I love that you had a choice to wear your mask at the machine. You still have to wear it when youre walking around which I understand. They also have smoking areas and non-smoking areas . There is No Buffet.They did have a restaurant. The food was good. With plenty of TVs and entertainment while eating.
Always a great time. Didnt win this trip but didnt lose a ton either. Wish the restaurants could have been open but - Covid
Pay outs were amazingly high. Able to spend 5 hours there and only need to take in $60, though left with almost $900!! Glad to see that Ameristar respects the rights of its patrons to choose whether or not they would like to wear a face condom. And, with every other machine closed for social distancing, it was rather spacious. Thank you Ameristar for a great evening and will definitely return!
It was alot of fun, clean and friendly professional staff. Pool was AMAZING inside and outside pool. The view from our room was perfectly beautiful! Food and drinks at the casino was delicious. Smoking allowed in the Casino kind of sucked but it was a Beautiful place. I would reccomend.
It one our favorite places we like to go there for lots of things and it number one choice to stay at the hotel and they have a swimming pool they have and amazing gym to work out on things its very awesome and amazing they have does things and they have the best food at aerostar casino hotel and they have lots of customers to go there and amen
The hotel staff are doing the best they can. If you are going to stay please pack breakfast - there is absolutely no food available before 11am. The nearest place to get anything is a gas station about a mile away. The casino is super tight I was there for 4 days and never saw a jackpot handpay. Masks are optional and many people are not wearing them. Smoking is on at full volume. Looking forward to returning when the amneties are at full. Pool is open.
I finally won after all my casino travels in the world ! It’s small and quiet very clean! Super bonus is that they are connected to caesars palace in Vegas which is cool if your a rewards program member
Best odds.Multiple levels.Old school slots and newer CG ones.
Great Location, Friendly Staff. Convenient for all your needs day and night. Very clean and lots of fun. We stayed 3 days longer because of the environment.
Visited this casino last Saturday and even though I didnt like how they have many machines turned off due to the Covid junk this casino wasnt too bad. I loved how they dont request masks to enter their casino as opposed to Harrahs. The staff here seemed nice and helpful and didnt have any problem getting a drink at the bars either
Great location to meet with friends. Next time Ill be back with my relatives. The bill was fair for the quality of food. Food is similar to a place in San Francisco I loved.
I love Ameristar Casino! The casino has the best payback in the area! The people who work there, the security, the dealers wait staff and many others are eager to please and always have a smile on their face. Always polite and willing to help you with any need you have. Come in, spend a little win a lot
We had a very enjoyable time. In addition, Its nice that they encourage mask use, but do not constantly nag about the way in which you have it on like the other big casino in town.
Nice place, clean and the staff were awesome. Variety of slots that did let you break even so better than others in the area. Quite happy with my experience.
If social distancing is your thing, this is not the place to be, no matter what they may advertise. That said, people were friendly enough but service in the sports book (the only place you can get food) was slow. The food was good but they were confused as to what a Black n Tan was. Maybe a bad day but thats what I observed.
This is a great place for a family gathering of a small group we had a lot of fun that night
First time there. It was good,no one bothers you except the players that are watching you so when u loose your money they want to jump on.
From what i saw was a good place to just have a good time was unable to go in do to the fact that you have to be 21 to actually go in and play the machines.
I needed a hotel room only and was not there for the Casino. My room was nice overall. Modern amenities and clean. It had a refrigerator, microwave, and a safe.The toilet and shower are in a separate room from the sink which is nice. TV was nice. Other than smoke smell on lobby and casino this price was nice.A bit if a walk from lobby to room but not as bad as Vegas.
Fun atmosphere friendly staff. Beds are not comfy, very hard but nice clean rooms and 3 level casino. Lots of parking.
Great atmosphere. Lots to do but you also win some and lose some money. Lol
I love to eat at Binions I love to win at their Slots fun place and there is 18 wheeler parking in the back
I love this place the staff are always friendly and work fast to meet your needs
Social Distancing managed well. Roulette & Black Jack tables only a couple of players allowed. Slot Machines were marked available and unavailable so you werent sitting close to each other. Security was walking around checking things out & janitorial employees keeping it clean. Great weekend getaway.
