Tried to give it another chance, both times its basically teenagers overseeing everything. Concerns were brought up to management, waste of time. Went both times on Saturday morning during toddler time, and the light play restriction was definitely not enforced. There were guys in their 20s playing dodgeball pegging balls at each other with other kids is the area. Someone else mentioned mask restrictions, no one seemed to care about that, either. Nice facility, just not a good place to take toddlers, even during toddler time, unfortunately.

Great place to keep the kids active. There are climbing walls, dodge ball court, jousting area, many trampolines, a climbing ladder, and trampolines that you can do flips off of and land in foam pots. They are staffed at all of the activities and the staff are helpful and courteous and will talk with the kids and maybe break out into a silly dance on a less busy night. We had a birthday party there and it went great. They were a little busy that day and it was a bit hectic so they let the kids jump a bit longer. My daughters birthday was in September and since her party was there she can now jump for the rest of this calendar year for free. Bottom line....this is a safe place for your kids to have a blast while they exercise. Cameron is the manager and is always helpful and usually available to answer any questions, if you have any. A great place to take the kids. They also randomly have good groupons you can purchase. Have fun.

The boys had a wonderful time jumping around.

I suppose if you don’t want to be able to jump with your kids, then it’s fun. Upon arrival I was told that I would not be aloud to jump with my children when that was the whole reason I wanted to come here. Our kids were supposed to be segregated from us as well as other kids. Would not recommend. Go to an “off brand”

Staff was so polite and the girls had so much fun! Very clean, young but polite and attentive staff! Will be coming back for sure!

If you have kids theyll love it. If you are an adult, you should cowboy up and jump too. Its very fun and excellent cardio. Stop being fat and lazy and have some fun.

Very restrictive with Covid mandates.

Workers are very nice but dont pay attention to the kids. My kid was repeatedly hit in the face and nothing was done about it so I pulled her out and we left early. Such a waste of money. Weve never had problems like this at other trampoline parks. Went there for fun and left sobbing.

Very clean, fun atmosphere.

Kids had a great time. This place worked great. Previous to this stop, we had lunch at Golden Corral. I released my 3 boys onto the dessert bar and they got so sugared up they were nearly unbearable. Next stop, sky zone. 15 minutes in they were all red faced and sweaty. Perfect. It was a great way for them to burn off the sugar and calories while having fun.My only suggestion would be to put together a parent lounge. I got rather bored hanging out.

Kids had a great time doing all of the different activities they have there for them to do while jumping.. We were there for a birthday party and they do a wonderful job of setting up the party and serving the food cake and ice cream to the kids and adults.. Thumbs ..

My first time coming here and i love it . its amazing.

I brought my daughters here last night for the first time. They are 6 and 3. They had a great time. It was crowded and they still got to do everything there. The staff was so nice! I would recommend going here to anyone. I give sky zone and the staff 5 stars! I even give the workers who were dancing 5 stars at dancing.

They have a amazing place for kids it lets them jump some steam off and makes parent have time to relax and talk and watch there kids have a happy and fun time with a smile on there face the one thing about the place is that everything there is expensive like 3 dollars for sock that is outrageous and for a drink its 4 dollars the time for jumping is great 19 dollars for and hour thats great the employees are also so helpful if something happens and there very nice and respectful

Great indoor jump park great for kids and adults

Great for kids but not so much for adults and swasoned jumpers.

The kids had so much fun here. This was our second time here and the kids just cant get enough. This is our go to spot while visiting family in Cincinnati for the kids to wear themselves out after spending 3 hours in a car lol. Prices arent bad for whats there.

