WORST PLACE IVE EVER BEEN! SERVICE ITS REALLY BAD! 5 TABLES/GROUPS OF PEOPLE CAME IN AFTER US AND WERE ATTENDED RIGHT AWAY. WE WERE WAITING FOR 30 MINUTES TO GET SERVE, NOT EVEN WATER WE WERE OFFERED.. I HAD TO STOP THE MANAGER AND EXPLAIN TO HIM THE WHOLE SITUATION.. AS A MANAGER I WAS EXPECTING AT LEAST AN APOLOGY BUT, HE WASNT EVEN PROFESSIONAL HIMSELF! TO TOP IT OFF AFTER WE GOT OUR WAITRESS SHE WAS EVEN RUDE! SPECIALLY ON THAT DATE FEBRUARY 14TH YOU EXPECT FOR EVERY RESTAURANT TO TREAT YOU THE BEST OF THE BEST SPECIALLY WHEN YOU HAVE A RESERVATION BUT, APPARENTLY THIS PLACE WASNT ONE OF THEM! I DO NOT RECOMMEND THIS PLACE TO ANYONE AT ALL UNLESS YOU LIKE REALLY BAD SERVICE AND LIKE TO BE WAITING FOR HOURS TO BE ATTENDED.. I GIVE IT A NEGATIVE 10! DONT GO TO THIS RESTAURANT!
Visiting to this restaurant saved me tons of money. I love that they offer affordable menu. I also enjoy the drinks alongside with your order. I will seriously come back for more!
The place is not so big but is nice. I liked the latin music they play there and the food is delicious..! I would totally back there..!!!
Recently remolded or sold to an inexperienced new owners (that reined what was a successful club) . What a loss! this was one of my favorite places but I went there last week, I was GREATLY disappointed. What the heck is this fence that cover the dancing floor??!! Really bad, it hides the entertainment area. Extremely high pitch bad speakers, Bad music selection, Bad DJ, No more life band, No more Salsa music, No more couples dancing only few girls. Bad new Both seats ugly colors. I left in 10 minutes and had to cancel my dinner order. I wonder why would they do that!? Bad taste no experience, it became an ugly club...so sad.
We came for the grand opening, New Years and this weekend. We have not only enjoyed the music and the appetizers and food is delicious. I highly recommend this restaurant/dance club. We have gone to so many clubs and they are filthy. This renovated place is clean and will thrive big as the word goes out.We will definitely come and support a place that is clean and the food is delicious of course do not forget to come and dance the night away. Cumbias, salsa, regatón and much more.
Great music, great ambiance and love the vibe. Amazing nights Thursday, Friday and Saturday nights.
Great ambience. Friendly staff.
This place is a party on Saturday nights! The food and drinks are all solid and the prices are not too bad at all, but the real star of the show here is the live band. A dedicated stage with a large dance floor means you should plan on dancing all night long!
I could not place a reservation since the info for the phone number was not updated, but the host lady kindly gave us a table that was actually reserved for somebody else and accommodated the tables.Service was nice and friendly, food was served fast and fresh and hot, the menu is small but still they have three food choices: Mexican, Cuban and Peruvian. We tried the Cuban ropa vieja and Peruvian lomo saltado they were good. Late at night theres a DJ that plays all kind of music: reggae, reggaeton, cumbia, salsa, rock en español, and supposedly some bachata, which we did not get to dance since apparently they dont start playing until 1:40 am I have no idea why, but I guess its because the crowd either dont like it much or its too slow(?) any how, it is ok, to go and eat and if you feel like dancing some variety of music afterwards.The dancing room is a little small since it is close to the bar area but good enough to dance kind of freely.The only thing is the space between tables is so small! I think they added tables in the center and dont know why since they have plenty of a huge space at the end of the restaurant that they dont even use...? Nobody was seated there and lighting was not on in that space; that would make it feel less crowded and would give more freedom to move around tables to the waitresses; every time one would pass by I had to move my elbow to avoid them from hitting me and dropping my food from my fork! And to go back and forth from the bathroom was another hustle, I had to wait for a group of ladies finishing taking their never ending session of pictures to go back to my seat since there was no way around.Bathrooms were clean and stocked tho.I recommend this restaurant if you like a place where you can eat and dance and if youre ok with a variety of music to dance to. I was told this was a salsa dance restaurant, so I didnt really find it that great, but most people there seemed to be having a great time. So, recommended if you like ambience like that.
Had a awesome experience in this place with my wife. The food was served rapidly and the customer service is just excellent. Prices are affordable.
