Nice hotel with a good bar and a good Mediterranean restaurant. I take one star off because he cocktails were so so. But the food was very good.

The location of this hotel is wonderful! Located on the harbor with access to trains, trams, boats, and walking. It is also one block from the cruise ships. The restaurant in the hotel is excellent. The staff are helpful and cheerful. The rooms are luxurious and have great views. I will stay here again, and I will highly recommend this hotel to others.

Such a beautiful place to work at. The staff was awesome! They were very helpful and accommodating. As a Dj, I enjoyed my time there. We were a great team that day!

The black lady at the front desk was amazing! Very attentive. We did a late night check in and made our keycard worked properly to get in and out of the hotel. And she gave us a little complimentary upgrade to a king size room, she was great!

Alex at the front desk was helpful and very welcoming. The rooms are incredibly clean and comfortable. We would definitely stay at the Shattuck again when in town. Thank you for all the protocols that you follow.

Clean, comfortable and cozy room. Bed was great. Hotel is in good shape, felt safe inside the hotel, parts of the surrounding area are a bit sketchy at night. Lots of food and coffee options down the street, close to a Target! Would stay again, but wasn’t blown away. Did not receive any VIP benefits or upgrades, which was disappointing, but overall a good stay.

The staff was absolutely incredible. The hotel was clean and we felt safe while the climate n the country is high due to Breanna Taylor officers acquitted situation.

This is a lovely hotel in the heart of Berkeley. The room, while small, was nice and comfortable. The absence of bottled water into the room was one missing element they need to correct. The service was excellent. The staff is very pleasant and helpful. The restaurant was nice though the menu selection wasnt what I was looking for. The food however was good. Ill stay here again.

Great location. Rooms are clean. Staff is always very helpful. The pillows were weird this time. Way too big, I had to take mine off the bed, and sleep without it as my neck started to hurt.

Very nice place and great service, and staff was very friendly

This is a European style hotel, perfectly situated. My room was small, but jewel-like in its perfection. An incredibly comfortable bed, nice linens, good use of space. The bathroom was beautiful, just perfect and spa-like. The staff was helpful and welcoming. My wish: eliminate the plastic travel size toiletries and get compostible glasses for the water cooler out front. Also, complimentary coffee in the lobby would eliminate the need for eco-bomb Keurigs in the individual rooms. I am trying to reduce my plastics use so, thats where the latter comments are coming from. I really enjoyed my stay here and would certainly like to come back.

Amazing location with numerous delicious restaurants and lively bars within a very short walk. The University of California, Berkeley is only a couple of blocks away as well. The staff is friendly and accommodating including the bartenders and servers in the first floor restaurant Zino. The rooms are nice, clean, and updated but not exactly spacious which is to be expected in a hotel over 100 years old. The layout of the floors can make the hallways a long and winding walk to or from the elevator but absolutely helps to reduce noise. The best review I can give is that I stayed here for a quick business trip but absolutely will find time to return for recreational purposes.

Great location, the building looks great the lobby is fantastic. The rooms are really nice and have plenty of room. All of the staff were incredibly friendly. My only two issues are theres no fridge in the room, and the A/C in my room hardly worked (even called to have someone take a look). It wasnt just my room either, another co-worker had the same issue. Overall it was a great place.

The bed and pillows were AMAZING. The room was beautiful and clean and everything in the room was set to perfection. Location couldn’t be anymore perfect!

Nice, boutique hotel. Great location, close to BART and every type of restaurant you would want. Updated checkin system, friendly staff and a wonderful upscale restaurant and bar in the lobby. The elevator needs an update to match the rest of the hotel, but overall, a nice place with a great location. I would stay here again.

The lobby, bar and lounge are great but the rooms not so much. Shower was miserable. Hardly any hot water and pressure. Needed to *warm* the bathroom with running hot water or you freeze while showering. Also, you have to iron on the floor...

Cannot say enough about this hotel. The staff are always wonderful, the bar is fun and the rooms are clean and comfy. Location cannot be beat - close to bars, restaurants and BART for quick trips into the city!

Location was great and the staff were very friendly and accommodating!

Beautiful vintage hotel. Very cozy rooms. Perfect for a couple on a getaway.

Beautiful facility and even better service! Loved it!

Rooms were super quiet. Clean. Comfy beds. Nice bartenders and breakfast staff (not in that order).