Pretty awesome place to get some exercise! If you are looking for a place to take the kiddos for some fun inside where it’s cool this is definitely the place to be! We took our 3 year old and as two grown adults we also enjoyed our time here. I suggest getting in early because on a Saturday a lot of parties are here and plenty of kids. The basketball jump zone was not operational which made us sad but it cost us $66.00 for two adults and one child for one hour. The price seems high for the amount of time that you get but hey fun times and exercise often aren’t cheap lol! You get some grip socks to take home with you as well. They have a snack bar that serves food smoothies snacks and drinks. We also used the hurricane machine to cool off at the end we had an excellent time. I do recommend that you bring your toddler for toddler time on tues Thursday’s and Sunday morning where they can play with kids 5 and under ! I defiantly got a good workout and had fun in the process. They have a jousting pit, a dodgeball zone, a free style area and plenty of trampolines for use by everyone. They also have a rock wall and a ladder to climb up if you can do !!! I recommend this place 100%.

Wonderful place for the family to enjoy an active engaging activity atva great value. Staff is amazing and very clean facility.

They say toddler friendly and this is not the case here. Dont take kids under 4 or they will be bored after 5 mins. If you get lucky and find a person who will let all the kids just play in foam then it will be great.

My kids had an amazing time at Sky Zone! They each did two hours (120 minutes) and did everything possible! My littlest (7) loved the rock wall, and my oldest (10) mostly just jumped in the freestyle zone! In the middle they each wanted a drink, and the service was great! They both had a great time and would love to go back! I would definitely recommend this to anyone looking for a fun place to entertain their kids!

We have been here many many times and this time is the worse it has ever been!!!! Very disappointed this time around!!! You all need to put a sign that says DO NOT SIT IN MASSAGE CHAIRS UNLESS YOU PUT MONEY IN One employee with cape running around with a group of kids and kids getting spoons from counter and flipping them!!! It has never been this obnoxious!!!!

Great place to get the kids to burn off that extra energy. Clean space and friendly staff. Lots of spaces to jump so it handles large crowds well.

My child has different needs and was totally overwhelmed, it wasnt a good experience for her, however the staff was amazing and tried so hard to help her have fun. We wont be back in the near future but Ill highly recommend your location to everyone else. Thanks for trying!

Best Kids Birthday Party EVER. The kids were thrilled. The party room was clean and completely set up for us. The attendant was friendly, engaging and handled literally everything. I went in assuming that Id have to do the usual routine where I spend most of the party waiting and waiting and listening to excuses about them being overbooked and understaffed which has happened to some extent everywhere weve previously gone but this was AMAZING - no issues, no problems. They literally took care of everything quickly, easily and in a totally positive way.

We had a really great time! The place was packed but check in was easy and efficient. All the age groups were able to go to different areas to play.I really appreciated how many teenagers were working. They were very engaged, watchful, and respectful.The young men who took us to the party room (I’m ashamed, I didn’t get their names) did everything for me. From serving drinks and pizza, to cake cutting, to engaging the kids in small talk. Really outstanding work!I am more than happy to recommend a birthday party at Sky Zone anytime.

Teenage staff mostly stand around chatting with each other instead of watching the kids and ensuring things go smoothly. Saw one child get hurt, saw lots of kids dominating sections and making other kids have to give up or wait far to long for a turn.

Great for the kids... but not much for the attending adults. Need more area for sitting. Lots of flat screens, but none for tv viewing. At least provide parents something... besides bouncing.

Great place for a kids, its really nice place.

So fun...from 36 to 1 everyone of all ages can have fun!

Awesome had fun good variety of things to do

My grandkids loved this place! And I loved it because: I took my grandkids there and I paid for an hour; my grandkids had a variety of activities to do. By the time that we got home and after they got a shower; they were falling asleep in the midst of dinner! We made several trips there.

This place could be great or even amazing. Unfortunately, this place is neither. Being a single dad I look to take my child out for fun days. I thought this place would be it but was so wrong.We jumped twice before I was told I couldn’t jump with my son. The employee had me go to another section of the trampoline where my son and I watched each other jump over 20 feet away from each other. I imagine this is what it is like to have your son visit you in jail but you’d be a lot closer.All in all, save your 40-50 dollars.P.S management, maybe create a family zone for toddlers where one family member can be with them at a time. This would probably make your employees less miserable by not having them police families trying to have fun.Love,Brett

A great place to have a birthday party they do an amazing job and take care of your children

We had a really nice time here, and they were especially welcoming to my special-needs son. They accommodated him in several ways, and they even welcomed him to come and jump at a reduced price during their sensory-friendly Mondays (designed especially for their special-needs jumpers.)

