First rate theater at reasonable prices. The assigned seating with reclining chairs make this a first rate theater. It id always very clean and the staff are very friendly. My only concern is the high prices for food and drinks. There are many food and drink options but be prepared to part with some $$. If you are part of their monthly club discounts are offered, and this is definitely the way to go for the avid moviegoer. This is my local theater, and my first choice in the High Desert. Good Job!!
Very clean and comfortable. Great place to go for the family. Seat arrangements make it much nicer than most theaters
Best movie theater in the High Desert (IMO). I prefer this movie theater because you generally won’t get as many loud teenagers thinking it’s okay to be loud inside the movie theater (compared to the mall movie theater). In general it seems to be a little bit more of a calm atmosphere. The temperature is more comfortable at this Cinemark than it is at the Cinemark in Victorville. Also, this location serves alcohol.
Love it clean and nice relaxing atmosphere at this movie theater very family oriented.
This is definitely one of the nicer cinemarks that i have been to. I love that the beverages are self serve and that they offer a kettle corn popcorn that isnt made with cheap kettle corn seasoning. They also offer a bar with very good drinks, which sometimes are a bit on the strong side, but in a good way! It was very clean and had extremely comfortable seats which reclined compared to standard theatres. If your movie isnt ready yo seat you just yet they have a small waiting area and light up sign to indicate when it is ready. Overall i have had a great experience with both the theatre and the workers in it!
First time here and its really cool they have plenty of snacks to get, you pick out the stuff and serve your own drinks like an amc but more compact area the popcorn they serve for you and ask how you want it of course like any other and then you go and pay for it its like an isle that leads to the register the seats are reclining a plus. Overall very nice experience no problems at all
This place is fire. Its quite far from where I live and such so I could come here with family without the worry of seeing someone I know. (Still worry Ill see someone, but much less than the Civic Park movie theater.)
Beat movie theater I think in apple valley the seats are super comfy they all recline and theres plenty of space in the rows for people to walk past. The staff are always friendly and we always get great seats.
I really like that it was self serve drinks. Plus it was open seating with only three other people in the theater. So it was nice!
Fast service, always clean. The snack line is a trip but works well. (Serving your own drinks, popcorn and ice cream stations)
Good deal on the popcorn and drink package if you go often. Seats are great too and I like being able to select the seats before going in.
So very nice. The staff is so helpful even with a mix up on a movie ticket app. They offered a free large popcorn. Even though they were at no fault.
My husband and I had a great day at the Cinemark Jess Ranch. We like choosing our seating. Talk about comfort, I look forward to the reclining seats. It is roomy and the acoustics are a blessing. The big screen is great at in area. It a pleasure as usual. Thank you very much.
Clean theater, good customer service. Prices on concessions are too high (unfortunately thats at every theater you go to). Plenty of items to chose from.
What to say. Popcorn, diet Coke and reclining seats. Made for a good event.
Best theater on the high desert or at least an Apple Valley. Saw the new Little Women been a big fan of the original movie and I loved it
Went here for the first time yesterday and really enjoyed this movie theater. They have a great snack bar with more variety than your typical movie theater snacks of hotdogs and popcorn. The theater itself was clean and all the seats are recliners with stadium seating. I like how you can reserve your seat ahead of time so that you dont have to rush to get a good seat. Will definitely be back!
It was nice, I would have gave 5 stars if they had more people working the snack bar
This is a great theater; I enjoy it every time I visit. Great and easy to access concessions; still a little pricey though. Each theater is smaller that most others but they are very comfortable. The seats are well cushioned and they recline to give you the best and most relaxing movie going experience possible!
I like this theater because it is clean it has nice seating and the snack bar area is always very clean as far as the people who work there theyre not very friendly but the area is nice and safe. and that is important when you live in the high desert
Great .only s dont like big lanes. For buy ticket. Got sodas.Paid .y line get in to the movie
We went there tonight 5/31/19 and I made a mistake picking theaters on my Cinemark app. Josh the manager there (a young man early 20s maybe even 19). Switched our movie tickets for new ones and even refunded our concession items. He was amazing. It’s nice to see wonderful customer service especially in someone so young. This theater is our favorite we always go there and we even became Cinemark movie club members because of this theater. I highly recommend this place. Josh keep up the amazing work. Cinemark you guys have an amazing young man representing your company. Keep up the good work.
I asked for handicapped seating at 8:30 p.m. for a movie starting at 9p.m. and I was told to come back at 9. I walked away then turned around and went back and asked why? She said that was the policy. I am handicapped why am I supposed to wait? She said she didnt know I was handicapped, meanwhile someone online purchased the last handicapped tickets. Do online people need to provide proof of being handicapped.....NO. So my daughter and I didnt get to see the movie.
It was pretty cool! The workers were very nice! Nothing too discernable from other Cinemarks
Very nice theater! Always courteous staff and service. Food Court is always well stocked too and kept clean. We, as regular patrons, notice things like that and greatly appreciate it!Thank you for being you. Other theaters could learn from your fine example.
