I had some trouble with a double charge and called in several times only to be referred to the gm who I was never able to speak with because I thought I had to come in and I work the same hours they work so it was difficult. The last person I spoke with was Chris and he was very kind and understanding and even informed me I dont have to come in to do it, as long as they are there I can call and do it over the phone. So I was planning on doing that but I checked my account and they refunded me the charge before I even called. I guess Chris mentioned it to the gm and it was taken care of. I really was not expecting this. Thank you Chris and rest of staff at EAC. Wonderful people. I definitely recommend if youre looking for friendly, considerate people, on top of a nice place to exercise.Edit on 11/17/2020: I changed to one star because I noticed I got double charged again. I tried calling and just as before, I was met with an employee who apparently cant manage accounts so they referred me to the gm Amber. The woman I spoke with told me to call back in about an hour because Amber was busy. This was around 11:10am so I called back 12pm and no answer. I waited another 10 minutes and the same woman from before answered. I told her Im calling back because I was told an hour go to call back in an hour to speak with Amber. She said Amber was in the back and asked if I wanted to call back in 10-15 minutes or hold. I said Id prefer to hold. She left for maybe a minute and came back and asked for my name and number in case you (me) accidentally hang up so I gave it to her. Then she hangs up on me...20 minutes have passed since she told me Amber would be available in 10-15 minutes and I have not received a call back after I was told I would. I really didnt want to write this negative review because the first experience was pleasant but this experience just nullifies that for me. Im most likely stopping my membership here after this.Edit 11/18/2020: I called again hoping to get this resolved and the same thing, the woman answered and told me the Amber was not available and try to call back in an hour. Again, seeing as how we work the same schedule, I was on my lunch so technically I couldnt but I decided to wait anyways to get this resolved. Called back and again the lady answered and just like before, said Amber was with a client. I explained I tried all this already and I never can get a hold of Amber. She actually got her on the phone this time but was told Ill get a call back shortly. I waited a bit more, and finally got the call. Amber told me she fixed the double charge issue and apparently it was put in the system incorrectly. I expressed my frustration in a civil manner and she apologized. She removed everything and plans on redoing it next month. For now I still have access to the gym. This helped me feel a little better about it all so Ill raise to 3 stars. But seeing as how it was resolved once before and I got double charged again, Ill have to see what happens when we redo my account next month, and watch for charges the following months. If its resolved, I may raise back to 5 stars but until then, it has been a very sour experience having to deal with two double charges in the first place and then calling several times only to be delayed every time until finally being able to speak with the gm. I will update in the future.
The gym is in need of new equipment and more space.... gym is heavily packed during certain times of the day and evening.
Friendly staff and nice facility!
I come here to train BJJ, couldnt be happier with the facility or the staff
I’m only in Fort Knox for two weeks but my hotel is affiliated with Elizabethtown Athletic Club and they offered this to us for free while staying at the hotel. So why not use it. Very clean gym in a nice environment. Has a lot to offer. Weights, cardio machines, boxing room, yoga class, inside track and more! The front desk clerk was super friendly and knowledgeable about the gym!
Absolutely great gym the only down side is the close kinda early wish they stayed open just a little bit later during the week
Dont trust fake reviews..all the equipment is still worn out or broke never replaced or repaired.The manager is a young boy with no experience lost as can be he knows the basics mostly but lacks in all other areas and the owner stays in his office majority of the time other than working out for personal non work related stuff. The weekends are ran by dedicated trainers who at times do things management should be doing including helping with hiring and training new employees. This gym is so ran down they are struggling to keep members and gain new ones. (Energy) was bad agreed but atleast it was looked nice and was kept up by maintenance and what few good workers there was to be worth the money. The daycare is gutted out since mrs. Mary left it is a joke. Members complain that it isnt open enough or that it lacks experienced staff. This gym also isnt cleaned properly everything should be wiped down constantly, locker rooms, equipment, desks.. Hep A is a thing just stating the truth. If you go here just make sure to sanitize really often. Also no clean showers?! Disgusting.