Great location and beautiful room. We really enjoyed the bar. No issues at all with this hotel.

Loved it. Very clean and friendly staffs. Will definitely visit again!

Great hotel in the heart of Berkeley, CA! The hotel was very upscale and nice. Loved that it was right around the corner from Jupiters (check out my review on this place too)! My only complaint was that my room was pretty tiny and my view out the window left a lot to be desired. I was the only one in the room, so it really want a big deal, but if I was traveling wife my wife it would have been more of a problem. My friend that I was traveling with said his room was bigger, so it might just be the luck of the draw.

I am currently in room 300. It is literally right next to the elevator and is so noisy that its impossible to rest/sleep. I called the front desk and, despite the fact the hotel has 199 rooms, there isnt one for me to move to so I can get some sleep. I do not believe the staff telling me this.Dell Dellinger - that is not good enough. Maybe you, the GM, should try staying in this room.Addendum: I asked to speak with Mr/Ms Dellinger. S/he never got back to me. All her/his posts in reviews appear to be corporate virtue signalling.

*1/13/20 - I had a great check in, until I had some issues later they wouldn’t let come come down to get any towels or bring any towels up, I had a flight that made me check in late and I relaxed and hopped in the shower after midnight.. it was just the attitude and I knew they probably were able to be able to let me grab (Come down and get a few towels) or bring me a few towels.. I only had 2* towels and the floor was too wet for me to get out, so I called for extra towels, and night staff isn’t the most professional.. other than that the day shift and everything else was great.

Very comfortable bed.

Nice hotel near the Berkeley campus, which is both a plus and a minus, since downtown Berkeley is kind of dirty and noisy. Hotel is clean and safe and near the BART station

Nice hotel and rooms. Came for a conference event and the staff were all very accommodating and helpful. Location was also great with many wonderful food options and the local transit station all very close by.

This Hotel is a fabulously well-appointed, centrally- located property in Berkeley. Our first experience was just terrible, yet upon my sincere list of issues sent to the Room Manager, he offered to accommodate us on our next visit. Having never done something like that, I actually was pleasantly surprised when the Hotel Manager not only comped a room for us one night out of our stay, but sent a delicious fruit and cheese plate with sparkling wine. Hospitality at its finest! And the hotel welcomed our two Champion Bichons, donating a portion of the fee for their stay to the Berkeley Humane Society which I appreciated greatly. We had a room with a view of San Francisco Bay and the Golden Gate Bridge. The stay was more than expected and perfect for a Valentines Day long weekend.

Wonderful except the breakfast wasnt free. But breakfast was the best Ive had in a long time.

Old school. Bedding could be softer. Breakfast is ok. Good pricing

Customer service is great. The rooms are nice; perfect for couples. They may be considered small for a family. Located near everything in Berkeley.

We liked that the hotel was older and had charm. Our room was not cleaned properly and there were someone elses clothes in our room in the drawers that someone looked to forget. Also, the check in process was long and painful. There was some sort of issue with orbitz and the hotel check in system. The manager finally came to help, but we were there for much longer than needed.

Very convenient for the shuttle to Lawrence Berkeley National Lab. A separately paid for parking lot is across the street and a Walgreens is on the corner for last minute traveler items.

Great price, clean, staff was top notch. Our room had a king bed and was a perfect size for my wif and me. Bathroom was clean and updated. Overall a great room. Walking distance to everything. Parking was offsite, but was only across the street. The restaurant had great food, amazing staff and the price was good. We didnt make it to the bar, but it was very cool looking. We will definately stay there again.

Great hotel in great location. However, they dont really respond to you if you try to write in via their website and Facebook messenger.Staff was great onsite though.

Theres a chance it was just the night I was there, but I cant remember having such terrible service at a bar, nor such awful cocktails. At the price point, this is hilariously awful. Itd be even more funny if I didnt have to pay.

I stayed in a suite. Very cozy and functional. Hotel staff were attentive and friendly. Breakfast at their restaurant, Five, was excellent.

Nice and clean room, friendly staff. A lot of options of restaurants in downtown Berkeley.

Amazing staff! Very accomodating. Stayed here for over a week. Its right in the heart of downtown Berkeley. Never needed to order food, everything was available as soon as you stepped out of the hotel! Try Sweet green a couple of blocks away from this hotel if you love salads.

