Michaels

Jo, the manager tonight, was AMAZING. Helped me find the specific items I was looking for to the EXACT item. SUCH AN AMAZING PERSON. Extremely charismatic, helpful, and kind. Love and appreciate the holiday spirit!

Great Christmas selection, 40% off these days but not so cheap anyway....

I love this place. Everyone is so friendly and helpful. I love their new order online and pick up in store capabilities. I was able to order frames online that were 70% off and pick up in store the next day! Great deal, great service. I can’t say enough good things. I get all my frames from Michaels because they are high quality and all you have to do is watch for deals, sales and coupons!

Absolutely love Michaels! Always good coupons & great selection!

Such helpful people here. I found exactly what I needed

Good shopping experience, but felt like there was alot missing!!!!

Nice store but no fabric.

Good crafting supply store. The staff could have better knowledge of their own store though. Twice I asked an associate the location of an item and twice was left to find it myself as the associate did not know

Love love love this store! Great selection, big store, coupons online, nice employees and clean. The bathrooms are ways clean which surprises me because so many places let them go. Not Michaels. Thank you!

Took very good care of my art. Very nice understanding on what I needed. People very friendly too.

Great sales, great staff, love the online ordering except alot of the items show out of stock online.

They have a great selection of dmc floss!

I went in to do a price match on an easy press. The lady at the register tell me that they no longer price match. Since when? With all of these signs posted. She calls her manager (will update names later) who says he can’t honor it from Walmart because it’s not from a Walmart in Denton. He had a real bad nasty attitude and walked away saying we’re done when I told him I was calling corporate on him. I’m standing in this store now waiting on corporate to get back on the phone. I feel like if I was white like the lady in front of me who did a price match and she didn’t have the proof...she just told them and they changed it. I will be filing on that because it’s all recorded. Manager name is Duke

Customer service is poor and they don’t date-check the few perishable goods they carry. Hardly any staff on the sales floor and the ones who were either acted rude or unfriendly and did not acknowledge guests or make an effort to assist further than, “sorry I don’t know anything about paint.” Still a better selection and atmosphere than Hobby Lobby.

Very clean, lots of great sales!

One of my favorite stores!

Very friendly employees and helped me when I had a question.

Super nice people work here

They have things Hobby Lobby does not.

We went to get something framed they helped us find an affordable option. The young lady that helped us was knowledgeable and extremely helpful. In our time in the store, I heard them greeting people, chatting with people and it was just a very comfortable experience.

Clean, nice atmosphere

Didnt have the flowers we needed.

By far the worst customer service.. the last 3 visits have been unacceptable. We will no longer be visiting this store and possibly any Michaels

Over priced on lot things like model cars and trucks

Love it!

I really appreciate the high-quality materials I can find at Michaels. Their framing department blew me away with their excellent staff and technology. They also seem to be able to keep their corporate noses out of employees family planning decisions (you might think this would be a no brainier, but apparently its not something a female employee can take for granted in other craft stores). Michaels gets all of my art/framing supplies business.

Love Michaels but they do not have enough checkout lines ended up not getting what I came for.

It was well organized and clean! Everyone was nice and the cashier even threw on a coupon to my bill! Will definitely be going back for other crafting needs!

Crafts, crafts, and more crafts!! Whats not to love!? The staff is always great, the prices are reasonable and they carry items that are hard to find.

Theres always an employee around the corner when you need them.I always get my paper products and artificial flowers from here.

Staff was really rude and very unhelpful. Will not go back

Always fun to see the new ideas and creative project supplies.

Great public service got help as soon as I went in and thats one of the great qualities of the store.

I absolutely love door buster deals!!! Todays experience was AWESOME!!! Thanks Sherry for your gracious customer service!!! You Rock!!!

I have to get some Halloween stuff, i get jewelry too, and used a coupon, prices were great!!!

Clean store, great sale

Great selection. Kind of messy around the holidays

Store is always clean and employees super nice.

Love this store clean good sales

This is always a go to for me, I love to paint & sketch!!

This is my favorite place to lose my paycheck!

Always love this store. Employees are really helpful.

Personable staff & ease of location.

To expensive didnt have much of what i needed found it cheaper else where

Crafting, Creating, So much fun.

Great selection but slow service

The store was pretty busy when I went. It was very well stocked and organized. I purchased a few clearance items and craft items. There was a long line that was attended to promptly and I did not have to wait long. The cashier was very friendly.