I received a coupon from Skyzone saying Tuesdays are $12, except the month of Sept Tuesdays are $10. I presented the coupon as it was given to me and between 2 young men and a manager they refused it, saying the internet messed up?Yea I know it’s only $2 but that deal is the reason I brought my granddaughter here in the first place.

Great place to let the kids have fun. They dont let it get crowded and they keep close eye so certain areas dont have to many kids.

Skyzone was so fun. It is well worth it. My 2 year son never slept so good once we left.

Great way to burn energy, kid friendly, pleasant and helpful staff. Pleasure to see you guys people with such good customer service skills.

My grandkids love it. It can be crowded at times. Best early weekdays.

Its very small.. not a lot of space for jumpers or spectators/parents

So I had a great time jumping and stuff and we got the great deal for the summer pass, but the workers were not the nicest a lot of them said bad words and told me to make fun of the other workers and say bad words and also they said that I should make fun of the people in the yellow lanyards

Really great facility. Modern, small but lots of options and a lot of fun.

I love the place but I wish you could do double flips in the foam pit

Perfect place to let kids blow off steam! Professional staff and clean facilities make a great visit.

The best birthday party ever, 40 minutes in a private party room, the package came with 2 Pizzas, 3 Pitchers of Soft Drinks, and the staff took over serving the kids and entertaining them. Then 1 hour of Open Jump Time, Designated Party Pro, Sky Zone T-shirt for the Birthday boy . The place super clean with safety a number one priority. Overall A+

6 people here total. No fun

So tiring, all that jumping. Climbed the rock wall, failed the rope ladder, and watched a kid, who was not paying attention where they were going, walk right into a (padded) pole and get knocked to the floor right in front of me. I gave him a moment to get up and walk off before proceeding to laugh uncontrollably for several minutes.

We just visited for the grand opening. I think this place is probably great for older kids, but mine are under 5 and it is not right for this age group. You have to wait in line to use almost all of the attractions, which is impossible for younger kids. In addition, everyone must stay on a 3 x 5 trampoline square in one section amongst a large, open space of other trampolines. If you have younger kids, this is nearly impossible. A toddler or younger child is not going to stay in one spot and parents cant stay by their kids to make them stay on the one trampoline. I think they are trying to keep it organized, which is great, but from a logistics point of view, is impossible.Given that you pay by the 1/2 hour or hour-I paid $45 for the kids under the age of 5- its not worth it for this age group.That said, its looks great for older kids and the place is very clean and nice. It is possible that their times for just toddlers might be better, but I believe its over priced for how much you can get out of the experience. Since you have to wait in line and constantly monitor young kids, its not worth it in my opinion.

Great time. Friendly employees. Great time for my toddler. He loved everything there!

Great place for the kids. Not to crowded even at peak hours. Friendly staff.

We had very bad experience .. crowded, chaotic and highly mismanaged .. they have no planning and birthday parties are clubbed with regulars .. it’s difficult to check where all the kids are especially when having a birthday party .. they run short of staff. Practically we had to keep eye on all the 20 kids. The manager with pony tail is rude and arrogant when I told him about the issues. Their staff do not keep eyes on the kids and it’s a mess with some kids from outside the group barging into the same area. The kids were not able to get to play in the area as older kids kept jumping in. My daughter could not get opportunity to climb the wall. The trampoline place was chaotic and older kids started barging in and with absolutely no discipline. The staff did not care and kept chatting and left kids unattended. On several occasion I had to remind my daughters friends to remain careful. I will not recommend this place to anyone .. there is one better in the West Chester area. I am not going to do any more parties for my daughter here . The staff who helped at the parties were nice but the staff who were present in the play area were worthless .. the girl staff were talking and not watching the kids who were getting hit by older rough kids. I would advise people who are planning to have birthday events stay out of this place.

