We love Michaels, they have tons of activities for children living with autism

Pretty good selection of products. I shopped in the Dublin store last week. They had quite a bit of holiday merchandise displayed.

Very helpful with framing options and different styles for matting.

It is Always Clean and available accommodations every time i choose to go there. Right now in this Pandemic Quarters are running low so Please bring some with you because the Change Machines arent Working right now. Its very airy with big windows in a small corner of a Strip mall.

Craft goods galore, takes time to comprehend just how much inventory they have. Biggest downside is there is never enough cashiers to handle the lines without delay. Its like they dont realize that our time is valuable. There are other craft stores, probably time to check them out and find more pleasant sales associates.

The service was great however, I was looking for large frames that were gold or rose gold and they did not have them

Ooooh! I bought adorable stuff at such great deals yesterday. Makes me want to go back today to see what I missed!

It is very neat and clean have more stuffs then small store

Nice collection of Arts and handicrafts.

Great place...they have everything

I dont go there ... but my wife sent me to pick up an online order. Im her gofer.

This particular Michaels had 5 starts from me ... Until today. First, out of order bathroom? Seriously? Where do the staff use the restroom then? Second, one of the managers was hanging out near the entrance chatting on his cell phone. How unprofessional. I asked another employee where a specific item was and she literally said, Umm Im not sure. Did you check in the Craft Section? What happened to leading the way and helping locate? Pathetic. Never going to THAT Michaels again! Shame!

Everything a person doing crafts needs plus

Usually always have what I need. Clean organized and helpful.

It had some nice things but im not rich lol

Great selection and awesome Halloween decor!

So much fun and shinny things there, perfect for someone with A.D.D. !! Lol

Love that this place is open due to covid had all the supplies my girlfriend needed for her project

Well organized and clean!

Good affordable shop

Knowledgeable and very helpful staff. Dont forget your online coupons.

I would give most Michaels a 4, but this store seems to have particularly limited stock when it comes to arts and crafts. For example, we needed to purchase a needlepoint hoop, they didnt carry any wood ones at the time (a craft store basic). We have had similar issues at other times. Generally, the prices are affordable, especially if you download the app and use their coupons.

Im not a crafter so I go here to have pictures framed. Ive been very happy with that service. This time I went online to see what I needed for a work Halloween event. Website even told me what aisle!! I could have ordered online but wanted to check how accurate the website was. Very accurate. Line to pay want fast. Next time Ill order online and just pick up. Nice feature.

Has the Model Paint supplies I need

Always great to get things here. Customer service was blah at the framing section however, the cheery register employee made the visit much better.

I always go to check out the local Michaels when I travel. As always this location like others I have stopped at was tidy, clean and very brightly lit (Thank you! makes it easier to choose beads and such when it is easy to see). Quick to find everything and the store had everything I needed, plus a couple extra items I wasnt planning on. Staff was pleasant and helpful as always.

Best place to shop if you love arts and crafts ! They have everything they also host a spring break art class mon- friday . Cant wait to attend . I wouldnt mind helping teach also.

Great customer service by leadership team today. Had an issue with a coupon and both managers didnt blink and eye about helping me out. Going above and beyond is what keeps customers loyal.

Always find some great craft supplies and make sure to check for coupons.

Its a Michaels, nothing much to say. Can be a good or bad. I came here to use off my gift cards, remember you can get 50% off single item coupon and text message sent to you when check out, use it on one most expensive item.

Always have a wonderful experience with shopping for all my crafts needs. In and out, all employees are knowledgeable about location for their products.

The staff wasnt helpful or friendly.

Michaels is a wonderful outlet to find all of your favorite craft items, supplies for all of your personal crafts projectsI was certainly surprised at their overwhelming selection of supplies in stock for every craft you might want to undertake. It is a must visit for anyone who has a need for craft supplies, and more. I just love Michaels... Wonderful Staff and service!

Lots of great stuff. Check out line is always long. Its almost as if nobody is ever shopping, instead, just waiting in line

Michaels is a craft store and a little bit more. The lines have gotten better in recent months, more organized. Prices are good - especially with coupons. DOWNLOAD the coupons! There are often 50% or even 60% off coupons. Parking for this location is easy- large lot.