Love the reclining seats!!! Always clean and staff is always helpful. Never any issues with this theater
Very clean, friendly staff, all the latest movies, reserved seating, and comfortable chairs.
Very nice staff. Clean theater. Well stocked concession stand. Food and pop corn was fresh. Family friendly atmosphere.
Is was fun, the theater was clean. Early matinee is the best!
A+ nice place. Sears recline so I can sleep while the kids watch a movie
I actually live closer to another theater but this place is just so nice its worth the drive. Great snack bar, super comfy reclining seats. They even recently started selling alcohol, which is nice when youre seeing a movie you dont really wanna see.
I love that I can kick my feet up and relax in the chairs here. Its the comfort of watching at home with all the fun of going to the theater.
Best reclining seats, nice air conditioning... its almost too comfy... ive fell asleep a couple times hehe. Great concession stands and they even have beer and wine! The staff is always helpful and really nice!!
I love the way this theater is set up and the customer service is great
This is the best theater! Love going here. Staff is always nice, place is always clean, ticket prices are good and the seats are amazing. I dont buy concession so I dont know how the prices are there.
Super nice theater. The recliner seats are soooooo comfortable. I love when they have the classic movies as well. Only down fall is the price and assigned seating.
Love that we can get our seats in advance
Always enjoy this theater. Comfortable and clean.
Great theater! Has an AMAZING selection of snacks, and I mean everything youd need; it essentially has a built in food court. The staff are always accommodating and dont waste your time. Worth the extra price for a good ticket.
Their CC equipment is great as are their seats. Costs are as youd expect but you fill your own soda so you dont have to wait around for them to do it. Really liked that!
Great clean theater. You can select your seating. Really nice spacious recliners and plenty of leg room for people to pass through without having to adjust your seat or pull in your legs. The concession stand takes some getting used to, but it had good offerings. The staff were very hospitable.
The facility is always clean and neat, The staff is extremely helpful, The specials that they have are really money saving and fun to use if youre looking to go to the movies this is the place to go
Very clean and staff friendly place. Auditoriums are large and have reclining seats. I go here a lot and never had a bad experience
My favorite theater... Comfy seats.. Restaurants all around and Starbucks inside.. Join the cinemark club for savings.
My favorite movie theater. Great customer service.
Nice comfortable chairs, early bird prices are nice.
Nice clean theater and facilities, ftiendly, polite and helpfull staff!!!
Yeah I know this place its clean and all that but mostly they got respect. Good job managers
Nice employees and clean theatre... Love the kettle corn popcorn!!!
I took my granddaughter here. Great movie experience. Matinee prices reasonable as were the snack bar choices. The seating is wonderful. The chairs are comfortable. The backs recline and the footrest hight is adjustable. Plenty of foot room even with footrest fully extended. Well thought out seating enhances movie watching experience.
The seats are comfortable the staff are great people. Its not hard to hold a conversation with especially about what your going to go see.
My only place to go for movies! I joined the club and its been so worth it. Discounts on concession items and you pay no fee for ordering tickets online. You earn points/rewards along the way, which pretty much pays for itself. Popcorn/food quality is good. Theres a good turnaround with the popcorn so it seems like I never get popcorn thats been sitting for too long. The 3D movies are fun to watch, but limited show times. I especially love the recliner seats. Just sit back, relax, and enjoy the movie!
Best movie theater Ive ever been too. Best in the High Desert.
I really love this theater, everything is always clean, everyone is polite and helpful
I love this theatre. The seats are so comfortable and clean. The popcorn is my favorite, always fresh and buttery. The staff is friendly and welcoming.
Great comfortable theater, handicap accessible with lots of close handicap parking, short walks and headphones for the hard of hearing.
Lost my wallet in one of the seats in the theatre and a very polite and helpful team member found it for me. Thank you soso much.
We really like this theater it clean and the seats are Great. Theres a Cinemark closer, but the Jesse Ranch has more Restaurant and a better variety of stores to shop
The theater was extremely clean and staff helpful
Place is really cool. Seats are comfortable and I love the service. Got into a pretty good video game movie conversation with the guy at the ticket booth. Dress light though. It tends to get hot in the theater.
Chairs are great, but always busy and they let anyone sit sn the handicapped seats. I have been turned away five times in the last three months and had to go elsewhere. This place is not very handicapped friendly.