As an ex-employee and a member at EAC, I would definitely recommend this gym to those looking to get into real shape. This gym and the members are highly motivated and strive to be the best in the area. The childcare system is also very reliable and convenient.
I took the Senior classes for a couple of months. This is a great place to visit and exercise.
Decent gym with a large variety of equipment some of it more dated than others. There are many classes and trainers I havent used. Almost all of their bars are bent so if youre trying to power/Olympic lift just be aware of that. There is a full room dedicated to bumper plates and crossfit style workouts.
They have horrible child care staff who treat your children terrible when you arent looking and have no cameras watching the day care them. When you catch the staff doing it and address them they cry, literally. Brought it to owners attention a couple times. Not once has this happened but mulitiple times. The last time I caught one of the girls being very hateful to my daughter and told her to never do it again. The next day I was told my membership was revoked. Would strongly suggest a different gym. Planet Fittness is cheaper with better equipment.
The gym is pretty packed from 4-7. The cardio equipment is not the best. There are many stationary bikes that dont work and there are only two stair masters that work. The womens bathroom is not the best either. Two toilets are always out of order. Regular smegular gym otherwise.
Cardio equipment is alright, I didn’t like it personally.
Wow this place has really come around! So excited to see all of the new people and changes! Thank you so much for bringing the basketball court back!Excited to try all of the new programs that they are offering now.... such an awesome facility so its really good to see that all of the past negativity has been taken care of!Thanks energy !
Not as crowded as a more popular facility..
Nice and kind staff, great workout environment, and very clean bathrooms. This place is great if you want to get fit. They also offer a variety of classes such as yoga and Brazilian Jiu-Jitsu.
Staff is really nice and there are some great things about this place, but I cancelled my contract early because the newer, local Planet Fitness has much better equipment for less money. This gym’s cardio equipment is absolutely garbage and unmaintained despite huge maintenance fees every year (I’m posting a video on Facebook of the horrible condition cardio equipment is in).
Needs more discipline in his jujitsu and judo classes. Not all the time, but some times.
Great gym, never too packed, and have all the equipment that you could need
Hasent changed anything but the sign in the last ten years
Good and clean
I love this place currently here now best everything
I signed a contract with EAC with classes included in membership(the only reason I joined) and the very next day the classes were subject to changes and were going to be separate charges. I canceled because EAC breached my contract with them due to unavailability of promised classes and they would not refund any of my money. They seem like a very shady business. I would not recommend them at all.
Good gym
WATCH YOUR BANK ACCOUNT!!!!!!!! YES they are still horrible when it comes to your bank account. Several times i had to call as well as show them my bank statements, where they had taken to much or had double dipped into my account for that month! Also when i cancelled my membership they continued to charge me for three months, until i finally dug up the receipt and proved to them that i had cancelled. It took 6 weeks for them to give me MY money back that THEY had taken. Very shady operation. The showers are gross as well, they use shower curtains which i am certain are not cleaned properly due to the amount of film on them...DO NOT RECOMMEND THIS GYM AT ALL!!!!!!!!!!!!
Expensive.These places draw your bank account and force uninto a contract
Seriously a bad gym. Many machines sit unfixed with duct tape on them. Work out rooms are taken over by daycare when the daycare room needs overflow. (Im sorry, Im not paying membership fees for someone to watch SOMEONE ELSES kids). Staff is complacent and only interested in what theyre doing. (Browsing facebook, flirting, chit chatting). Parking lot is like swiss cheese. Word is the owner lives in Florida and just collects the money/doesnt care. After my year was up I switched to the other big Etown gym, much, MUCH higher quality machines, no duct tape, daycare limited to the daycare room and very friendly staff and same price.
Great atmosphere. Friendly staff and people
The website says that the gym closes at 7pm today (Saturday). I saw the front desk guy locking the front door as I was walking up at 4:30pm. What gives?
Has everything!!
Great Work out gym
Excellent
Good spot
Love it
No judgement zone
This is were I be every morning
Great gym
Excellent gym
Great Staff,Sauna,Yoga