Excellent deals and very helpful service. Many thanks to the wonderful salesclerk that assisted me with my purchases! wonderful wrapping to protect the frames and fast service to get me on my way!
Nice store, plenty art supplies. No safety protocols other than check out lanes. Make sure to bring hand sanitizer to wipe your hands and baskets. Stay safe.
I had no problems while shopping at michaels, its one of my favorite stores. The cashier was was nice. Didnt get his name time was13:42 9/27/2020, Device ID 0040.
I would HIGHLY recommend NOT ordering curb-side pick up at this time (or at least not for the weekends). I ordered four small polymer clay items and got confirmation to pick them up 5 hours later. I assumed since the items were ready to be picked up the process itself would not take any longer than 20 minutes. However, upon pulling up to the store, there was a very long line of cars also waiting for their pick-ups. I waited in this line of cars for 1 HOUR before someone asked me my name and another 20 MINUTES until someone finally brought me my items. The reason for this is the lack of order and proper organization. They would go with a basket of bagged items to each car and ask Are you Lopez? or such and if you werent that person they would continue walking down the line of cars. Not only is this ineffective, the person waiting for only 10 minutes would get their item meanwhile the person still waiting 50 minutes or so has yet to be helped.Overall, this was a horrible experience and one of my items was squished probably from another heavy bag lying on top of it. The pictures attached also show that the line extended from Michaels across the small shops and Home Goods, all the way down the end of the plaza.
I just visited Michaels for the second time this week and received the worst customer service experience from an associate at the register.I applied the 20% discount on my purchase and was very nice to her but she would not even respond back, when my friend decided to check out after me she did not want to apply the 20% discount to her order.The first time we came in this week the young lady at the register Long or Lung I can’t remember her name, asked us If we knew about the discount and even applied it herself. She was very sweet and very attentive.Highly disappointed in the customer service difference the store has :( .
Been coming here for years the never disappoint always have everything I need especially for science projects.
Lots to choose from. Easy parking. Great sales
The store was very disorganized mainly the un- knowledgeable staff. I ask several people for a certain item. And was told they side have. Then while talking to a customer he showed me exactly what I wanted and information the employees couldnt answer. It was as if I was a bother to them. Exception was the young African American man at the framing department. Although they wouldnt sell me what I needed.. Because they wanted to do the framing . he was knowledgeable in several aspects of the store. The store is Great for sale items otherwise very expensive
Everything organized, good customer service
Store is ready for the holidays. It is well stocked for the season.
One of my favorite stores. I am here today looking for waxing stick. This place has every size imaginable. Who would have guest.
Got all I needed quick and easy
Who tf charges $30 for a T-square ruler. yall are out of your minds
Always enjoy checking out all the art goodies . This place has a bit of everything .
PURCHASE ELSEWHEREDO NOT ORDER CURBSIDE!!! Ordered multiple items, only to receive a cancellation within 15 minutes! They dont want to honor the coupon codes, and the staff doesnt want to work! I sent someone to pickup since they cant fulfill my order, only to be told he can not be helped!!! My advice would be to NOT order from here and shop Hobby Lobby or AMAZON!Ill spend money where its needed & wanted!!UPDATE!!!Spoke with the corporate office and was told the order was not in fact canceled by them, but in fact canceled by this store directly. My assumption is they DID NOT want to work! I was mislead by the manager, and told that this was a corporate issue. Well he lied! How dare a person that runs a large store, not honor a customers purchase. This doesnt make sense whatsoever! This is set up for convenience to the public, so if you have LAZY workers or LAZY managers, maybe they should consider working in a different field.
“Curbside pickup” is an absolute joke. If you can’t handle the volume don’t offer the service. I ordered ONE item at 9am under the assumption it would take just a few hours to be ready for pickup, 24 hours later still not ready. I called right before they were supposed stop curbside pickup and the young lady who answers was SUPER rude, a simple “we’re sorry for the delay sir” would’ve been great. You guys suck!
Super chill coming off of quarantine. Not packed even with their 142 person capacity. Pleasant staff and well stocked :)
Very excelent service, Shantel and Paul were very Helpful!!
Such a great place to find necessary requisites for your hobbies
Love everything they have in store
Went in for 1 thing came out with a bag full...
Loved it and it was a good idea for me to get my own stuff
Always great for arts and crafts and to decorate the house!
A store with everything you need about bricolaje
This location has a bigger variety, yet it was difficult finding what I needed. Although the young Cashier who assisted me was really helpful once he saw me wandering around aimlessly. They need more cashiers & store helpers, especially during holiday seasons. Thats a 4 1/2 star because of that young man. Thank you.
High prices & low inventory, that is the reason retail must be reinvented. Quite disappointed.
To me the most important thing in any retail store is the employees ability to help you locate items you want. Are young lady sent me exactly where I needed to go and it made the whole experience perfect
Good store, well organized and people where helpful.
Good assortment of all people that you can need regarding crafting, painting, embellishing artificial flowers and plants, all you need related to art creation, good frames but the caddies have to stay in the store.
The best place
Lots of craft supplies for a variety of art projects. Always have sales & deals.
Not much left for Halloween already setting for Christmas
They have nice items. Staff is okay when they want to help. The prices are high on some items, I find the same items cheaper somewhere else. They do there best to keep the shelves stocked which is good. Around the holidays is when their customer service skills really steps up.
