They were pretty low on stock. I called first and the person on the phone was very polite and helpful letting me know what was actually still available before I drove out. You have to sign a waiver before shopping,. It was fine but the man on the door was a little late in saying so and my hard-of-hearing wife was already walking away. They arent enforcing mask wearing, it was probably 50/50 when I was there. The employees were wearing masks but there were still quite enough people who werent that didnt care about walking close to us.
Has such amazing deals, buy three get three free, buy two get one free, just awesome deals. They also had some really good sales before the 4th of July. They have amazing fireworks and a wide variety to pick from. From extra large- small, you cant beat it. They have something for everyone, so happy with the fireworks we got, had so much fun.
Great place for fire works very friendly and helpfull staff
The customer in the lane next to me spent less than what I did and got freebies.I spent $500 and got blown off when I asked if I got any bonus.I wont be back again.I will order online for the better price since customer service is nil.
They have tons of fireworks. We got a couple specials from a website and they honored them without issue. Looking forward to the 4th! Also if they have a policy if it doesnt ignite you can get your money back if you have the receipt.
Loved the deals, I would have given them a five star but they were poorly stocked. I spent over 1400.00 there, It would have been nice to find what was published on the website.
The employees were very nice and helpful. We had a nice experience buying fireworks for our 5 year ols entertainment
Great fireworks, wide variety, however all fire work places were out this year.
Always love the buy one get 2 free Great store great selection
I went late so expected stock was low but they restock daily I believe. So happy with my visit.
Great place to shop for fireworks. Employees are very helpful and knowledgeable about the products they sell.
Big assortment of fireworks bring your cash stuffs not cheap go broke here fast
Good place to get the things that go bang im talking fireworks of course lol
Every one was very helpful and they had what I wanted. Things especially for my grandsons
Always friendly..great help...great place to get them
Always great service and the workers are so polite and enjoy talking with everyone.
Love this place and the price buy 1 get 2 free Merica
Always great to buy one get two free
Great fireworks. Selection was limited tho
Sometimes friendlySometimes the deals are good and some times they just make them sound good. I just got back from South Carolina and they had way better deals and sold things this store says they cant sell and that I must be mistaken because they are all the same. Well clearly they are not because I had proof. One star for being argumenitive and not apologizing after showing proof of out of state recipt from Phantom.
I love this pleace the ppl are so nice
When the employees are trying to convince you not to buy anything there its probably not a good place to go....
People were great and so were the prices.
They are great and very helpful and the deals are wonderful
Horrible customer service by a manager and they Jack up their prices to run a sale and prices still to high, so went next door to Red apple fireworks and had alot better deals and customer service save your money shop at Red apple fireworks!!
A good place to buy fireworks but they make you sign a waiver before purchase now. I was wondering why till one of the mortars blew up in the tube. Not sure if their manufacturer is having a quality control issue as of late. I never had that problem till now so I will give them another chance.
Helpful, clean, friendly. A good place when you are not sure what you are looking for. They helped us pick out our purchases.
Straight garbage..... most duds thank goodness there buy 1 get two free
Disappointed. Red Apple Fireworks provided a better overall experience.
Employees where very helpful and friendly
Very friendly and knowledgeable staff
There was a limited amount of fireworks, but I got my mortars.
They always have deals
Phantom has extremely high prices then will give deals such as 2 for 1. The deal sounds great but if you buy a 100 dollar cake, and get 2 free its like buying each cake for 33 dollars. Most of there cakes are obvious rewraps. New Yorker Salute and brothers Saturday Night Special. Same cake. I bought a case (4 cakes) of Saturday Night Special on sale at Red Apple/Motor City fireworks for 68 dollars. That was 17 dollars a cake! I can get 3 New Yorkers for 100?? No thank you. I will never make the mistake of shopping at phantom again. People were great when I went I there though, Flint location, but it has been years since I went back due to the joke of prices and there deals.
Took my daughter for a job this morning
One guy helped us buy great fireworks with the budget we came with. The show was great! This is the only store I will buy fireworks ever!
The employee was so very helpful. I told him what I was looking for and how much I was willing to spend and he had my cart four times as full as I would have.
Not knowing one firework from another the staff at Phantom Fireworks took the time to show any fireworks we asked about on their TV display. It sure helps when you can see them before you buy. Super good sale too.
Great selection and fun, knowledgeable workers. The place actually open year round so you dont have to last minute shop with the masses come the holiday!
Overpriced, uneducated seasonal staff and poor corporate policies are why i avoid this company like the plague on the fireworks industry that they are.
Sometimes you get what you pay for. They do have buy 1 get 2 free, but theyre still more expensive than some places. That being said, they do have some quality stuff and Ill continue buying some items from phantom.
Store supply was wiped out!
They have great deals if you need fireworks for the children havent gotten anything really big but good for outdoor activities
All most all of the firework were duds I would not recommend going here if I want the best quality
Huge selection. Friendly staff. Great prices
July 5, buy 1 get 2 here mix or match items or prices ofEqual or lesser value.
Helpful staff easy in and out. Check went smooth.
Was great last year with great deals. Cant wait to go this year!