In the heart of Berkeley and perfect location for my half marathon tomorrow

Location was perfect. Helpful staff. No hotel parking, but public (expensive) parking was across the street. Room was tiny, but we didnt pay the most, either. Door to bath was opaque, but the light shined through in the middle of the night when one of us got up. Interesting.

I apprecaited the uniqueness of the property. The staff was more than accommodating and very friendly. The parking prices were a bit higher than expected, but overall my stay was wonderful. You wont be disappointed!

Clean, quiet, great customer services and no allergy sustaining products.

Great location, easy to get to from SFO or OAK airports via BART. Walking distance to everything.

The staff is very good. I didnt eat at the restaurant this time, but I did on a previous visit. Its good but not cheap. Good for convenience. The second floor rooms get a little more street noise than I like and they should try to sound proof it more. But otherwise its fine.

Great location. Walking distance to stores/restaurants. Great, spacious room. Bad perfume smell when entering room, which took a while to dissipate. Corner room was a little loud with street sounds at night, but also beautifully sunny during the day. Comfortable bed, nice staff.

Great hotel, great prices, great service, great restaurant, inexpensive parking nearby.Even though the hotel is excellent, I dont think well stay here again because of the massive homeless population and tent cities nearby

Very nice hotel, very nice staff, great location.

Very clean place. Decent location for concerts at the Greek. A bit noisy late at night and early in morning (trucks unloading)

Very clean and modern. Close to BART and plenty of great restaurants

Just off of Shattuck Ave, this hotel is well located but we found the room slightly shabby for the price: marks on the carpet and the bathroom walls, light wear to various furnishings, a torn towel, a mediocre shower.Supposedly we had a corporate rate - it was approximately $240. I would expect more for that price.The halls are extraordinarily long here - as one often finds in older buildings. We had to walk through 3 sections to get to our room. I didnt care for that either - and didnt find charm sufficient to warrant the walk (I want to be clear that I love old hotels - so the age of the Shattuck isnt the problem).I found the front desk when we checked in very cool and not terribly welcoming. I found other staff to be friendlier during our 3 day stay.The lobby bar was hopping in the evening, so if thats something youre looking for - it is a plus here.

Bustling, hip hotel smack dab in the heart of downtown Berkeley. Small, but lovely rooms. Excellent bar/restaurant which is great for long stays or a drink after work with friends.

Beds are super comfortable. Everyone is accommodating. You get what you pay for. This place is great.

DO NOT COME HERE. This is not a 4 starts hotel, very ugly hotel, bathrooms and rooms are very old ( not like the pictures ) no toilet paper, no water and no towels. When I asked if I can have a bottle of water they said they don’t have water!!! Also Apparently they choose your bed time and basically they just give u a double bed for 2 people and if u want a bigger bed it’s an upgrade... very stupid, not worth the price

Fairly standard hotel experience.Used the king room. We didnt have a fridge or microwave. The beds were comfy and the bathroom was ok. Theres nothing about the room that I can complain about (aside from the lack of fridge/microwave)We got stuck in the elevator when my room key deactivated (extended the stay for another day and my old key deactivated). The doors wouldnt open and when we tried to call, the person on the other end disconnected. Ended up pounding on the door until staff let us out. The guy was kind of grouchy about it, but he reactivated my card after asking a few questions.Good location, nice bar and staff. Nothing exceptional enough for a five star review.

Nice hotel with cozy rooms & comfortable beds. Im in town with a small group for a conference & the staff has been great answering questions and helping us find our way around. The hotel is located just a block away from public transit and short walk from plenty of restaurants & convenience stores. It is about a 45 minute drive from the airport. They also have a bar/restaurant downstairs, breakfast, and gym passes for the YMCA across the street. Overall a great place to stay!

Was out for a business trip, the hotel stay was really nice. The bathroom is very clean. The staff was amazing at helping out with any question or problem.

Nice hotel, however there is no parking available. Room was nice, with just a few things that didn’t work (lights, coffee machine etc. )

Loved the old building. Everything very clean and updated. Brunch was delicious. Shower however was a bit small and difficult to shower and shave.

Had to swap rooms sue to ac failure. Then new room.has a.c. failure. Rooms are om average miles away from elevators. Concierge were sometimes more abrupt than Id expect at a top hotel like this. Otherwise stay was fine.

