This unique Atlanta Buckhead hotel is one of a kind. It’s owned by a wonderful family who treats customers like personal guests in their own home.Every aspect of service here implies that they go the extra-mile every time. I spoke with both owners - a husband and wife - and my gratitude is beyond what I can express in words for these special people. They created an indescribable environment that someone like me can enjoy in many ways. I’m an artist, a poet, a world traveler, a foodie, and an avid reader. This hotel has everything to make me relax and recharge - intellectually, emotionally, spiritually, and in all other aspects of my personality.ARTThe two walls in the entrance hallway feature the owner’s mom’s original art. The walls in other hallways and dining room feature the owners’ daughter’s art, as well as the gorgeous wallpapers she created. The photography framed and displayed throughout is by the owner’s father who loved people and travel. I can’t wait to go back! In between my drink and meal and had a private tour and got to appreciate the art and each space.RESTAURANTFia is a ten-out-of-five-stars restaurant with an open kitchen, incredible family recipes, breath-taking interior design, and sift-white lights supplement by candles.BARMr. B’s bar is named after the owner-chef’s father-in-law who was a lawyer by day but a world traveler and photographer in his heart. His original pictures taken decades ago are featured there and are a special type of global art. I tasted 6 wines: 3 reds and 3 whites. I settled did red wine with my lamb meal. It was very good! The interior designs here is like home, with couches inside and even outside at the pool. And there’s library to have a glass of wine while reading!LIBRARYFor a soul like me, reading is living. They have a large library by the fire place featuring cozy so fast and chairs with tables, lots of books to read, and a pool view, all complimented by art and soft-white lighting. I just want to move in and stay there all day every day reading.BATHROOMSWhat? Bathrooms deserve special attention?! Yes! There’s art in each toilet. It’s funny and very interesting. Where else do you find decorated toilet spaces? These people poured their hearts into every detail!PARKINGFree and plentiful outside parking.I haven’t seen the rooms because I was at FIA but hope that my pictures will help you. You’ll love this hotel! Have a wonderful stay!
Positive: Service Negative: Parking charges
This hotel is perfectly situated to enjoy the best that Atlanta has to offer. In the middle of Buckhead but it feels secluded. The interior design is resplendent, and the hotel staff offered my wife and I the best service weve had in recent memory from ANY business establishment. Great for couples trips. Special thanks to Christian who welcomed us on our first day. Cant wait to come back after the pandemic for another stay!
Professional and kind staff. Nicely decorated, clean, comfy rooms. The hotel was quiet and was able to get some much needed rest. Highly recommend.
My new favorite ATL hotel in Buckhead. The ENTIRE place is absolutely gorgeous! The rooms & showers are amazing. The decor is something to go for, even if you just enjoy the bar or restaurant. Everywhere you look, including bathroom is just beautiful!! The staff is extraordinary...from front desk, house keeping, maintenance, restaurant and bar...EVERYONE is amazing and so personable. My favorite is Christian at the front desk. Top notch!! Cant wait to go back. AND EVERYTHING IS OPEN (pool, bar, restaurant...no excuses like other area hotels). - stephanie
The hotel decor is was very lovely! My room was clean and cool. The front desk staff and bar staff were super nice and informative. The only thing that should be improved is the selection of liquor. The hotel didnt have the liquors required for my drinks. Also, hotels.com failed to mention the $35 nightly fee to park. Other than that, my stay was great
This is a very nice property and the staff is very accommodating. I had the pleasure of encountering Niko during my stay. She is professional, courteous, and very pleasant. The rooms are clean and the beds are comfortable. The restaurant is very popular. I would definitely recommend this property. I will be back!!!
This Hotel is elegant, extravagant, eclectic, and energizing. Its warm and comforting as well. You can tell there was great intent in choosing every piece of furniture, painting, window covering, and book. The vibrant colors on the wall gave the hotel an old Hollywood feel. There were vintage, gold rolling carts to help you transport your luggage to the room. The staff was kind, gracious, helpful, and efficient. The food from the restaurant was stellar. Prepared with expertise. The rooms were comfortable and spacious. The beds were very comfortable. The bathroom had a clean modern design. There was also a vintage feeling to the room produced by the lighting. Mostly, it makes you feel at home. I came to Atlanta for a long day of medical consultations. When I got to the hotel, I was immensely happy to find everything I needed was there and SO much more. To the owners, well done. *For those wondering, no I was not paid to write this. I have nothing to gain from doing this. I believe you celebrate excellence when you encounter it. Also, thank you to Bria and Lindsey for all of your kindness.*
This place is spectacular. The staff are beyond amazing. My wife and I really enjoyed our selves. Great food at the restaurant. The decor is absolutely stunning. Definitely booking there again.