Awesome place to visit for artists and creative mind
Here’s the thing, this store is amazing and I love what they have to offer, but the check out situation is horrendous. Maybe they’re just understaffed, I’m not sure. No matter what time of day you come here, whether it’s 10am or 7pm, you’ll be waiting in line for a solid 20 minutes.
Everything is very organized. Seasonal items are easy to shop for since they are front and center. Large variety of all things craft.
Never seen more unprofessional employees at one place, no one is there to help you and if you ask one of them god forbid! remember they’re not there to help!! They get paid to model those vests :))) worst experience ever bye.
LOVE MICHAELS and its my middle name. Everyone I walked passed in the store asked me if I needed help. It was amazing!
Great place with so much materials and items to be sold.... I missed some support personal to be around and help anyone seeking for any.....
My daughter and I favorite place for crafts
It has the stuff you come for and the stuff
Michaels has a great selection of craft supplies however, I found out the hard way that you can only return an item if you have the receipt or at the time of purchase you noted the return option on the card swipe keypad. You must do this for every purchase....
Not the best costumer service. The guy by the register was on his phone and completely ignore customers waiting in line and showing his crack to everyone, so unprofessional 5/29/20
My to go to Micheal’s. The lines are managed well. The selections are plenty and organized. Don’t forget to download the app. Never pay full price. :)
An indispensable place to visit when you are a teacher, an artist, handcraft person...
Art lovers home depot very nice staff and location
Amazing place to buy stationary and daily use stuff.
Store is very organized. Staff is competent and for the most part helpful.
Did not go to MICHAELS today; went to NORDSTRO RACK.
Very nice store! Very large selection of items. The grab bags are usually very good deals, in my opinion!
Love this store..has everything l need for my projects..
Everything you need to handcraft projects and school work they have.Whenever you go to the store, check their website before for discount coupons. It makes a big difference.
Get crafty and easy selections
Go quickly great after holiday sale.
This store has always been my go to store and I hadnt gone to that store in such a long time, when I finally go back man, did I regretted the cashier was so rude and act like she didnt want to be there, I saw a lot of new faces and I can see that store going down because of employees like her. Michaels you can do better than this!!!
Not too bad, though the store could be more organized and cleaner.
All of your craft wishes: fulfilled. Must not be mistaken with a professional artist store.
I love everything about this store.
Lined up for 10 minutes then item mispriced.
The always have what I need. This is the place I go for parties and wedding materials
Always fun browsing around at Michaels. Never know what you will find. Staff are helpful.
Easy access from main road, plenty of Free parking.Store very neat, sales organized and easy to find.Staff friendly and helpful.
Love it please
If you need some things go ahead
Best place to buy arts and crafts ! They even have stickers for your hydro Flask
Michaels has it going on for Halloween. Candles normally 9.99 for 1.99Fall scents. Great decorations
Jumbo yarn was so expensive ($29.00) Will have to wait for next sale to purchase
I found everything at my fingertips
They had everything l was looking for and some good sales
Carry good products but somewhat disorganized
Great big store with tons of inventory always in stock. Had a custom framing done and they did a wonderful job! Highly recommend.
Aventura Michaels is my go to when I want a good selection. I live in west kendall, but I drive up there for the selection .
Michaels has continued to be a one stop shop for to bring out the artistic you and I am so happy they have continued to thrive through the years! Staff is super friendly and helpful and they are always in simple lcoations with easy parking. Great deals at this location too. Keep up the good work. #michaels #artsandcrafts
Great spot to get decorations and miscellaneous arts and crafts. The stagg are VERY friendly and the store is clean.
Its ok
Michaels have an things for crafting
Good prices...go get all your craft needs.
There is a variety of items to be found here and the prices are very competitive. There is always a sale going on or discounted items. I love shopping at Michaels.
Incredible store with amazing arts and crafts supplies and great staff for sure.
Always a good experience here and the staff is top notch. Even on their busiest days and with lines taking forever, many of them try to help out or serve with a smile. The store is large and should have any craft needs one would require - whether it be knitting materials or paints. The parking lot can get hectic but youll be hard pressed to not find a spot here on a normal day. Prices can vary but a pro tip is to always search for their coupons online.
Wanted some glue guns and to my surprise they were priced nicely....had fun looking at all the things they sell. My 6 year old would have so much fun here!!
The kids glide found so much they wanted to do.
Good option to search for low prices for known brand
Its okay... store changed since Kathy left, no help at all on the floor. Bad service from manager. Morning cashier is the best.
No recomend very Spencer
Really unique store I bought my Sega here believe it or not! My girlfriend loves this place my mom love this place my dog love this place
The selection was great and the cashier was extremely courteous!!
I always find what Im looking for and staff is very helpful. Christine was my cashier, and I had an item with no price. I told her Id go get one with a price, but she insisted on going herself, which she did. I also noticed, while standing in line, that she had a lot of patience. She helped a senior in front of me with her purchase and went out of her way to make sure the lady was assisted in every way. Christine went above and beyond with her customer service.
The best art and craft store
I love micheals just in general but this store was alittle disorganized. But other than that same great experience
Great store
I love this store. Amazing! I finding a lot of things for me and my family
Love Michaels. Great assortment. Usually find coupons Online for in-store and online on their website and in my email since I registered for email news from Michaels.
Employees are really helpful and caring. Vast selection of products and supplies. Checkout lines can get fairly long and super slow-moving. They need a couple more cash registers and cashiers.
This place is great. Found what I was looking for and everything was 40% off, lucky me. The cashier was very nice, friendly, good representation of the store, I wish I had gotten her name.