The morning of the 27th started off with the Keurig coffee maker not working. I was informed on the house phone that their was a Starbucks near by.. It being a cold day I did not feel like walking and paying for a cup of coffee where there should have been a fresh pot in the lobby like most low budget chain motels. II went down to the lobby and they gave me a bitter cup of black coffee at the restaurant Going back upstairs. I was locked out of my room because the key did not work. The man in the lobby seemed to be more interested in his computer then helping me with my problem. He tried to reprogram my key card after the 3ed round trip the he came up to help me and the key did not work for him. After three tries he finally managed to open my door. He concluded that the door had a run down battery. Most hotels and even cheap American motels have a handy man on call to repair defective items. Also I had to turn up the room thermostat to high to make the room above freezing. the previous night. So much for old world charm. I will say that the food for my evening dinner in the restaurant was good if a bit pricy. I will say that the lobby was nice and the rooms clean but sparse.

The room was nice but they charge 100 dollar incidental which is steep, but would have been okay if they also didnt charge me for the stay plus the incidental and then my friends card was charged for both as well. we asked to put the incidental on one card and room charge on the other and they did both. we had to call and fight it and because the charges are pending neither of us have access to that money. they told us they should fall off in 5 to 7 business days. thats a decent time to hold almost 500 dollars from someone.

Have been staying here the last few days and am very impressed. Hotel is beautifully decorated and maintained. Rooms are small but comfortable and well equipped. Staff is uniformly excellent. Location in downtown Berkeley is very convenient although the number of homeless people in the area takes some getting used to for an out of towner. I must say that I have not been bothered in the least by any of these unfortunates even late at night. Well worth a look.

The food is terrible... do not order room service...The rooms are meh, the shower in my room was broken, very low water pressure because most of the water was going through the tap at the bottom and the switch didnt work properly....

Great location in downtown Berkeley. The hotel is situated across the street from the downtown Berkeley BART station, which is extremely convenient. No hotel parking, but there is a public garage across the street which is only $15 for the weekend. The room was not huge, but it was clean and well laid out. King bed was comfortable

This visit was absolutely awesome from beginning to end I will refer others diffiently...

Hotel room was nice. I enjoyed my stay. Not too far a walk from the Berkeley campus (about 15 min).

Decent showers and dark, cool room. Also great food menu.

It was another lovely stay at the Hotel Shattuck. Brilliant service and ambiance. I felt wonderfully taken care of even before checking in.

Excellent location located to close to UC Berkeley & right across from BART. Nice restaurant for breakfast & dinner options. The room & bathroom was clean & tidy. I would stay at the Shattuck Plaza if I need to be in this area again.

Rooms are expensive! When we checked in there was a problem with one of the elevators and the card reader so it only would work 50% of the time. They did get it fixed though. The room was beautiful and comfortable. The air conditioning didnt seem to get cool though. We woke up in the middle of the night, both nights waaay too warm. And the frosted glass door for bathroom let in way too much light at night. The coffee and the drinks at the downstairs bar were delicious. And the hotel is close to everything! No parking though, so thats a bummer.

Good location but a bit noisy and breakfast expensive for what it is.

Stayed in the city for the night, it was a nice little cozy hotel. The room is smaller then the pictures. I think the worst part was trying to find parking and we ended up parking at the parking structure. It was 15 overnight for the weekend. The hotel had other amenities but didnt get use them.

Old and stale smelling. People who like old architecture and places will love it and those that dont wont. The service and location is great. With many places to eat, the college, and corner stores. The cleanliness of the hotel is just average to below average. The rooms can be cramped depending on the floor plan. No refrigerators so bring a cooler.

Great place. Safe place to be, I will be back again!

Nice rooms, ambiance in lobby bar, and location.

Good location, nice (though small) rooms, and a good atmosphere overall. Its the first time Ive had to put my room key in to get power, so that was weird, and parking was difficult. Otherwise, it was a good stay.

Small rooms but very clean, classy, and quality hotel

Wonderful hotel in a great location.

I wanted to book a reservation here but no one answered the phone.

The hotel itself is great. Clean, quiet and comfortable. However, the surrounding area can be rather dirty. While safe and a few hotspots to visit, Berkeley itself has some issues with sketchiness you have to navigate while out walking.

