We had a blast celebrating our sons 11th birthday. The Service was great and staff was excellent! Thank you Bowlero!
Nice place for family fun☆A lil pricey
Nothing to complain about i absolutely loved the pizza there. They had good customer service and great spread choices of activities definitly recommended
A good place to spend time with friends, pricing in the arcade is a little high, wait for a spot to bowl is a little long but I guess that just means theyre popular. Other than that had a great time, a lot of newer arcade games I hadnt seen before so that was nice to see compared to a lot of other places. Definitely a step up from the Brunswick this used to be, Ill most likely return to this location again
This is the fanciest bowling alley Ive ever set for in. So many lanes and so many gigantic TVs! Definitely not the cheapest bowling alley Ive ever visited, but for the quality of the food and the A+ bowling experience, its worth indulging in from time to time. They have a decent-sized arcade and laser tag, too!
Clean, polite staff, fun environment
Havent been to Bowlero since they were Brunswick XL - to be straight forward; we were blow away what they have done with the place. All the way down to the classic Mustang placed right upon entering the building. Service was excellent . . . Our server was tentative and provided (quality / friendly) attention to our requests. Including taking a picture of our group. Well done Bowlero - we will be back!
Hasnt changed much from Brunswick Zone, but it seems like they have improved the service for food and drinks while your bowling! Your not running to the bar or chasing someone down for food everytime someone wants something. It also seems like a bunch of new games in the arcade section.
Went with a group this weekend, we wanted to order wings so I went to the desk to ask, so they said go to the bar and order. I did. The lady at the bar said we will send a server to your lane so you can order... So I went back to bowling. Waited 20 minutes and no one came by our lane. The place wasnt packed to where I could say hey they are super busy. No... The girls that work there were just standing around talking. By this time I thought is it even worth asking again? But went back to the front desk and let them know that I had asked to order twice and no one seemed to even bother... They didnt apologize they only took my order and said to wait 15 mnts for the food. Why didnt they do that the first time I asked about ordering food? I have no idea. When the food finally arrived, they gave it to the wrong table! love the place but the service is horrible.
(girlfriend wrote this review)Arrived at Bowlero and they had a wait list. My boyfriend and I sat in the bar area while waiting. Ordered food in the meantime and waited for the rest of the group to arrive-everyone arrived and we shortly after got buzzed/paged that our lanes were ready for us-we all went up to check-in and get shoes for those who needed some (had some of our own bowling shoes) the young lady had announced to my group that in the end after the games we come to turn in the shoes and she can split the check down to each individual person, but all the lanes will be under 1 persons credit card (which was mine) and asked also for an ID or drivers license. After that we then went to our lanes to start having a great night. The night was fun filled and everyone was having a great time. My friend had asked me about the certificate I had and what it was worth and I explained everything the certificate said-it came to starting the second games and we wanted to go ask the desk to specify what would be COVERED in the certificates (had 4 of them) the young lady at the front desk read the certificate and radioed on her walkie-talkie to her manager about it-she told me it covered 3 games for EACH lane (we only needed 3 lanes due to how many people we ended up having) we went back and continued to bowl and finished our night with 3 games on two lanes and 2 games on 1 lane: meaning we did not even finish all the games we were told it included. Went to turn in shoe rentals for those who had gotten them and have the check split. The same young lady who checked us in was having issues and did not know how to split things in the end. She got her manager over and I gave the certificates to her (she was entering what she needed in the computer system) she then said that the GRAND TOTAL was $198 and I said Im sorry, what? I was told the certificate covers the games of bowling and that each person would only need to pay for shoe rentals AGAIN which I was told cost $5.54 per person. The manager said that the certificate only covered 4 people out of the group of 12 and that the total was $198 when I was told two different times and CONFIRMED with the young lady before starting our 2nd and 3rd games what would be covered. The manager again said it was just for 4 people and thats all she could do which we were misinformed many times about then and were left with almost a $200 bill in total. It was VERY upsetting and misleading than what I was told by many employees. I want to leave this review so no one else gets stuck in the situation like I was. I absolutely hold Bowlero responsible for the miscommunication and think its still a great time and fun thing to do as long as you know each individual certificate covers ONLY 1 PERSON for 3 gamesRIDICULOUS
Love this place. So clean & bowling area is spacious. Love the arcade games too although the arcade isnt too too big. Food is a bit pricey though.
Great place to bowl and laser tag was a blast! I had a few of their drinks which were great. My favorite was a tea and lemonade cocktail.
Cool venue..fun atmosphere.. they have beer.. Set the kiddos free in the arcade and enjoy.
I love the environment! Its so much more fun than a lot of alleys
Perfect place to celebrate a birthday. They decorated our lanes, the food was delicious, and the service was impeccable- down to the handwritten thank you card and Joe’s warm introduction to our family. We will definitely come back- such a great place to spend time with family.
Nice bowling alley. Pizza is okay, wings were good. Decent beer selection. Service is sometimes good sometimes slow. Overall a little pricey for what you get. Kids love the arcade. Save your cards for video games if you plan to come back, they charge for a new card.