This visit was a surprise dinner/experience for my boyfriends birthday; we both had a great time. I made reservations via phone call and fax of a signed authorization for use of my credit card. I had previously only seen and heard about this type of thing on tv. We got there and the first thing they did was give us a ticket to our seats, we walked in and there were welcome shots,COOL! AND DELICIOUS! They have a different welcome shot of the night every night, actually only on Fridays and Saturdays is when they are open. After the welcome shot we go into the first room where there is a sort of pre-show, comedy and acrobatics;where we have more cocktails and they pass out hors doeuvres. Everyone waits here until they open the curtains to the main room where everyone is seated at the same time.
Reviewing the night club only. We did not consume any food so we cant review food. Drinks were good but pricey. The life band was excellent. The people are mostly over 40. Everyone is polite. Over all a great place if you like salsa dancing.
First time been here and really really coming back. From the staff at the entrance thru the staff at the restaurant. Everyone so nice and courteous. Offering you what to eat and what to drink. Also giving you some options. Definitely this a place you must come and experience something different something beyond the extra mile.
First time here....heard live music, a little dancing and a drink for a night out with friends. This place is a must go! Everyone is friendly and welcoming. I do recommend plus youll have a blast with the live salsa music and the DJ playing there!
Great music almost like Mexican music such as cumbia, salsa and etc.. but it is different
Great Food, Great Music... Great time !
Went for the first time for dinner on a Saturday night. Never going back. We got there, no one to greet us. Walked in, had no clue where to go, saw servers/bartenders, no one said anything. Waited in the lobby for the rest of my party. A couple came into the lobby, went inside and looked around, and then just left. Good call guys. Wish wed done the same. After ordering our food, waitress let us know the food was gonna take 45 min. Oh yay. We tried passing the time by dancing to the fairly decent music, only to have our waitress keep bumping into us as she delivered drinks and plates across the dance floor. Food arrived after 1.5 hours. The food wasnt bad, but it wasnt worth the hefty price tag. Go to Tropicana around the corner before going there if youre hungry. Or better yet, just steer clear of this place altogether.
Horrible!!!! I dont think they really know what theyre doing. We made reservations to celebrate my moms birthday September 21and service was terrible, the poor waitress couldnt handle it, one waitress for 3 big birthday parties, the waiting for food was for 1 and the half hour. TerribleI dont think they know how to run a restaurant. Terrible service terrible food. Muy pero muy mal servicio.
Nice environment,a d great place if you want to dance
The attention we received was good, the music great and the live music as well, cozy ambient
Its a nice place to eat good and delicious food and excellent music to dance or just listening with a romantic person. It was my first time las Sunday and I was excited the about the music alive music and dj also. Cumbias, merengues, bachatas, mambo, chacha, tropical, salsa, etc. Variety of music. I am recomend this place to enjoy a wonderful night.
Nice place and good food and music
Really good service, the food was really good and the wait was minimal. Came with the wife on Saturday and we both were very please with our waitress, she was very helpful and very nice. On Saturday they have a live band and DJ at night, it was really fun.
The atmosphere is great the food not so much. If you want to go there to eat you might re consider, but if youre there to listen to the music n dance its a good place to enjoy that.
We Had a wonderful experience. We went there when we were on vacation. We had 7 adults and 2 kids and they made us feel at home. Very welcoming. Our server was awesome. everything came out exactly the way we ordered. And with so many orders it was all served in a timely manner and hot! Nice very nice. We all had so many different things and all loved them. and they have an amazing lemon drop ice tea. When we visit the area again we are definitely be going back. Everyone has their own tastes and this is a place you have to try
Amazing place. Great service.
The place is great but the service um....they need more people to take care of the demand ...we waited for more than one hour to ve served
Food is ok, quality can improve but music is amazing
Great place and quality in food. Had an amazing dinner and dance a few songs due to the live entertainment.
Worst place ever we came out for my girlfriend 21 birthday and the place is closed theres no signs saying it but theyre closed due to renovations
Such a great place to dine and more about their live music with the orchestra! Staff super friendly and courteous. Highly recommended.
The Palms is under new management and its amazing! New owners are very attentive and receptive to the clientele. Love the music, food is delicious and the mojitos are a must!
Place was closed eventhough their website said they were open.
Good live music
I am Palms ...! we trained every day to bring the best to our customers, It is our commitment.Thanks all of yours for chose Palms Restaurant.Martha
Mostly older crowd 50+, very crowded on weekends, reservations recommended, very courteous staff.
Great food. I love dancing here n celebrating events.
Great latin bar with party people.
It was HORRIBLE!!! The place was completely empty. Only a handful of people. Never going back
Firts, time here great, place for adult ppl38 and up age. !!!
Good food fair prices
Wings were really good & at happy hour price. Nachos were whatever but the people there were very friendly.
The service is great. I enjoyed the environment and the food was ok. I like the karaoke nights and dance floor!
