We love coming to this casino. Everyone is so nice and we especially love it that covid has make it impossible for people to smoke!! Please consider the health of all your patrons and keep smoking out of the facility once the masks are off.
I had a great time. It was my birthday. They gave me $10 free play, which was cool as hell. The casino wasnt crowded at all on Sunday. I didnt loose either. I came home $8 ahead. I was a winner all around. They had a lot of new machines and they were very fun to play. Over all, I had a great birthday. Woo hoo, winner winner chicken dinner!!!!
Very clean and great service I sat down and played a game and within 5 minutes someone was there offering me a soda. They are taking all precautions during our current covid-19 situation to ensure our safety with cleaning and plexiglass partitions. I hope you will enjoy your visit here please be safe
This place is nice and willing to accommodate people with disabilities as long as you are gambling and losing. As soon as my father, brother and I started winning (still behind, but slowly making up some lost money) then all of a sudden our disabilities became an issue for them. My brother and I talk loud due to hearing difficulties and my dad has a slurred speech and limited use of his right hand due to a stroke. When we tried to explain our disabilities, they called the police and escorted us out. We tried speaking with a manager and apparently they don’t have any at their facilities... strange! No one there has a name or business cards either. We tried taking a picture of their work IDs and were told that was not allows (we were outside at that time, not inside where gambling was taking place).Do yourself a favor and avoid this place and Wild-horse pass... they are all the same.
Gila River Casinos value their customers. I had a few issues with there Mobile App & not being able to participate in a Promotional Event. Dainetra, a Guest Services Coordinator, was amazing - personable, professional & really cared that everything was handled to my satisfaction.
Found the casino to be very clean. Employees were always available to sanitize your machine. I was very comfortable. Will return soon.
4 stars because the table games were right near the noisy slots which made it difficult to hear & communicate with the dealer through masks & plexiglass barriers. Also no $5 blackjack tables when I was there.Otherwise it was great with friendly staff and Covid precautions taken seriously.
Temperature checks. Sanitizing stations everywhere. Non-smoking. Masks must be worn.
Personally Im not a big gambler, but my husband does enjoy a little gambling now and then. I am so impressed with how well they have fitted out the casino for our current health State of Affairs. The restaurants are simply wonderful, we have never had a bad meal there. Try it youll like it!
I absolutely prefer this casino I love the game selection the hotel all the dining and yes if course all the money Ive won there recommend my people to come here
Staff is extremely friendly. It doesnt get over crowded which I really like. Plenty of slots.
Been a while since I been here but with everything going on it was clean,machines sanitized,distance,so if ur feeling lucky try ur luck.
The place is always clean, its easily accessible from the parking lot, and the staff is well trained and polite. However, it is not my favorite casino, and Im not sure whether its the fact that I, or anyone in my party, has never won or walked out feeling like a winner. And, whether we like to admit it or not, that has a significant impact on our perception regarding a casino.
I never got the good vibes from this casino. Been there at least 200 times. But in the past 10 months Ive been here 30-40 times and walked out the door ahead at least 20-30 times. Its a very good casino with absolutely the best staff anywhere in the valley for casinos. Very friendly and actually very happy even though this pandemic. I am going to recommend to everyone.. also has the latest up to date slot machines. Plenty of places to eat and drink plenty of rest rooms . And plenty of waitresss to come to your machine and get your drink. Remember to tip girls.I love this place and I am on my way there now..
Every since the casino opened up after covid-19 the machines are extra tight. Dont expect to win enough to just play and waste some time anymore, they are trying their best to make up all of the lost revenue. It used to be a decent place to have some fun but now not at all.
It was decent. The only problem i have with it, is the face mask issue. Its fine to tell us to put on our mask, its not okay to touch the customers and tell us to wear it in a aggressive manner, especially if we are at the bar area. Other than that, its a good place to enjoy time off from this pandemic situation.
The staff at Gila River Hotel & Casino were nothing less than extraordinary! I would suggest to those who are looking for a fun and enjoyable time. Give yourself a treat and do life in style. Gila River Hotel & Casino!!
Gaming selection was good. Clean and safe. Wearing mask is annoying. Being reminded to pull it up was annoying. High Stakes room nice. Very pleased to find craps and roulette available. Ill wait to return when the mask is not required.
This would be a good place to open a casino. I don’t know what this place is, looks like a casino, but at actual casinos, you might actually see or hear or even experience yourself, an actual win! Of some kind, even if a little and even if dot only a brief second. You won’t hear or know anything like that here- this place is a joke. Save your money and go give it away to another, real actual casino- this isn’t one. Absolutely terrible.
I give it five stars cuz I like the place mainly because Im a gambler and they have all the equipment to satisfy my gambling needs. I do win but I do lose too. Fair warning to all dont go to a casino with money unless you are going to be okay with walking out of there without that money have fun!!