I came here after a bad experience at a different hotel and let’s just say this hotel exceeded my expectations! From the concierge, to the bar and the restaurant, the room service, and just everything! I was blown away. And the rooms... oh my gosh just beautiful exactly like the pictures plus 100% better definitely staying at this hotel when I go to Atlanta again.
Very very nice lobby and bar with great bartenders! Ashley is awesome!! Room was amazing!! The only downfall was the parking fee however I would pay again
Absolutely fabulous hotel!! All staff was extremely helpful and friendly...restaurant is amazing, great drinks, great bar, great pool, clean rooms. We really enjoyed our stay and they even allowed us a late check out time. Thank you.
BEAUTIFUL BUT BE CAREFUL IF BOOKING ON A 3RD PARTY SITE & STAYING ON A WHIM LOL, THEY WILL HARASS YOU TO COME DOWNSTAIRS VIA BACK TO BACK TELELLATHON CALLS AND MULTIPLE DOOR KNOCKS, JUST TO RE-SECURE YOUR DAILY FEW DOLLAR CARD INFO FOR INCIDENTALS, THAT THEY DONT KEEP ON FILE. AND DO NOT GIVE THEM YOUR CARD TO GO CHARGE IT, THEY WILL RUN IT UP FOR AN EXTRA TWO-PART $200+ CHARGE(EVEN THOUGH YOU ALREADY PAID YOUR NEW DAILY RATE ONLINE) & THIS AMOUNT IS INSTEAD OF THE NORMAL $50 & EVEN IF YOU SIT WITH THE GM, THEYLL TELL YOU THEY TOOK IT OFF, WHEN THEY DIDNT! THATS IN ADDITION TO THE OTHER DAYS OF INCIDENTAL CHARGES NOT FULLY RETURNED. AND THEN, DEFINITELY, WHEN YOU CHECK OUT: WATCH OUT FOR AN EXTRA TWO PART $300 CHARGE. THEY OWE ME $700$+, I STAYED TO RECOUPERATE FROM SURGERY FOR ABOUT 3 WEEKS DURING THE PANDEMIC AND ENDED UP GETTING ROBBED: BEWARE: ITS NICE, BUT IT AINT THAT NICE**EDIT**LIES ALL AROUND, THERE WAS NO DAMAGE DONE, THANK YOU.
I stayed one Friday night and had a good experience. Check in was fast, the room was new and clean. Nice bathroom and fancy soaps! The bed and pillows were just right. I’m not a night owl, so when the people staying next door started partying with music and kids having fun at 10:30, I asked to be moved to a different room. The gentleman at the desk was accommodating and didn’t make me feel like I was asking for too much! I really appreciated that! In the morning I got up early and went for a run in the surrounding neighborhoods. The price I was quoted when I made the reservation was $150 for a king room, but by the time they add tax, fees, and parking and then refund the incidentals deposit, it ended up costing $190ish. $35 for parking while the valet is not in service seems like a lot. All of the employees had on masks, but few of the other guests did the same.
Beautiful hotel. Rooms are very nice and contemporary staff are also polite and professional. The owners of this hotel sets the bar other hotel owners should follow!!
My rental car was broken into with the window busted out. Parking was $35 per night in a parking lot connected to the property, they have security, and a million cameras on the building facing the parking areas but I guess they were not working just as security wasn’t. I learned at 10 am by hotel staff that my rental was broken into but a guest stated she heard the car alarms around 4am. It was not reported to me until 10 am. Hotel staff was very helpful but offered nothing in return I had to call a repair and was prepared to pay out of pocket but wasn’t able to get it fixed because the repair company did not have the right window in stock, I had to place a claim on my insurance. I’m unhappy because the owner and manger stated there was nothing they would do( outside of refunding the parking) I wasn’t looking for a free weekend but they could have offered a drink credit to the bar or dinner at they restaurant seeing I missed brunch with my family waiting on the repair company. The hotel is beautiful, clean, and the front desk value guests but with my vehicle and another broken into with busted windows, I’d question safety and upper management!
