My husband bought me a cute outfit but before he did, he made sure that he would be able to return it in case it didnt fit. The girl assured him he could exchange it but not get his money back. Well, it didnt fit. Not even over my HEAD. I couldnt get it on my body whatsoever. Well, he went to take it back and there was another girl who was going to exchange it, as promised, but their register wasnt working, I guess. THIS time, not only did they not honor their promise, they yelled at him, as if he did something wrong and pretty much chased him out of the store.Lies and horrible customer service. I most certainly would take my business anywhere else.
I had a fantastic experience at this store! I bought some new toys for myself, and the lady at the counter made me feel comfortable and welcome! I was a but embarrassed at the toys I wanted, but she didnt make it awkward or weird. Highly recommend!
Surpassed my hopes. Flew in from L.A. to watch my boy Nelly. After the concert we kept the party going and found this jewel. Got my girl a sexy school girl lingerie and I picked up some of the rhino male enhancement pills. They had a doll that looked like a real woman. Asked if we could rent it but they said that was a no go =p To say the least they made my night.
Clean store, friendly and knowledgeable staff and a huge selection of toys and outfits. Love this place!
Great store! The layouts amazing, with all the sections you feel like you get to see everything. Kept really clean with a inviting environment. Employees are really accommodating and answer any questions you have. They also have products you cant get anywhere else!!!
We occasionally come to the store and look but today we were able to meet the owners and were wonderful! Definitely not an experience I have had at a store like this but we’re amazing to talk to! Store layout is amazing able to fully see the products I am buying.
Best place ever! Clean and no trashyTons of choices!! Special K
This was my first tike going to an adult store. The staff were very kind, and store had a very welcoming atmosphere. I was very embarressed to in, but after being there a few moments, I felt welcome. Hope I get to try some products when I get more privacy!
I went here for my first experience in a adult toy store. The employees were incredibly helpful and professional. They dodnt make me feel awkward in any way. This is the only place Im going to use from now on. I suggest it to anyone.
Super helpful sales people who allow you to browse without their being intrusive.The reason for the average rating is my buying a product today for $29 that I found an hour later at a Walmart store for $11. My mistake for purchasing a product on the assumption that it would have a reasonable markup. I felt like I just bought a $15 sandwich at the airport...except I was in Bentonville.
I absolutely loved coming into this store on Tuesday (5-28-2019). It was my first time in something like this and had no idea what i was doing. (or really even looking for). The girl working ( The name she gave me when asked was Avery) was very nice and approachable. She did not make me feel out of place or embarrassed. She greeted me and asked if I needed help finding anything. When I told her I wasnt really sure what I was looking for and explained this was the first time I had ever been in such a store. She asked some questions to ensure that I find the right product. She was very informative and knowledgeable about the products and customer needs. She presented several products to me and answered every question I had while still remaining professional and up beat about the situation melting all anxiety I had. I walked out of the store having purchased a sync couples vibrator. I am very pleased with the product and with the phenomenal customer service I received that day. When I go back (because I definitely will) it will be because of Avery!!! I have told my friends about the great job this young woman did at helping me and suggested that we all go and find a little something special.
Awesome place great people definitely recommend going there !
The store is very big and spacious with relaxed vibes.My boyfriend and I love the huge selection of lingerie, outfits and toys they have to offer. The staff is super friendly and knowledgeable and helps me find exactly what I’m looking for
Very clean, great selection, very helpful, friendly staff!!
I love this place came in town for a hog game had dinner at Big Whiskeys next door came in here and just love it; staff was awesome! I love that it was a husband a wife business they knew what they were talking about!You could tell they have first-hand experience on the product. Highly recommend coming here just for the fun
This is a very classy business. Staff was friends and down to earth. They had a huge selection and employees had well rounded knowledge of products. I would highly recommend for product browsing or just for a fun look on a night out.
Super helpful and friendly staff that steered me in the right direction. Great place!
Very laid back place. Easy to browse and look at everything. I had been in some seeding sex shops and this is in NO way in that category. You are made to feel comfortable while there. They are very friendly and helpful w/any question may have. Ill go back!
Great store with a great selection. Jamie was incredibly helpful and made me feel very comfortable with the whole experience. If I could, I would rate this store 10 stars!
Real clean classy type of a feel when you come into this store.awesome customer service and super friendly. You can get whatever you need here
Excellent customer service and products! I will be back.
Awesome world of excitement and creativity. Looking to spice things up or impress your lover??! This is the place to go, you’ll never know what you’re going to find and that’s what makes it fun!
Went up there for Razorback game, went to big whiskey’s next-door so I keep i poke my head in very classy establishment, clean and very educated staff! Had fun there. Recommend going there.
Great service! Super friendly and makes you feel comfortable and will answer any question you have. The best experience I ever had and will definitely return. I will also recommend to all my friends.