Probably my favorite casino to go to in Arizona the floor is always very clean. There always have an abundance of water bottles everywhere and staff members to help you. The management as always polite and I have never had issues with any dealers. If it all possible I would recommend going Monday through Thursday, Friday and Saturday I feel like there’s far too many intoxicated patrons that don’t get cut off when they should,but I understand why they do it no judgment.
I came out ahead and Deb did great. Lots of fun. Had a great time!!
Really good vibes in this casino. I liked it. I won Close To 8K. But I went to the other 2 and well you know. Easy come easy go! Way of the game.
WHP keno games in the rear of the casino near the exit doors are better than the keno games in the middle of the casino floor. Vee Quiva keno games are in the old bingo area. They all work pretty well. Lone Butte keno games dont hit too often.
If I could give zero stars I would. Has always been our favorite casino for 4 years but will never go again after yesterday! No smoking which is new there and I was vaping. Was told politely it wasn’t allowed so I apologized and never took it out again. Then approached a second time and literally harassed about my previous error. I again politely said I wasn’t aware and that I had not continued to vape. She continued stating we have you on camera and you will be told to leave. I asked her why she was harassing me when I was compliant. Never going back!! Not to mention 4 of our favorite slot machines removed permanently.
Excellent Customer Service Staff of any Position is always willing to assist when needed..Thank You!
Beautiful room, didnt win any money:-( not even just enough to keep playing. Everyone around me said the same thing, very tight on paying even small amounts 4.00 - 10.00 dollars.Cafe employees were very nice.
Wild Horse Pass, best casino in Arizona. Best employees, best customer service, best gaming in town..Just the best!
Ive been to all three locations and all of them are a good time. Between the three casinos and theyre two hotels I will say every time we stay out there we have a blast. Five stars all the way
Great casino that keeps winning, so I keep coming back. Smoke free, and clean.
It is limited on fun. The games are all nearly the same. The atmosphere is good and the associates are friendly. I just wish there was more variety in the games.
It used to be awesome and the slot machines paid out well and often. Idk what happened but I seem to get lucky more consistently at casino arizona in scottsdale.
Only getting a 4 because I didnt win. However, atmosphere is very relaxed, though the machines get you excited the energy around was relaxed and positive.
The non smoking aspect #10.Diligence on covid protection very good.
The rooms are great but they never provide water bottles. Whenever free rooms are given, its turned into a set up and what I mean by this is. The casino is hardly paying out on the machines, you end up loosing so much til you never want to return and it happens every time a free room is given, that is not fair.
This is my favorite casino. Love the people there staff is wonderful. Restaurants are good and love the slots !!!!
I went here one time and the machines complied with my betting arrangement. i plan to return and spend about 70 dollars on dinner for my party. i will encourage gambling but i need the casino gods to help out.
Covid measures are still in place. Early in the day so not busy at all. Had a good time killing some time between appointments.
I love coming here for some black jack games! The Sports City Lounge is awesome and the bartenders are super friendly. The 24/7 Cafe has some of the best food you never would have thought of seeing there. The loaded curly fries are so good, I always get them with chicken and bacon. Also, I have never seen a place give such generous portions of meatballs with their subs! See pics for details!
Great atmosphere for relaxing and having fun trying your luck at the various games offered.
Unfortunately I keep having problems with particular guest and some how there phone camera directly or indirectly finds access to me without my permission. So annoying to have this same issue by the same security guard be dismissed.
One of worst expierences everr i recomend the place be burned to the ground
Had fun! Dudnt win but my sister was very lucky.
Its okay some type of fun relievement just to get out the house and ease ur mind at times.
Great casino didnt see any handpays though
I HATE THAT THEY ALWAYS GET ALL MY MONEY :-(It would be nice if they would just pay higher percentages it would be great but they take about five percent so anything you put in again is getting another 5% taken. I just have to learn to stay away from them
Weve have always been treated like Royalty there!Everyone there is very helpful and niceThe slots are fun we win we loseWe have no fear of virus there for they are always cleaning everyone wears masks social distancing everyone follows all instructions down to a T.All together we just have a Wonderful time every time we get to goAwaiting our next get-a-wayA big Thank You to all the Staff
Rude employees no drink servers the hour i was there didnt see one and no one was jumping for jack pot joy no bells no winning. Games didnt pay at all. First and last time i will go there and i dont recomend the place to anyone gor to taljing stick or desert diamond way better all the way around
Its nice to be able to go to Line Butte as its my favorite casino BUT due to the CoVid those that smoke have to go an are outside but with a covering BUT no mist system of late. Its Hot out geesh!
I always hit big at this casino. I love it. I always get a chance to play my favorite machines never having to wait.
This is one of my favorite casinos in Arizona. There are slots and tables. And they seem to pay out more
If you play cards don’t bother coming here. They have fewer tables. Since they have fewer tables their pay back is less since each table has to pull in more money. I won one hand out of ten playing blackjack and left after 15mins. Not worth it.
Clean. Practicing social distancing and constantly cleaning. Great dealers. Chill vibe.