Food service was inaccurate and expensive. Actually, everything is expensive. Way more expensive than most arcades/alleys. No hand sanitizer anywhere except for the bowling check-in desk. Loud AF too, just the ambient was over 70db. If you have kids, just take them to a local alley or arcade. Youll still get the same basic experience for at least half as much cash.
Such an entertaining place to go to. Arcade, laser tag & bowling ! Always enjoy being here.
So much fun. Love going here on date nights with hubby.
They had well priced games with plenty of available lanes and games. The food looked tempting but the bowling helped work off all the eating I did before hand. The arcade also had a wide variety of games as well that Ill have to try out the next time I visit. Hopefully soon too.
This place is great. I normally dont write reviews but I saw an ignorant one.
Great place for adults and kiddos! Great food! Fun bowling and kids get to play at the arcade!
Friendly staff and great arcade!!!
This is the best place to hang out with your friends! If I needed help they really wanted to help! Amazing!
Really good atmosphere but it is a little hard to see the bowling lines with all the lights
Started on two lanes they kept shutting off was then was switched to another pair of lanes and the same thing happened. Tried to play lazer tag during the special and was closed and arcade games malfunctioning.On the otherhand the staff was very cooperative and very nice and the food was really good.
This place was pretty cool and great for kids and parents to spend time and money. I went with my friends and for what you get in tickets and what you can get in the shop with the amount of credits doesnt seem fair. Overall it was fun, didnt get to try bowling or anything but I went on a like a Thursday.
This was my second time going to Bowlero on Randall in the last 4 months. As with my first experience, my second visit was a blast. Between the wide variety of services offered here, the friendly staff and killer atmosphere, there is no better place for arcade and bowling nearby. I will be coming back for sure.
Had a lot of fun.They didnt let us in to laser tag room because they were expecting a party in hour and a galf.Half an hour wouldve been enough for me and my son.Little upset about this.
Came here on saturday, the arcade and bowling are phenomenal and the staff is wonderful, very cooperative.
We went for a corporate event. The bar staff was very pleasant but wine pours were short. The girl at the bowling counter had a perpetual scowl on her face. The buffet food items were meh at best. Not terrible, but far from epic as their posters suggested. Dessert bar was really sad. Mostly movie theatre type candy, a few baked items that were essentially flavorless.If they upped the food game, I could recommend it. 3 stars is based on the arcade abd bowling alley options, but since it was a corporate event, I cant comment on the value for the cost.
The bowling was fun, but its really expensive. The service was also pretty terrible today, no one came to our lane to take orders or serve food. And when we did finally order from the bar the food wasnt all that great for how much it cost. This was a sunday at lunch time and it wasnt all that busy. Should have been a better experience.
Bowlero is a great place to go to spend time with friends and family. You get to bowl and play laser tag and games. It’s just an amazing place to go when u wanna get out of the house and hang with friends.I personally love it here and it’s fun to have competitions with your friends and family.So go check out bowlero.
Had a group of 22 people there who were buying food and drinks, also paid for hours for ping pong and pool table.The bar “manager” cut the entire group off by 10:30 pm even those who got to the party at 9 and stated it was a judgement call. Although the only person who was drunk was the birthday boy- who did NOT cause a scene. None of us were obnoxious or destructive. The bar tender at that time did not come back to serve soft drinks or water & we were left empty for two hours.The only nice staff there was the bowling manager named Danielle.Worst service I have ever experienced and I know certain members of the party are completely dissatisfied, will be calling to complain today, and will be leaving a review.
Had a great time bowling clean facility with a helpful staff. Will definitely go back.
It was so much fun for the whole family! We loved our experience there and also the arcade. The arcade was amazing! They have so many different games that are so much fun to play.
Staff are super friendly and Bowleros has very nice atmosphere. Good place to hangout with some friends
Great atmosphere for bowling, cant beat it. Loved playing bags too while we waited.
Bowlero started this new 9.99 unlimited laser tag and it’s honestly the best. I’m gonna be coming here a lot more often now. Great food and bowling lanes. It’s just a great place to have fun.
Great bowling alley. Be sure to check if they have some deals going on Groupon as you can save lots of money with that.
Loved bowlero it was my first time there and I actually liked played laser tag for the first time in my life so cool and they have video games bowling and more check it out sometimes
This was a great experience I had a lot of fun and they helped me if I needed it so definitely coming back
Unfortunately, it was my granddaughters birthday and my son had purchased a groupon, and they didnt allow him to use it. My granddaughter was very, very sad, she just turned 12...
Great staff friendly people
This place is fantastic with amazing service. The people here are so nice and treat everyone very well.