Great place for the family or to bring the kids for some energy release! Staff is nice and helpful. Tones of room to do different activities. Jumping, wall climb, foam pits, basketball, and even dishevelled!

Awesome place to bring grandchildren

This was a fun experience for my 5 and 8 year old. The facility was very small however and the prices are ridiculous. $19 for an hour, no matter the age? Outrageous! The staff were nice and the place wasn’t too crowded.

Nice and clean place. Every kid I know loves spending time here. Great for birthday parties. Wears them out quickly.

A little pricey but the kids had a blast!

The grandkids love it, enjoy everything here.

False advertising for parties, not good idea. Although the workers were helpful it was too chaotic rushed and overpriced

Love the place! a bit small but otherwise a great place to waste energy!

The people was nice and well clean for how many people were there

Really good for your kid when they are board

Parking is sometimes a longer walk on busy days. Jumping is good exercise. Dislike: cant get something from the coin lockers and lock again; have to use another coin.

This place is a blast. If youre taking very young children it may be less fun as its a trampoline park however 5-6 and up will have an amazing time around the clock. Additionally they address the young child problem with an amazing program called toddler time where only the young children are aloud on and the crew dress up like fun things such as heros and play with the kids. Truly a fantastic time for everyone.

So nice workers, fun time, but really smelly like sweat and dirty feet

We were told that we weren’t able to do anything with our female counterparts that were similar heights and weights as us and we’re yelled at four times for doing things that everyone else was doing. This is not a place that I would go with any family member as they are rude and don’t have the customers best intentions in mind.

Crawling out of the foam pit isnt easy for a grown human . My daughter loved it though.

Always fun. Booked a birthday party for my son and it was great.

Over crowded and smaller than thought. Expensive.

Our family cannot get enough of this place, fun for all ages!!! Highly recommend searching Groupon for deals at this location!

They consider the time it takes for your group to check in (we had a group of 10) part of your jumping time. But at first didn’t explain that to us, they just gave us a sticker saying we had started 15 minutes prior to what we really started. My mother, who paid for the entire group, had to complain before they said they would add 10 minutes back to our time.There are designated areas for jumpers based on height and weight . They are strict enough to not allow my husband to jump/play with our own children.

My son loved it, a clean and welcoming environment except that few areas were close or you had to wait for a while to access an activity, best time to go is when they first open otherwise it is too crowded and little kids get frustrated with the wait.

Great fun. Like the division of ages. Little pricey though.

This is a horrible place. If you want to spend some one on one with your child, avoid this place at all costs. You are not allowed to jump with your child. I highly recommend Get Air!!!!!

Love it here, so much fun and good exercise

Needs more seating for the parents.

I didnt go to the skyzone. I went to AMC theaters. You need to update your maps. Thats the second time that happened.

Really really fun place. For adults too. Great for groups.

My kids and I both love this place! Had a blast for my sons birthday party, and its not just for the kids, the last time we went I got a great workout too- just jumping around having fun!

The price is astoundingly high for what your receive. Youre one third of the way to buying your own trampoline with your first visit.

Had a great time here! The manager was very helpful and even gave us a group discount.

The least amount of fun possible. Too much red tape due to liability concerns. Save your money and go elsewhere.

Love the indoor park for the kids, hate the area.whole layout of Anderson townecenter is insane, but worth dealing with the congestion to let the kids play

Staff was not nice and it was not worth the money.

The kids love this place

We love this place. The staff is super helpful and attentive. :) Thanks!

This facility has a lot of extreme rules. They would not allow my child to jump with a cast on his arm, not even with padding. They also separate our family into “zones” due to size, which always leaves my youngest child alone in the other side of the mats. It in not worth the price.

Idek it’s cool tho

Went there on Saturday and it was ridiculous, nowhere for adults to sit except 6 tables, too many people in there with no regulation it was insane, my poor grandkids were being shoved and pushed and elbowed by very large older kids and nobody stopped it even when it was brought to the attention of the teenager in charge .for the money I spent I felt ripped off and paid for 1 hour to watch my grandkids get abused, never again.

