If you care about your picture frames dont go here.I went here JUST to get staples in my frame to keep the picture in.They added brackets drilling into my frame, and miss drilled once so I have Three holes not two for a bracket, I did not want brackets and stated so between 3 and 5 times to two different people.They added paper (okay no big right) but they cut the paper on the frame putting gashes in the frameThe staples..... They staples THROUGH the picture (on foam board), apparently this is standard practice for themI could have done a better job for a lot less myself but I had wanted it professionally done..... and they just messed the whole thing up.Yes I have called them, Yes they said they would refund my payment( waiting for a call back), Yes they say that a claim can be put in... but none of this should have ever happened, more care needs to be given at the time of work. On they phone they offered me a new frame, because they thought that the frame was from them, it was not it had been bought by my brother at a national park over 4 years agoI will be going in on the weekend to talk in person.
This store is always nice and neat. Definitely get it when you see something you like they always have the best deals and prices for decorating and crafts
I give my cashier a 5 star !!! I wish I could remember her name she worked Saturday August 1st around 5 ish. The line was long and it was just her and another employee and she held it together and was super nice. Signed me up to get coupons and everything . The 3 is because thats managements fail. Its not only a sale going on and its a weekend shame on you to leave 2 people like that. Management needs to step in when theyre short staffed.
The staff is very friendly and helpful. Always an enjoyable experience!
Went to the frame department and Sarah was just so helpful and sweet. I can honestly say I would come back just because of her kindness.
The new location has more space in and still a great selection. It is nice to be able still shop somewhere besides the market
I love Michaels so much! I used to spend so much time in this store as soon as it opened. I can’t wait for your store to open back up! I miss all the fun crafts I can find in there!
Well organized and not many people which gave us a better sense of safety.
Great selection of copic markers. Not enough enamel paints for the model cars though. I was sad that I couldnt find a particular color I had purchased years ago, candy apple green.
Always has all the crafting things you could want. Never walked out disappointed.
Manager was very rude. I was double charged
Nicolette was so helpful and efficient! Great personality and customer service :)
Do not wash hand use same glove to charge moneys and serve the food
Overpriced. Deals are not deals. Never have whataneeded. Mostly it basic elementary arts and crafts.
They have almost everything you need for any arts and craft projects
Beautiful store, but missing lots of items.
I love michaels! The bigger store has so many new things added. Sales are all ways going on ~50% off Christmas stuff right now. Plus great coupons online, I got 20% extra off my entire purchase.
Always find the perfect crafts!!
I love Michaels...got two pictures framed. Picked up holiday decorations. Live the layout. Enjoy coupons from Sunday newspapers with good discounts
It is much larger than the old location near Trader Joes. It is so spacious, but Ventura seems to have a couple more collections.
This store is so much better than there last location. So much more and more organized. It is easier to navigate and each sections has more selection than before.
Great store with plenty of parking. Certain areas looked picked over but thats understandable this time of the year. Cashier was nice and professional.
I love getting new ideals when I go in just to look around. Its aways very clean and organized.
I love anything craft and I find all I need
Too expensive, no help on floor to answer questions. Finally an off duty worker helped me, saw my frustration.
Great help finding new projects
The store is pretty new so there is no reason why you can not look coupons up on the Michaels app and have not be able to since the store opened. Theit wifi is not usable. The store is well stocked with a lot of new thing but dont go often because of the wifi.
Fun place to find all kinds of wonderful craft items and so much more.
I need to spend more time in the store and shop. I love Michaels, but the description if directions is hard to follow. It should also say near Target and Home depot.
I ordered supplies online and they were ready for pickup in about 24 hours. This place is shredding in the time of Covid-19. Thank you!
Very nice craft store. They have tons of coupons and savings, make sure to go there when stuff is on sale!
I like the new store. The layout is nice and the sliding display shelfs on some aisles are pretty cool. 4 stars becuase I was frustrated that they wouldnt match an online deal from their own website, however would match a competitors coupon. Makes no sense!
Super friendly staff and great variety of supplies, crafts and decor!
New store very big everything for decor Nick knacks
Love it. Well maintained.
Love all the hobby crafts and artificial flower display
Nice Michaels store has lots of variety
Great stuff
I was really looking forward to going to the new Michael. I walked in to find it not even well-stocked and already definitely disorderly. I am across Stitcher and embroider are so I went to see how much Michaels would have in terms of supplies. I asked for directions back to the appropriate area and was directed correctly. In one place I found the DMC embroidery floss with the new colors. It was under the label yarn. For Isles over was the rest of the DMC floss. There were also standard embroidery needles that were already out of stock. Again, I was disappointed. I had hoped for more.
Lovely new store, we got some really good deals!
Best place to buy
Nice new building... but we are paying for the new upgrades!
Always have everything we need!
Very pleasant & delightful
Very well organized, staff was amazing!
Cashier was rude
They didnt give me my money
Beautiful store and employees are helpful
No help
Preferr the Camarillo location over Ventura.
Love the new store!
Great place and the staff are excellent
Great help from Janet.
1 stop shopping
Pretty crowded but found things I needed
Id live here if i could
Had everything I was looking for.
Cool
Awesome
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I love love love Michaels. But Corporate you have got to hire more staff. The Staff is always courgette courteous and professional. They keep the check pout line moving but there is NO ONE on the for floor to help. I remember when Michaels first opened. There were staff members on the floor ready to assist you. So stop your penny pinching you Corporate jerks and help you staff be even better because they wont be stl overwhelmed.