Had a good time Played Slots, Ate And Spent Quality Time
Terrible experience even after winning 2000 on slots theyre jus rude. I dont get along with any pitbossess and they have cockroaches
I have grown to love this place like a 2nd hone the staff are unbelievably nice. No matter day night what the situation may be .. The love they show is absolutely greatful..
If you see Jessica on the blackjack table, run. She was the rudest individual/dealer I have ever delt with. Only reason I don’t have negative stars is because the Sportsbook staff was friendly and inviting.
Love the Amerisports sportsbook. Nice set up and good good too. Thinking about it? Just go, youll have a good time.
Slots were very tight, but we had fun
Always a good time when theres nothing to do, or if your trying to beat the cold or the heat. Staff has always been really helpful and professional
Strange little casino. Because of the whole coronavirus trouble, entering was like walking through a maze. At the checkpoint before going on the casino floor, you have someone who allows anyone that looked older than her on through, but then ask for my I.d. I shouldnt be upset that I look young enough for her to have to card. Id give this place another go, if I ever return, but thats a heavy IF... 2.5 Stars is more the consensus.
Love the atmosphere Been coming here since i was 11 playing at the Kid Zone then at 21 started playin here on my bday now 29 still here playing :)
Love the three floors of gaming and the selection to choose from.
Sweet fucking place lost all my money tho
I love ameristar bc of the 3 levels. The only thing I dont like is that I put alot of money into them but dont ever receive my cash.
I love the look and all the stuff around here to walk to
Ameristar Casino easy just off the interstate. Has multi levels for gambling The hotel and casino is in the same building along with numerous restaurants. That are open during the daytime It is designed and decorated nicely. Cats clean the staff is friendly and helpful. I believe they have a gift shop. plenty of parking in a garage or outside and they have valet parking. I almost forgot they also have a sports bar with big screen TVs pool tables food and drink Very nice place to go..
Hotel was fine but the rooms could use updating. Poor lighting in the room and the room smelled of cigarette smoke even though it was non smoking.The reason we chose this location was because we thought the shuttle ran to the arena for concerts. WRONG!! They only offer airport shuttle service. So instead we had to drive.If you like to gamble this is right up your alley. We did enjoy the cafe in the casino which was open late for food.
This is a very clean and fun venue . They offer a lot of gaming choices as well as an excellent sports book.
Confining River boat. But all in all its nice.Lots of parking. Good hotels.
Highly recommended one of the best casinos to go to if you want more chances to win big they are fully open with the covid-19 they do request that you wear a mask most of the casinos in Council Bluffs are asking Pizza Macon while youre in the casino but most people are following the rules to a letter and everybody has got good quality customer service and politeness highly recommended Casino
The building itself is pretty unique. We did really appreciate the anniversary swans, note, and candy. Jacuzzi tub was nice. The elevators almost cut people off, our chair had a nasty stain and carpet was freying. The room service menu was lacking enough we just went to a gas station for snacks.
Typical casino experience. Couldnt fairly judge due to covid!
We went for our anniversary for the 1st time.To walk in to Ameristar is very impressive as it’s really a wow.Ameristar is clean and nice, but There will not be a second time for staying in the rooms or playing in the casino casino. Actually we walked right back out of the casino.This was my dislikes:Please upgrade the beds. To have one bed squeak to no end I can live with, but both beds?I would also recommend get rid of the smoking casino. My gosh it was so thick in smoke that we went elsewhere to the horseshoe where the air was breathable.
Fun to play a little money win or lose a little then go home
Very clean. Im a fan of both new and old machines, but the older machines were not always in working condition.
Nice hotel. Over priced. And they lose a star for no continental breakfast.
Enjoyed the casino very much. Clean restrooms and nice staff.
Dont take no more money than you want to lose. Payout sux
This is my favorite casino in the council bluffs region, always nice staff, machines always let you hit enough to keep playing, variety of games, I love there restaurant.I just love this casino
Loved this place! Only downfall was that the pool was being worked on and had been drained so we didnt get to swim, however, the hotel next to us offered to let everyone use theirs. Rooms were spacious and clean, food was good, lots of parking spaces, and the casino was great! Our room overlook the river which was a major plus!
Won $860 playing Quick Hit machine
Its fun and relaxing, and sometimes I win!
Too crowded I have not seen them clean the machines due too vivid 19 mandate and serve you free watered down pop
Love the slots and rooms were great especially whirlpool suite!!!