Incredible property ! Looks like a $20 Million Dollar property. The individuals that worked there were incredibly professional and very helpful. My wife and I had a date night at the property. We utilized their shuttle to take us to dinner at Fogo de Chao then we were picked up and back to the hotel. Great experience.
Everyone was very friendly and very helpful. Marquis checked us in and greeted us. He was very pleasant and nicely groomed. The staff was dressed really nice. We dinned around the hotel and Marquis told us about their shuttle service that goes in a 2 mile radius for free. This was unexpected but very pleasant. It was a nice shuttle van. The Driver Craig was just as nice, courteous and well groomed.The rooms were very clean and modern. The shower was a nice size with sliding doors and enough room to do a 360. I find some hotels have very small showers and you can barley move in them. Here I had no trouble. The atmosphere was wonderful and I will be returning here. Best experience in Atlanta and I’m from Tennessee.
This place looks EXACTLY like the photos on the listing. I loved the decor, and everything was CLEAN! Perfect stay!
Best stay in Atlanta yet!!! Ive been down to this area several times in the last few month, each time staying at a different property. This one was by far the best I stayed at. It has been recently renovated and re-branded and they did a very nice job aesthetically. The staff was by far the best part of the stay though. They were very kind and accommodating.
Love this hotel. It’s very pretty in the inside, the front desk was very helpful. Will definitely be back
Let me first start by saying I really like the decor of this hotel and how the owners added their own personal touches which made it feel welcoming. Once you check-in run to the bar and ask for Neishta. She was extremely friendly and her product knowledge was spot on. Make sure you asked her to make you one of their Manhattans, they put a little spin on the classic and it is delicious. I totally forgot the name of the drink but it has a pecan finish. She suggest the salmon and again she was right. I am really picky when it comes to my food and it was prepared perfectly.I think this will be my new spot.
Stay was excellent. Nice friendly staff and very clean
Yelp suggested this place to me and boy was it spot on. First off the service is on point. The hostess Abby was so outgoing and insightful and our server Breanna was on top of things the whole night. The real star was the food. Everything was mouth watering and delicious. The must try is the pork belly and grits appetizer, which caused us to scrape every drop of it out of the bowl. To top it all off FREE valet parking, which in ATL is a must; just dont forget a few dollar bills for tipping.
Positive: The room was super nice and super clean! We love this hotel, its where we always stay when we come to Atlanta, even though they changed there name. The hotel was already nice, but its like Super nice. We love it there! Negative: There was no ice machine on the floor, you had to go to the restaurant on the main floor to get ice. One of the lamps in the room didnt work.
The new Burgess Hotel is a must-stay at. It’s immediately charming and has an extremely eclectic ambience, filled with personal touches to make your stay perfect. I loved spending time at the bar on my nights in; its sleek design, coupled with its helpful and charismatic bartenders, always made for a fun time. The rooms are more than comfortable and the beds made for a heavenly sleep. Would recommend to anyone looking for a place to stay in Atlanta.
This is a great place to stay. Newly constructed soo you can see the rooms and decor modern.They have compulsory valet car check-in which is very weird as they cost extra $35 for 24 hours these charges don’t show up on the websites. They don’t provide any breakfast or microwave ovens as they have restaurant downstairs they ask us to pay $14/ person for breakfast.I m not sure how to conclude but the price you see on the website while booking is not the final price there are many charges internal when you check in.
Nice hotel almost makes you forget it’s Wyndham :) parking is wack tho
Very nice upscale vibe. Im not easily impressed but this property impressed me. Only minor thing is water pressure was low in my sink faucet but that is miniscule.
I havent stayed overnight, but their neighboring event last night was so much fun. The complimentary drinks and appetizers were on point. Every single employee we encountered had excellent customer service. Everyone was so sweet and made sure we had a great time.
Had an amazing holiday party at your Hotel! Enjoyed working with Cassie to plan our special night. Loved every minute from the moment we were picked up in the luxurious shuttle. To experiencing the delicious appetizers and cocktails. Excited to return and have dinner in your restaurant Fia. Ended our evening in one of your beautifully furnished upscale rooms. Looking forward to my next visit.
