Always a go to place when Im trying to find arcade stuff online. They seem to have slightly cheaper pricing for the most part, which is an added plus.I honestly cant think of anything negative in the 100 or so transactions Ive had with them over the years. Wish they carried CPI DBAs,
Best service
I just moved to the area and was looking for a local arcade supply shop. I found Twisted Quarter on a google search and gave them a call. The guy I talked to was very friendly and knowledgeable. He took time to answer my questions and was very helpful. That kind of customer service is just a rarity these days.I have not been to their location yet but he explained to me on the phone that they are a warehouse. So, dont make a trip there expecting to browse a retail showroom. My advice is to lookup their website and put together a shopping list. The guy I talked to said the best thing is to call ahead with your parts list and then come down to pick it up.Great to see a local source for arcade parts that has friendly staff providing great customer service.Keep it up guys!
Recently received products from them I never ordered. After waisting my time resolving the issue with PayPal on the issue I was reimbursed. I asked PayPal to forward along a message to them letting them know that Id be willing to send it back provided they pay shipping because during the dispute process a person claiming to be the owner called threatened to charge me more just for filing the unauthorized use complaint. I figured they really need the money.... I was then called by them not with an apology for the mix up and a thanks for the opportunity to double money off something that all they needed to do was issue a merchandise return label on I was once again accused of being a lying thief and cursed at over the phone by yet another owner I then requested online to have my account deleted off the website to avoid any future conflicts with these people and they have yet to do so. I guess one star is a good rating sense I do have free merchandise but unfortunately nothing I would use for anything.
Gave 3 stars because of $10.00 shipping cost for $5.00 in sales. Might repeat business but not my first choice.Updating my review to include an additional star. The company was kind enough reach out to me and explain the high cost of shipping through FedEx is out of their control.When purchasing make sure to read closely as the total viewed on the PayPal payment page was not the total that ended up being charged. Shipping costs are displayed after you are redirected back to their website from PayPal.
Im new to this hobby and had what may have been an issue with a 60-1 Jamma game board (ended up there was nothing wrong), but Andrew with Twisted Quarters still replaced the board and has been helpful and patient with my novice questions. I would highly recommend using this company whether your brand new to gaming consoles or a seasoned pro just looking for an honest company to work with when your building that next killer cabinet game
This is the one stop shop for all your arcade needs! They are super professional and they always work with you if something does not seem right with your order or is a part you ordered seems not to work well. Always there with World Class customer service! If you have to ask a question, they listen to you first and never cut you off with still the wrong answer like I have received from other vendors. TQ is 100% professional and you will not be disappointed.A big Thank You to Andrew and the crew at TQ!
Best customer service, fair prices, and all around good people working here!!