It stinks how u half to be In different groups I was with a party and they were one year younger than me we could barllley do anything together

This establishment refuses to allow outside food be brought in for parties. I wonder how many other kids with disabilities they turn away. I thought excluding people was a thing of the past. PLEASE DO NOT SUPPORT DISCRIMINATION.

Fun none the less and im 16, I brought my brother because he has never been and just had b-day couple days ago. Workers are unprofessional teens. Idk how many times I caught them talking behind peoples back. One guy with glasses kept shaking his head at 2 girls talking entire time which ive seen other reviews and mouthing words. Also staring at me very weirdly the entire time like I was going to do something and I mean he would walk up next to me and stare, very annoying. The kids (Unprofessional Workers) up front talking with the manager as I was trying to get something from the concession stand. Said multiple things and they ignored me. Then when I leave they walk over and stand at the stand. Only one cool worker their controlling tue dodgeball. He actually interacted with people and the kids.

I havent actually been to this one, but I srsly love sky zone and wanted to give it a good review. So happy there is one near me!!

I would not recommend the Anderson Skyzone to anyone. I have been there twice with my children, first time was a birthday party for my son and the second was today. The first time the staff ignored the kids running around and hitting the kids at the birthday party. I was told by the male manger with his hair in a ponytail that the younger kids should come at the toddler time instead. How about you actually make sure the children are in the area they are supposed to be in and are not being overly rough. They preach safety comes first but as I was speaking to the manager I pointed out several kids running through the trampolines and hitting the kids in my birthday party and there was staff right there that did nothing.Today, I took the kids because I have a coupon from the birthday party and thought I would give it another try. Two of the boys went to play dodgeball. I stood out of the pit because I actually watch my children to make sure they are behaving. My children are 6 and 8 so I ensure they are not running around the little ones or end up with a group of kids that are too old for them. In this case the male worker had an older guy come by and say “240 for the D’s” which I am assuming he was getting an older group together. Our time was 2-3 today. The worker said yes and let my children continue to play. There were a few older boys that started to get rough because the rules were not being enforced and they were getting hit but not made to leave. Finally one of these boys just got mad and pick up several balls and threw them at random, on of which flew out of the dodgeball area and hit me in the head. There is not reason to allow a game to get so out of control. I had to tell the worker that the game needed to end before someone got hurt.My youngest went back to climb the ladder. Two female workers were back in the back by the ladder and the rock wall talking. Older kids were picking up the foam squares and throwing them from the Rock wall and hitting my son on the ladder. Of course he fell off of the ladder and then was trying to get out of the foam pit to get to me. One of the older kids hit him in the head with a foam square as he was getting out. The female worker was watching the entire time, but remember they say your child’s safety comes first right? She never said anything. My son was upset and confused why he kept getting hit. I once again had to tell the kid to stop throwing things and tell him he hit my child.I went to find a manager once again. I was directed to the concession stand to a younger male with dark hair. This manager said he knew the dodge ball was getting rough but he couldn’t get up to the game, it is the first platform up the steps, so he knew and left the safety of those kids go. He said he would have a talk with the workers in the back about allowing the foam squares to be thrown. Meanwhile, another customer started to yell at me saying “I thought this was a concession stand and not customer service.” So now I have to explain to her this is where I was directed. The manager never once said he was sorry or even told the woman behind me that he told me to come to him at the concession stand.So in my experience, twice the workers stand around and do not care at all about your children’s safety as they say. Rules are not made to be followed and I spent more time making sure my children were not getting hurt at the blatant neglect from the staff. I attempted to let managers know what was happening both visits, the manager watched it the first visit and knew things were too rough the second and did nothing.

Great for kids

Went for my son birthday

Kids enjoyed themselves

Best service ever

Great place - great staff!

I had a great time and got some great service from Jack and Alex. They deserve a raise.