My favorite store for art and craft supplies. Shelves need to be kept organized though.

Be aware! Prices of items in-store are jacked up compared to their own website pricing.When I showed a lower price of an item on their website, the cashier snapped at me. She says she cant control online prices. Fair enough. But I asked her if she can match their price, cause thats what usually big box stores do, she refused! I had to ask for manager.In comes manager and he agrees to match online price but refuses to honor 40% off discount coupon that I had. Theyre reasoning is there system can only honor one of it.That is not right. I had to argue with the manager for a while to get both price match and discount

It’s fine for buy some craft supplies, but when there are more than two people shopping it takes a lot of time because of the slow cashiers. The shop if often messy specially during the sales season and you have to take your time for find anything. And if you want to shop something please don’t place an internet order!!!! They are going to miss the items, deliver the order incomplete and the customers service is a nightmare.

Good store. Helpful employees but it would be good to have a dedicated returns line.

I stopped by Michaels for some new writing supplies I.e. some pens and a new journal. I was pleasantly greeted by the workers at cash registers which I must add were all completely busy. Yet both of them greeted me promptly. As I am searching through the many isles of art supplies browsing endlessly, I am helped by a young woman by the name of Rebecca. You can very quickly assume she is an artist herself. Due to the vast amounts of knowledge and passion she has for any types of art. I proceeded to ask some questions about painting as I have been interested. She went above and beyond with helping me choose everything from brushes to what to brush on. She also showed me a small piece of her outstanding art. Over all the store was a lovely experience for just getting supplies. I actually enjoyed my time in the store for a change. If the other employees are anything like Rebecca then they have an all-star team at this Michaels! 3 thumbs up from me I will gladly be retuning. Thanks for reading my review have a blissful night or day

They had the product I was looking for was so happy

Great place for crafts and related items.

This Michaels store is huge, very organized and clean. Employees were helpful and they had everything on my list. Parking was good, theres a large parking lot and several large stores in this strip mall.

The popsicle stick didnt have ice cream on them! Rip off!

Awesome store, very clean and well organized. Well stocked.

Great customer service. They were very helpful with us.

It wad good. Had the supplies I needed.

Glad to have a disabled parking available.

Extremely slow check out lines even though there were three cashiers and only five customers. It seems they were lacking in training on their respective jobs.

Really nice store. Well organized and well stocked.

One of my daughter and grandmas favorite stores. And one of the few times I can actually handle just looking around as the two of them have such a blast!! This is a good thing as it seems like the staff is always really busy.Dont think Ive ever left with less than ten new craft projects in mind... lol.

Its disneyland for creative creatures..

Its well stocked

Nice clean

Are you planning to celebrate any event or festival or looking for home decor stuff? Dont worry this one stop is having everything you need in decorations.. good place to get all decorative items and gift items

Decent sized store with typical layout. Staff isnt always helpful but there are some standouts. Sales floor can sometimes be messy. A good alternative if you dont want to go to Joann in Livermore or Concord.

It is a nice shop for crafts

Neatly organized and friendly staff

Lots of fun stuff and the staff was helpful and patient (I was there at closing time).

Nice staff

I love Michaels. I can find anything I need for planning my daughters Quinceañera at Michaels. I actually find too much because every time I go for something specific I always find something else I want too.

Very good find everything

They send me a GOOD coupon every day!!! I buy beads. They were on sale AND, I got an additional 20% off!!

My favorite place to shop for crafts & knick knacks!

I love Michael’s! But this store could not bother to look something up for me. I was on hold for 18 minutes. Under any other circumstance I would not bother but it was late and did not think taking the 25 minute drive with my infant down there to check if this store had the item was necessary, due to the prompt response and help I get at the one in San Leandro. I am literally at Michael’s at least once a week if I’m lucky to find the stuff I need in one store. Definitely not taking a drive to this one.

They’ve got what I like to call an underachieving smorgasbord: they manage to fill their shelves with quite a diverse selection of goods, but too often they don’t stock particular items that I’m looking for. They have just enough to start to overwhelm the casual browser and they miss out on enough to disappoint those who are seriously in the market for specific tools or type of supply. It’s the practice aspect of Lydgate’s quip that “you can please some of the people all of the time, you can please all of the people some of the time, but you cant please all of the people all of the time.”Therefore, it’s a place I like to go to browse but usually avoid if I need something in particular unless I’ve seen it on their shelves when I was browsing.

