

Wow friendly for the time of year!

Ky
Review №61

Always have coupons online that work instore. Large verity of crafting supplies.

Ya
Review №62

Michaels is great. I love art supplies. I wish they had casting resin, though.

To
Review №63

Received great customer service from Mark! He kept me from pulling my hair out and helped me find exactly what I needed.

Su
Review №64

Michaels is avery goods store for crafts, handmade decorative items etc.. It is like a one stop shop for all your home decorative items. They also have photo frames, toys, artificial flowers.

Ra
Review №65

Not very friendly staff...

An
Review №66

Sometimes limited options and outrageous prices on fine art supplies.

Mi
Review №67

Store was a little messy. Otherwise had a nice variety of holiday stuff.

Ch
Review №68

Fine hair cuts at good prices for both men and women.

Mi
Review №69

Clean store, well stocked

No
Review №70

I can always find a treasure here for my little ones

Ni
Review №71

Lines were pretty long to check out but I was able to get the pen cleaner I was looking for as well as a few items I didnt know I was looking for until I saw them.

Ra
Review №72

I love this place! Lets your creativity run wild!

Jo
Review №73

We love this store, very clean, helpful staff.

Ki
Review №74

Great rewards program and friendly service. Seem to always have the sale items.

Je
Review №75

Great craft supplies. Good service.

Mi
Review №76

Good prices, but sale items didnt wring up correctly.

M.
Review №77

Employees are super helpful, even during rush hour and holiday times!

De
Review №78

Really good. But not as complete as Hobby Lobby

Ai
Review №79

They are always helpful and keep the store relatively orderly.

Sh
Review №80

Very helpful woman, Cheryl walked around the whole store, to help find what I was looking for.

La
Review №81

Had one store check inventory at another store and they said they had 20 of the item I wanted. I shows up and not a single one was there. Literally drove directly there without stopping for anything.

Li
Review №82

A little difficult to find what I needed. Long line but cashier attitude struck me as pretty meh. Not too compelled to return to that location.

Al
Review №83

Helpful staff and a great sale.

Sc
Review №84

I have a hemroid thats, more fun

Na
Review №85

Very cool store!

ha
Review №86

Very friendly helpful staff

Ch
Review №87

Always a fun place to shop.

As
Review №88

Typical Michaels. They have nearly everything. Amazon is usually cheaper, but sometimes you dont want to wait 2 days to finish your project.v

Ni
Review №89

They got the goods

Ke
Review №90

The service is great!! I loved our cashier, so friendly!

so
Review №91

Great service and clean store.

Ju
Review №92

Very well organized. Always some there to help you.

Ra
Review №93

Great variety for scrapbooking and open environment. Ive been to another Michaels close by but it had limited options compared to this one.

Mi
Review №94

Great for arts supplies. But sometimes items are wrung up the wrong price and cashiers refuse to adjust the price.

Ri
Review №95

Lots of stock, plenty of choice, helpful staff n nice discounts

Mi
Review №96

This Michaels was very clean and staff was knowledgeable. The shelves were stocked which Ive found to be an issue at a lot of craft stores.

Ke
Review №97

Always has friendly service

Pa
Review №98

Big selection and relatively fast checkout

To
Review №99

Always something to try

Mi
Review №100

Difficult to find help

Information
53 Photos
100 Comments
4.3 Rating
  • Address:2231 Willow Rd, Glenview, IL 60025, United States
  • Site:http://locations.michaels.com/il/glenview/2037/
  • Phone:+1 847-832-9196
Categories
  • Art supply store
  • Craft store
  • Picture frame shop
  • Yarn store
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:10am–7pm
  • Sunday:9am–9pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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