I loved this place... We bought over a $100 worth of crafts. We plan to go back.

Everyone was helpful, gave great ideas on wall Stenciling...

Didnt have anything that was on the ad, and every employee we came in contact with were super rude! Will not be back to this store.

My cashier was so amazing!!!!!!!! My only issue that made it not a five star oh, is that I was being followed bye what Im guessing was secret shoppers and a female employee that did not asked if I needed help. It was my first time in a Michaels so of course I took my time and really looked at everything. I guess that made me look like a thief even though I spent way too much money in the store. Oh well I guess they need to be overly cautious?

If you like making stuff you will love Michaels

Helpful staff, good framing shop

Custom framing department walked me through something I know almost nothing about. The finished product was completed early and was perfect.

Has almost everything you need and the people who work there are nice the only downside is the prices.

Great staff and clean store. Needs a better selection of vinyl for silhouette cutting.

My granddaughter loves steampunk and this is the best place to shop

I had a coupon for 50 percent off for one item. When I got to the register with my one item. The person there was very helpful. Called a manager over and my coupon clearly states 1 item. She came over and said because it had more than one item in the box. It was a little paint set for making models. She said because it had more than one item in the box, the coupon was invalid. So I switched it to a model car, same thing. More than item in the box. A model car become one item. They would not honor there agreement. Not only that, did not have an alternate item I could buy that matches the coupon. Horrible experience. I drove an hour to get there to be told my coupon which was dated the day Im posting this was not any good at all

It was nice and the atmosphere was good

Nice and simple place to find your basics with all the sales to go on.

The app always has good coupons.

Wish it was a bit more organized

Fun crafts. Great selection. Classes are educational. Custom framing is too expensive. Staff are friendly. Too few associates available for help and questions.

Over priced

It is what it is, hear it will be out of business soon.

The staff is always friendly and approachable. The store is very well organized and easy to locate what your looking for.

Went to this location on a sunday. Apparently it was inventory day, during business hours. Boxes were stacked all over the isle you couldnt even walk down or get products off the shelves. So ridiculous. After saying something to an employee she just looked at me a shrugged her shoulders.... How about do inventory outside of business hours!!!

Usual Michaels store. Overall not to bad with their selection and shelf spaces are kept pretty tiddy

Great store for all types of craft projects.

Found just what we needed. The checkout lady was friendly & helpful, suggesting we sign up for their rewards card. Will definitely go back!

Found the exact frames I was looking for. Excellent selection.

Really friendly

Above amazing staff that helped me find somethings I was missing. Friendly smiles, and a wide selection of just about everything.

This store doesnt feel inviting I always want to leave quickly because the aisles are so tight (on slow day).

I have seen better Michaels

It is a great store, the staff is very nice and helpful.

Very good customer service

Good place to shop for fabrics and knickknacks.They have everything anyone would want.

Very good, good selection of items, friendly personal. Good on line coupons.

I love Michaels but the prices are pretty high on a lot of items and though they send you coupons, they dont cover sales merchandise and they put every item in store on clearance, just a tiny bit, to negate the ability to use said coupons. If i had a gift card or was rich, though, Id have a blast in this craft store.

Clean and organized store in a fantastic shopping center.

Customer pick up works GREAT!!!

Fun. Store

Quality producrs

Expensive, but good. Love the online coupons

Place is horrible. No one to help customer but 2 cashiers telling I can take ya here. On o promised return turned around an lies about accepting returns. At home I called customer service . CONFIRMED ALL STORES ACCEPT RETURNS. SO THEY LIED to me Again. . Not first issue with tith this store.BUT FOR SURE LAST

Nice staff, good selection, moderate prices

Ive been here a few times and know where stuff is. It was very clean and the staff are super nice.

Cute stuff, love the deals, but some employees could be nicer when I ask a simple question.

Lots of seasonal & all year crafts, decor at a great cost.

Great for all my craft stuff, and I get a lot of coupons from the email.

One of my favorite places for crafts!

Make sure you get the app. There are always great coupons.

Its the only place I go for any craft need.

Extremely helpful staff

Excellent, friendly staff and a clean well stocked store.100 times better than hobby lobby.

I really love Michaels, but none of the staff looked very happy to be there. Thats not a complaint; I just worry about the work environment.

Very friendly and helpful staff working here. A pleasure to visit!

LOVE MICHAELS! And now the Buy Online, Pick Up In Store feature is AMAZING!

Good for crafty things and decor. Check online for the 40% off coupon!