The website regenerated my order pickup location to this store after checking out online while physically closer to this location. I get that I should have checked. My problem is that when I called to rectify this situation, I found out an employee fraudulently marked down that I picked up the order and presented my ID even though I was 30 minute away at that point. The store manager, Julie, was no help in rectifying this issue and merely suggested I call the 1-800 when all she had to do was refund the order pickup. Complete lack of professionalism and attention to detail.

The young lady Sarah was very helpful on assisting me picking a frame and a back round for me on something that means a lot to me.. she also assisted me with a 2nd frame on my old cartoons which came out great...

Didnt really spend time in this store to rate it at this time went in got out quickly was way too crowded to shop and isles are tite

I had a very good experience. Customer service was wonderful and I was able to find all that I wanted.

Nice and quiet. Store is usually not crowded so it makes it easier to find help. They have so many different things and of course the coupons are great.

Such helpful staff and everything you can think of for your crafting.

Great Halloween decorations, scarecrows & beautiful autumn wreathes. Fall decor 50% off.

Always love a good craft store, but Im very impressed with the efficiency Michaels displayed during the uncertainty of COVID-19. In-store pick up was easier here than anywhere else Ive shopped recently.

Associates there are very polite and helpfull.

Really helpful staff and really polite. I highly recommend..

I love the store but cashiers were rude thats why Im giving 3 stars

As always, a great place to find all the little knickknacks you cant find in other stores, and as always, quite understaffed and a bit messy, just like every other retail business these days.

They had the brand colored pencils that my wife wanted...but I was looking for beads and they had a lot of beads out of stock...for my bead work I will buy from a Native American site online from now on.

Michaels was very amazing. The store is fantastic. There is an abundance of diy merchandise for you. I go to Michaels to buy my clay for my YouTube channel (The Clay Dude) and my mom also buys yarn. There is a lot for you to get there. I highly suggest going to Michaels

Staff and cashiers are helpful and friendly!

In the store now. There are almost 20 people on line with two very slow cashiers.

Love this place! Great workers super helpful!

I went to this Michaels to buy a new cricket blade, look at the Martha Stewart section of the store and get stocked up on Anna Griffan papers of which the store had none of the items I was looking for. I saw only 2 employees on the sales floor and the one I did ask didnt know the answer to any of my questions. Other than that there is plenty of parking, sale items were clearly marked, it is clean and bright. They had a large variety of fabrics and craft supplies and the checkout process was quite fast.

Awesome and very friendly

Its a great store

Went in to buy one thing and came out with several others. Whether crafting or just looking for a frame or anything to decorate your home, this is the place. And they accept Joanns coupons.

My FAVORITE store!

Has almost anything you could need for crafts, and its in stock too!

What a garbage location with ignorant employees!! Call you to pick up an order and it’s canceled 15 minutes later once you get to the store. Joke!!

I wish they had more to sell in the store is empty

Nice place.

Because you can find supplies for your projects or did ideas you want to be creative like if you going to do something like special and you want and you make up your own projects like an art project you can be created and they have the supplies that you need the shirts yarn paint you name it they have it

Quick everything was easy to find!

Michaels is okay for personal interactions. Big star a 10. But Michaels is fo t money spending customers. No high price do not visit. High prices.

Great store.

Has a lot of crafts. Martha Stewart is everywhere.

Still has a lot of stuff there that I needed even though what is happening now

I love the merchandise and discounts

I love Michaels...Bayshore store is always stocked with new items..they honor other store coupons as.well.

Its very organized.. Well stocked.. Perfect for a little get away for an hour or two. They have ideas for project to do by yourself or with friends or family members

Great place for arts and crafts but you can find lots of other office and school supplies for less. There also many interesting decorations for the home.

Great deals and customer service is always on point. Check your email for coupons up to 60% off

Sometimes they have what I want in the store

As I enter the store, someone always asks if I need anything or if I need help finding something. The store is always well stocked and clean.

Who doesnt love a craft store they have everything to keep you busy

Very clean. Friendly staff.

Great location and personnel. Very helpful and knowledgeable. As a craft projects aficionado this store is perfect for me. They always seem to have exactly what I need. And the girls that work there always have great ideas. Love Michaels!!!

Always love this store, its simple, and they have everything you need

Michaels is your go to shop if youre thinking of starting a DIY project. It has all the essentials for your crafty needs. I went to buy a dry erase white board and an easel. Best part there were 60% off coupons. Thats one more thing to love about the store is that they have promotions going on alm year round. And if you sign up with your email address, your coupons are in your inbox to use. I love its customer service and return policy. We went back almost a month and half later and still got the refund. It also has some pretty decorative summer stuff that I have my eyes on. Great store. Great business. Love it. Happy shopping!