I cant say enough good things... This past weekend my husband and I were supposed to be arriving in London for our honeymoon. Since we obviously couldn’t go we decided to stay at the Burgess in their UK themed suite to bring London to us.The staff at The Burgess went so above and beyond our highest expectations. Starting by expediting the room’s completion date to that weekend so we could stay there (they were deep cleaning and re-doing some of the rooms due to COVID), to greeting us with sincere excitement and congratulations, to every single staff member coming up to us in the lobby to wish us congratulations and “happy honeymoon” (showing how well the team communicated our arrival and the reason for our stay), to learning how to make a specific cocktail just for me to helping our friends surprise us with wine... Mr. Burgess even came to introduce himself and welcome us to his hotel. I speak for both my husband and myself when I say that this weekend was one of the best hospitality experiences we’ve had in Atlanta (or anywhere else for that matter) and we will DEFINITELY be returning for future staycations. Every detail of our stay was intentionally crafted and thought through, and we couldn’t have been more in awe. Burgess staff, you have made life long fans out of the Bartletts and we can’t thank you enough for the perfect weekend retreat. To anyone who needs a place to get away, whether you’re an Atlantan or you’re coming to the city to visit, there is no excuse good enough to not stay here. Or at least come get dinner and a drink at their restaurant, Fia.
Found bed bugs in my bed !!! And when I decided to tell the hotel about it they pretty much made it seem like I made it up. Very very disappointed the place looks amazing staff was nice Overall very very dissatisfied
Great hotel and location. $35 to park per car is a bit excessive.
It wont blow you away but its definitely worth a stay
Went for dinner. Food was wonderful and service amazing. The renovations in this small hotel are lovely. The library off the bar invites you to curl up with coffee or liqueur after dinner. Cant wait to try breakfast or lunch.
What an amazing addition to the Buckhead scene! We loved the ambiance from the minute we stepped inside the ‘lobby’. You must experience this place yourself and have your out of town guests stay there.
This is a cool little spot close to everything in Buckhead. From the time I got there to leaving everyone made sure my stay enjoyable. Christopher Jackson at the valet was awesome.
Great service, food was delicious, drinks on point. Had a great time
I had a grand time here with my co-workers this past weekend. I love the decor and the bar was the perfect backdrop for our Christmas party! Very friendly and accommodating staff and I definitely recommend a stay here
Hotel was beautiful! 5 star setting. I loved the decor and the character. The food looked very appealing but was to bland for my palette.
Beautiful hotel! Wonderful and friendly staff! I had a great time with my friends here. Excellent drinks at the bar!
So in love with how they renovated the hotel! The decorations are stunning, the food is second to none, and the owners are so friendly and hospitable. I’ll definitely be visiting again soon. So worth it!
Excellent stay. We were very pleased with the staff and accommodations. Truly a great experience.
Great place, staff was hospitable, highly recommended!
This is a beautiful hotel thanks to the efforts of all of the sub contractors. We completed this project in October of 2019, We have not received our final payment. Do not spend your, money if they cant pay for the improvements.
Remodeled, clean, nice mini-suite room & bathroom, nice bar area
Property was great...new remodeled...front desk -seamless process .... bar staff —-informative and helpful with suggestions
No micorwave and if Im paying for parking I shouldnt have to fight for a parking space especially since I am paying to stay here
Beautiful property. Great textiles and design touches throughout the hotel.
The room was clean and beautiful. Food and the drinks were great. The bartender Kaneyshia, knows her stuff.
We had a Holiday Party here this past weekend. The whole experience was one to remember for sure! Our team really enjoyed the food and drinks, the rooms are very spacious and the décor is spectacular. Every inch is very well put together and was perfect for our Glamourous Themed party.
Very nice bar with a sophisticated and delightful menu.
The friendly and accommodating staff here made our stay very welcoming. The decor was perfect and the food and drinks at Fia were top notch.
Friendly front desk staff. Lovely rooms and decor.
Great place to stay, the was great as well
Well curated experience. One of a kind hotel in Buckhead. Excellent service
The sofa in the room was very nice and the bed was extremely comfortable.
Staff was extremely nice and helpful! Rooms are clean and beds are brand new
Negative: Parking charge
Glad to see all these reviews BUT....they love accepting your money but they REFUSE to pay their contractors for all the beautiful and HARD work that was done!!!! Dont stay in this place!!!
Just parking, construction. Hotel should have been close, for the safety of guests. Breakfast can improve, it’s just store bought items .
Great hotel. The renovations look super sheek. The staff are super friend will stay here for sure in the future.