Great atmosphere, clean facility, and good food. I would’ve given 5 stars but a rude bartender left our entire group flabbergasted as to why he was so curt and unfriendly. We wondered, “Did we offend this man? Did I accidentally insult his wife? His kids? We just ordered a few beers; how could he have gotten upset?” The man had a clear chip on his shoulder. We tried ordering another round and closing-out but he said he couldn’t help us because our tab stays with the employee we opened our tab with...huh? The employee we first ordered from is now bar tending at the bar at the other end of the building, so we had to walk to the other side of the facility just to order a drink and close out. We asked the other bartenders about this policy and they looked as perplexed as we were. So the gentleman could’ve helped us but decided to make our lives a little more inconvenient. It left our group with a bitter taste in our mouths and although we still enjoyed our time we all left wondering ‘Why?’
The only problem with this place is their arcade games are way over priced and there is not much variety. I really wish there was a Dave and Busters close by. Anyway, the kids enjoyed the bowling and beverages! Also, the staff was very nice.
Its been awhile since I went bowling and I had a lot of fun there. And their milkshakes are pretty good as well
Service is good every time I come here, the food is great.
Had an Amazing time with my friends celebrating a change in life! Wouldn’t have wanted to go anywhere else
What a wonderful staff and fun place!Was there with family I had not seen much in 20 years. The staff and manager went out of their way to make it a real memory for us! Bowling, laser tag, arcade games, good wings and Awesome drink specials!Thank you so much for a fantastic time!
I really like this place. Take my 6 year old there all the time and she has a blast. Theyve added a ton of new games to the arcade too. Its a little pricey for a bowling alley, but still good fun. Service while on the lanes is a little slow for food and whatnot, but other than that, its a good time.
Very nice place and friendly staff. Wasnt overly busy.
Fun place for kids birthday party to do bowling, pool, laser tag, arcade games, eat food while parents socialize and grab a few drinks from the bar
Always a great time, with fast and friendly service!
The $9.99 special for unlimited laser tag for then night really gave my friends and I the chance to bond more. Definitely will come here again, and so should you!
Great staff, great selection of arcades and a great atmosphere overall!
Went with my cousins and had a great time. staff was fun and friendly and drinks were amazing. will be going back and ill try food next time
I love the laser tag it’s so much fun! And the summer special is great for $9.99 of unlimited games
It was big wait and I did the math and they didnt give us all our points
This was a great experence,great food and amazing service.
Great if you are looking for a family party place. Food is ok, bowling is not professional. Oil patterns are inconsistent and its cosmic allllll the time. Difficult to see the arrows on the lanes.
Wow! Best place to bowl!! They renovations are amazing here! They games, the bowling, just everything here is so amazing! Love it here! #BowleroRocks
A really fun place. Family friendly. Bowling arcades food laser tag and liquor all in one place. Prices are average.
Very good arcade and very good service I highly recommend
Awsome and great place to go for fun
Fun place to go with friends or family to have some fun
Fun place for a family time out!
{{ Previously known as Brunswick Zone }}My parents surprised me with a bowling party for my birthday! The food was good (wings, chicken fingers, pizza, etc...), they had a kind of cosmic bowling thing going on, whenever we needed assistance our host / helper was available. Since some people didnt show, they gave us credit on a game card so we could play at the arcade. Overall a good time and would return again!
So much fun... Happy Birthday Aly and Lechelle...
Great experience!! The people were very nice and very helpful!! Great environment!! Great place to spend time with friends and family.
Had a great time. Bowling, Arcade, food, Lazer tag all the good stuff. Pricey like all bowling these days but have good deals. Automatic bumpers for those on your team that needed them. Have the ball ramp for the young ones.
The place is great entertainment for family. Service is not 100% there, in fact used call button 3 times no service- had to go to bar for service but no napkins provided with food. Dismal experience at best. Maybe if you can get service to work in harmony entertainment it would be a better experience.On a side note server did make the choice to serve the large parties on either side of us, guess we were not a large enough party to warrant service. Ben the manager was only one I could get to take our order for food or drink.
I love hate this place. Thats it. Cant even bring myself to say a single word more.
Good bowling alley with friendly and helpful staff. Also great gaming area. The food is good and priced reasonably. The location can accommodate many people. Perfect for private events and parties. I was happy to see clean facilities and restrooms. Bowling shoes were in good condition and clean.
Good place for fun evenings with family and friends
If u like loud music, bowling and drinking. This is the place
I like how they changed the color scheme, and the service there is really nice if you want to go bowling or play pool or even the arcade. But when you order food I think it should be a bit faster
Awesome place!! Great food great drinks! Bowling is always a blast and wonderful way to spend a weekend
Awful service. They overbooked and didn’t have one lane open. Employees did not care.
Went for date night with my wife. The place seemed nice at first but we had a hard time finding balls that fit our fingers (our hands are probably average sized) and the lane side service was horrible. We had to go find our waitress multiple times. This all explains why it wasnt very busy on a Saturday night.
Alijia, happiest Ive ever seen
Fun and you always win stuff
A nice atmosphere and the help is friendly. HOWEVER, $34.00 to bowl two games with shoe rental with my seven-year old?! Too expensive.
Whrn bowling the pins knocked down dont match what is down. That was frustrating.
Awesome place, had a blast here
They taxing a lot
Great place to bowl. I come here all the time and can’t resist buying there pizzas.