I went to watch a movie with my family and afterwards I saw a cute Sven pillow pet that CLEARLY said it was priced at 16 dollars. All of the new merchandise was marked 16 dollars, the Sven and Olaf pillow pets including the Frozen 2 blankets. Anyways it was ringing up the wrong price. The cashier tried arguing with me saying that the new items are not marked down ever, so I showed him where the items were marked 16 dollars. He said he would call a manager. I waited about 10 minutes or so and got a female manager. The staffer told her the situation and she left for a while and then came back saying they would not honor the price. I asked to have someone who could change the price and was told to wait even longer, about 30 minutes to be precise. The manager Juan had been walking back and forth the whole time and I watched him pull the 16 dollar signs off the rack and when he finally approached my family and I, he started making false accusations. I was really upset. The gift was for my future niece. Whats even worse is that I called and filed a complaint and this Juan Ramirez manager LIED to his boss and said my dad yelled and threatened him which is not true and that if he complained any longer he would be kicked out of this theater. I wish I couldve recorded everything. To make a big deal about something the Cinemark staff mispriced instead of just honoring the price astounds me. Im a manager and price coordinator at my work and when something is clearly mismarked we HONOR the price no matter what because it was OUR mistake. Unlike the supervisors here, if I were to not honor a price and give a customer a hard time I would not here the end of it from my supervisor! I know I was not in the wrong This was a big mistake on the Jess Ranch Cinemark manager and supervisors. Again this really upsets me because this used to be my favorite go to theater with my friend and family several times a month. I suppose Ill take my business to AMC theatres.
I dont go as often as I used to but I really like Jess Ranch Cinemark. Seats are comfy folks are well-behaved. It makes for a wonderful time at the movies!
Cinemark is the best. Bomd pizza kettle popcorn delicious slush.
Comfy seats and good range of snacks. Staff was friendly.
Improvement over all, I liked the recliners makes movie more enjoyable and relaxing .
Great facility, with excellent snacks, and friendly service.
Always live coming to a clean friendly place.
Good movie selection, lounger seating, bar service.
Seats are really comfortable and relaxing, great movie selections
My family & I love this theatre.
My favorite small movie theatre complex. Its cozy and comfortable. Bring your pillow and lie back in their wonderful loungers and enjoy your favorite movies.
Easy to get to, easy to park, great popcorn, and comfortable seats.
We had the best time here, awesome very helpfull and clean! Will be returning again soon!
Comfy atmosphere, nice people, lots of snacks and comfortable seating. Well be back.
This is the most outstanding movie theater I have e eir been to. The seating was lounge chairs that were upholstered and reclined with foot rests. The sound system was excellent with well placed speakers. Seating was stained with wide aisles. This was an excellent experience.
Comfortable seats clean theater and friendly service. Very professional staff always in focus. Early showings are the best small crowds
My girlfriend and I love this theater, except having to choose seats at the register. Whats up with that? I dont go to theaters much, so maybe that is the norm now. Seats are very comfy.
Honestly probably the nicest movies Ive been to. Plus they have a bar and reclining chairs in the theater
Clean. Comfy, recliner seats in some theaters. Lots of food options. Small candy bar. So much yummy snacks. They also sell merch for special movies.
Really nice seats, popcorn is fairly priced with a large soda! ♡♡♡♡
Good theater. The reclining seats are a huge plus
I havent been to theaters in a while. My oldest son came up to visit suggested we go see a movie. Wow was I amazed at how easy it was to reserve the seat you wanted on line present qcode on my phone and done. Loved that they had kettle popcorn to choose from and the power reclining seats. I think I just might have start going back to the movies again.
They never wash the seats they and they have a strange odor and the food is stale
I love this movie theater me and my family go all the time we love the seats the popcorn and the movie screen quality
Love this place it’s got everything I need
We really enjoy this movie theatre!! We drive down from Big Bear at least once a week to enjoy the great movies, comfortable seats, and yummy snacks! The employees are always helpful and friendly which makes the movie experience even better! See you this weekend!!
Very nice theater. Great reclining seats with great views of the screen in any location. Also had a great snack bar that serves alcohol. Very clean and neat-looking.
I really enjoyed going there I am short and they have seats that recline and so I was very comfortable, and they have reserved seating so you can pick where you want to set. It was a great experience
Very clean movie theater the staff was superb with their service amount of time it took for me to get my ticket food drink pay for everything even when I forgot my wallet I was able to go right back into the movie theater to get my wallet the price on the other hand was a little expensive for my taste but it was so worth it just to see the new detective Pikachu movie which was very good movie also I would definitely suggest people go into this movie theater if they want to see a good movie and have an excellent time I even enjoyed the reclining seats I felt so comfortable there I almost didnt want to leave
The assigned seating was new for us and just something I suppose we have to get used to UNLESS its only for specific showings? Either way it was fine and the seats are huge and have auto recliners with foot rests which was a plus. No issues otherwise so deserved 5 stars.
Awesome seats. Its a movie theatre.
I love coming here only place I like to go to up here. It’s clean and everyone is nice. Except for the teenagers they have working the ticket desk. Apparently they need to stay in school because if that job is difficult for them I don’t know what to say. It was some snot nosed girl that thought she knew better finally my husband saw that I was going to blow up on her so he stepped in to talk dumb to her. My husband possess a skill I have yet to acquire. He is fluent in idiot. He needs it for the ppl he has to talk to sometimes so he steps in when he can see he’s needed lol. Other then that it’s a great place.
Nice movie theatre. Not very crowded. Never had a bad experience here.
I love this theater. Great staff, clean and friendly environment. Comfortable seating