Store is really nice for the most part... but even though every aisle is labeled as “Guarantee Price Match and will beat them by 10%” they do NOT follow this! I had several items I wanted to purchase today, but they were significantly cheaper on Amazon. When I got to the counter I asked if they could price match, and had the Amazon ads ready to show as proof, I was informed that they do not price match Amazon. I checked their policy online, and it explicitly lists Amazon as a retailer that they should match...Frustrating.
Staff in the Columbus, Ms location are always helpful and we love the store.
Some of the items had no price but otherwise good trip
I hate shopping at Hobby Lobby. This is worth the two hour round trip from my home.
I love this place manager very nice thanks Michaels
I thank this is non science to have people standing out side to get in just because they are only letting 10 people in cause if the good lord is ready for you then its yours time to go eather it be this virus are car reack are a starm when other states ar open and letting people go as they come
Pretty nice staff!! I want to learn how to crochet, and I asked an employee if they knew anything about crocheting and if I had gotten the right materials for it. He said no, he didnt know anything about it, but I appreciated the honesty over having someone just make something up. The lady at the register was also good with striking up a conversation. Overall good experience and they had what I was looking for!
Arts and craft store are always exciting to visit. The layout made items easy to find. The store was very clean and organized.The cashier was pleasant upon checkout.
Good customer service
I loved this place
Love this store. Great selection. I came looking for new baking supplies and cake decorating tools, and was not disappointed. The staff was and is very knowledgeable, kind, helpful and honest. The sweet person that helped me gave me some new tips and told me a few other places to go. She informed me that if I waited until the next day, some of what I was getting would be on sale,(as I also bought several gifts and crafting supplies) the following day. So I took the advice, came back the next day and saved over $240. The have massively good deals throughout the store, wonderful ideas and just all out wonderful!
Great deals. Love this place!
Love the Columbus store! I called before I drove 2 hrs and got a hold of Amanda. She was so sweet and answered all my questions. Luckily they had the items I was looking for so I went ahead and drove the 2 hrs there. The store was nice and clean so I wasnt tripping over things which was nice for a change considering other stores Ive been to lately. And my husband even found stuff he liked considering its a craft store mostly for women lol. When I went to check out, there was Amanda, she remembered talking to me on the phone earlier in the day and asked if I was the one from 2 hrs away. When I said yes, she told me she had hoped I would get there before her shift ended so she could put a face w the voice on the phone. She was extremely nice and told me I could call anytime to see if they had the items I needed before making that long drive. So even though I live so far away, I will definitely be making that drive just for great customer service, clean store, and of course the items I need that I cant find anywhere else.
They are great, but some prices are too high for some things. It’s kind of hard to find certain items. Not enough cashiers, the manager seems rude, and lazy.
Kind of pricey but definitely full of selections and variety
Store was kinda hard to navigate for someone new to art supplies and no one ever even said hi let alone ask if I needed help.
Clean well laid out, helpful staff
Great prices and workers always willing to help
If you like crafts or just enjoy finding different things, then this is the place. Great for Bible School craft items.
I really enjoy shopping here very clean and organized!!!
Affordable prices and service friendly.
Have really good sales and they always have what you need
They have great sales and large variety of things for Any hobby or craft.
No one around to assist you without having to go to the front, where theres only 1 cashier with a long line
Cant find most of the time what i want... I am into models of cars n planes n boats. They hardly have them n when they do its same old models. Had to go to hobby lobby..
If you are an artist and compulsive buyer wanting to avoid spending money stay away. Joking this place the go to spot art supplies and it is huge they got just about everything. Need pictures and custom frames they do that too.
Great sale!
Was looking for fabric, online availability only.
Always love to shop here.
We had an enlarged photograph framed and purchased some coloring books and art pencils, everything went smoothly and the frame came out nice.
Great selection for multiple crafting needs. The prices are not to bad for the average person. The even have an online site to get additional coupons.Every time I have been in there the cashiers and workers are very helpful. I would just like to see more Silhouette items/ There was very little of a selection and no one seems to carry them.