Daytime conference use for med sized events. Awesome spaces great food.

Great place. Beautiful decourum. Pricey however between the food service and amenities it was all worth it. The rooms are really nice. Everything was updated and they are efficient with their items. I would highly recommend going there for your stay. Its also located near lots of food so if you dont want to eat at the hotel. You have many options. Also you can go to the near by Y as part of their amenities. Highly highly highly recommend people stay here.

I have had two sleepless nights in this hotel and will find other hotels for my return to Berkeley. I am on the fifth floor (have not check out yet) and the 24/7 noise from the people who live on the street outside the hotel make it impossible to get a restful sleep.

Racially profiled. They wont let me check in . Kept making up excuses that it looks I might make noise because I was checking in at 2 am. All I wanted to do was find a place to sleep for a couple hours so I dont drive after drinking. He literally made a comment, I have been doing this for a while so I know you will disturb other guests. I hadnt even checked in. First he saw me trying to get in and refused to buzz me in. When he finally came to the door he asked if I had a reservation and I said yes and proceeded to ask me to show him at the door. Meanwhile I am outside at 2 am . Then he lets me in and then proceeds to find anotheR excuse. Needless to say he didnt want me there and proceeds to give me a refund. My money wasnt good enough here

Small rooms, friendly staff, absolutely amazing location.

Centrally located, across the street from the BART station and a few blocks from UC Berkeley entrance and stadium. The rooms are clean and well kept.

Good Hotel. Not providing value for money. Internet needs to be better.

We enjoyed our stay at the Hotel Shattuck Plaza. The location was perfect! Plenty of restaurants and cafes all around. The check in process was flawless, and the people checking us in were very kind. We appreciated the offer to have complimentary drinks at the hotel bar. The room itself was well appointed. The furniture was new and tasteful. We did find that not having an in room fridge was a negative-- we like to hydrate. But it wasnt a deal breaker. Finally, if there was one thing we found weird, it would be the check in area. Without a big reception desk, we felt a little out of sorts when we entered. But maybe this layout also gave the hotel a more laid and modern atmosphere.

Beautiful room in downtown Berkeley. Easy to check in and out. Always to assist and make the stay better.

I’m very meticulous about the hotels I check into. Every big and small detail has to be perfect. Unfortunately, I didn’t get that flawless, Instagram-worthy experience at Hotel Shattuck Plaza (it’s in Berkeley). There were a lot of things that didn’t go well in this hotel, but I’d have to say the missing welcome bags took the cake. For me, welcome bags are a hotel’s way of showing appreciation for their guests. The fact that Hotel Shattuck didn’t give us any goodies made me wonder whether the management really cared about their guests or not. I can’t even begin to share all the other nasty things we experienced during our stay. They were not that accommodating, some of the facilities weren’t working well, and there was just too much noise. That’s the first and last time I’ll ever go back to that nightmare of a hotel.

Rooms are small but very nice and comfortable. Clean hotel with great character and location. Restaurant downstairs is excellent and staff is very polite and helpful.

Comfortable hotel.

Great hotel! The room was very comfy, and the staff was wonderful. Location was very convenient, and parking was easily accessible.

Very nice. Upscale, but not too much so. Food was good, it was buffet not plated the only time I had it, a bit pricy on the plates (almost like they dont want people to eat breakfast there, but we had planned to meet people there so we stayed) 75 a plate. Hotel though in general is a great place to stay with, I will return. I would suggest to anyone looking to stay near UC Berkley...Update after owner reply. It was the mothers day brunch buffet and the price waa most certainly 75 dollars a plate, and I certainly dont appreciate you correcting me as if I am exaggerating the costs. How rude.... minus one star for being rude.

In the middle of downtown Berkeley and walking distance to campus/entertainment. Bar had great drinks. 4 stars since there is no parking and the garage across the street is very expensive for overnight.

Good location convenient for Bart. Good sized meeting room for our conference. Restrooms were a bit of a strange location for us, Im assuming they didnt want conference people going through the lobby. Everything else was just fine m

Great staff. Easy check-in/out. Clean, quaint rooms. Lots of good restraints nearby. Super easy access to the BART for going downtown or getting to the airport. I mean you could only get better access if the station was in the hotel. Lost a star because the street noise in the room is pretty bad. Bring some white noise with you or ear plugs!