Food not bad decent places to eat
Nice place. To have a drink.
Good for salsa and bachata dancing.
THE FOOD WAS NASTY, OVER PRICED AND A BAD INMITATION. BAD PREMADE DRINKS WITH NO BARTENDER ON DUTY, RUDE VERY SLOW WAITRESSES AND MEDIOCRE SERVICE. THE MUSIC AND KARAOKE WAS OK WITH A SOMEWHAT ATTENTIVE DJ.
I love going to this Margarita great food great music great entertainment Excellent karaoke
Great place to go for live music and great food.
Best time ever, for people over the hill
Always a good time!
Good music...but the food is not authentic Cuban Food...very bland...no taste!
Good Cuban food at a reasonable price. The staff is super friendly and helpful. Great happy hour deals, two-for-one margaritas. They have live bands that play salsa and merengue on the weekend.
Waited for 20 minutes and never got a menu.I get that there was a big group there but come on the hole staff didnt need to serve them there were other people there too.
The food was over priced and not that great . It tasted plain I regret waisting my money there. But!! The music was ok
Grate place....wonderful atmosphereas
Food was good people there where all coolThe priceWhere good drinks too high parking ever where over all if you like Puerto Rican food do you like just the change at the flag that’s all
Exelent,beautiful,delicious food,good service
Good food and friendly staff
I love this place, People here are very classy and well maner.
Nice Restaurant, FOOD Is A Little Expensive, Seems To Attract An Older crowd. Was not too full around 7pm when we went there. The michelada was pretty good, the Cadillac Margarita was average. Parking lot was pretty full despite not having alot of people.
The place is too small to have a dancing area, the cover fee is ridiculous, I cannot believe they charge to go to the restaurant..
Fun, great music life also dj, show, and delicious food. Also family friendly.
Excellent good attention good music I really like it....
Excellent service music salsa bacansisima
Just.. I love this place!!
Enjoy the music. Food was very good.
The best music
Nice variety and the music is live and excellent I love salsa
Excellent live latin music Saturday nights.
Very nice inside (check out the murals of entertainers in the VIP section), friendly staff and the crowd builds up nicely througout the evenings.
Live latino music like bachata, meringue, salsa people over 35 + nice and clean .
Great service and beautiful place
Lot of fun right there, good food, friendly people
I love that place, is close to where I live, and my Rabo encendido, (oxtail) is the best that i ever try, Not even In La Carreta Rest. In Miami Florida..the music is great the people there are very nice and efficient, The best Service in town Honestly...go and check f your self..I highly recommended...
FOOD NOT SO GOOD, HAD BETTER CUBAN FOOD OTHER PLACE.Live Music is good.
Nice place to have.great night dancing
Great place for a good diner and dance whit a very nice music.
The food has been good, the music is great, the restaurant is beautiful.
Loving place love music and Friends
Dont bother coming by if you arent fluent in Spanish, I made that mistake. Great atmosphere, great dancing, great music. Extremely over priced food. Food is alright at best.
Had a lot of fun dancing all night
Flew in and had lunch. Had the Turkey sandwich with pepper jack . It was delicious, so were their fries . The view is amazing and the play area for kids is so much fun.
The place is nice... food is ok... service is horrible... all about the money. On weekend the music is good... Mon-friday it is one of the worst places in downey.
Excellent place
Didnt eat here, but they had a great live band on Saturday!
The owners a dick if he don’t like you he will kick you out!
Excellent place to have fun and a delicious dinner!!
I love this place
Exelent place on the weekendsGood cuban food and exelent music with live Banda and they have a awesome Dj
What a nice surprise!!! One of my friends invited me a month ago to have dinner at The Palms, and since then, I can not stop going almost daily to have lunch, and a few times to enjoy their beautiful music. Its been almost 25 years that Southern California did not have a classy place where you can enjoy great gourmet Latino food, combined with the best Latino band in town, La charanga Cubana, and Pedrito Duarte, a famous Colombian Vallenato and tropical singer. Their music is just sensational. You might want to call in advance and make reservations, because the place is getting very bussy, and sometimes is difficult to get a table. Be ready to be surprised by all these great people; by the way, the management and all employees and owners are very nice people, and you WILL be treated like a king. What a nice experience!!! Congratulations to the owners, managers, and employees in general; this is the way to do business, and to offer a pleasant experience to Latinos in Southern California!!!!!!!!
Hello ! i have beebn in the palms, for my birthday in October, and the are the best! in service, attentionre an the music, i highly recomended, i think so in my opinion is the best place in town!!
Great for eat and danceSalsa .... !!
This place was closed
Good music and good food...
Great place
Need a Hostess to sit guests when they arrive not to wait standing to be seated