I love this store!! I went to this location today to look at some beads. To my delight, they were on sale! Yay! I got some beautiful beads, the cashier was very nice and helpful. Always a great experience!

Good

Scored some nice clearance toys here for my son

This store is set up a little differently than our normal store but we found what we needed. A longer line at checkout but they moved pretty quick.

Their Thanksgiving sale was absolutely fantastic. But after Thanksgiving, hmm.

I enjoy crafting and there is a large selection.

Just great

Little expensive when you shop for foam. Fabric is decent.

Michaels is not interested in yarn crafts. The yarn section is a disgrace. Dont bother going there for yarn.

Prices are high and employees are ok but they need to get better.

It is time to decorate your house for the holiday and with the 40% coupon, Micheals is the best option

They always have what I need and I love that they sent me coupons l...sometimes its hard to find someone to help u though I had to walk around whole store to find someone once or twice other wise love it

Nice large store with every craft

I went on a Sunday and I was the last customer to leave the store. I asked the cashier for the discount and her response was a little too harsh. I know they wanted to go home but they could be a little nicer.

This is a terrific Michaels. Always find what I need.

They Always have coupons available

I love going to Michaels. This visit though, with the things I was looking for, the shelves werent fully stocked with what I needed so I was pretty disappointed. But they always have such a great selection, always something to buy our a great crazy to make. And always great deals when you have a coupon or coupons!

Employees are fantastic that work there

Anything you want for your arts and crafts you can find here. Service is very nice however they are not fast. The cashier was chit chatting with a customer even though the line was getting long. I found that a bit rude

Well stocked and lit.I was surprised at the price of styrofoam. $$

I LOVED IT! AS AN ARTIST IT HAS EVERYTHING I EVER NEED AND WANT TO USE TO DRAW! IT IS AN AMAZING STORE AND I WOULD RECOMMEND IT TO ANYONE WHO IS AN ARTIST!

They have everything needed for any craft you do, art supply section great. Slow checkout.

Goid selections, decent prices

My daughter loves the store. It has what you need from a craft store but the lines always take forever.

Great store for arts and crafts

I cant keep my wife away from here. Not just a craft store, but the best craft store. Picture frames of all kinds and sizes, sports holders for baseballs, hockey pucks, footballs, sports cards etc., All seasons decorations, plus during Christmas they have different villages and items of that sort. Items for shirt decorations including shirts too. Great reasons for sports minded guys to go like me.

Not bad for the time of year!!

Very nice Christmas items

The store is lovely and the associates were too

Had everything I needed to create my art project! Well organized aisles. Employees are helpful.

Its a waste of my time explaining

I love going to Micheals...they usually have everything that I need and if I cant find it the staff is usually ready to help

Good for arts and crafts. One stop shop for your needs

Great staff always helpful...The store is always neat and clean!

Always love Michaels... Had something custom framed recently and it turned out great!

Great craft store. Friendly & helpful. Could have had more cashiers. Lines were long.

Stock and choices appear, to me, to be dwindling. Help also scarce.

I get products here for many different things from natural oils & wax, baking decorating ingredients to stickers, paper shopping bags & raffia. Always a coupon available too.

I love this place! Its very clean and the people who work there are awesome.

Its my favorite place... I love it.

Usually has what ever your looking for. Price can be a little high sometimes. Thats why you have to get on email for coupons.

Infrequently frequent this store, but always helpful employees is a plus whenever we do go in. Love Michaels.

Nice store but cant find sales people to help you

Takes a bit to find what you need. Probably wouldve helped if I asked someone. Good place though!

I went to buy some Christmas and Chanukah decorations today and there was not one Chanukah decoration. When I asked the girl at the register she seemed embarrassed that there were none, and said others had asked her the same thing. I had to wonder why they didnt carry any..

Everything was on place,clean.

Great sales, I can always find something for the kids and great gift ideas for family and friends.

Lots of varieties in all price ranges for fun craft projects. Kids and adults can find everything from crafting kits to individual items to create their own projects.

Nice place good for the hobby people

Love this store!

Love, love,love, Michaels. Everything you need. 1 stop shopping. And the service is outstanding

Best place for arts and crafts

Love the Fall merchandise!

Polite and helpful staff.

Great store. Lots of different kinds of yarn

Great place