Found what I needed.
Awesome and friendly customer service employees always willing to help
They have about everything you need for your hobby. A great place to find your project.
Its a small craft store with plenty of classes to learn new things. Unlike the other craft store in town, this parent company has not been accused of smuggling stolen artifacts and violating basic human rights. The staff are usually able to answer your questions. Good selection of art materials.
Very friendly staff, well stocked store, had exactly what I needed
Right before Christmas and practically everything in the store was on sale. Then after Christmas went in to get something in particular and OMG just happened to look over at the leftover Christmas decor and it was unreal at the sale on after Christmas items wow racked up for next year! So pleased
Quick and easy transaction. Love the $5 paper packs! Please do more sales like that for us poor folks LOL ;)
Clean, organized, nice employeesPrices a little high but get what you pay for
Tiny but mighty, very clean store and seems to have most of the needed items in stock! I like it
Prices was a bit higher then I expected.
Lots of great stuff. Just pricey.
This Michaels has a very nice selection of most craft items. They do not stock fabric and sewing materials but that is not an issue for most here.
Good selection of craft items. Paints. Pencils. Paper. Sewing items and other crafts.
Very nice you can find anything you want
Found what I wanted and the checkout man was nice and I saved money with coupon.
There is so much to see here! I love, love, love all the arts and crafts ideas! The cashier greeted me as soon as I entered the doors!! Great job, Michaels!
Great place to go for crafts. I do wish they had a better selection of ink for fountain pens, however.
Every crafters dream!
Excellent service.
We found the paint brushes. Large supply.
So much fun! :)
So many things to choose from, overwhelming at the many different choices on everything from crafting items, to paints, they have so much to choose from.
Love that they have do-it-yourself classes on certain days I had to get some paint to do a bow tie here for Fathers Day
Great merchandise and really friendly staff!
Great store. Positive environment. Employees are helpful. Enjoy shopping there
This store always has some really good sales!
This location always has what Im looking for in stock. Their staff is friendly and very helpful with locating items. I didnt feel rushed even though they were closing soon. Also, they always have a coupon available!
Convenient for my last minute ideas...Prices can be improved with more rewards points towards purchases.
Great store, great prices, great staff, great items sold here. Im in heaven.
Had everything you need to create great works of art
Love this store. Prefer it over Hobby Lobby...coupons are excellent.
Great store not normally busy. Very clean
Good merchandise, but the prices are just too high for this small town.
Looked a disaster
I can get lost on a yarn isle
My son loves the craft classes. He makes and I shop!
Didnt have what I was look I by for but had some great sales
Interesting employees.. they watch you like a hawk.
Scoured the town for a very specific item (1.5 wooden stars) and Michaels was the only place to have it.First I called and they were able to find some. The friendly lady said she would personally hold on to the last bag until I arrived!
Crafts store. Will likely when every thing need and more. Can find a worker when you need one.
Employees were very helpful and patient with me trying to pick the right gift.
Great selection! Plus Ive never seen it busy.
Average place for general stuff
Loved the people and the atmosphere but they just didnt have a lot of what I needed. Great quality items though!!
Always find what I need.
Good customer service and a wide selection.
The staff were extremely helpful and nice.
The ppl there are so polite and helpful
Very slow checkout. Clean store. Need more cashers.
Buy sister vinyl only when its on sale
Theres a good variety of hobby crafts and its fairly easy to find what Im looking for.
Good place to take kids on Saturday mornings & after lunch for kids crafts
It is. great place to find items to do craft with
Great coupons if you receive there emails. 40 to 50% off one item
Great service and clean store.
There was a guy here named Stanley he was very helpful I think he may have been the manager my heart was heavy when I went in the store and he talked to me as I then explained what I was looking for and why he understood my grief because he had experienced the same pain thanks Stanley and may God bless you
Always clean place, always helping staff.
Very very nice sales associates they went out of their way to make sure I found what I was looking for
Amazing products just too high for me
Great sales and teacher discounts.
I love this store, for all of my creative needs. :)
Great place to find your dot craft needs