They have a great selection and get new products every year.
Great sale buy 1 get 2 free and lines move quickly
Matt is very good to work with got me alot for my money
Awsome deals friendly staff good fireworks variety
Good fireworks at great prices, friendly staff, and an easy to find location means Ill be back.
Very friendly service .. they help u out
Cant beat the prices. Be careful and have fun so many choices. Thank you.
Great selection good prices I will be going back
So easy to spend money in here. Good place.
They were very helpful and very low price.
Absolutely great place! Very friendly customer service and we appreciated the knowledgeable service when we were there. Set up a very nice show and had a good time selecting fireworks. Thanks!
Had everything I was looking for
Came in on 1/25 and the guy here was very helpful. Helped me find exactly what i was looking for. Would definitely encourage to shop here over the fireworks tents. Prices are great too.
Friendly and knowledgble staff
The woman who rang up our rather large and expensive order- M. Villa really was rude, deceptive and added an additional $140 to our purchase of duplicate sku scans of fireworks that we purchased. I have done a lot of business with Phantom Fireworks of Flint, until now. We will purchase fireworks from other online vendors in the future, just like we used to. Freight is expensive shipping, but getting ripped off is more expensive...
Great staff and great deals
Pretty cool place with lots of options. Security had to be called in a couple times. But great selection.
Very friendly sales people! Great prices
Honestly would have earned five stars if it werent for the employee checking us out with the dark hair and her hat backwards in blue short shorts wasnt such a poor employee. Never meant someone so rude in my life, all the other employees were happy and nice and very helpful but for some reason she wasnt too happy about being there until 1am and actually made us check out before we had all of our items because she was too impatient to wait while her coworker grabbed some extras from the back for us! Super sad that one employee had to ruin our whole experience we dont live here so thanks for ruining our firework enjoyment with your piss poor attitude!
Great place to buy fireworks.
Its a great store great deals
They have good deals on there products but they need to find cashiers that want to be there cause the little girl we had seem to have an attitude. Other than that though its a good place all in all....
They always have deals
Had great help getting a spectacular fireworks display. I will never go anywhere else. Let the show begin.
Great selection, super crowded!
Awesome n freindly
I love going and getting the old school fireworks. My kids and I love watching them. Thanks for helping me share my childhood with my kids.
Customer service was top notch
Very helpful, good deals most of the time and great fireworks!
Friendly staff. Good selection
Great prices and very helpful!!!
They have mostly every firework that you want and or need my suggestion is to get there their shells are buy 1 get 2 free this is the best place to go if you want any fireworks for the 4th of July
Dont be stupid and fall for the buy one get two free...motor city and or red apple has the better prices by far they just dont advertise like phantom
Would be 5 stars but I almost passed out from overheating. They need a serious upgrade to their air conditioning to handle large groups and hot days.
Ive shopped at this location for a few years now, and theyve always had good service and specials. This year I was a bit disappointed as we spent over $1000 again, which normally would qualify us for extra fireworks(a promotion they do where you get free items depending on what you spend, they pick it out), but when we asked the manager told us they no longer do this promotion at all(we thought we had seen it in the ad bit forgot it at home). When we were able to view the ad once home we saw they did still have the promotion but we needed to order through the phone and schedule for a pickup. My wife kindly called the store and explained the situation and that we had asked, but been told they no longer did it, and that had we been told that we had to do it over the phone we would have(it only makes sense if you get $200 worth of free items). The manager(who was very kind when we were buying) told her there was nothing he could do and if she called the corporate they would tell her the same thing. When she called them and explained what had happened, they apologized and said they would make it right by setting it up to pick up the free items because of the money weve spent in the past, they were to call me when it was ready... They never called!Id probably recommend going down the street to the competition Red Apple Fireworks(where the manager of Phantom told me to go to get better Roman candles) because they dont screw around with the prices and make you jump through hoops to get(and hope you do) supposed free items because you triple overpaid for 1 item like they do at Phantom. Red Apple has competitive prices(most things were 1/3 the price of Phantom), with no gimmicks, great selection and a knowledgeable, friendly staff.
Good place to get some fireworks
Weirdest/cleverest product pricing I have ever seen.
I didnt and wont go in due to their anti second amendment business practices.
Prices are ridiculously high, but coupons and specials made shopping there tolerable.
Great deals, specially if youre a premiere member!
Great deals, and helpful and friendly staff.
Kitts of firworks
No smoking or vaping allowed. 4/5 stars
Good people great sales
Very professional and friendly staff. Surprisingly knowledgeable. We have young kids who dont appreciate the loud fireworks very much and they were able to help me find exactly what was needed for a family-friendly show!
I love the selection of fireworks offered & the great deals. I buy only from Phantom Fireworks.
Super busy, but it was Independence Day. Good selection, even after being heavily picked through. Staff clearly knew what they were doing and had control of the crowd.
Too crowded and the prices are way over priced. This used to be a great place.
Great deals for fourth made some memories loved it
Great place and better deals ... Everybody that worked there love there job and very helpful I love that place I cant wait until next year to catch them deals
Prices way to high. And the free stuff are baby toys