Very nice hotel and location
The hotel is under renovations and the rooms are a nice size. The continental breakfast could be better. I stayed at this hotel before and the breakfast was phenomenal, but do understand they are making some adjustments. The downside is there is no microwave in the room.
Loved the features and it had a great look.Dislikes was no microwave
Positive: Location. Negative: I left expensive headphones in the room and called later that day I checked out to ask if they would hold them for me. They told me that the room cleaner was no longer working there and that they didnt have them. There was nothing they could do.
Positive: The hotel is almost done being renovated and it is beautiful! The staff were very friendly and the food in Fia was delicious! It is in a quiet little enclave not far from all the hustle and bustle of Uptown Buckhead. Definitely worth a stay! Negative: The only problem I had was the failure to get my dinner on my bill which the manager assisted with in a timely fashion before my checkout.
Must Stay Hotel.....ONE WORD.... HOT
Beautiful and newly renovated hotel with wonderful staff!
Lovely room and view.
Liked the new room design and furnishings.Staff was great.At time of our visit areas were under construction and were unavailable, but were not crucial to the success of our stay.
Staff went out their way to help rooms were beautiful modern and clean
Althea at check in was exceptional! The design of my room, with funky lighting fixtures and a separate seating area, is stellar.
The service is great here they wait on you
I was really pleasantly surprised by the hotel. The pics online appear more old dated, regular looking. In person it was quite sufficient and clean. I booked it due to the traveling with a friend on more of a budget, however I would definitely stay here again. The breakfast is very good. The room, not spectacular, but clean and no problems. I’ve stayed in a lot of places and would highly recommend. Front desk very pleasant. I would say if you don’t want kids to touch the chains that are hanging in the lobby, replace them or take them down, like putting candy in their faces. Good stay, very pleased.
I like rom.
The room was nice and clean. All of the staff was welcoming and friendly. Marquis was overly wonderful!! His smile was infectious and it was great to come back to after a long day of travel.
Everything was professional clean and very respectful .
Clean beautiful and well maintained. We loved it and we can reciter .
We had a very uncomfortable stay. The hotel is under construction and I was not informed of this until the moment I was checking in. So coming in and unwinding from the flight was not going to happen because construction hours were 9-6:30pm daily! The bathroom was so dirty It looks like only fresh towels were put in. Floor and toilet were disgusting!
Staff was very hospitable and the shuttle service was invaluable!!!
Hotel is located in a nice area but on a busy road. Found the staff extremely helpful & the breakfast served is lovely, especially having a chef prepare your omelette the way you like. The hotel is extremely close to Lenox Square mall & downtown Atlanta, where you can visit many attractions, such as the Martin Luther KIng Museum & aquarium. Unfortunately had to change my room which was located on the 2nd floor due to cooking smells from the kitchen, which permeated the entire floor. Also noted the bedroom windows can be extremely dangerous for young children - when fully opened, a child can easily climb through it by using the air conditioner as leverage.
It was under construction but they were very accomidating for that.
Great staff. Sadly the room was very tired. Needed roller blind fixed every day. Would have liked eggs options for breakfast. Great location. As we did not have a car we really appreciated the shuttle service.
Shuttle service and breakfast great. Staff treated us like family. Perfect location!
Room clean but had a damp musty smell, housekeeping came to spray, didnt work, checked out next day. Tub looked dingy, manager said it had been resurfaced, it was literally two tones of beige. I asked if they were all like that, they offered to show me another room, tub was the same and room smelled same.
The staff were excellent, the room was clean and the pool was well kept. Breakfast could have been a bit better though - little choice.
This property was under construction and very noisy
The restaurant is the star.
Nicest staff ever, great complimentary breakfast, shuttle service within extended neighborhood,very clean, Windows leaking hence noisy draft in the room.
From the time I checked in to the time I checked out, the staff and my entire stay was awesome. I look forward to continue to book with them!
Had a great experience there - clean, newly renovated rooms and helpful staff
The front desk staff was amazing and attentive beyond expectations The rooms were CLEAN Social distancing was on point Worth every penny
Positive: rooms were beautiful, location was excellent, staff was very friendly, restaurant was delicious
This hotel is very nice, however there is no valet parking or a secure lot and $35 for parking is ridiculous.
Negative: There are NO microwaves in the hotel and you have to go to the front for ice. Another biggie is the $35 per night parking fee especially when on the weekends all the spaces were taken up due to visitors at the hotel restaurant & no valet. WHY charge??