Well I was waiting for 15 min to order some food they only have one bartender and the restaurant is real busy this service suck and I am a member and this is real bad wow they need to do more better on their service
Lots of fun! Had a family reunion at the casino.. Planning to do it again nexy year!!!
Ameristar always has been and probably always will be my preferred casino. That being said I must say the entire experience was stressful and not much fun due to the necessary viral avoidance precautions. They have installed multiple hand sanitizing stations through out the boat. Ameristar strongly suggests guests wear a mask while there but many many people did not. I felt on guard and wary the entire time...I can stay home and feel that way. Not the businesses fault but collateral damage in the war against Covid-19.
Older but very nice. The staff were friendly. We didnt win but we had a nice time.
Walked in with my best suit on, as I left the security guy says...Best dressed guy Ive seen tonight.Hey security guard...flattery gets you EVERYWHERE!!Thanks Ameristar!
Overall our stay was fantastic! Nice rooms, well maintained. My only complaint is not bathtub in the king size smoking room. Shower only, which is fine, but with no bathtub it would be nice to have a handheld shower head. The only other complaint was the buffet in one of the hotel restaurants was awful and not worth the price. However, the restaurant manager did offer for us to one back free of charge at a later date to see if things have approved. Overall, wonderful stay!
Sucks since covid its almost impossible to win and here is no different I know that youre not supposed to win every time but I feel like its hard to win here and I might not be back for a while.
Got the whirlpool spa room for about $300 and the bed sounded like the springs were going to pop out and the air would not work. Otherwise the experience would of been great. Beautiful room and great whirlpool tub. I even gave feedback at checkout and no compensation was offered. I probably won’t do this again.
Bar tenders are not too friendly. The woman who runs the food area on the bottom floor goes above and beyond. She remembers my order and always greets me as soon as she sees me. The games are great, although I am sad they removed my favorite game. The people in the cage are very helpful and friendly. The staff on the floor are very knowledgeable and attend to needs promptly.
Absolutely huge. Beautiful. I ate a brat and chili cheese nachos. Oh my word, was it awesome. So worth the money. My friend bragged about the hot dog. I thought she was nuts. Im glad I went in. I have a problem walking, it was worth the walk. Yum.
Very nice and clean. Small rooms but very well appointed. Desk staff said I had a $25 credit for food being a first time visitor but food was still on my bill. Otherwise great.
I had lost my wallet in the parking lot, someone turned it in. I was surprised I got it back with my 29 dollars still in it. Thank you to the person who turned it in.
I enjoyed it, but sad that everything is closed. Looks like a ghost town.
Great selection but very packed and small feeling given the outside appearances.
Not very worried about cleaning vacant machines between customers.
Service is terrible . and not very clean seen trash in the hallways
Go entertain yourself here on your birthday.
The rooms are very nice and spacey
Favorite place to gamble. Amway clean and staff so friendly.
Even though social distancing has alot of the machines off, it still is fun and it helps I hit for $900 on my last visit
Alright places if you can get the machines to hit
Went on Friday for crab legs and they were amazing! A little bit more expensive than I expected. Get there early because it gets busy!
We were traveling and decided to spend the night in Council Bluffs, the hotel and staff were excellent. The rooms and the entire facility were extremely clean. We had dinner at the Heritage Buffet. We are not typically buffet eaters, but it was all good food and would definitely eat there again.
Hit on every game I touched and it aint even my birthday
The food is always great. Went there with my daughter for Sunday brunch. They offer such a wide variety of things to choose from. Only complaint is as we are both non smokers, we could really smell the cigarette smoke upon entering the building. Dont notice this when visiting the casino in KC.
Double deck blackjack love it
Very nice place. Kids enjoyed it. Buffet has many great options and staff was respectful.
Good to take a break
Fun atmosphere, pleasnt staff. The food at Bellas was wonderful. Our waitress was on her first day and she was wonderful.
Nice and clean but no drink servers on the floor! Had to walk a long ways to get coffee!
Seems to be a nice facility. I CAUGHT THE FLU two days after visiting their food bar. and I wouldnt make a big deal about it but its I have been absolutely miserable. I dont think their food is very well protected.
Really nice place to visit. My son and I took our yearly trip here and had a very nice time. The photo is the original casino. Still there but now its covered up by the buildings in the front. We had to go to the parking garage to get this picture.
Because they do not enforce wearing masks and they do not clean between dealers