I took my wife in this store. We couldn’t believe the new technology. The employees really made us feel comfortable. We recommend this for folks like us up on age. Because they really helped us spice up our life.
First time at this store and I was very pleased. The employee made us feel completely welcomed and was very helpful. They have a very large collection and I would recommend this store, based on my visit today.
This is honestly my favorite adult shop, the employees are so kind and helpful. They don’t pressure you, they let you do your thing, the owners are so interactive as well!!
Nice, classy and clean store. Great selection of novelties... something for every adult! Staff was great with answering my questions and helpful to find the right items . I will return!
Nice place very clean and open, staff was very helpful and knowledgeable about the products. The Technologies of some of these new items are unreal.Great experience learning some the new items that’s out there today.
Really cool place, friendly staff, made my girlfriend feel really relaxed.I didn’t think she would feel comfortable, but they had her laughing and she had a great time picking out a toy. Afterwards, we had a great at home :-) !
Literally the exact same stuff from Amazon, only 2x the cost and don’t even get me started on the staff. Completely unhelpful, smelled like 3 day old beer, and completely useless. Do. Not. Waste. Your. Gas/time/effort.
I was not expecting to have a lingerie store in Bentonville, it was a shock to see the store a couple of months ago in the plaza. The atmosphere when I go in is always great. Theyre not harping down your neck trying to make a sale and are willing to answer questions when you have them. The toy selection varies since they always bring in new toys. I know I could spend my whole paycheck there.
Had a great experience here! The people were very friendly and knowledgeable and the store was nice and clean and very well stocked! I will most def be back!
Fantastic staff and quality products! I was hesitant at first, but the staff completely put me at ease and assisted me in finding all the party favors any bachelorette party could need. I will definitely be shopping here again for Valentines Day.
Awesome store, I was truly impressed. Certainly not your around the way adult store. I been in numerous states and I have to say this one is tops. Great atmosphere and a staff with wonderful attitudes
Fun place for adult toys and party favors. Great selection and friendly staff! Will definitely be back.
Great staff and great store! Upscale modern shop and I felt really comfortable there.
Nice place, very clean and big, staff was awesome, told us the basics and we looked around, when we had a question they new how the answer and yet not made us feel comfortable. I would say stop by they !!
I love this store so much. Always a good time and they have the best toys!
I have been a customer here since you guys opened and I will not be coming back! I was in your store and your sales lady came up to me and asked to see inside my purse because she found an empty box in the store and accused me of steeling! This is horrible customer service! How embarrassing!
Amazing customer service. Knowledgeable about products and use. Warm friendly environment without seeming creepy.
Awesome place, very classy. Huge selection of products and knowledgeable staff who can tell you about the products, highly recommend stopping by!!
Great owners fantastic staff and the selection is unreal..check them out
I like the knowledge of the folks who own cupids they make it feel comfortable to come in and shop and they demonstrate their products
Excellent variety and great staff! The products are amazing!
This is comfortable friendly place. Knowledgeable staff and great selection.
Great selection, courteous and knowledgeable staff. Very modern boutique ambiance.
The staff knows their stuff! My wife and i always find what we are looking for here
I love the store and how clean and nice it is and I feel very comfortable shopping here and great customer service
Thank to this place things couldn’t be better
This is where I get all my CBD products. The only place I I found CBD bath bombs. I highly recommend those.
They had a cool selection and friendly employees, so I bought stuff.
Great service
This is a really cool place. Good stuff
The store is unbelievable and the Emplyees are amazing! If you have not been to Cupids you need to check it out!
Nice clean store with a very helpful husband and wife team !!
This place is awful. Don’t waste your time here! Too expensive, unprofessional, and down right disgusting! Every time I go in thinking it will be different, I’m left regretting stepping in. The girls look like slobs that just rolled out of bed! I was barley greeted, and no one was ever nice or asked if I needed any help. They just stayed on their phones. They are always glued to their phones!!! The music is inappropriate, even for a sex shop. You can sell it, it doesn’t need to be in your music choice so often. One time I went in and one of the girls, who apparently got permission, was drinking. Alcohol on the job??? Really??? Save your money and just shop online. They don’t care about anything it seems. If I could rate no stars I would!!!
I found just what I was looking for. My wife will be happy.
Fantastic store with a friendly knowledgeable staff! Happy to have a store like this in Bentonville!
Great service and productHighly recommend going to!!
They are very nice and helpful!!
Such a lovely store and kind employees.
Great place! Very clean and supplies a great variety
Cool place. Love the staff!!
Really love this store they always help us get what we want
Cupids has awesome bachelorette stuff..
They have the best selection of romance novelties. My wife and I will come back soon!
Beautiful store! So much to shop through
Great staff and all around experience
Wont ever be back. Im assuming the 5 star reviews are from friends or family because this place is a joke.
Nice stuff at good prices.
Great store,,staff courteous and knowledgeable
Lots of choices and cool staff
Clean store and friendly staff