Friendly staff, now is smoke free!!!! Great place to have fun. Their Bad Bingo is like nobody elses! Lots of fun!!!
Machines dont pay!! Do not clean machines often & then when they do it eith a rag they cleaned everything else with. Some food places procez ate rediculous!!!
Nice clean casino. Staff very friendly.
Its a casino. I only go maybe once or twice a year. Sometimes I just want to do something different. I never win, as usual.
Wild Horse Pass is a lot of fun they give you free slot play and even pay for gas and meal when you join the players club.
Love this and really all casinos, but the staff are really rude and not very helpful in the case of losing or misplacing a belonging such as phone or wallet etc....other than that fair play randomness
The slots pay very well when theyre paying and staff is always friendly when you interact with them....
Lone Butte is a good casino. Cover all grill is fast and good. Slots are paying...
Its cool once u get over the riff raff
Its just another reservation gambling hall. The food is average. It is changing now with the virus and the addition of no smoking slot rooms. Lot more space between gamers. Only complaint is it is impossible to get a cool drink while playing the slots
I love going to this casino they have go employees
The staff was super friendly. The vibes were right.
Love non smoking. Thank you
This is my favorite casino in the valley. Always friendly staff, clean and good vibes.
I probably like casinos more than I should. This is one of my favorites because of the variety of table games and slots. Usually Ill hit jackpot, but not every visit. The patrons and staff are friendly and I always feel safe. Thats important for single women. The player benefits are great. Make sure to use your card at the tables and slots to earn points and freebies.
Really smokey, however they are doing a good job cleaning and if smoke does not bother you go for it. Employees are very nice as well. If they were smoke free this would be a 5
Had great time smoking is out side .So nice for those who dont smoke
Temperature was breezy and cool. The place was immaculately clean. Their floor personnel were very courteous in the manner with which they inquired whether or not I wanted a beverage. This is an area of extreme importance to me because of the level of concentration being used. Two thumbs up@
Loved it. Had a great time
Lost my A$$...but had fun doing it!
Had fun lost about 450$ but played for about 4 hrs and had a good breakfast
It was okay o happen to hot the jackpot but others werent so lucky it was a lot of fun
In my opinion, this place is the armpit of the Valley casinos! Youll die of thirst while waiting for the beverage vendors, plus the slot machines appear to be bottomless in regards to money feed into them!
Have never hit at this one so not my favorite.
I HAD A GREAT TIME WITH MY MOM N MY AUNT N STEP DAD BUT I DIDNT WIN ANYTHING BUT AS LONG AS I HAD FUN THATS ALL THAT MATTERS PLUS WE ATE THERE N I BROUGHT HOME A SALAD NOW IMA EAT AND GET SOME REST
Non Woking kiosk. They make it hard to redeem points. They charge more for drinks than Vegas
Just stopped by to gamble a bit...quite a bit... Haha, needless, to say Im one of those people who helped keep their lights on, for one more day. Im good on gambling for awhile. It was a fun casino experience. We didnt stay at the hotel. The casino was clean as well as the restrooms. Security guards were nice. There is ample parking. Parking lot was clean and I felt safe walking to and from my car.
Security was following my husband because his muzzle fell below his nose but yet people can drink now we wont go back again
Observing restrictions with temperature reading at the door, mask required, plexiglass partitions on slots, hand sanitizer stations throughout, and disinfecting going on continuously. Now non-smoking. You must smoke in a patio area or in a room if its open.
After being in Vegas your casino is like a breath of fresh air. My wife and I Thank you
My experience at Lone Butte was moderate. I notice the cleanup crew was wiping down machines and keeping areas clean of trash and cigarettes. I didnt notice until much later That the bingo room were transformed into a nonsmoking slot machine area. Which I would have enjoyed much more upon first arriving.
Horrible restaurant. Nothing on the menu and way overpriced for what you get.
Do not go here very high covid-19 risk. People walking around wearing no masks and eating food while playing machines very sloppily. You have to wait forever to have service clean your area. An asain man who was not wearing a mask coughed on me and I called security who did nothing. I will be filing complaints with the governors office and the public health department about this horrible place.
Place is getting to be a joke. Cant win anything since covid 19. Used to play for awhile on a couple of twenties but not anymore.
The slots where tight.. Takes your money to fast.
I love this place. Out of all the 3 Gila river casinos, I have to say that lone Butte has been, is, and probably always will be my favorite. Been going here since they were in infantry looking metal bunkerBefore liquor license, which changed everything when they finally got one, to 4 different buildings that theyve built and grew our of, they have been consistant on payouts. People complain about the payouts, but they do win, its the walking out with those winnings thats the problem. Not the tightness of machines. Lol
My first time there was 2005. And hit 600 dollars on a penny machine.
They treat me with respect with my disability!! I always have a great time!!
24 hr cafe has the best burgers! I can never eat all of it
Id like to know if theres high limit slots at your casino