I had previously signed up for their reward program. I have yet to reap the rewards that they promised me. I payed full price today.

Lots of crafting stuff. Staffs are friendly. Kids love it.

Love Michaels and the assortment of Cricut supplies that they carry.

Large variety of wood & metal picture frames in various textures, colors, etc., at competitive prices.

Excellent place to visit for arts and crafts. We love this place.. deal of the day is amazing.. definitely worth try for arts and crafts.. staff is not di friendly..a but rude..

Great selection and prices, friendly service

They have cool and useful art supplies

Fun Halloween stuff

Great service and great selection

Great place to shop for parties and gifts.

This Michaels has a lot of great items that other stores dont. Staff is always helpful and friendly

Lots of craft goodies in this giant store. The store is well laid out. I had to resist loading up my cart!The checkout process was fast and the cashier was super p pleasant and helpful!

Large store, fairly well organized, but a little hard to find help when you are searching for something. I love the variety that this store has for crafts and DIY projects, but there are so many items that its not always easy to find what you need. I appreciate that for the most part everything is in its place and its clean and neat. However I made it through most of the store before I found an available associate to help me locate what I needed. Prices are okay, but better if you have a coupon.

Staffs not too eager to help. Prices were much higher than nearby stores. Good selection.

Very clean store and nice staff

Fast and prompt framing service! The quality of work was outstanding.

This particular location is something of an incongruity: the store is clean and well stocked, so much so that it feels like they have an army of staff members to make it pretty overnight, but during the day...the makeup is off. long lines, minimal effort at customer service, staff members are difficult to locate, etc. perhaps this one store is the anomaly, as the one in San leandro is just the opposite: people are happy to assist amidst the clutter. dont come here after ten a.m. expecting to get anything done in a hurry

Clean and well organized. I find it to be pricier than other craft stores but they do have regular sales and coupons.

They have everything here but checkout takes way too long.

Maria is the best employee there. She was very generous and helped me find all the items I was looking for to finish a project.

Arts and crafts is my life. Michaels is the best - next to Hobby Lobby. I just wish this location had more staff to shorten their line... and have people on the floor to help when customers have questions. I am always searching for help on the floor...

Its a great place for getting arts and crafts items

Have beautiful stuff

Always check their website for coupons because they mark up their prices compared to competitors, but the coupons make up for it.It is never worth buying more than 1 item per purchase unless its already on sale as coupons usually only apply to a single item.I have been to many michaels stores and most of them are under staffed. This location has the staff, but they have very poor customer service. Every time i am checked out by this one employee with short red hair, she is extremely rude to me for no proper reason. I have tried and gone out of my way to talk nicely with her to avoid a poor interaction, but its just no possible. And if i am being honest, i just dont feel like dealing with that sort of thing when i am buying the tools to pursue my passions.

Always love shopping here and they often have sales discounts. Love their merchandise.

Good selection of various crafts but a little pricey. Become a rewards member and be the first to know about deal items and get personalized coupons.

Too many great items!

Friendly and helpful staff in this location

Lots of great stuff but it seems like they just try to pack so much into a tight space. Very hard to shop whenbit is busy.

Has a variety of arts and crafts items as well as items ready to use.

Theres lots of options for crafts and easy parking.

This store is old. Its not like the new one in Pleasant Hill. However, I would say it is better organized. For instance, the Create 365 items are together on a four piece. Whereas at the Pleasant Hill store, you have product on the aisle at the front of the store, and then on a four piece in the middle of the store. Talk about confusing! (When I was taking a class with my friend, I would direct her to get items, and she couldnt find them and vice versa. We finally figured it out that we were talking about two separate locations. Ugh!)I digress. The customer service was good in helping me find the Create 365 product and the cashier was good. Although, it was slow checking out. Only two cashiers were up front. The Pleasant Hill store normally has an abundance of cashiers for quicker check out.

The frame section is horrible, there is only 1 person behind the desk, always grumpy and basically you have to beg them for help... frame section not coming back at all...

Who doesnt love Michaels when Hobby lobby is closed on Sundays? More Michaels locations too.